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Incredibly slow hotmail account

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Hi there everyone. I am caught in a very frustrating situation. I went to sleep last night with my compter on, Im not sure if that matters but my hotmail account is at a snail crawls pace and it is very frustrating, however other sites seem to be running with a sense of normalcy. I even tried out a yahoo mail account that seems to be working o.k. How can I resolve this problem? I have also been running AVG anti virus for a long time but even if i detect viruses it says my virus vault is full so that I cannot quanretine anymore. Please help me out my computer has been bgetting consistently slower and I respectfully ask for your assistance. Kind Regards helphelphelp
Hi,

Might be a temporary hiccup on Hotmail side.

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds file to run the tool.
  • When done, DDS will open two (2) logs:
    • DDS.txt
    • Attach.txt
  • Save both reports to your desktop. Post them back to your topic.
Thank you for the response. hotmail has returned back to normal however my computer is markedly slower than what it used to be. Here are the results from DDS as per your instructions. Kind Regards Helphelphelp DDS (Ver_10-03-17.01) - NTFSx86 Run by [removed] at 10:30:41.55 on Sat 02/10/2010 Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.5.0_12 Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.61.1033.18.3062.1445 [GMT 10:00] SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} ============== Running Processes =============== C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k rpcss C:\Windows\System32\svchost.exe -k secsvcs C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\SLsvc.exe C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Acer\ALaunch\ALaunchSvc.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\Windows\system32\svchost.exe -k bthsvcs C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe C:\Acer\Empowering Technology\eNet\eNet Service.exe C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Acer\Mobility Center\MobilityService.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Program Files\CyberLink\Shared Files\RichVideo.exe C:\Program Files\Acer\Acer VCM\RS_Service.exe C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Windows\system32\SearchIndexer.exe C:\Windows\system32\DRIVERS\xaudio.exe C:\PROGRA~1\AVG\AVG8\avgemc.exe C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe C:\Program Files\AVG\AVG8\avgcsrvx.exe C:\Acer\Empowering Technology\ePower\ePowerSvc.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\wbem\unsecapp.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Synaptics\SynTP\SynTPStart.exe C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe C:\Acer\Empowering Technology\eAudio\eAudio.exe C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe C:\Windows\RtHDVCpl.exe C:\Windows\System32\igfxpers.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Launch Manager\QtZgAcer.EXE C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe C:\Program Files\AVG\AVG8\avgtray.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Windows\ehome\ehtray.exe C:\Program Files\Acer\Acer VCM\AcerVCM.exe C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE C:\Users\Won\AppData\Local\Temp\RtkBtMnt.exe C:\Windows\ehome\ehmsas.exe C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Windows\system32\igfxext.exe C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE C:\Windows\system32\igfxsrvc.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe C:\Program Files\Acer\Acer VCM\acp2HID.exe C:\Program Files\Internet Explorer\ieuser.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Windows Live\Toolbar\wltuser.exe \\?\C:\Windows\system32\wbem\WMIADAP.EXE C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe C:\PROGRA~1\AVG\AVG8\avgnsx.exe C:\Windows\system32\wuauclt.exe C:\Windows\servicing\TrustedInstaller.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\DllHost.exe C:\Users\Won\Desktop\MrCoyote\dds.com ============== Pseudo HJT Report =============== uStart Page = hxxp://www.google.com.au/ mStart Page = hxxp://en.au.acer.yahoo.com mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll BHO: ShowBarObj Class: {83a2f9b1-01a2-4aa5-87d1-45b6b8505e96} - c:\acer\empowering technology\edatasecurity\x86\ActiveToolBand.dll BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\acer\empowering technology\edatasecurity\x86\eDStoolbar.dll TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe uRun: [RegistryMechanic] c:\program files\registry mechanic\RMTray.exe /H uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe mRun: [eDataSecurity