Hi TomK,
Well I think the Pings worked because the cable connection is good when the computer is hard wired to the Cable box. My real problem is that the router will not give me an Internet session, so any scans I run that require the Internet or scan the NIC card connection will not work.
The computer keeps giving me the message that the cable is not plugged into the NIC card when I plug the modem into the computer.
I just read the directions on Line for setting up a router with Cablevision. If I can't connect to the Internet through the router and the cable box works fine, it recommends contacting them. I think I will try that tomorrow. I may have to enter ISP information to get the router going again. If they can't get it connected, then the router is probably broken. If they can't help me, I'll try the last scan you suggested.
Thank you.
Actually, I re-read the directions and it says to contact the ISP if the cable box doesn't work, NOT if the router doesn't work. I'm going to try following the steps they give, maybe it's the timing of plugging in the router, resetting and restarting the computer that I'm not doing properly. I'll do the steps methodically tomorrow and let you know if it works.
The router has to be broken. I followed hookup directions to the letter and got nothing. I bought a new one at Best Buy over the weekend. I didn't hook it up yet. The Best Buy Geeks told me sometimes they just burn out.
Thank you for all your help. If my new router doesn't work, I may be back…….
