Virus removal ruined my computer?
11 min read
My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. Logs can take a while to research, so please be patient and I'd be grateful if you would note the following:
- I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
- The fixes are specific to your problem and should only be used for the issues on this machine.
- Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
- It's often worth reading through these instructions and printing them for ease of reference.
- If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
- Please reply to this thread. Do not start a new topic.
Will your computer operate in safe mode?
Reboot your computer and then start tapping the F8 key until you hear a beep. When the screen opens - use your arrow keys to select Safe Mode with networking.
If successful,
Please download DDS by sUBs from one of the following links and save it to your desktop.
- DDS.scr
- DDS.pif
- Disable any script blocking protection (How to Disable your Security Programs)
- Double click DDS icon to run the tool (may take up to 3 minutes to run)
- When done, DDS.txt will open.
- After a few moments, attach.txt will open in a second window.
- Save both reports to your desktop.
- Post the contents of the DDS.txt report in your next reply
- Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and the click UPLOAD.
Let's give this a try:
Download ComboFix from one of these locations:
Link 1
Link 2
Link 3
* IMPORTANT !!! Save ComboFix.exe to your Desktop
- Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link –> http://forums.whatthetech.com/How_Disable_…ams_t96260.html
- Double click on ComboFix.exe & follow the prompts.
- As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
- Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
[external image: Posted Image]
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
[external image: Posted Image]
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
ComboFix 11-06-17.04 - Administrator 06/18/2011 16:08:22.5.4 - x86 NETWORK
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1547 [GMT -7:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
.
.
((((((((((((((((((((((((( Files Created from 2011-05-18 to 2011-06-18 )))))))))))))))))))))))))))))))
.
.
2011-06-18 05:56 . 2011-06-18 05:57 ——– d—–w- c:\documents and settings\Administrator.OWNER-91716EBEA
2011-06-16 00:23 . 2011-06-16 00:23 ——– d-sh–w- c:\documents and settings\NetworkService\IETldCache
2011-06-16 00:22 . 2011-06-16 00:22 ——– d-sh–w- c:\documents and settings\Owner\IETldCache
2011-06-15 21:16 . 2011-06-15 21:18 ——– dc-h–w- c:\windows\ie8
2011-06-15 17:28 . 2011-06-15 17:28 404640 —-a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-06-15 10:02 . 2011-06-15 10:19 ——– d—–w- c:\windows\SxsCaPendDel
2011-06-15 00:48 . 2010-12-20 17:32 551936 -c—-w- c:\windows\system32\dllcache\oleaut32.dll
2011-06-15 00:47 . 2011-04-21 13:37 105472 -c—-w- c:\windows\system32\dllcache\mup.sys
2011-06-15 00:47 . 2009-03-08 11:33 759296 -c–a-w- c:\windows\system32\dllcache\VGX.dll
2011-06-10 09:14 . 2011-06-10 09:14 ——– d—–w- c:\program files\iPod
2011-06-10 09:08 . 2011-06-10 09:08 ——– d—–w- c:\program files\Bonjour
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.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-05-29 16:11 . 2010-07-26 03:37 39984 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-29 16:11 . 2010-07-26 03:37 22712 —-a-w- c:\windows\system32\drivers\mbam.sys
2011-05-10 15:06 . 2009-05-18 03:29 4517664 —-a-w- c:\windows\system32\usbaaplrc.dll
2011-05-10 15:06 . 2009-05-18 03:29 42496 —-a-w- c:\windows\system32\drivers\usbaapl.sys
2011-05-02 15:31 . 2009-05-09 11:23 692736 —-a-w- c:\windows\system32\inetcomm.dll
2011-04-30 06:11 . 2011-04-30 06:11 0 —-a-w- c:\windows\system32\ConduitEngine.tmp
2011-04-29 16:19 . 2007-05-15 06:04 456320 —-a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-04-21 13:37 . 2007-05-15 06:05 105472 —-a-w- c:\windows\system32\drivers\mup.sys
2011-04-14 21:01 . 2010-08-27 17:27 9344 —-a-w- c:\windows\system32\drivers\mfeclnk.sys
2011-04-14 21:01 . 2010-08-27 17:27 95824 —-a-w- c:\windows\system32\drivers\mfeapfk.sys
2011-04-14 21:01 . 2010-08-27 17:27 88736 —-a-w- c:\windows\system32\drivers\mfendisk.sys
2011-04-14 21:01 . 2010-08-27 17:27 84488 —-a-w- c:\windows\system32\drivers\mferkdet.sys
2011-04-14 21:01 . 2010-08-27 17:27 84200 —-a-w- c:\windows\system32\drivers\mfetdi2k.sys
2011-04-14 21:01 . 2010-08-27 17:27 56064 —-a-w- c:\windows\system32\drivers\cfwids.sys
2011-04-14 21:01 . 2010-08-27 17:27 314088 —-a-w- c:\windows\system32\drivers\mfefirek.sys
2011-04-14 21:01 . 2009-05-15 19:16 52320 —-a-w- c:\windows\system32\drivers\mfebopk.sys
2011-04-14 21:01 . 2009-05-15 19:16 153280 —-a-w- c:\windows\system32\drivers\mfeavfk.sys
2011-04-14 21:01 . 2009-03-25 18:06 387480 —-a-w- c:\windows\system32\drivers\mfehidk.sys
2011-04-14 12:07 . 2010-07-26 20:07 472808 —-a-w- c:\windows\system32\deployJava1.dll
2011-04-14 09:40 . 2010-07-26 20:07 73728 —-a-w- c:\windows\system32\javacpl.cpl
2011-04-06 23:20 . 2011-04-06 23:20 91424 —-a-w- c:\windows\system32\dnssd.dll
2011-04-06 23:20 . 2011-04-06 23:20 75040 —-a-w- c:\windows\system32\jdns_sd.dll