Loader] c:\acer\empowering technology\edatasecurity\x86\eDSloader.exe mRun: [eAudio] "c:\acer\empowering technology\eaudio\eAudio.exe" mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe mRun: [RtHDVCpl] RtHDVCpl.exe mRun: [IgfxTray] c:\windows\system32\igfxtray.exe mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe mRun: [Persistence] c:\windows\system32\igfxpers.exe mRun: [LManager] c:\progra~1\launch~1\QtZgAcer.EXE mRun: [PlayMovie] "c:\program files\acer arcade deluxe\play movie\PMVService.exe" mRun: [PLFSet] rundll32.exe c:\windows\PLFSet.dll,PLFDefSetting mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe" mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe StartupFolder: c:\users\won\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE StartupFolder: c:\users\won\appdata\roaming\micros~1\windows\startm~1\programs\startup\orion.lnk - c:\convesoft\orion\Messenger.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\acervc~1.lnk - c:\program files\acer\acer vcm\AcerVCM.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\empowe~1.lnk - c:\acer\empowering technology\eAPLauncher.exe StartupFolder: c:\programdata\microsoft\windows\start menu\programs\startup\SETAUDIO.EXE mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000 IE: Send image to &Bluetooth Device… - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm IE: Send page to &Bluetooth Device… - c:\program files\widcomm\bluetooth software\btsendto_ie.htm IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/C/B/F/CBF23A2C-3E55-4664-BC5C-762780D79BA0/OGAControl.cab DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} - hxxp://launch.gamespyarcade.com/software/launch/alaunch.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab DPF: {CAFEEFAC-0015-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_12-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} - hxxp://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab TCP: {40223E9A-0F1D-47E8-B52C-44E6D8165C4C} = 203.12.160.35 203.12.160.36 Notify: igfxcui - igfxdev.dll AppInit_DLLs: avgrsstx.dll ================= FIREFOX =================== FF - ProfilePath - c:\users\won\appdata\roaming\mozilla\firefox\profiles\s68ycj7m.default\ FF - plugin: c:\program files\java\jre1.5.0_12\bin\NPJPI150_12.dll FF - plugin: c:\program files\microsoft\office live\npOLW.dll FF - plugin: c:\program files\pando networks\media booster\npPandoWebPlugin.dll FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll FF - plugin: c:\programdata\nexonus\ngm\npNxGameUS.dll FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\ —- FIREFOX POLICIES —- c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true); c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true); c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32); c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgberp4a5d4ar", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–p1ai", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbayh7gpa", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false); c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5); c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45); c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false); c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5); c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr ef", true); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", ""); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com"); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20); ============= SERVICES / DRIVERS =============== R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-3-19 335240] R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-3-19 27784] R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-3-19 108552] R2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};{49DE1C67-83F8-4102-99E0-C16DCC7EEC796};c:\program files\acer arcade deluxe\play movie\000.fcl [2008-4-10 41456] R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-5-12 611664] R2 ALaunchService;ALaunch Service;c:\acer\alaunch\ALaunchSvc.exe [2008-3-14 51200] R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-3-19 908056] R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-3-19 297752] R2 RS_Service;Raw Socket Service;c:\program files\acer\acer vcm\RS_Service.exe [2008-4-10 233472] R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2008-3-14 179712] R3 winbondcir;Winbond IR Transceiver;c:\windows\system32\drivers\winbondcir.sys [2008-3-14 43008] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2010-3-14 54632] S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864] S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504] =============== Created Last 30 ================ 2010-09-28 