YatesBros
Topic Starter
I was working with a LDTate to fix my issue when my item was closed from the forum. I was on a brief vacation. I followed the procedures proposed. I am going to copy the items from my previous post for Back round.
HERE IS MY ORIGINAL POST:
I am experiencing a very slow running laptop that occurs for about 30 minutes daily. Other than this 30 minutes it works fine. Here is my Hijackthis log. Appreciate any help.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:53:45 PM, on 12/21/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Cisco\CSAgent\bin\CSAControl.exe
C:\Program Files\Cisco\CSAgent\bin\leventmgr.exe
C:\Program Files\Cisco\CSAgent\bin\dcgate.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\IBM\RationalSDLC\ClearCase\bin\albd_server.exe
C:\WINDOWS\UMCSTUB.EXE
C:\PROGRA~1\CA\SHARED~1\CAM\bin\cam.exe
C:\WINDOWS\CatPC\CatSYS\CatSystemSvc.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\Program Files\Cisco Systems\VPN Client 4\cvpnd.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\IBM\RationalSDLC\ClearCase\bin\lockmgr.exe
C:\WINDOWS\LogWatNT.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\Unicenter Software Delivery\BIN\SDSERV.EXE
C:\Program Files\CA\SharedComponents\DTS\bin\tngdoba.exe
C:\Program Files\CA\SharedComponents\DTS\bin\tngdta.exe
C:\WINDOWS\system32\cccredmgr.exe
C:\Program Files\CA\Unicenter Software Delivery\BIN\TRIGGAG.EXE
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\OfficeScan Client\CNTAoSMgr.exe
C:\WINDOWS\TEMP\ZX3F14.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Apoint\Apoint.exe
C:\SxpInst\sxplog32.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Microsoft Office Communicator\communicator.exe
C:\Program Files\CA\Unicenter Asset Management\Agents\umclogin.exe
C:\Program Files\SmartDefrag\IObit SmartDefrag.exe
C:\Program Files\Siemens\CardOS API\bin\siecacst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CA\SharedComponents\DTS\bin\dtstray.exe
C:\Program Files\Cisco\CSAgent\bin\okclient.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\CA\SHARED~1\CAM\bin\caftf.exe
d:\data\Downloads\HiJackThis.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\CA\Unicenter Asset Management\Agents\umclisvc.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.siemens.net/cgi-bin/iesearch.pl
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://intranet.healthcare.siemens.com/cms/HS
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://intranet.healthcare.siemens.com/cms/HS
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Siemens Med
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://usmlvv1proxsrv.ww005.siemens.net/proxy.pac
F2 - REG:system.ini: UserInit=CatUInit,
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [USM] C:\Program Files\Siemens\USM\USM.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Sxplog] C:\SxpInst\sxpstub.exe
O4 - HKLM\..\Run: [SDJobCheck] triggusr.exe
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [UAMAgent] C:\Program Files\CA\Unicenter Asset Management\Agents\amagent.exe us
O4 - HKLM\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\communicator.exe" /fromrunkey
O4 - HKLM\..\Run: [CCDoctor] "C:\Program Files\IBM\RationalSDLC/ClearCase/bin/ccdoctor.exe"
O4 - HKLM\..\Run: [SmartDefrag] "C:\Program Files\SmartDefrag\IObit SmartDefrag.exe" /StartUp
O4 - HKLM\..\Run: [SIECAST] C:\Program Files\Siemens\CardOS API\bin\siecacst.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [CatUserRun] "C:\Program Files\CatPC\bin\exec32.exe" /wh /c "C:\Program Files\CatPC\bin\zreg.exe" /c
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-2112175705-17779001-311191574-274179\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'usi03clr')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'Default user')
O4 - S-1-5-21-2112175705-17779001-311191574-274179 Startup: ACCRunOnce.cmd (User 'usi03clr')
O4 - S-1-5-21-2112175705-17779001-311191574-274179 Startup: lm2007al.cmd (User 'usi03clr')
O4 - S-1-5-21-2112175705-17779001-311191574-274179 Startup: ocs2007.cmd (User 'usi03clr')
O4 - S-1-5-21-2112175705-17779001-311191574-274179 User Startup: ACCRunOnce.cmd (User 'usi03clr')
O4 - S-1-5-21-2112175705-17779001-311191574-274179 User Startup: lm2007al.cmd (User 'usi03clr')
O4 - S-1-5-21-2112175705-17779001-311191574-274179 User Startup: ocs2007.cmd (User 'usi03clr')
O4 - S-1-5-18 Startup: ACCRunOnce.cmd (User 'SYSTEM')
O4 - .DEFAULT Startup: ACCRunOnce.cmd (User 'Default user')
O4 - .DEFAULT User Startup: ACCRunOnce.cmd (User 'Default user')
O4 - .DEFAULT User Startup: lm2007al.cmd (User 'Default user')
O4 - .DEFAULT User Startup: ocs2007.cmd (User 'Default user')
O4 - Global Startup: Cisco Security Agent.lnk = ?
