Hi guys
I am following the instructions on ARE YOU INFECTED and got to the section headed REQUIRED DIAGNOSTIC SCANS when I hit a buffer that I need some help with.
I am running McAfee but not the versions sampled on the linked thread (http://forums.whatthetech.com/How_Disable_your_Security_Programs_t96260.html)
I cannot work out how to disable my McAfee, but don't know if it's because I'm a techno-zero or whether either McAfee or my unwanted intruder won't allow it?
Hopefully this will help;
If I hover over the toolbar I get the message 'McAfee OAS: Enabled'
If I right click I get a dialogue box with the option DISABLE ON ACCESS SCAN but this option cannot be selected
From the same dialogue box if I select About VirusScan Enterpise it tells me I am running ver8.5i
What to do/where to go now please?
Thanks in advance.
These are the instructions I have for disabling McAfee
If you cannot disable it, consider uninstalling it and staying off the internet (except for downloading tools we require) until you are clean, then reinstall it if you wish.
Open McAfee Security Centre
Under Common Tasks click on Home
Click Computer Files
Click Configure
Make sure the following are disabled by ticking the "Off" button.
Virus protection Spyware protection System Guards Protection Script Scanning Protection (you may have to scroll down to see it)
Next, select never for "When to re-enable real time scanning"
CatByte
Thanks for trying to help, I'm still struggling to make progress though.
If I go to START, PROGRAMMES then McAFEE I get three paths
1 ON ACCESS SCAN
2 ON DEMAND SCAN
3 VIRUS SCAN CONSOLE
Had a quick look at these three for clues, does any of this help anyone to help me??
Path 1 has check boxes under SCAN OPTION for
BOOT SECTORS
FLOPPY DURING SHUTDOWN
ENABLE ON ACCESS SCANNING ON START UP
Should I consider unchecking any of these boxes?
Path 2 has a SPECIFY WHERE SCANNING TAKES PLACE option currently showing as
MEMORY FOR ROOT KITS
RUNNING PROCESSES
ALL LOCAL DRIVES
I appear to have the option to remove these permissions
Path 3 has four items enabled, the first three can be disabled
ACCESS PROTECTION
BUFFER OVERFLOW PROTECTION
ON DELIVERY E-MAIL SCANNER
and
ON ACCESS SCANNER which cannot be disabled from here.
Grateful for any further help from the community, cheers.
To open McAfee SecurityCenter:
1 Right-click the McAfee icon in the Windows system tray.
2 Click Open SecurityCenter.
once in the Security Center follow the previous instructions
CatByte, I'm genuinely grateful you're trying to help but the information you're trying to give me doesn't tally with what I can do.
Accessing McAfee off the toolbar (right click) doesn't bring up Security Centre as a menu option, the options I get are;
VIRUSSCAN CONSOLE
Disable On Access Scan
ON ACCESS SCAN PROPERTIES
ON ACCESS SCAN STATISTICS
ON DEMAND SCAN
Update Now
ABOUT VIRUSSCAN ENTERPRISE
The ones in CAPITALS can be opened from this menu but none lead to Security Centre. I am running McAfee on my laptop and that gives me the same options, except the Update Now is functional, suggesting that this version is out of date.
Should I just get rid of McAfee and, if I do, what should I consider in its place?
Thanks again
CatByte, ignore the above - I think I have found the way in to Security Centre, just its not off the McAfee icon. Off to explore…
Thanks again for previous help.
looking forward to seeing the logs