22:48:34 2048 —-a-w- c:\windows\system32\tzres.dll 2010-09-14 20:43:35 501760 —-a-w- c:\windows\system32\usp10.dll 2010-09-14 20:43:34 126464 —-a-w- c:\windows\system32\spoolsv.exe 2010-09-14 20:43:33 738816 —-a-w- c:\windows\system32\inetcomm.dll 2010-09-14 20:43:33 317952 —-a-w- c:\windows\system32\MP4SDECD.DLL ==================== Find3M ==================== 2010-08-26 11:11:33 17420 —-a-w- c:\users\won\appdata\roaming\wklnhst.dat 2009-07-13 14:41:40 51200 —-a-w- c:\windows\inf\infpub.dat 2009-07-13 14:41:40 143360 —-a-w- c:\windows\inf\infstrng.dat 2009-07-13 14:41:39 86016 —-a-w- c:\windows\inf\infstor.dat 2008-08-16 10:26:38 665600 —-a-w- c:\windows\inf\drvindex.dat 2008-01-21 02:43:21 174 –sha-w- c:\program files\desktop.ini 2006-11-02 12:42:02 30674 —-a-w- c:\windows\inf\perflib\0409\perfd.dat 2006-11-02 12:42:02 30674 —-a-w- c:\windows\inf\perflib\0409\perfc.dat 2006-11-02 12:42:02 287440 —-a-w- c:\windows\inf\perflib\0409\perfi.dat 2006-11-02 12:42:02 287440 —-a-w- c:\windows\inf\perflib\0409\perfh.dat 2006-11-02 09:20:21 287440 —-a-w- c:\windows\inf\perflib\0000\perfi.dat 2006-11-02 09:20:21 287440 —-a-w- c:\windows\inf\perflib\0000\perfh.dat 2006-11-02 09:20:19 30674 —-a-w- c:\windows\inf\perflib\0000\perfd.dat 2006-11-02 09:20:19 30674 —-a-w- c:\windows\inf\perflib\0000\perfc.dat 2009-03-04 09:32:46 16384 –sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\temp\cookies\index.dat 2009-03-04 09:32:46 16384 –sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\temp\history\history.ie5\index.dat 2009-03-04 09:32:46 32768 –sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\temp\temporary internet files\content.ie5\index.dat ============= FINISH: 10:31:55.84 =============== UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Ver_10-03-17.01) Microsoft® Windows Vista™ Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 10/04/2008 8:49:53 PM System Uptime: 10/02/2010 10:25:14 AM (5616 hours ago) Motherboard: Acer, Inc. | | Chapala Processor: Intel® Core™2 Duo CPU T7500 @ 2.20GHz | U2E1 | 2200/200mhz ==== Disk Partitions ========================= C: is FIXED (NTFS) - 111 GiB total, 52.47 GiB free. D: is FIXED (NTFS) - 108 GiB total, 102.395 GiB free. F: is CDROM (UDF) ==== Disabled Device Manager Items ============= Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Microsoft 6to4 Adapter Device ID: ROOT\*6TO4MP\0000 Manufacturer: Microsoft Name: 6TO4 Adapter PNP Device ID: ROOT\*6TO4MP\0000 Service: tunnel Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Microsoft 6to4 Adapter Device ID: ROOT\*6TO4MP\0009 Manufacturer: Microsoft Name: 6TO4 Adapter PNP Device ID: ROOT\*6TO4MP\0009 Service: tunnel Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Microsoft 6to4 Adapter Device ID: ROOT\*6TO4MP\0013 Manufacturer: Microsoft Name: 6TO4 Adapter PNP Device ID: ROOT\*6TO4MP\0013 Service: tunnel Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Microsoft 6to4 Adapter Device ID: ROOT\*6TO4MP\0049 Manufacturer: Microsoft Name: 6TO4 Adapter PNP Device ID: ROOT\*6TO4MP\0049 Service: tunnel Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Microsoft 6to4 Adapter Device ID: ROOT\*6TO4MP\0051 Manufacturer: Microsoft Name: 6TO4 Adapter PNP Device ID: ROOT\*6TO4MP\0051 Service: tunnel Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Microsoft 6to4 Adapter Device ID: ROOT\*6TO4MP\0080 Manufacturer: Microsoft Name: 6TO4 Adapter PNP Device ID: ROOT\*6TO4MP\0080 Service: tunnel Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Microsoft ISATAP Adapter Device ID: ROOT\*ISATAP\0039 Manufacturer: Microsoft Name: Microsoft ISATAP Adapter #6 PNP Device ID: ROOT\*ISATAP\0039 Service: tunnel Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Microsoft ISATAP Adapter Device ID: ROOT\*ISATAP\0040 Manufacturer: Microsoft Name: Microsoft ISATAP Adapter #7 PNP Device ID: ROOT\*ISATAP\0040 Service: tunnel Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Microsoft ISATAP Adapter Device ID: ROOT\*ISATAP\0041 Manufacturer: Microsoft Name: Microsoft ISATAP Adapter #8 PNP Device ID: ROOT\*ISATAP\0041 Service: tunnel Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Microsoft ISATAP Adapter Device ID: ROOT\*ISATAP\0042 Manufacturer: Microsoft Name: Microsoft ISATAP Adapter #9 PNP Device ID: ROOT\*ISATAP\0042 Service: tunnel Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Microsoft ISATAP Adapter Device ID: ROOT\*ISATAP\0045 Manufacturer: Microsoft Name: Microsoft ISATAP Adapter #11 PNP Device ID: ROOT\*ISATAP\0045 Service: tunnel ==== System Restore Points =================== ==== Installed Programs ====================== Acer Arcade Deluxe Acer Crystal Eye webcam Acer eAudio Management Acer eDataSecurity Management Acer eLock Management Acer Empowering