Hello
Since few weeks ago I keep having a serious problem with my pc. Sometimes it keeps freezing and then crashes as a result of ping of death but I don't know if this is caused by some idiot who thinks himself a hacker or by my router, because Zone Alarm says the source ip is my router ! . Also I've installed Outpost firewall and it kept detecting some foreing ip's scanning my ports but why one firewall says one thing and the other says other thing. I am a total noob into networking stuff and I would be really grateful for some help
I will be helping you on removing malwares on your computer. Log research takes time, so please be patient and I'd be grateful if you would note the following:
The fixes are specific to your problem and should only be used for the issues on this machine.
Do not install/uninstall anything on your computer unless advised.
Do not run any other scanning tools other than those instructed for you to use.
Follow the instructions on the order they are given.
Stay with this thread until advised when your computer is clean. Absence of symptoms does not necessarily mean a clean computer.
If you are being helped regarding this problem on another forum please advice us so that we can close this thread.
If you do not reply within 3 days after my last response, I will be asking you whether you still need assistance and if you still don't reply within 48 hours then the topic will be closed.
And lastly, if you have any questions, please ask before proceeding with any of the advised fixes.
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Running more than one firewall at the same time does not only slow down your computer but provides less protection than they are programmed to do, due to the fact that they will be conflicting with each other rather than providing sufficient protection for your computer. Please uninstall one of your firewall before proceeding with any of the fixes.
Please download DDS by sUBs from one of the following links and save it to your desktop.
Double click DDS icon to run the tool (may take up to 3 minutes to run)
When done, DDS.txt will open.
After a few moments, attach.txt will open in a second window.
Save both reports to your desktop.
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Post the contents of the DDS.txt report in your next reply
Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.
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Please include the contents of the following in your next reply:
DDS.txt
Please attach the second file; Attach.txt. To attach a file, do the following:
Under the reply panel is the Attachments Panel.
Browse for the attachment file you want to upload, then click the green Upload button.
Once it has uploaded, click the Manage Current Attachments drop down box.
Click on to insert the attachment into your post
Please post both DDS logs in your next reply.
–Next–
[external image: Posted Image]
Download the GMER Rootkit Scanner. Unzip it to your Desktop.
Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while the scan is being performed. Do not use your computer for anything else during the scan.
If it gives you a warning about rootkit activity and asks if you want to run a full scan…click on NO, then use the following settings for a more complete scan..
In the right panel, you will see several boxes that have been checked. Ensure the following are UNCHECKED …
IAT/EAT
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one) [external image: Posted Image] Click the image to enlarge it
Then click the Scan button & wait for it to finish.
Once done click on the [Save..] button, and in the File name area, type in "ark.txt"
Save the log where you can easily find it, such as your desktop.
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries
Please copy and paste the report into your Post.