O4 - Global Startup: ClearCaseGroup.cmd
O4 - Global Startup: Data Transport Service Monitor.lnk = C:\Program Files\CA\SharedComponents\DTS\bin\dtstray.exe
O4 - Global Startup: Siemens Medical Cisco VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client 4\vpngui.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=https://intranet.healthcare.siemens.com/cms/HS
O15 - Trusted Zone: *.akamaistream.net
O15 - Trusted Zone: *.authoria.com
O15 - Trusted Zone: *.books24x7.com
O15 - Trusted Zone: *.branchda.medf.bayer.com
O15 - Trusted Zone: *.click2procure.com
O15 - Trusted Zone: *.clinicaltrials.diagnostics.siemens.com
O15 - Trusted Zone: *.corp.dom
O15 - Trusted Zone: *.corp.dpconline.com
O15 - Trusted Zone: *.dadebehring.com
O15 - Trusted Zone: *.dadebehring.net
O15 - Trusted Zone: *.dbnet.com
O15 - Trusted Zone: *.dell.com
O15 - Trusted Zone: *.diagnosticsuniversity.com
O15 - Trusted Zone: *.dpcweb.com
O15 - Trusted Zone: *.drm.bayerweb.com
O15 - Trusted Zone: *.streamlogics.com.edgesuite.net
O15 - Trusted Zone: *.eshcontent.southrock.com
O15 - Trusted Zone: *.gotrain.com
O15 - Trusted Zone: *.grfxw38.tryt.bayer.com:7001
O15 - Trusted Zone: *.hewitt.com
O15 - Trusted Zone: *.http:/members.printable.com
O15 - Trusted Zone: *.http:/tdms.medf.bayer.com
O15 - Trusted Zone: *.https:/medntidx.medf.bayer.com
O15 - Trusted Zone: *.hubspan.net
O15 - Trusted Zone: *.ibeam.com
O15 - Trusted Zone: *.inciteknowledge.com
O15 - Trusted Zone: *.kadient.com
O15 - Trusted Zone: *.knowledgenet.com
O15 - Trusted Zone: *.learnatsiemens.com
O15 - Trusted Zone: *.learningthatworks.net
O15 - Trusted Zone: *.lloydstub.com
O15 - Trusted Zone: *.medebpprod.os.fth.sbs.de:8443
O15 - Trusted Zone: *.medntidx.medf.bayer.com
O15 - Trusted Zone: *.meetme.net
O15 - Trusted Zone: *.modzmt.medf.bayer.com:6500
O15 - Trusted Zone: *.moelbv.diag.local
O15 - Trusted Zone: *.monsoon5.com
O15 - Trusted Zone: *.mysupport.nai.com
O15 - Trusted Zone: *.netg.com
O15 - Trusted Zone: *.onedb.net
O15 - Trusted Zone: *.peopleclick.com
O15 - Trusted Zone: *.placeware.com
O15 - Trusted Zone: *.rosettastone.com
O15 - Trusted Zone: *.rts.dpcisd.com
O15 - Trusted Zone: *.safaribooksonline.com
O15 - Trusted Zone: *.sap-ag.de
O15 - Trusted Zone: *.sap.com
O15 - Trusted Zone: *.secure.nai.com
O15 - Trusted Zone: *.si-salplan.authoria.com
O15 - Trusted Zone: *.siemenshealthservices.com
O15 - Trusted Zone: *.siemenslearning.com
O15 - Trusted Zone: *.siemensmedicalacademy.com
O15 - Trusted Zone: *.skilldialogue.com
O15 - Trusted Zone: *.skillport.com
O15 - Trusted Zone: *.skillsoft.com
O15 - Trusted Zone: *.skillwsa.com
O15 - Trusted Zone: *.streamlogics.com
O15 - Trusted Zone: *.sudintra.diag.local
O15 - Trusted Zone: *.sudprj.diag.local
O15 - Trusted Zone: *.us-salary.ww005.siemens.net
O15 - Trusted Zone: *.us-sww.ww005.siemens.net
O15 - Trusted Zone: *.usi06-complaint.ww005.siemens.net
O15 - Trusted Zone: *.usi06-ebrite.ww005.siemens.net
O15 - Trusted Zone: *.usi06-esl.ww005.siemens.net
O15 - Trusted Zone: *.usi06-globalvision.ww005.siemens.net
O15 - Trusted Zone: *.usi06-msds.ww005.siemens.net
O15 - Trusted Zone: *.velaro.com
O15 - Trusted Zone: *.webcast.streamlogics.com
O15 - Trusted Zone: *.webcast.streamlogics.com.edgesuite.net
