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Spyware / Malware / Virus Removal

[Resolved] Need confirmation of trojan infection removal

11 min read

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Post #1
Hello! My daughter's computer was seriously infected with trojans including SHeur2.BWKY, Downloader.Agent2.OIF, and Generic15.CDCM. These are now all safely in the AVG vault.

Even after AVG said that the trojans were removed, she could not get on the Internet. I ran HiJackThis and saw that there were R1 redirections. I felt safe to remove those and that solved the connection problem.

The computer is acting fine at the moment. However, I'd like to confirm that the trojans are really removed.

Here is the latest HiJackThis log. Thanks in advance for your help!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:35:40 AM, on 12/6/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\HP\KBD\KBD.EXE
C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Medialink\MWN-USB54G\Installer\WINXP\MWN-USB54G Wireless Client Utility .exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [swtrbdwy] C:\Documents and Settings\Amy\Local Settings\Application Data\wiranc\vqbqsysguard.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Videohost] C:\DOCUME~1\Amy\LOCALS~1\Temp\c.exe
O4 - HKCU\..\Run: [Minisoft] C:\WINDOWS\msa.exe
O4 - HKCU\..\Run: [swtrbdwy] C:\Documents and Settings\Amy\Local Settings\Application Data\wiranc\vqbqsysguard.exe
O4 - HKUS\S-1-5-18\..\Run: [PhoneTray] C:\Program Files\TraySoft\PhoneTray\PhoneTray.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [PhoneTray] C:\Program Files\TraySoft\PhoneTray\PhoneTray.exe (User 'Default user')
O4 - Global Startup: MWN-USB54G Wireless Client Utility .lnk = C:\Program Files\Medialink\MWN-USB54G\Installer\WINXP\MWN-USB54G Wireless Client Utility .exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab
O16 - DPF: {85D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin class) - http://secure2.comned.com/signuptemplates/…login-devel.cab
O16 - DPF: {B3E32D88-8E7F-468F-B0E2-3A300FD4A82C} (Enlite 2.x Simulation Engine Installer) - http://myitlab.pearsoned.com/Pegasus/Modul…ces/ax/stub.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe

–
End of file - 8788 bytes
Post #2
Hi,

Please do the following:

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds.pif to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
—————————————————
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.


NEXT


[external image: Posted Image]
Download GMER Rootkit Scanner from here or here.
  • Extract the contents of the zipped file to desktop.
  • Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
  • If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO.

    [external image: Posted Image]
    Click the image to enlarge it
  • In the right panel, you will see several boxes that have been checked. Uncheck the following …
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and post it in your next reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries
Post #3
Thank you! Here are the logs you requested. The Attach file is attached:

DDS (Ver_09-12-01.01) - NTFSx86
Run by [removed] at 18:34:25.50 on Sun 12/06/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.366 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\HP\KBD\KBD.EXE
C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\Medialink\MWN-USB54G\Installer\WINXP\MWN-USB54G Wireless Client Utility .exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Windows Live Toolbar\msn_sl.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\AVG\AVG9\avgscanx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Documents and Settings\Amy\Desktop\dds.pif