2011-04-06 23:20 . 2011-04-06 23:20 197920 —-a-w- c:\windows\system32\dnssdX.dll
2011-04-06 23:20 . 2011-04-06 23:20 107808 —-a-w- c:\windows\system32\dns-sd.exe
2011-05-08 05:32 . 2011-05-08 05:32 142296 —-a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-04-14 21:01 . 2010-08-27 17:27 24376 —-a-w- c:\program files\mozilla firefox\components\Scriptff.dll
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((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
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*Note* empty entries & legit default entries are not shown
REGEDIT4
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[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{30F9B915-B755-4826-820B-08FBA6BD249D}]
2011-01-17 23:54 175912 —-a-w- c:\program files\ConduitEngine\prxConduitEngine.dll
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{5e5ab302-7f65-44cd-8211-c1d4caaccea3}]
2011-01-17 23:54 175912 —-a-w- c:\program files\XfireXO\prxtbXfir.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{5e5ab302-7f65-44cd-8211-c1d4caaccea3}"= "c:\program files\XfireXO\prxtbXfir.dll" [2011-01-17 175912]
"{30F9B915-B755-4826-820B-08FBA6BD249D}"= "c:\program files\ConduitEngine\prxConduitEngine.dll" [2011-01-17 175912]
.
[HKEY_CLASSES_ROOT\clsid\{5e5ab302-7f65-44cd-8211-c1d4caaccea3}]
.
[HKEY_CLASSES_ROOT\clsid\{30f9b915-b755-4826-820b-08fba6bd249d}]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2004-08-10 59392]
"RTHDCPL"="RTHDCPL.EXE" [2008-08-26 16851456]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-09-17 8491008]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2011-04-05 1195408]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-01-31 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-30 421888]
"HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2003-10-24 233472]
"HP Software Update"="c:\program files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [2007-05-09 54840]
"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2008-08-20 150016]
"Razer Naga Driver"="c:\program files\Razer\Naga\RazerNagaSysTray.exe" [2011-02-17 953744]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2011-03-21 1230704]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-01-07 253672]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-06-08 421160]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-05-29 449584]
.
c:\documents and settings\Owner\Start Menu\Programs\Startup\
CurseClientStartup.ccip [2010-6-22 0]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2008-10-16 214360]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKLM\~\startupfolder\C:^Documents and Settings^Owner^Start Menu^Programs^Startup^CurseClientStartup.ccip]
path=c:\documents and settings\Owner\Start Menu\Programs\Startup\CurseClientStartup.ccip
backup=c:\windows\pss\CurseClientStartup.ccipStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GEST]
m‘|\ü [X]
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DAEMON Tools Lite]
2009-04-23 13:51 691656 —-a-w- c:\program files\DAEMON Tools Lite\daemon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"f:\\Program Files\\World of Warcraft\\Launcher.exe"=
"f:\\Program Files\\World of Warcraft\\WoW-3.0.9.9551-to-3.1.0.9767-enUS-downloader.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Curse\\CurseClient.exe"=
"c:\\Program Files\\Stardock Games\\Sins of a Solar Empire\\Sins of a Solar Empire.exe"=
"c:\\Program Files\\Dragon Age\\bin_ship\\daorigins.exe"=
"c:\\Program Files\\Dragon Age\\DAOriginsLauncher.exe"=
"c:\\Program Files\\Dragon Age\\bin_ship\\daupdatersvc.service.exe"=
"c:\\Program Files\\Ventrilo\\Ventrilo.exe"=
"c:\\Documents and Settings\\Owner\\Desktop\\Old stuff\\World of Warcraft\\Launcher.exe"=
"c:\\Program Files\\Warcraft III\\Warcraft III.exe"=
"c:\\Program Files\\Common Files\\McAfee\\McSvcHost\\McSvHost.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfcCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\Common Files\\HP\\Digital Imaging\\bin\\hpqPhotoCrm.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqpsapp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqpse.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqsudi.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgplgtupl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgpc01.exe"=
"c:\\Program Files\\Vuze\\Azureus.exe"=
"c:\\Program Files\\World of Warcraft Public Test\\Launcher.exe"=
"c:\\Program Files\\World of Warcraft Public Test\\BackgroundDownloader.exe"=
"c:\\Documents and Settings\\Owner\\Desktop\\Old stuff\\World of Warcraft\\BackgroundDownloader.exe"=
"c:\\Program Files\\World of Warcraft Public Test\\Launcher.patch.exe"=
"c:\\Program Files\\Microsoft Office\\Office14\\ONENOTE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office14\\OUTLOOK.EXE"=
"c:\\Program Files\\World of Warcraft Public Test\\LauncherB.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Documents and Settings\\Owner\\Local Settings\\Apps\\2.0\\P76R76HL.VBN\\Z8PJ4QKH.3OY\\curs..tion_eee711038731a406_0004.0000_efb506202a7c3b08\\CurseClient.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3724:TCP"= 3724:TCP:Blizzard Downloader: 3724
"3389:TCP"= 3389:TCP:Remote Desktop
.