O15 - Trusted Zone: *.www.bayernet.com
O15 - Trusted Zone: *.www.my.cas.org
O15 - Trusted Zone: *.xtremelearning.com
O15 - Trusted Zone: *.sap-ag.de (HKLM)
O15 - Trusted Zone: *.sap.com (HKLM)
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} (Java Plug-in 1.5.0_06) -
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ww005.siemens.net
O17 - HKLM\Software\..\Telephony: DomainName = ww005.siemens.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ww005.siemens.net
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ww005.siemens.net
O20 - AppInit_DLLs: csauser.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O20 - Winlogon Notify: ccnotify - ccnotify.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Atria Location Broker (Albd) - IBM Corporation - C:/Program Files/IBM/RationalSDLC/ClearCase/bin/albd_server.exe
O23 - Service: Asset Management Agent (AmoAgent) - Computer Associates International, Inc. - C:\WINDOWS\UMCSTUB.EXE
O23 - Service: Unicenter Message Queuing Server (CA-MessageQueuing) - Computer Associates International, Inc. - C:\PROGRA~1\CA\SHARED~1\CAM\bin\cam.exe
O23 - Service: CatSystem (CatSystemSvc) - Siemens AG - C:\WINDOWS\CatPC\CatSYS\CatSystemSvc.exe
O23 - Service: CA-License Client (CA_LIC_CLNT) - Unknown owner - C:\WINDOWS\Lic98Rmt.exe
O23 - Service: CA-License Server (CA_LIC_SRVR) - Unknown owner - C:\WINDOWS\Lic98RmtD.exe
O23 - Service: Rational Cred Manager (cccredmgr) - IBM Corporation - C:\WINDOWS\system32\cccredmgr.exe
O23 - Service: Cisco Security Agent (CSAgent) - Cisco Systems, Inc. - C:\Program Files\Cisco\CSAgent\bin\CSAControl.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client 4\cvpnd.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: IBM Rational Lock Manager (LockMgr) - IBM Corporation - C:\Program Files\IBM\RationalSDLC\ClearCase\bin\lockmgr.exe
O23 - Service: Event Log Watch (LogWatch) - Unknown owner - C:\WINDOWS\LogWatNT.exe
O23 - Service: IBM Rational ClearQuest Mail Service (MailService) - IBM Corporation - C:\Program Files\IBM\RationalSDLC\ClearQuest\mailservice.exe
O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
O23 - Service: Unicenter Software Delivery (SDService) - Computer Associates International, Inc. - C:\Program Files\CA\Unicenter Software Delivery\BIN\SDSERV.EXE
O23 - Service: OfficeScan NT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
O23 - Service: OfficeScan NT Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\TmProxy.exe
O23 - Service: DTS Browser (TNG-DOBA) - Computer Associates International, Inc. - C:\Program Files\CA\SharedComponents\DTS\bin\tngdoba.exe
O23 - Service: DTS Metrics Gatherer (TNG-DTMG) - Computer Associates International, Inc. - C:\Program Files\CA\SharedComponents\DTS\bin\tngdtmg.exe
O23 - Service: DTS Agent (TNG-DTS) - Computer Associates International, Inc. - C:\Program Files\CA\SharedComponents\DTS\bin\tngdta.exe
–
End of file - 15098 bytes
HERE IS THE FIX I RECEIVED FROM LDTate
DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.
Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.
Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")
Stay with this topic until I give you the all clean post.
You might want to print these instructions out.