Technology Acer eNet Management Acer ePower Management Acer ePresentation Management Acer eSettings Management Acer GameZone Console 2.0.1.1 Acer GridVista Acer Mobility Center Plug-In Acer ScreenSaver Acer VCM Activation Assistant for the 2007 Microsoft Office suites Ad-Aware Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) Adobe Flash Player 10 ActiveX Adobe Flash Player 10 Plugin Adobe Reader 8.1.2 Adobe Reader 8.1.2 Security Update 1 (KB403742) Agatha Christie Death on the Nile Alice Greenfingers AVG 8.5 Azada Backspin Billiards Big Kahuna Reef Bookworm Deluxe Bricks of Egypt Broadcom Gigabit Integrated Controller Cake Mania Chicken Invaders 3 Chromadrome 2 Chuzzle Diner Dash Flo on the Go Dynalink ADSL Router USB Driver Fish Tycoon Flip Words 2 GamesBar 1.1.0.5 GameSpy Arcade HDAUDIO Soft Data Fax Modem with SmartCP HijackThis 2.0.2 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Intel® Graphics Media Accelerator Driver Intel® Matrix Storage Manager J2SE Runtime Environment 5.0 Update 12 Java™ 6 Update 12 Jewel Quest Solitaire Junk Mail filter update Kick N Rush Launch Manager LightScribe 1.4.142.1 Mahjong Escape Ancient China Mahjongg Artifacts Malwarebytes' Anti-Malware Medieval - Total War - Gold Edition Microsoft .NET Framework 3.5 SP1 Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Choice Guard Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office Excel MUI (English) 2007 Microsoft Office Home and Student 2007 Microsoft Office Live Add-in 1.3 Microsoft Office OneNote MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2) Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Word MUI (English) 2007 Microsoft Search Enhancement Pack Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Sync Framework Runtime Native v1.0 (x86) Microsoft Sync Framework Services Native v1.0 (x86) Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Works Mozilla Firefox (3.6.6) MSVC80_x86 MSVCRT MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB941833) MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) Mystery Case Files - Huntsville Mystery Solitaire - Secret Island NJWIN - NJStar CJK Viewer Nokia Connectivity Cable Driver NTI Backup NOW! 4.7 NTI CD & DVD-Maker Pando Media Booster PC Connectivity Solution PL-2303 USB-to-Serial PowerProducer ReadWrite Korean version 2.2 Realtek High Definition Audio Driver RICOH R5C83x/84x Flash Media Controller Driver Ver.3.52.02 Rome - Total War - Gold Edition Security Update for 2007 Microsoft Office System (KB2277947) Security Update for 2007 Microsoft Office System (KB2288621) Security Update for 2007 Microsoft Office System (KB969559) Security Update for 2007 Microsoft Office System (KB976321) Security Update for 2007 Microsoft Office System (KB982312) Security Update for 2007 Microsoft Office System (KB982331) Security Update for Microsoft Office Excel 2007 (KB982308) Security Update for Microsoft Office InfoPath 2007 (KB979441) Security Update for Microsoft Office PowerPoint 2007 (KB982158) Security Update for Microsoft Office system 2007 (972581) Security Update for Microsoft Office system 2007 (KB974234) Security Update for Microsoft Office Visio Viewer 2007 (KB973709) Security Update for Microsoft Office Word 2007 (KB2251419) Spybot - Search & Destroy Star Defender 3 Synaptics Pointing Device Driver Tixati Turbo Pizza Update for 2007 Microsoft Office System (KB967642) Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Microsoft Office 2007 Help for Common Features (KB963673) Update for Microsoft Office Excel 2007 Help (KB963678) Update for Microsoft Office OneNote 2007 (KB980729) Update for Microsoft Office OneNote 2007 Help (KB963670) Update for Microsoft Office Powerpoint 2007 Help (KB963669) Update for Microsoft Office Script Editor Help (KB963671) Update for Microsoft Office Word 2007 Help (KB963665) Virtual Villagers Wedding Dash WIDCOMM Bluetooth Software 6.0.1.4900 Winbond CIR Drivers Windows Driver Package - 2Wire (2WIREPCP) Net (03/22/2007 2.0) Windows Driver Package - Nokia Modem (03/05/2008 3.7) Windows Driver Package - Nokia Modem (03/13/2008 6.86.0.1) Windows Driver Package - Nokia pccsmcfd (08/22/2008 7.0.0.0) Windows Live Call Windows Live Communications Platform Windows Live Essentials Windows Live Family Safety Windows Live Mail Windows Live Messenger Windows Live Movie Maker Windows Live Photo Gallery Windows Live Sign-in Assistant Windows Live Sync Windows Live Toolbar Windows Live Upload Tool Windows Live Writer XP Codec Pack Yahoo! Toolbar Zuma Deluxe ==== End Of File ===========================
I had even recieved a trojan warning the other day only to be powerless to do anything aginst it as the program that detected it (AVG anti virus) then claimed the virus vault was full.
Hi,