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mWindow Title = Windows Internet Explorer provided by Comcast
uInternet Settings,ProxyOverride =
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_03\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [msnmsgr] "c:\program files\msn messenger\msnmsgr.exe" /background
uRun: [Videohost] c:\docume~1\amy\locals~1\temp\c.exe
uRun: [Minisoft] c:\windows\msa.exe
uRun: [swtrbdwy] c:\documents and settings\amy\local settings\application data\wiranc\vqbqsysguard.exe
mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [PS2] c:\windows\system32\ps2.exe
mRun: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
mRun: []
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [swtrbdwy] c:\documents and settings\amy\local settings\application data\wiranc\vqbqsysguard.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ddoctorv2] "c:\program files\comcast\desktop doctor\bin\sprtcmd.exe" /P ddoctorv2
dRun: [PhoneTray] c:\program files\traysoft\phonetray\PhoneTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mwn-us~1.lnk - c:\program files\medialink\mwn-usb54g\installer\winxp\MWN-USB54G Wireless Client Utility .exe
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxp://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab
DPF: {85D1F3B2-2A21-11D7-97B9-0010DC2A6243} - hxxp://secure2.comned.com/signuptemplates/securelogin-devel.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {B3E32D88-8E7F-468F-B0E2-3A300FD4A82C} - hxxp://myitlab.pearsoned.com/Pegasus/Modules/SIMIntegration/Resources/ax/stub.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-5-13 333192]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2006-12-12 28424]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-5-13 360584]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2009-11-25 906520]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-11-25 285392]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R3 vgadrv;vgadrv;c:\windows\system32\drivers\vgadrv.sys [2006-6-10 8078]
S2 SSHNAS;SSHNAS;c:\windows\system32\svchost.exe -k netsvcs [2004-8-10 14336]
S3 ONSREGED;ONSREGED;c:\windows\system32\drivers\ONSREGED.SYS [2007-1-5 7680]
S3 scrcap;scrcap;c:\windows\system32\drivers\scrcap.sys –> c:\windows\system32\drivers\scrcap.sys [?]
S3 scsiscan;SCSI Scanner Driver;c:\windows\system32\drivers\scsiscan.sys [2007-1-5 11520]