I suggest you do this:
XP Users
Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.
Vista Users
To enable the viewing of hidden and protected system files in Windows Vista please follow these steps:
Close all programs so that you are at your desktop.
Click on the Start button. This is the small round button with the Windows flag in the lower left corner.
Click on the Control Panel menu option.
When the control panel opens you can either be in Classic View or Control Panel Home view:
If you are in the Classic View do the following:
Double-click on the Folder Options icon.
Click on the View tab.
If you are in the Control Panel Home view do the following:
Click on the Appearance and Personalization link.
Click on Show Hidden Files or Folders.
Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
Remove the checkmark from the checkbox labeled Hide extensions for known file types.
Remove the checkmark from the checkbox labeled Hide protected operating system files.
Please do not delete anything unless instructed to.
I've been seeing some Java infections lately.
Go here and follow the instructions to clear your Java Cache
http://www.java.com/en/download/help/plugin_cache.xml
Next:
Note: Close all browsers before running ATF Cleaner: IE, FireFox, etc.
Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browser
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.
Next:
Please download Malwarebytes' Anti-Malware to your desktop.
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
Reduced: 80% of original size [ 800 x 600 ] - Click to view full image
* When the scan is complete, click OK, then Show Results to view the results.
*
* Then click Remove Selected .
* When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
* Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
Also please describe how your computer behaves at the moment.
Please don't attach the scans / logs, use "copy/paste".
——————–
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If you would like to for the help you received.
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Logs will be closed if you haven't replied within 3 days
Proud graduate of TC/WTT Classroom
Microsoft MVP Consumer Security 2006-2010
ASAP Member
HERE ARE THE TWO LOGS FROM RUNNING MALWAREBYTES:
First run Log:
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org
Database version: 5437
Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512
1/1/2011 1:02:42 PM
mbam-log-2011-01-01 (13-02-42).txt
Scan type: Quick scan
Objects scanned: 158223
Time elapsed: 10 minute(s), 18 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
c:\winnt\web\printers\images\navdb.dbx (Malware.Trace) -> Delete on reboot.
HERE IS THE SECOND LOG AFTER I RESTARTED MY LAPTOP AND RE-RAN MALWAREBYTES
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org
Database version: 5437
Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512
1/1/2011 1:20:53 PM
mbam-log-2011-01-01 (13-20-53).txt
Scan type: Quick scan
Objects scanned: 158059
Time elapsed: 9 minute(s), 31 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
So far my laptop does seem better. I have only used it once since and I have not gotten that half hour slow down.