Have you emptied AVG virus vault?

Uninstall old Adobe Reader versions and get the latest one with updates (9.3 and updates 9.3.2 & 9.3.3 & 9.3.4) here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here.


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version…

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 21.
  • Click the
    Download
    button to the right.
  • Select Windows on platform combobox and check the box that says:
    Accept License Agreement. Click continue.
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u21-windows-i586-p.exe to install the newest version. Uncheck Carbonite online backup trial if it's offered there.



Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Java Cache

*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Please run an online scan with Kaspersky Online Scanner as instructed in the screenshot here.


Post back its report & a fresh dds.txt log.
KASPERSKY ONLINE SCANNER 7.0: scan report Saturday, October 9, 2010 Operating system: Microsoft Windows Vista Home Premium Edition, 32-bit Service Pack 1 (build 6001) Kaspersky Online Scanner version: 7.0.26.13 Last database update: Friday, October 08, 2010 16:17:45 Records in database: 4291178 ——————————————————————————– Scan settings: scan using the following database: extended Scan archives: yes Scan e-mail databases: yes Scan area - My Computer: C:\ D:\ F:\ Scan statistics: Objects scanned: 170707 Threats found: 1 Infected objects found: 1 Suspicious objects found: 0 Scan duration: 03:09:56 File name / Threat / Threats count C:\Users\Won\Desktop\EVERYT\LION\New Folder\New Folder (2)\New Folder (4)\AdwarePro_Setup.exe Infected: not-a-virus:FraudTool.Win32.AntiVirusPro.yk 1 Selected area has been scanned.
DDS (Ver_10-03-17.01) - NTFSx86 Run by [removed] at 18:08:20.67 on Sat 09/10/2010 Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_21 Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.61.1033.18.3062.1438 [GMT 11:00] SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} ============== Running Processes =============== C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k rpcss C:\Windows\System32\svchost.exe -k secsvcs C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\SLsvc.exe C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Acer\ALaunch\ALaunchSvc.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\Windows\system32\svchost.exe -k bthsvcs C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe C:\Acer\Empowering Technology\eNet\eNet Service.exe C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Acer\Mobility Center\MobilityService.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Program Files\CyberLink\Shared Files\RichVideo.exe C:\Program Files\Acer\Acer VCM\RS_Service.exe C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\PROGRA~1\AVG\AVG8\avgnsx.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Windows\system32\SearchIndexer.exe C:\Windows\system32\DRIVERS\xaudio.exe C:\PROGRA~1\AVG\AVG8\avgemc.exe C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe C:\Program Files\AVG\AVG8\avgcsrvx.exe C:\Windows\system32\taskeng.exe C:\Acer\Empowering Technology\ePower\ePowerSvc.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\wbem\unsecapp.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Synaptics\SynTP\SynTPStart.exe C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe C:\Acer\Empowering Technology\eAudio\eAudio.exe C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe C:\Windows\RtHDVCpl.exe C:\Windows\System32\igfxpers.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Launch Manager\QtZgAcer.EXE C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\Program Files\AVG\AVG8\avgtray.exe C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Windows\ehome\ehtray.exe C:\Program Files\Acer\Acer VCM\AcerVCM.exe C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE C:\Users\Won\AppData\Local\Temp\RtkBtMnt.exe C:\Windows\ehome\ehmsas.exe c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Windows\system32\igfxext.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Program Files\Internet Explorer\ieuser.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Windows Live\Toolbar\wltuser.exe C:\Windows\system32\NOTEPAD.EXE C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe C:\Program Files\Acer\Acer VCM\acp2HID.exe \\?\C:\Windows\system32\wbem\WMIADAP.EXE C:\Windows\system32\wuauclt.exe C:\Windows\servicing\TrustedInstaller.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\DllHost.exe C:\Users\Won\Desktop\MrCoyote\dds.com ============== Pseudo HJT Report =============== uStart Page = hxxp://www.google.com.au/ mStart Page = hxxp://en.au.acer.yahoo.com mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll BHO: ShowBarObj Class: {83a2f9b1-01a2-4aa5-87d1-45b6b8505e96} - c:\acer\empowering technology\edatasecurity\x86\ActiveToolBand.dll BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\acer\empowering technology\edatasecurity\x86\eDStoolbar.dll TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe uRun: [RegistryMechanic] c:\program files\registry mechanic\RMTray.exe /H uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe mRun: [eDataSecurity Loader] c:\acer\empowering technology\edatasecurity\x86\eDSloader.exe mRun: [eAudio] "c:\acer\empowering technology\eaudio\eAudio.exe" mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe mRun: [RtHDVCpl] RtHDVCpl.exe mRun: [IgfxTray] c:\windows\system32\igfxtray.exe mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe mRun: [Persistence] c:\windows\system32\igfxpers.exe mRun: [LManager] c:\progra~1\launch~1\QtZgAcer.EXE mRun: [PlayMovie] "c:\program files\acer arcade deluxe\play movie\PMVService.exe" mRun: [PLFSet] rundll32.exe c:\windows\PLFSet.dll,PLFDefSetting mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe" mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe" mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe" StartupFolder: c:\users\won\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE StartupFolder: c:\users\won\appdata\roaming\micros~1\windows\startm~1\programs\startup\orion.lnk - c:\convesoft\orion\Messenger.