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Hardware

Networking appears to be broken

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System: Windows Vista Home Premium on a Gateway Laptop. Problem: The computer is logged on to a home network, but is only getting "Local Access" - no internet. Steps taken: * Other computers on the network are able to access the internet * When I boot an Ubuntu Live CD on the Gateway, the wireless card syncs right up to the router and I'm on the internet, so hardware problems seem to be ruled out * I've used Vista's automatic utilities to "repair" the problem, but each of the steps fails to correct it. Any clues? Thanks, David
Hi, Sorry to hear of the problem connecting to the Internet. The fact that your machine connects OK with Ubuntu,as you correctly say, more or less rules out hardware issues: I suggest you try the following: 1 Make sure that your wireless adapter is working OK and has the correct Windows drivers installed (check via Device manager) 2 Might as well do the same to check your wired network adapter whilst you are in there! 3 Can you ping your router wirelessly …or using wired? 4 Can you ping local sites yahoo.com or yahoo.co.uk, or bbc.co.uk ?what is the result? 5 Is the result any different if you ping by IP address ? 6 Make sure that the network connectiion you want to use is"enabled" 7 If still no joy, from a command prompt with elevated priviliges type: ipconfig /all press Enter and copy and paste the output into your reply NB to close the command line interface type: exit and press Enter Regards paws
Here is an easy way to capture the ipconfig /all output for posting here, courtesy of Appleoddity:

Click on Start then Run and paste the following into the Run box, exactly as show, including double quotes:

cmd /c "ipconfig /all > postme.txt & ping yahoo.com >> postme.txt & notepad postme.txt & del postme.txt"

and press ENTER.

A file will open in Notepad. Please copy and paste the contents here. Close the Notepad window and the file will be deleted and the Command Prompt window will also close.

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