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Office 2007 Pro Outlook and IE Freeze


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#1 infinite1

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Posted 13 August 2010 - 03:14 PM

I am experiencing problems when using Outlook and IE at times the puter freezes (CPU races) and after a while it clears itself. So far I have checked for viruses and Malware and definitely all CLEAN. I have checked the operating system and that seems fine. I have run defrags anf disk checks including /f and /r and still no improvement. I think the problem is in Office. I have tried the diagnostic tool which tells me nothing and I have done a repair and I have uninstalled and reinstalled office as well and still the problem. When I uninstall I suspect that there are files which are kept because settings come back automatically. I have had this problem for 7 weeks now and because of my lack of expertise I have resisted a total reinstall which would probably fix it. Any ideas please?? I am getting a bit desperate.

Edited by infinite1, 13 August 2010 - 03:15 PM.

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#2 infinite1

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Posted 14 August 2010 - 08:25 PM

I blew away the partition and reformatted both drives and rinstalled everything. Nearly there and so far AOK !

#3 paws

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Posted 16 August 2010 - 02:26 AM

well done :thumbup: Glad you got it fixed. Its amazing what a difference a clean install makes.... a bit time comsuming, but well worth it! Regards paws
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#4 infinite1

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Posted 16 August 2010 - 02:54 AM

I have a problem with the Outlook pst file. When I restored my pst ,Outlook frezzes sometimes. I am going to blow that away too and redo it. Time consuming transferring contacts etc manually but i dont see anyway around that. can anyone help me with it???

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