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\acervc~1.lnk - c:\program files\acer\acer vcm\AcerVCM.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\empowe~1.lnk - c:\acer\empowering technology\eAPLauncher.exe StartupFolder: c:\programdata\microsoft\windows\start menu\programs\startup\SETAUDIO.EXE mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000 IE: Send image to &Bluetooth Device… - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm IE: Send page to &Bluetooth Device… - c:\program files\widcomm\bluetooth software\btsendto_ie.htm IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/C/B/F/CBF23A2C-3E55-4664-BC5C-762780D79BA0/OGAControl.cab DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} - hxxp://launch.gamespyarcade.com/software/launch/alaunch.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab DPF: {CAFEEFAC-0015-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_12-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} - hxxp://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab TCP: {40223E9A-0F1D-47E8-B52C-44E6D8165C4C} = 203.12.160.35 203.12.160.36 Notify: igfxcui - igfxdev.dll AppInit_DLLs: avgrsstx.dll ================= FIREFOX =================== FF - ProfilePath - c:\users\won\appdata\roaming\mozilla\firefox\profiles\s68ycj7m.default\ FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll FF - plugin: c:\program files\microsoft\office live\npOLW.dll FF - plugin: c:\program files\nos\bin\np_gp.dll FF - plugin: c:\program files\pando networks\media booster\npPandoWebPlugin.dll FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll FF - plugin: c:\programdata\nexonus\ngm\npNxGameUS.dll FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\ FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} —- FIREFOX POLICIES —- c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true); c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true); c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32); c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgberp4a5d4ar", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–p1ai", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbayh7gpa", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false); c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5); c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45); c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false); c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5); c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr ef", true); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", ""); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com"); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20); ============= SERVICES / DRIVERS =============== R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-3-19 335240] R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-3-19 27784] R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-3-19 108552] R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2008-3-14 179712] S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2010-3-14 54632] =============== Created Last 30 ================ 2010-10-04 05:49:10 0 d—–w- c:\programdata\Sun 2010-10-04 05:48:43 423656 —-a-w- c:\windows\system32\deployJava1.dll 2010-09-28 22:48:34 2048 —-a-w- c:\windows\system32\tzres.dll 2010-09-14 20:43:35 501760 —-a-w- c:\windows\system32\usp10.dll 2010-09-14 20:43:34 126464 —-a-w- c:\windows\system32\spoolsv.exe 2010-09-14 20:43:33 738816 —-a-w- c:\windows\system32\inetcomm.dll 2010-09-14 20:43:33 317952 —-a-w- c:\windows\system32\MP4SDECD.DLL ==================== Find3M ==================== 2010-10-08 00:41:50 17420 —-a-w- c:\users\won\appdata\roaming\wklnhst.dat 2009-07-13 14:41:40 51200 —-a-w- c:\windows\inf\infpub.dat 2009-07-13 14:41:40 143360 —-a-w- c:\windows\inf\infstrng.dat 2009-07-13 14:41:39 86016 —-a-w- c:\windows\inf\infstor.dat 2008-08-16 10:26:38 665600 —-a-w- c:\windows\inf\drvindex.dat 2008-01-21 02:43:21 174 –sha-w- c:\program files\desktop.ini 2006-11-02 12:42:02 30674 —-a-w- c:\windows\inf\perflib\0409\perfd.dat 2006-11-02 12:42:02 30674 —-a-w- c:\windows\inf\perflib\0409\perfc.dat 2006-11-02 12:42:02 287440 —-a-w- c:\windows\inf\perflib\0409\perfi.dat 2006-11-02 12:42:02 287440 —-a-w- c:\windows\inf\perflib\0409\perfh.dat 2006-11-02 09:20:21 287440 —-a-w- c:\windows\inf\perflib\0000\perfi.dat 2006-11-02 09:20:21 287440 —-a-w- c:\windows\inf\perflib\0000\perfh.dat 2006-11-02 09:20:19 30674 —-a-w- c:\windows\inf\perflib\0000\perfd.dat 2006-11-02 09:20:19 30674 —-a-w- c:\windows\inf\perflib\0000\perfc.dat 2009-03-04 09:32:46 16384 –sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\temp\cookies\index.dat 2009-03-04 09:32:46 16384 –sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\temp\history\history.ie5\index.dat 2009-03-04 09:32:46 32768 –sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\temp\temporary internet files\content.ie5\index.dat ============= FINISH: 18:10:05.91 ===============
I also do not know how to zip this Attach file you are talking about. Is it ok to just cut and paste it? Also my computer has become very very slow since 2 days ago. It is really distressing.
I must also ad that I reply using the quick reply function because if i attempt to reply in the normal way the page simply wont load all the way down even after several minutes which means i cannt type anything as the type function is at the bottom of the page. Also with the issue involving AVG anti virus, I deleted the virus vault but when I attempt to removie any viruses afterwards the program always says "function interrupted by user" meaning I cant remove anything! Please help as I cannot even look up online words over the internet using online dictionaries without waiting insanely long hours to loook up just one word. This is how bad my comp has become.
Hi,

Delete Kaspersky finding.