HERE IS MY ORIGINAL POST:
I am experiencing a very slow running laptop that occurs for about 30 minutes daily. Other than this 30 minutes it works fine. Here is my Hijackthis log. Appreciate any help.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:53:45 PM, on 12/21/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Cisco\CSAgent\bin\CSAControl.exe
C:\Program Files\Cisco\CSAgent\bin\leventmgr.exe
C:\Program Files\Cisco\CSAgent\bin\dcgate.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\IBM\RationalSDLC\ClearCase\bin\albd_server.exe
C:\WINDOWS\UMCSTUB.EXE
C:\PROGRA~1\CA\SHARED~1\CAM\bin\cam.exe
C:\WINDOWS\CatPC\CatSYS\CatSystemSvc.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\Program Files\Cisco Systems\VPN Client 4\cvpnd.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\IBM\RationalSDLC\ClearCase\bin\lockmgr.exe
C:\WINDOWS\LogWatNT.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\Unicenter Software Delivery\BIN\SDSERV.EXE
C:\Program Files\CA\SharedComponents\DTS\bin\tngdoba.exe
C:\Program Files\CA\SharedComponents\DTS\bin\tngdta.exe
C:\WINDOWS\system32\cccredmgr.exe
C:\Program Files\CA\Unicenter Software Delivery\BIN\TRIGGAG.EXE
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\OfficeScan Client\CNTAoSMgr.exe
C:\WINDOWS\TEMP\ZX3F14.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Apoint\Apoint.exe
C:\SxpInst\sxplog32.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Microsoft Office Communicator\communicator.exe
C:\Program Files\CA\Unicenter Asset Management\Agents\umclogin.exe
C:\Program Files\SmartDefrag\IObit SmartDefrag.exe
C:\Program Files\Siemens\CardOS API\bin\siecacst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CA\SharedComponents\DTS\bin\dtstray.exe
C:\Program Files\Cisco\CSAgent\bin\okclient.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\CA\SHARED~1\CAM\bin\caftf.exe
d:\data\Downloads\HiJackThis.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\CA\Unicenter Asset Management\Agents\umclisvc.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.siemens.net/cgi-bin/iesearch.pl
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://intranet.healthcare.siemens.com/cms/HS
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://intranet.healthcare.siemens.com/cms/HS
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Siemens Med
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://usmlvv1proxsrv.ww005.siemens.net/proxy.pac
F2 - REG:system.ini: UserInit=CatUInit,
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [USM] C:\Program Files\Siemens\USM\USM.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Sxplog] C:\SxpInst\sxpstub.exe
O4 - HKLM\..\Run: [SDJobCheck] triggusr.exe
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [UAMAgent] C:\Program Files\CA\Unicenter Asset Management\Agents\amagent.exe us
O4 - HKLM\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\communicator.exe" /fromrunkey
O4 - HKLM\..\Run: [CCDoctor] "C:\Program Files\IBM\RationalSDLC/ClearCase/bin/ccdoctor.exe"
O4 - HKLM\..\Run: [SmartDefrag] "C:\Program Files\SmartDefrag\IObit SmartDefrag.exe" /StartUp
O4 - HKLM\..\Run: [SIECAST] C:\Program Files\Siemens\CardOS API\bin\siecacst.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [CatUserRun] "C:\Program Files\CatPC\bin\exec32.exe" /wh /c "C:\Program Files\CatPC\bin\zreg.exe" /c
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-2112175705-17779001-311191574-274179\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'usi03clr')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'Default user')
O4 - S-1-5-21-2112175705-17779001-311191574-274179 Startup: ACCRunOnce.cmd (User 'usi03clr')
O4 - S-1-5-21-2112175705-17779001-311191574-274179 Startup: lm2007al.cmd (User 'usi03clr')
O4 - S-1-5-21-2112175705-17779001-311191574-274179 Startup: ocs2007.cmd (User 'usi03clr')
O4 - S-1-5-21-2112175705-17779001-311191574-274179 User Startup: ACCRunOnce.cmd (User 'usi03clr')
O4 - S-1-5-21-2112175705-17779001-311191574-274179 User Startup: lm2007al.cmd (User 'usi03clr')
O4 - S-1-5-21-2112175705-17779001-311191574-274179 User Startup: ocs2007.cmd (User 'usi03clr')
O4 - S-1-5-18 Startup: ACCRunOnce.cmd (User 'SYSTEM')
O4 - .DEFAULT Startup: ACCRunOnce.cmd (User 'Default user')
O4 - .DEFAULT User Startup: ACCRunOnce.cmd (User 'Default user')
O4 - .DEFAULT User Startup: lm2007al.cmd (User 'Default user')
O4 - .DEFAULT User Startup: ocs2007.cmd (User 'Default user')
O4 - Global Startup: Cisco Security Agent.lnk = ?
