Hi all,
I have no internet access in IE or Outlook even though the Task manager says it is operational, and I can make it unoperational by removing the ethernet cable.
i have road runner if it helps.
DDS log is attached.
Please help me with this, I need my internet.
Thanks,
Dave
Dave, please verify your proxy settings are correct.
Control panel -> Internet options -> connections tab -> lan setup button -> uncheck everything and click OK.
If your internet still does not work, please click start -> run and paste the following command: cmd /c "ipconfig /all > postme.txt & ping yahoo.com >> postme.txt & notepad postme.txt" and press ENTER.
A file will open in Notepad. Please copy and paste the contents here.
Those settings look correct, but it appears you are having a DNS issue.
Are you able to access the internet using any other programs on your computer, or in general, you have NO internet access?
Are there any other computers on this network that ARE capable of accessing the internet?
Can you tell me which service pack you have installed on Windows? You can go to control panel -> system and look under the general tab. It should say Windows XP Service Pack x." I'm guessing this is the famous service pack 3 no DNS issue. Did you recently update to service pack 3?
Concerning the malware logs that you posted, but were subsequently removed, have you recently visited a malware removal forum for assistance in removing malware on this system, or have you had a recent problem with malware that you scanned for and removed?
Click start -> run and copy and paste the following command:
I'm glad you resolved your problem Dave.
I removed your malware logs because we are unable to analyze of comment on them here in the tech forums of WhatTheTech.
If you feel you may be suffering from a malware infection you need to read the instructions in the malware removal forum, and post a new thread in that section.
At this time I would suggest you head on over there for a checkup to make sure you really are clean. Please do not post anymore malware removal logs in the tech forum.
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