Please try to uninstall AVG and then reinstall to see if that helps with AVG issue.

I also do not know how to zip this Attach file you are talking about.

Is it ok to just cut and paste it?

Yes, please paste its contents.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Ver_10-03-17.01) Microsoft® Windows Vista™ Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 10/04/2008 8:49:53 PM System Uptime: 10/10/2010 9:48:17 AM (2 hours ago) Motherboard: Acer, Inc. | | Chapala Processor: Intel® Core™2 Duo CPU T7500 @ 2.20GHz | U2E1 | 2200/200mhz ==== Disk Partitions ========================= C: is FIXED (NTFS) - 111 GiB total, 51.141 GiB free. D: is FIXED (NTFS) - 108 GiB total, 102.388 GiB free. F: is CDROM (UDF) ==== Disabled Device Manager Items ============= Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Microsoft 6to4 Adapter Device ID: ROOT\*6TO4MP\0000 Manufacturer: Microsoft Name: 6TO4 Adapter PNP Device ID: ROOT\*6TO4MP\0000 Service: tunnel Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Microsoft 6to4 Adapter Device ID: ROOT\*6TO4MP\0009 Manufacturer: Microsoft Name: 6TO4 Adapter PNP Device ID: ROOT\*6TO4MP\0009 Service: tunnel Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Microsoft 6to4 Adapter Device ID: ROOT\*6TO4MP\0013 Manufacturer: Microsoft Name: 6TO4 Adapter PNP Device ID: ROOT\*6TO4MP\0013 Service: tunnel Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Microsoft 6to4 Adapter Device ID: ROOT\*6TO4MP\0049 Manufacturer: Microsoft Name: 6TO4 Adapter PNP Device ID: ROOT\*6TO4MP\0049 Service: tunnel Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Microsoft 6to4 Adapter Device ID: ROOT\*6TO4MP\0051 Manufacturer: Microsoft Name: 6TO4 Adapter PNP Device ID: ROOT\*6TO4MP\0051 Service: tunnel Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Microsoft 6to4 Adapter Device ID: ROOT\*6TO4MP\0080 Manufacturer: Microsoft Name: 6TO4 Adapter PNP Device ID: ROOT\*6TO4MP\0080 Service: tunnel Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Microsoft ISATAP Adapter Device ID: ROOT\*ISATAP\0039 Manufacturer: Microsoft Name: Microsoft ISATAP Adapter #6 PNP Device ID: ROOT\*ISATAP\0039 Service: tunnel Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Microsoft ISATAP Adapter Device ID: ROOT\*ISATAP\0040 Manufacturer: Microsoft Name: Microsoft ISATAP Adapter #7 PNP Device ID: ROOT\*ISATAP\0040 Service: tunnel Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Microsoft ISATAP Adapter Device ID: ROOT\*ISATAP\0041 Manufacturer: Microsoft Name: Microsoft ISATAP Adapter #8 PNP Device ID: ROOT\*ISATAP\0041 Service: tunnel Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Microsoft ISATAP Adapter Device ID: ROOT\*ISATAP\0042 Manufacturer: Microsoft Name: Microsoft ISATAP Adapter #9 PNP Device ID: ROOT\*ISATAP\0042 Service: tunnel Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Microsoft ISATAP Adapter Device ID: ROOT\*ISATAP\0045 Manufacturer: Microsoft Name: Microsoft ISATAP Adapter #11 PNP Device ID: ROOT\*ISATAP\0045 Service: tunnel ==== System Restore Points =================== ==== Installed Programs ====================== Acer Arcade Deluxe Acer Crystal Eye webcam Acer eAudio Management Acer eDataSecurity Management Acer eLock Management Acer Empowering Technology Acer eNet Management Acer ePower Management Acer ePresentation Management Acer eSettings Management Acer GameZone Console 2.0.1.1 Acer GridVista Acer Mobility Center Plug-In Acer ScreenSaver Acer VCM Activation Assistant for the 2007 Microsoft Office suites Ad-Aware Adobe AIR Adobe Flash Player 10 ActiveX Adobe Flash Player 10 Plugin Adobe Reader 9.3.4 Agatha Christie Death on the Nile Alice Greenfingers AVG Free 9.0 Azada Backspin Billiards Big Kahuna Reef Bookworm Deluxe Bricks of Egypt Broadcom Gigabit Integrated Controller Cake Mania Chicken Invaders 3 Chromadrome 2 Chuzzle Diner Dash Flo on the Go Dynalink ADSL Router USB Driver Fish Tycoon Flip Words 2 GamesBar 1.1.0.5 GameSpy Arcade HDAUDIO Soft Data Fax Modem with SmartCP HijackThis 2.0.2 