O4 - Global Startup: ClearCaseGroup.cmd
O4 - Global Startup: Data Transport Service Monitor.lnk = C:\Program Files\CA\SharedComponents\DTS\bin\dtstray.exe
O4 - Global Startup: Siemens Medical Cisco VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client 4\vpngui.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=https://intranet.healthcare.siemens.com/cms/HS
O15 - Trusted Zone: *.akamaistream.net
O15 - Trusted Zone: *.authoria.com
O15 - Trusted Zone: *.books24x7.com
O15 - Trusted Zone: *.branchda.medf.bayer.com
O15 - Trusted Zone: *.click2procure.com
O15 - Trusted Zone: *.clinicaltrials.diagnostics.siemens.com
O15 - Trusted Zone: *.corp.dom
O15 - Trusted Zone: *.corp.dpconline.com
O15 - Trusted Zone: *.dadebehring.com
O15 - Trusted Zone: *.dadebehring.net
O15 - Trusted Zone: *.dbnet.com
O15 - Trusted Zone: *.dell.com
O15 - Trusted Zone: *.diagnosticsuniversity.com
O15 - Trusted Zone: *.dpcweb.com
O15 - Trusted Zone: *.drm.bayerweb.com
O15 - Trusted Zone: *.streamlogics.com.edgesuite.net
O15 - Trusted Zone: *.eshcontent.southrock.com
O15 - Trusted Zone: *.gotrain.com
O15 - Trusted Zone: *.grfxw38.tryt.bayer.com:7001
O15 - Trusted Zone: *.hewitt.com
O15 - Trusted Zone: *.http:/members.printable.com
O15 - Trusted Zone: *.http:/tdms.medf.bayer.com
O15 - Trusted Zone: *.https:/medntidx.medf.bayer.com
O15 - Trusted Zone: *.hubspan.net
O15 - Trusted Zone: *.ibeam.com
O15 - Trusted Zone: *.inciteknowledge.com
O15 - Trusted Zone: *.kadient.com
O15 - Trusted Zone: *.knowledgenet.com
O15 - Trusted Zone: *.learnatsiemens.com
O15 - Trusted Zone: *.learningthatworks.net
O15 - Trusted Zone: *.lloydstub.com
O15 - Trusted Zone: *.medebpprod.os.fth.sbs.de:8443
O15 - Trusted Zone: *.medntidx.medf.bayer.com
O15 - Trusted Zone: *.meetme.net
O15 - Trusted Zone: *.modzmt.medf.bayer.com:6500
O15 - Trusted Zone: *.moelbv.diag.local
O15 - Trusted Zone: *.monsoon5.com
O15 - Trusted Zone: *.mysupport.nai.com
O15 - Trusted Zone: *.netg.com
O15 - Trusted Zone: *.onedb.net
O15 - Trusted Zone: *.peopleclick.com
O15 - Trusted Zone: *.placeware.com
O15 - Trusted Zone: *.rosettastone.com
O15 - Trusted Zone: *.rts.dpcisd.com
O15 - Trusted Zone: *.safaribooksonline.com
O15 - Trusted Zone: *.sap-ag.de
O15 - Trusted Zone: *.sap.com
O15 - Trusted Zone: *.secure.nai.com
O15 - Trusted Zone: *.si-salplan.authoria.com
O15 - Trusted Zone: *.siemenshealthservices.com
O15 - Trusted Zone: *.siemenslearning.com
O15 - Trusted Zone: *.siemensmedicalacademy.com
O15 - Trusted Zone: *.skilldialogue.com
O15 - Trusted Zone: *.skillport.com
O15 - Trusted Zone: *.skillsoft.com
O15 - Trusted Zone: *.skillwsa.com
O15 - Trusted Zone: *.streamlogics.com
O15 - Trusted Zone: *.sudintra.diag.local
O15 - Trusted Zone: *.sudprj.diag.local
O15 - Trusted Zone: *.us-salary.ww005.siemens.net
O15 - Trusted Zone: *.us-sww.ww005.siemens.net
O15 - Trusted Zone: *.usi06-complaint.ww005.siemens.net
O15 - Trusted Zone: *.usi06-ebrite.ww005.siemens.net
O15 - Trusted Zone: *.usi06-esl.ww005.siemens.net
O15 - Trusted Zone: *.usi06-globalvision.ww005.siemens.net
O15 - Trusted Zone: *.usi06-msds.ww005.siemens.net
O15 - Trusted Zone: *.velaro.com
O15 - Trusted Zone: *.webcast.streamlogics.com
O15 - Trusted Zone: *.webcast.streamlogics.com.edgesuite.net