=============== Created Last 30 ================

2009-12-06 14:34:33 0 d—–w- c:\program files\Trend Micro
2009-12-02 12:10:26 268 —ha-w- C:\sqmdata19.sqm
2009-12-02 12:10:26 244 —ha-w- C:\sqmnoopt19.sqm
2009-12-02 00:55:13 0 d—–w- c:\docume~1\amy\applic~1\GetRightToGo
2009-12-01 05:33:17 268 —ha-w- C:\sqmdata18.sqm
2009-12-01 05:33:17 244 —ha-w- C:\sqmnoopt18.sqm
2009-11-29 15:39:38 268 —ha-w- C:\sqmdata17.sqm
2009-11-29 15:39:38 244 —ha-w- C:\sqmnoopt17.sqm
2009-11-29 06:19:37 268 —ha-w- C:\sqmdata16.sqm
2009-11-29 06:19:37 244 —ha-w- C:\sqmnoopt16.sqm
2009-11-28 23:09:46 268 —ha-w- C:\sqmdata15.sqm
2009-11-28 23:09:46 244 —ha-w- C:\sqmnoopt15.sqm
2009-11-27 19:30:05 268 —ha-w- C:\sqmdata14.sqm
2009-11-27 19:30:05 244 —ha-w- C:\sqmnoopt14.sqm
2009-11-27 03:56:40 268 —ha-w- C:\sqmdata13.sqm
2009-11-27 03:56:40 244 —ha-w- C:\sqmnoopt13.sqm
2009-11-26 20:06:34 268 —ha-w- C:\sqmdata12.sqm
2009-11-26 20:06:34 244 —ha-w- C:\sqmnoopt12.sqm
2009-11-25 14:37:37 0 d–h–w- C:\$AVG
2009-11-25 14:37:08 0 d—–w- c:\docume~1\alluse~1\applic~1\AVG Security Toolbar
2009-11-25 14:36:43 0 d—–w- c:\docume~1\alluse~1\applic~1\avg9
2009-11-25 04:51:25 268 —ha-w- C:\sqmdata11.sqm
2009-11-25 04:51:25 244 —ha-w- C:\sqmnoopt11.sqm
2009-11-24 08:49:25 268 —ha-w- C:\sqmdata10.sqm
2009-11-24 08:49:24 244 —ha-w- C:\sqmnoopt10.sqm
2009-11-23 23:44:40 0 d-sh–w- c:\documents and settings\amy\IECompatCache
2009-11-23 23:02:10 0 d-sh–w- c:\documents and settings\amy\PrivacIE
2009-11-23 22:51:21 0 d-sh–w- c:\documents and settings\amy\IETldCache
2009-11-23 17:17:11 0 d—–w- c:\windows\system32\scripting
2009-11-23 17:16:53 0 d—–w- c:\windows\l2schemas
2009-11-23 17:16:51 0 d—–w- c:\windows\system32\en
2009-11-23 17:16:49 0 d—–w- c:\windows\system32\bits
2009-11-23 15:37:27 92160 ——w- c:\windows\system32\dllcache\iecompat.dll
2009-11-23 15:37:10 0 d—–w- c:\windows\ie8updates
2009-11-23 15:36:13 12800 ——w- c:\windows\system32\dllcache\xpshims.dll
2009-11-23 15:36:12 246272 ——w- c:\windows\system32\dllcache\ieproxy.dll
2009-11-23 15:34:10 0 dc-h–w- c:\windows\ie8
2009-11-23 05:19:08 268 —ha-w- C:\sqmdata09.sqm
2009-11-23 05:19:08 244 —ha-w- C:\sqmnoopt09.sqm
2009-11-21 19:55:53 268 —ha-w- C:\sqmdata08.sqm
2009-11-21 19:55:53 244 —ha-w- C:\sqmnoopt08.sqm
2009-11-20 04:51:30 268 —ha-w- C:\sqmdata07.sqm
2009-11-20 04:51:30 244 —ha-w- C:\sqmnoopt07.sqm
2009-11-19 02:38:12 268 —ha-w- C:\sqmdata06.sqm
2009-11-19 02:38:12 244 —ha-w- C:\sqmnoopt06.sqm
2009-11-18 03:37:56 268 —ha-w- C:\sqmdata05.sqm
2009-11-18 03:37:56 244 —ha-w- C:\sqmnoopt05.sqm
2009-11-17 06:02:50 268 —ha-w- C:\sqmdata04.sqm
2009-11-17 06:02:50 244 —ha-w- C:\sqmnoopt04.sqm
2009-11-17 01:35:28 0 d—–w- c:\program files\MSECache
2009-11-17 00:43:13 1089593 ——w- c:\windows\system32\dllcache\ntprint.cat
2009-11-17 00:33:46 0 d—–w- C:\b301830fd001d91e1e77fa93
2009-11-16 05:19:48 0 d—–w- c:\windows\ServicePackFiles
2009-11-16 05:15:27 268 —ha-w- C:\sqmdata03.sqm
2009-11-16 05:15:27 244 —ha-w- C:\sqmnoopt03.sqm
2009-11-16 04:56:06 268 —ha-w- C:\sqmdata02.sqm
2009-11-16 04:56:06 244 —ha-w- C:\sqmnoopt02.sqm
2009-11-16 03:51:57 0 d—–w- c:\docume~1\alluse~1\applic~1\myitlab
2009-11-15 23:39:51 0 d—–w- c:\docume~1\amy\applic~1\HPQ
2009-11-15 21:48:08 69120 ——w- c:\windows\system32\wlanapi.dll