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Intel® Graphics Media Accelerator Driver Intel® Matrix Storage Manager J2SE Runtime Environment 5.0 Update 12 Java Auto Updater Java™ 6 Update 21 Jewel Quest Solitaire Junk Mail filter update Kick N Rush Launch Manager LightScribe 1.4.142.1 Mahjong Escape Ancient China Mahjongg Artifacts Malwarebytes' Anti-Malware Medieval - Total War - Gold Edition Microsoft .NET Framework 3.5 SP1 Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Choice Guard Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office Excel MUI (English) 2007 Microsoft Office Home and Student 2007 Microsoft Office Live Add-in 1.3 Microsoft Office OneNote MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2) Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Word MUI (English) 2007 Microsoft Search Enhancement Pack Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Sync Framework Runtime Native v1.0 (x86) Microsoft Sync Framework Services Native v1.0 (x86) Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Works Mozilla Firefox (3.6.6) MSVC80_x86 MSVCRT MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB941833) MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) Mystery Case Files - Huntsville Mystery Solitaire - Secret Island NJWIN - NJStar CJK Viewer Nokia Connectivity Cable Driver NTI Backup NOW! 4.7 NTI CD & DVD-Maker Pando Media Booster PC Connectivity Solution PL-2303 USB-to-Serial PowerProducer ReadWrite Korean version 2.2 Realtek High Definition Audio Driver RICOH R5C83x/84x Flash Media Controller Driver Ver.3.52.02 Rome - Total War - Gold Edition Security Update for 2007 Microsoft Office System (KB2277947) Security Update for 2007 Microsoft Office System (KB2288621) Security Update for 2007 Microsoft Office System (KB969559) Security Update for 2007 Microsoft Office System (KB976321) Security Update for 2007 Microsoft Office System (KB982312) Security Update for 2007 Microsoft Office System (KB982331) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473) Security Update for Microsoft Office Excel 2007 (KB982308) Security Update for Microsoft Office InfoPath 2007 (KB979441) Security Update for Microsoft Office PowerPoint 2007 (KB982158) Security Update for Microsoft Office system 2007 (972581) Security Update for Microsoft Office system 2007 (KB974234) Security Update for Microsoft Office Visio Viewer 2007 (KB973709) Security Update for Microsoft Office Word 2007 (KB2251419) Spybot - Search & Destroy Star Defender 3 Synaptics Pointing Device Driver Tixati Turbo Pizza Update for 2007 Microsoft Office System (KB967642) Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Microsoft Office 2007 Help for Common Features (KB963673) Update for Microsoft Office Excel 2007 Help (KB963678) Update for Microsoft Office OneNote 2007 (KB980729) Update for Microsoft Office OneNote 2007 Help (KB963670) Update for Microsoft Office Powerpoint 2007 Help (KB963669) Update for Microsoft Office Script Editor Help (KB963671) Update for Microsoft Office Word 2007 Help (KB963665) Virtual Villagers Wedding Dash WIDCOMM Bluetooth Software 6.0.1.4900 Winbond CIR Drivers Windows Driver Package - 2Wire (2WIREPCP) Net (03/22/2007 2.0) Windows Driver Package - Nokia Modem (03/05/2008 3.7) Windows Driver Package - Nokia Modem (03/13/2008 6.86.0.1) Windows Driver Package - Nokia pccsmcfd (08/22/2008 7.0.0.0) Windows Live Call Windows Live Communications Platform Windows Live Essentials Windows Live Family Safety Windows Live Mail Windows Live Messenger Windows Live Movie Maker Windows Live Photo Gallery Windows Live Sign-in Assistant Windows Live Sync Windows Live Toolbar Windows Live Upload Tool Windows Live Writer XP Codec Pack Yahoo! Toolbar Zuma Deluxe ==== End Of File ===========================
Hi,

Uninstall old Adobe Reader versions and get the latest one (9.4) here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here.

Uninstall this old Java:
J2SE Runtime Environment 5.0 Update 12

Have you defragged hard drive lately?

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