I have a latop its an Averatec model number 2200 series andits a window xp and i let my friend clean my computer from useless files anhd when i got it back erverytime i got online 10 minutes into it itll stop working and the only way to use it again is when i restart my computer i tru sytem restore to the manufacture state with the recovery disk and that didnt help and not only that but sum programs i go to use stops working also and i dont know what s going on…pls help me
If you have used the machine manufacterer's Restore CD, then you may have lost some of your application programs and will have to install them again, including their associated product key codes for activation.
You may benefit from getting a thorough overview of your machine, installed software, configuration and current performance.
Please Run the PCPitstop.com OverDrive Full Tests
Here's how:
You must use your Internet Explorer for this procedure. (doesn't work so well in Firefox or others)
Go to: http://www.pcpitstop.com
Click on "Free Computer Check-up" listed below PC Pitstop OverDrive
In the User Login - Click on "Sign up FREE!"
You'll need to submit a valid email address and create your own password, then click - Create Account(button)
Now enter your email address and password to Log in, Select - Scan this system Now!(button)
You will then be asked to download an ActiveX component and allow it to install.
It is safe and does not compromise your privacy.
Follow the on-screen prompts to install the ActiveX and to allow the Full Tests to be run on your machine.
The Full Tests take about 2 1/2 - 3 minutes on most machines.
When complete, a Results - Summary - Recommended Fixes will be displayed.
Please post the URL internet address from your Results, back here into this Topic Thread so that we can review the configuration and present performance levels of your machine.
Note: During the graphics 2D and graphics 3D testing, your screen will display some rapidly moving objects.
If you are sensitive to visual flashing, it may cause dizziness. Therefore, look away from the screen during that portion of the testing.
After reviewing the results we will be more informed and may be able to provide better recommendations for you to work towards improving your machine's performance.
Did you reinstall your Chipset Drivers?
It is essential for you to update your Windows XP operating system to SP3 plus all of the associated critical updates and patches.
You have at lease on application that is so old and so vulnerable that you should uninstall it immediately…
Adobe 7.0
Adobe's newest and least vulnerable version is 9.x
Take care of this immediately.
As an alternative (and one that I recommend) uninstall Adobe Reader and related, and download/install Foxit PDF reader (free) (and better IMO)
Doesn't look like you have reinstalled JAVA JRE 6 18
That will prevent several features from running correctly.
Take care of the above, then run PCPitstop Full Tests again and post a fresh link to the new results.
Best Regards
You appear to accomplished some of the above recommendations.
And it does appear that you "disabled" ZoneAlarm 6.1, but did not get it completely uninstalled.
As a result, your machine appears to be completely without Antivirus and Firewall Protection. <– Very Risky, Not recommended !!!
I recommend that you download and install AntiVirus Protection immediately.
There are some Free AntiVirus utilities that I recommend:
Make a decision. Select one of the above, not both. Or select one other competent Antivirus of your choice, but only one.
Download and install your new Antivirus, and allow it to update.
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As to Uninstalling the old and dysfunctional version of ZoneAlarm.
1. Try uninstalling from Control Panel Add/Remove
2. Reboot to Safe Mode, then use Control Panel Add/Remove to uninstall ZoneAlarm
3. If the above doesn't do the job of uninstalling Zone Alarm, then here is the Zonealarm Uninstaller Tool direct from ZoneAlarm.
The following link is a direct download of ZoneAlarm Uninstaller (cpes_clean.exe)
You still have some important work to do on this machine.
Let us know how your machine is running at this time.
Post back with your progress after accomplishing the above.
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