O15 - Trusted Zone: *.www.bayernet.com
O15 - Trusted Zone: *.www.my.cas.org
O15 - Trusted Zone: *.xtremelearning.com
O15 - Trusted Zone: *.sap-ag.de (HKLM)
O15 - Trusted Zone: *.sap.com (HKLM)
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} (Java Plug-in 1.5.0_06) -
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ww005.siemens.net
O17 - HKLM\Software\..\Telephony: DomainName = ww005.siemens.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ww005.siemens.net
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ww005.siemens.net
O20 - AppInit_DLLs: csauser.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O20 - Winlogon Notify: ccnotify - ccnotify.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Atria Location Broker (Albd) - IBM Corporation - C:/Program Files/IBM/RationalSDLC/ClearCase/bin/albd_server.exe
O23 - Service: Asset Management Agent (AmoAgent) - Computer Associates International, Inc. - C:\WINDOWS\UMCSTUB.EXE
O23 - Service: Unicenter Message Queuing Server (CA-MessageQueuing) - Computer Associates International, Inc. - C:\PROGRA~1\CA\SHARED~1\CAM\bin\cam.exe
O23 - Service: CatSystem (CatSystemSvc) - Siemens AG - C:\WINDOWS\CatPC\CatSYS\CatSystemSvc.exe
O23 - Service: CA-License Client (CA_LIC_CLNT) - Unknown owner - C:\WINDOWS\Lic98Rmt.exe
O23 - Service: CA-License Server (CA_LIC_SRVR) - Unknown owner - C:\WINDOWS\Lic98RmtD.exe
O23 - Service: Rational Cred Manager (cccredmgr) - IBM Corporation - C:\WINDOWS\system32\cccredmgr.exe
O23 - Service: Cisco Security Agent (CSAgent) - Cisco Systems, Inc. - C:\Program Files\Cisco\CSAgent\bin\CSAControl.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client 4\cvpnd.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: IBM Rational Lock Manager (LockMgr) - IBM Corporation - C:\Program Files\IBM\RationalSDLC\ClearCase\bin\lockmgr.exe
O23 - Service: Event Log Watch (LogWatch) - Unknown owner - C:\WINDOWS\LogWatNT.exe
O23 - Service: IBM Rational ClearQuest Mail Service (MailService) - IBM Corporation - C:\Program Files\IBM\RationalSDLC\ClearQuest\mailservice.exe
O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
O23 - Service: Unicenter Software Delivery (SDService) - Computer Associates International, Inc. - C:\Program Files\CA\Unicenter Software Delivery\BIN\SDSERV.EXE
O23 - Service: OfficeScan NT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
O23 - Service: OfficeScan NT Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\TmProxy.exe
O23 - Service: DTS Browser (TNG-DOBA) - Computer Associates International, Inc. - C:\Program Files\CA\SharedComponents\DTS\bin\tngdoba.exe
O23 - Service: DTS Metrics Gatherer (TNG-DTMG) - Computer Associates International, Inc. - C:\Program Files\CA\SharedComponents\DTS\bin\tngdtmg.exe
O23 - Service: DTS Agent (TNG-DTS) - Computer Associates International, Inc. - C:\Program Files\CA\SharedComponents\DTS\bin\tngdta.exe
–
End of file - 15098 bytes
HERE IS THE FIX I RECEIVED FROM LDTate
DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.
Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.
Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")
Stay with this topic until I give you the all clean post.
You might want to print these instructions out.
