[Closed] Slow internet to No internet
#1
Posted 04 October 2009 - 06:37 PM
Register to Remove
#2
Posted 08 October 2009 - 11:06 AM
My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. Logs can take a while to research, so please be patient and I'd be grateful if you would note the following:
- I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
- The fixes are specific to your problem and should only be used for the issues on this machine.
- Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
- It's often worth reading through these instructions and printing them for ease of reference.
- If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
- Please reply to this thread. Do not start a new topic.
You may have to download this tool and transfer to your computer is you are unable to attach to the internet.
Download ComboFix from one of these locations:
Link 1
Link 2
* IMPORTANT !!! Save ComboFix.exe to your Desktop
- Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link --> http://forums.whatth...ams_t96260.html
- Double click on ComboFix.exe & follow the prompts.
- As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
- Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
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Microsoft MVP 2010-2014
#3
Posted 10 October 2009 - 09:39 AM
ComboFix 09-10-08.04 - Family 10/10/2009 9:21.1.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.510.215 [GMT -6:00]
Running from: E:\ComboFix.exe
WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
C:\57546148.exe
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\program files\INSTALL.LOG
c:\windows\Downloaded Program Files\poPCaploader.dll
c:\windows\Downloaded Program Files\popcaploader.inf
c:\windows\Downloaded Program Files\RdxIE.dll
c:\windows\Installer\2a6a359.msi
c:\windows\lsito.dat
c:\windows\nwbxi.dat
c:\windows\patch.exe
c:\windows\system32\dbxDgrevCheck.dll
c:\windows\system32\fszqo.dat
c:\windows\system32\winkq32.dll
----- BITS: Possible infected sites -----
hxxp://updates.smithmicro.com
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((((((((((((((((((((((((( Files Created from 2009-09-10 to 2009-10-10 )))))))))))))))))))))))))))))))
.
2009-09-27 16:11 . 2009-09-27 16:11 -------- d-----w- c:\program files\ERUNT
2009-09-19 21:51 . 2009-09-19 21:51 -------- d-----w- c:\documents and settings\Family\Application Data\Malwarebytes
2009-09-19 21:51 . 2009-09-10 20:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-19 21:51 . 2009-09-19 21:51 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-09-19 21:51 . 2009-09-19 21:51 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-09-19 21:51 . 2009-09-10 20:53 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
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(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-10-05 02:01 . 2006-02-27 04:03 -------- d-----w- c:\program files\Blue Coat K9 Web Protection
2009-09-28 21:00 . 2007-04-27 19:49 -------- d-----w- c:\program files\Starcraft
2009-09-27 18:14 . 2007-12-22 04:07 -------- d-----w- c:\program files\Google
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((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-02-18 68856]
"RealPlayer"="c:\program files\Real\RealPlayer\realplay.exe" [2006-11-12 1003520]
"msnmsgr"="c:\program files\MSN Messenger\msnmsgr.exe" [2007-01-19 5674352]
"H/PC Connection Agent"="c:\program files\Microsoft ActiveSync\WCESCOMM.EXE" [2004-02-03 401491]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-11-04 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]
"WinampAgent"="c:\program files\Winamp3\winampa.exe" [2002-07-23 12288]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2004-04-28 180269]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_02\bin\jusched.exe" [2007-07-12 132496]
"Share-to-Web Namespace Daemon"="c:\program files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe" [2002-04-17 69632]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2005-06-21 155648]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-06-21 126976]
"CamMonitor"="c:\program files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe" [2002-10-07 90112]
"Ad-Watch"="c:\program files\Lavasoft\Ad-Aware\AAWTray.exe" [2009-07-01 520024]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2009-09-10 1312080]
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" - c:\windows\system32\narrator.exe [2004-08-04 53760]
c:\documents and settings\Family\Start Menu\Programs\Startup\
MEMonitor.lnk - c:\program files\Verizon Wireless\V CAST Music Manager\MEMonitor.exe [2007-10-18 947544]
