I've been trying to install a game onto my computer with the CD, but it says that I don't have a CD in the drive. When I try it, after the disc is inserted, the computer starts making noises as if the disc worked, but then it just slows down and completely stops. I've run the FixIt that is offered on the Windows Support site to no avail and I've run the sf/scannow on Command Prompt, where I was told that it had corrupt files that could not be fixed. Any help would be greatly appreciated.
Two things you need to do first:
1. See if the game CD works in another computer.
2. See if any installation CD works in your computer.
Also, is the CD purchased or burned by you or a friend (a copy of the real game CD)?
The driver is shown in Device Manager, but when I select Uninstall it gives me a warning saying I will uninstall it. I declined it, because I don't know if I should continue that. However, I will check the BIOS Setup.
EDIT: Hold on, do I actually need to check BIOS Setup? I'm worried that I might cause my computer to not start-up properly and I'm not sure how necessary it is to check BIOS Setup.
Hi EricktheTwin, Ztruker has provided you with his usual excellent advice…..
it would be wise to follow it…
Does the drive show in Device Manager?
If so, right click on it and select Uninstall. If asked, do not allow it to uninstall the driver.
Shutdown and reboot. Vista should see the drive and reload the driver.
I suspect the lens is dirty, but to add to the great advice above, try a different media, eg if this is a CD, try a DVD, or vice versa, often one will work and the other wont, and the one that wont is usually the one that you use all the time, but I have had systems where both types of media fail, but the reason why one plays where another doesn't is due to each media type having it's own lens, thus CD's fail while DVD's don't, generally speaking.
You can get lens cleaners from most places these days, including supermarkets, they come in the form of a disk, and one side has brushes on, follow the instructions and give it a few goes, in my experience by this stage the lens is usually too dirty to be helped by this, but it can't hurt to try, and if nothing covered by any of us works, then the simplest option is get a new drive, and given how cheap they are now, and the tools\experience required to clean the lenses directly, more so as it means exposing laser equipment, this is the fastest and simplest way to go, hope it helps.
I'm sorry, I'm just confused. What exactly am I supposed to be asked when I select Uninstall on the drive in Device Manager?
Expand the optical drive entry, right click on it and select Uninstall, close the options and reboot, or at the prompt where it asks about rebooting accept that, then allow the system to automatically reinstall it again once rebooted, it will have the drivers already so no need to worry.
Then I would say the optical drive is bad and the only fix is to replace it.
Is it a DVD-ROM/CD-RW (DVD reader/CD burner) or a DVD-RW (DVD burner) drive? You can pick up new ones for $25 to $75.