2009-11-15 21:48:04 25471 ——w- c:\windows\system32\drivers\watv10nt.sys
2009-11-15 21:48:04 22271 ——w- c:\windows\system32\drivers\watv06nt.sys
2009-11-15 21:48:04 11935 ——w- c:\windows\system32\drivers\wadv11nt.sys
2009-11-15 21:48:04 11871 ——w- c:\windows\system32\drivers\wadv09nt.sys
2009-11-15 21:48:04 11295 ——w- c:\windows\system32\drivers\wadv08nt.sys
2009-11-15 21:48:03 14208 ——w- c:\windows\system32\drivers\wacompen.sys
2009-11-15 21:48:03 11807 ——w- c:\windows\system32\drivers\wadv07nt.sys
2009-11-15 21:48:02 42240 ——w- c:\windows\system32\drivers\viaagp.sys
2009-11-15 21:48:02 11325 ——w- c:\windows\system32\drivers\vchnt5.dll
2009-11-15 21:46:49 397312 ——w- c:\windows\system32\mmcex.dll
2009-11-15 21:46:49 33792 ——w- c:\windows\system32\mmcperf.exe
2009-11-15 21:46:49 184320 ——w- c:\windows\system32\microsoft.managementconsole.dll
2009-11-15 21:46:49 106496 ——w- c:\windows\system32\mmcfxcommon.dll
2009-11-15 21:46:37 37376 ——w- c:\windows\system32\l2gpstore.dll
2009-11-15 21:46:30 61440 ——w- c:\windows\system32\kmsvc.dll
2009-11-15 21:46:29 6144 ——w- c:\windows\system32\kbdpash.dll
2009-11-15 21:46:29 6144 ——w- c:\windows\system32\kbdnepr.dll
2009-11-15 21:46:29 6144 ——w- c:\windows\system32\kbdiultn.dll
2009-11-15 21:46:28 6144 ——w- c:\windows\system32\kbdbhc.dll
2009-11-15 21:16:48 268288 ——w- c:\windows\system32\dllcache\httpext.dll
2009-11-15 21:13:47 333952 ——w- c:\windows\system32\dllcache\srv.sys
2009-11-15 21:13:41 691712 ——w- c:\windows\system32\dllcache\inetcomm.dll
2009-11-15 21:12:36 455296 ——w- c:\windows\system32\dllcache\mrxsmb.sys
2009-11-15 21:12:06 1315328 ——w- c:\windows\system32\dllcache\msoe.dll
2009-11-15 21:11:59 337408 ——w- c:\windows\system32\dllcache\netapi32.dll
2009-11-15 21:09:45 2560 ——w- c:\windows\system32\xpsp4res.dll
2009-11-15 21:09:44 215552 ——w- c:\windows\system32\dllcache\wordpad.exe
2009-11-15 03:19:26 268 —ha-w- C:\sqmdata01.sqm
2009-11-15 03:19:26 244 —ha-w- C:\sqmnoopt01.sqm
2009-11-15 03:11:31 268 —ha-w- C:\sqmdata00.sqm
2009-11-15 03:11:31 244 —ha-w- C:\sqmnoopt00.sqm
2009-11-15 02:20:05 0 d—–w- c:\docume~1\amy\applic~1\Symantec
2009-11-15 02:20:05 0 d—–w- c:\docume~1\amy\applic~1\Intuit
2009-11-15 00:52:58 311296 —-a-w- c:\windows\system32\AegisI5.exe
2009-11-15 00:52:58 290918 —-a-w- c:\windows\system32\Install7x.dll
2009-11-15 00:52:58 252928 —-a-w- c:\windows\system32\drivers\rt73.sys
2009-11-15 00:52:58 2048 —-a-w- c:\windows\system32\drivers\rt73.bin
2009-11-15 00:52:58 138 —-a-w- c:\windows\filespec7x
2009-11-15 00:52:41 20747 —-a-w- c:\windows\system32\drivers\AegisP.sys
2009-11-15 00:52:38 0 d—–w- c:\program files\Medialink
2009-11-15 00:36:23 0 —ha-w- c:\windows\system32\drivers\Msft_Kernel_NuidFltr_01005.Wdf
2009-11-15 00:36:22 0 —ha-w- c:\windows\system32\drivers\MsftWdf_Kernel_01005_Coinstaller_Critical.Wdf
2009-11-15 00:35:30 21504 —-a-w- c:\windows\system32\drivers\hidserv.dll
2009-11-15 00:25:31 27784 —-a-w- c:\windows\system32\drivers\point32.sys
2009-11-15 00:24:43 0 d—–w- c:\program files\Microsoft IntelliPoint
2009-11-15 00:24:32 14736 —-a-w- c:\windows\system32\drivers\nuidfltr.sys
2009-11-15 00:24:32 1418120 —-a-w- c:\windows\system32\wdfcoinstaller01005.dll
2009-11-15 00:23:50 0 d—–w- c:\program files\Microsoft IntelliType Pro