PowerReg Scheduler.exe [2008-5-18 256000]
SpywareGuard.lnk - c:\program files\SpywareGuard\sgmain.exe [2003-8-29 360448]
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, zwebauth.dll
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\system32\\wjview.exe"=
"c:\\Program Files\\Microsoft Games\\Age of Empires II\\age2_x1\\age2_x1.icd"=
"c:\\Program Files\\BitPim\\bitpim.exe"=
"c:\\Program Files\\Microsoft Games\\Age of Empires II\\EMPIRES2.ICD"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft ActiveSync\\WCESCOMM.EXE"=
"c:\\Program Files\\Microsoft ActiveSync\\WCESMGR.EXE"=
"c:\\WINDOWS\\system32\\dplaysvr.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [6/16/2009 8:58 PM 64160]
R1 bckd;bckd;c:\windows\system32\drivers\bckd.sys [1/13/2009 5:39 PM 72992]
R2 bckwfs;Blue Coat K9 Web Protection;c:\program files\Blue Coat K9 Web Protection\k9filter.exe [12/12/2005 3:19 PM 1078560]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [3/9/2009 1:06 PM 1029456]
S3 lgatbus;LG USB Composite Device driver (WDM);c:\windows\system32\drivers\lgatbus.sys [2/12/2007 5:02 PM 43024]
S3 lgatmdm;LG CDMA USB Modem Drivers;c:\windows\system32\drivers\lgatmdm.sys [2/12/2007 5:02 PM 77104]
S3 lgatserd;LG CDMA USB Modem Diagnostic Serial Port Drivers (WDM);c:\windows\system32\drivers\lgatserd.sys [2/12/2007 5:03 PM 60816]
.
Contents of the 'Scheduled Tasks' folder
2009-09-30 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-03-09 02:59]
2009-09-27 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 19:34]
2009-10-10 c:\windows\Tasks\Symantec NetDetect.job
- c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2003-09-10 18:23]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = 127.0.0.1;*.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
Trusted Zone: aol.com\free
Trusted Zone: plaxo.com\www
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
.
- - - - ORPHANS REMOVED - - - -
AddRemove-Starcraft - c:\windows\SCunin.exe
**************************************************************************
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-10-10 09:27
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
- - - - - - - > 'winlogon.exe'(676)
c:\windows\System32\NavLogon.dll
c:\windows\system32\igfxsrvc.dll
c:\windows\system32\hccutils.DLL
.
Completion time: 2009-10-10 9:30
ComboFix-quarantined-files.txt 2009-10-10 15:30
Pre-Run: 2,502,975,488 bytes free
Post-Run: 2,465,177,600 bytes free
139
#4
Posted 10 October 2009 - 10:32 AM
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Microsoft MVP 2010-2014
#5
Posted 10 October 2009 - 11:47 AM
#6
Posted 10 October 2009 - 02:47 PM
I was just wondering mostly about DNS settings. I'm not seeing the reason for you not being able to connect to the internet.
Please click start, then select run
In the box - copy/past the following:
cmd /c ipconfig /all>"c:\documents and settings\family\desktop\ipconfig.txt"Then click OK
This will put a text file on your desktop called ipconfig.txt. Double click it and paste the results here.
------------------------------------------------------------
Microsoft MVP 2010-2014
#7
Posted 11 October 2009 - 08:06 PM
#8
Posted 11 October 2009 - 09:34 PM
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Microsoft MVP 2010-2014
#9
Posted 17 October 2009 - 11:50 AM
#10
Posted 18 October 2009 - 11:58 PM
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Microsoft MVP 2010-2014
#11
Posted 20 October 2009 - 07:48 PM
Attached Files
#12
Posted 20 October 2009 - 08:03 PM
Your Java is out of date and you have other old versions still on your computer, those old versions are now a security vulnerability:
Please download JavaRa to your desktop and unzip it to its own folder
- Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
- Accept any prompts.
- Open JavaRa.exe again and select Search For Updates.
- Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer - Version 6 update 16
Download HostsXpert v4.3 and unzip it to your computer, somewhere where you can find it.
- Double click on HostsXpert.exe to launch the program.
- Click on Restore MS Hosts File to restore your Hosts file to its default condition.
- Click on Make ReadOnly to secure it against further infection.
- Exit the program.
Then let me know if you notice any difference.
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Microsoft MVP 2010-2014
#13
Posted 26 October 2009 - 11:12 AM
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Microsoft MVP 2010-2014
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