R0 sptd;sptd;c:\windows\system32\drivers\sptd.sys [5/15/2009 3:24 PM 721904]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [8/27/2010 10:27 AM 84200]
R2 McMPFSvc;McAfee Personal Firewall Service;"c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [8/27/2010 10:27 AM 271480]
R2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\mfefire.exe [8/27/2010 10:27 AM 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\Common Files\McAfee\SystemCore\mfevtps.exe [8/27/2010 10:27 AM 141792]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [8/27/2010 10:27 AM 314088]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [8/27/2010 10:27 AM 88736]
R3 RzSynapse;Razer Driver;c:\windows\system32\drivers\RzSynapse.sys [4/4/2011 4:49 PM 103424]
S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [7/25/2010 8:37 PM 366640]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [5/15/2009 12:17 PM 88176]
S2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [8/27/2010 10:27 AM 271480]
S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [8/27/2010 10:27 AM 56064]
S3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\program files\Dragon Age\bin_ship\daupdatersvc.service.exe [1/17/2010 1:58 PM 25832]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [7/25/2010 8:37 PM 22712]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [7/25/2010 8:37 PM 39984]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [8/27/2010 10:27 AM 88736]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [8/27/2010 10:27 AM 84488]
S3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [1/9/2010 9:37 PM 4640000]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
HPService REG_MULTI_SZ HPSLPSVC
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
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2011-06-11 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 19:34]
.
.
——- Supplementary Scan ——-
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TCP: DhcpNameServer = [removed] [removed]
FF - ProfilePath - c:\documents and settings\Administrator.OWNER-91716EBEA\Application Data\Mozilla\Firefox\Profiles\vvyipmus.default\
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-06-18 16:12
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes …
.
scanning hidden autostart entries …
.
scanning hidden files …
.
scan completed successfully
hidden files: 0
.
**************************************************************************
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——————— DLLs Loaded Under Running Processes ———————
.
- - - - - - - > 'explorer.exe'(900)
c:\windows\system32\ieframe.dll
c:\windows\system32\OneX.DLL
c:\windows\system32\eappprxy.dll
.
Completion time: 2011-06-18 16:13:55
ComboFix-quarantined-files.txt 2011-06-18 23:13
ComboFix2.txt 2011-04-29 18:13
.
Pre-Run: 687,101,476,864 bytes free
Post-Run: 687,503,364,096 bytes free
.
- - End Of File - - 8A2570149C7186979EBB270EF4A4D747
The log should have a header and alot more information. Here is one from my computer:
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org
Database version: 4052
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702
6/19/2011 06:25:51 AM
mbam-log-2011-06-19 (06-25-51).txt
Scan type: Quick scan
Objects scanned: 1
Time elapsed: 1 minute(s), 1 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
Even with those IP Protection entries it should look something like this:
Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org
Database version: 6773
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702
6/5/2011 1:08:05 AM
mbam-log-2011-06-05 (01-08-05).txt
Scan type: Full scan (C:\|K:\|)
Objects scanned: 378482
Time elapsed: 2 hour(s), 8 minute(s), 25 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
22:28:24 Owner MESSAGE Protection started successfully
22:28:31 Owner MESSAGE IP Protection started successfully
22:41:01 Owner MESSAGE Protection started successfully
22:41:06 Owner MESSAGE IP Protection started successfully
22:56:15 Owner MESSAGE Protection started successfully
22:56:58 Owner MESSAGE IP Protection started successfully
If that is all you have… I must assume that you didn't get a complete scan.
You will probably have to do it in safe mode… but I'd like you to run a quick scan with malwarebytes'. Start malwarebytes', update it, and then run a quick scan and post the results.
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