Massive Shutdown

When trying to watch videos online, watch movies from the disk drive or play a game online or through the disk drive the computer screen goes black and the speakers start humming. I have tried updating the graphic card with no results. my computer is an Acer with windows 7 64 bit and has a NVIDIA graphics card.

Hi there Ckeppler,
Welcome to WTT

Check your Event Viewer:
http://forums.whatthetech.com/index.php?showtopic=83541 (courtesy of Doug from Admin. team).

Cheers,
Lee

Is this a new computer that is still under warranty? If so, contact Acer and make them fix it.

i tried it didnt show anything

I'd be very interested in seeing what processes you have running and a look at your drivers.

It might be a good idea to run an "Overdrive" test scan so we can get a complete overview of what is happening on your PC.

PC Pitstop's 'OVERDRIVE'
http://www.pcpitstop.com/betapit/

Fast, Comprehensive, and Free.
In just a few minutes OverDrive creates an extensive report of your PC's performance, security, software, drivers, and more.

Note: Vista or W7 users with UAC must first Right-click IE - Select "Run as Administrator"
Register and create a password

Accept the ActiveX component to allow your machine to run the Full Tests
Registering and accepting the ActiveX is both SAFE and FREE.
There is a lot of stuff on that site that WTT does not endorse, so just be careful that you zero in on the "Overdrive" test only.

Before running the test, make sure all applications are closed except for the one instance of IE8.
When the test results are displayed, copy the URL from your address bar and post it here.

Cheers,
Lee

the download wouldn't work

I assume your talking about the Active -X download from PC Pitstop (?) Make sure you are using IE8 not another browser and only selecting to run the "Overdrive" test after you have registered. Right click on your IE8 shortcut symbol / right click on IE8 / select "Run as Administrator". In IE8 go to: tools / Internet options / security tab / set slider to "medium" / apply / privacy tab / slider to "medium" / apply / OK. When you see the yellow drop-down box appear below the IE8 toolbar, right click on it and "allow download of active-x". You can re-set your IE8 Security and Content level again after the test. Cheers, Lee