I suggest you do this:
XP Users
Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.
Vista Users
To enable the viewing of hidden and protected system files in Windows Vista please follow these steps:
Close all programs so that you are at your desktop.
Click on the Start button. This is the small round button with the Windows flag in the lower left corner.
Click on the Control Panel menu option.
When the control panel opens you can either be in Classic View or Control Panel Home view:
If you are in the Classic View do the following:
Double-click on the Folder Options icon.
Click on the View tab.
If you are in the Control Panel Home view do the following:
Click on the Appearance and Personalization link.
Click on Show Hidden Files or Folders.
Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
Remove the checkmark from the checkbox labeled Hide extensions for known file types.
Remove the checkmark from the checkbox labeled Hide protected operating system files.
Please do not delete anything unless instructed to.
I've been seeing some Java infections lately.
Go here and follow the instructions to clear your Java Cache
http://www.java.com/en/download/help/plugin_cache.xml
Next:
Note: Close all browsers before running ATF Cleaner: IE, FireFox, etc.
Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browser
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.
Next:
Please download Malwarebytes' Anti-Malware to your desktop.
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
Reduced: 80% of original size [ 800 x 600 ] - Click to view full image
* When the scan is complete, click OK, then Show Results to view the results.
*
* Then click Remove Selected .
* When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
* Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
Also please describe how your computer behaves at the moment.
Please don't attach the scans / logs, use "copy/paste".
——————–
The forum is run by volunteers who donate their time and expertise.
If you would like to for the help you received.
Want to help others? Join the ClassRoom and learn how.
Logs will be closed if you haven't replied within 3 days
Proud graduate of TC/WTT Classroom
Microsoft MVP Consumer Security 2006-2010
ASAP Member
HERE ARE THE TWO LOGS FROM RUNNING MALWAREBYTES:
First run Log:
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org
Database version: 5437
Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512
1/1/2011 1:02:42 PM
mbam-log-2011-01-01 (13-02-42).txt
Scan type: Quick scan
Objects scanned: 158223
Time elapsed: 10 minute(s), 18 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
c:\winnt\web\printers\images\navdb.dbx (Malware.Trace) -> Delete on reboot.
HERE IS THE SECOND LOG AFTER I RESTARTED MY LAPTOP AND RE-RAN MALWAREBYTES
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org
Database version: 5437
Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512
1/1/2011 1:20:53 PM
mbam-log-2011-01-01 (13-20-53).txt
Scan type: Quick scan
Objects scanned: 158059
Time elapsed: 9 minute(s), 31 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
So far my laptop does seem better. I have only used it once since and I have not gotten that half hour slow down.