==================== Find3M ====================

2009-11-25 14:37:20 360584 —-a-w- c:\windows\system32\drivers\avgtdix.sys
2009-11-25 14:37:20 333192 —-a-w- c:\windows\system32\drivers\avgldx86.sys
2009-11-25 14:37:10 12464 —-a-w- c:\windows\system32\avgrsstx.dll
2009-10-22 09:19:04 5939712 ——w- c:\windows\system32\dllcache\mshtml.dll
2009-09-11 14:18:39 136192 —-a-w- c:\windows\system32\msv1_0.dll
2009-09-11 14:18:39 136192 ——w- c:\windows\system32\dllcache\msv1_0.dll
2005-10-09 02:15:34 22 -csh–w- c:\windows\sminst\HPCD.sys
2006-07-31 03:14:55 13 -csh–r- c:\windows\system32\Mediav_6_4.dll

============= FINISH: 18:35:02.70 ===============
GMER 1.0.15.15252 - http://www.gmer.net
Rootkit scan 2009-12-06 19:53:46
Windows 5.1.2600 Service Pack 3
Running: gmer.exe; Driver: C:\DOCUME~1\Amy\LOCALS~1\Temp\axlcrpoc.sys


—- System - GMER 1.0.15 —-

SSDT sptd.sys ZwCreateKey [0xF74060D0]
SSDT sptd.sys ZwEnumerateKey [0xF740BFB2]
SSDT sptd.sys ZwEnumerateValueKey [0xF740C340]
SSDT sptd.sys ZwOpenKey [0xF74060B0]
SSDT sptd.sys ZwQueryKey [0xF740C418]
SSDT sptd.sys ZwQueryValueKey [0xF740C298]
SSDT sptd.sys ZwSetValueKey [0xF740C4AA]

—- Devices - GMER 1.0.15 —-

Device \FileSystem\Ntfs \Ntfs 865611E8

AttachedDevice \FileSystem\Ntfs \Ntfs bb-run.sys (Promise Disk Accelerator/Promise Technology, Inc.)

Device \FileSystem\Fastfat \FatCdrom 85EB46C0

AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

Device \Driver\NetBT \Device\NetBT_Tcpip_{13EDD00C-E4F3-46F3-9D66-90D031EEA8AD} 85C16790
Device \Driver\usbohci \Device\USBPDO-0 86184790
Device \Driver\dmio \Device\DmControl\DmIoDaemon 865641E8
Device \Driver\dmio \Device\DmControl\DmConfig 865641E8
Device \Driver\dmio \Device\DmControl\DmPnP 865641E8
Device \Driver\dmio \Device\DmControl\DmInfo 865641E8
Device \Driver\usbohci \Device\USBPDO-1 86184790
Device \Driver\usbehci \Device\USBPDO-2 861931E8

AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

Device \Driver\USBSTOR \Device\00000070 85A185B0
Device \Driver\Ftdisk \Device\HarddiskVolume1 865D11E8
Device \Driver\USBSTOR \Device\00000071 85A185B0
Device \Driver\Ftdisk \Device\HarddiskVolume2 865D11E8
Device \Driver\Cdrom \Device\CdRom0 861921E8
Device \Driver\atapi \Device\Ide\IdeDeviceP3T0L0-11 [F735AB40] atapi.sys[unknown section] {MOV EDX, [ESP+0x8]; LEA ECX, [ESP+0x4]; PUSH EAX; MOV EAX, ESP; PUSH EAX}
Device \Driver\atapi \Device\Ide\IdePort0 [F735AB40] atapi.sys[unknown section] {MOV EDX, [ESP+0x8]; LEA ECX, [ESP+0x4]; PUSH EAX; MOV EAX, ESP; PUSH EAX}
Device \Driver\atapi \Device\Ide\IdeDeviceP0T0L0-3 [F735AB40] atapi.sys[unknown section] {MOV EDX, [ESP+0x8]; LEA ECX, [ESP+0x4]; PUSH EAX; MOV EAX, ESP; PUSH EAX}
Device \Driver\atapi \Device\Ide\IdePort1 [F735AB40] atapi.sys[unknown section] {MOV EDX, [ESP+0x8]; LEA ECX, [ESP+0x4]; PUSH EAX; MOV EAX, ESP; PUSH EAX}
Device \Driver\atapi \Device\Ide\IdePort2 [F735AB40] atapi.sys[unknown section] {MOV EDX, [ESP+0x8]; LEA ECX, [ESP+0x4]; PUSH EAX; MOV EAX, ESP; PUSH EAX}
Device \Driver\atapi \Device\Ide\IdePort3 [F735AB40] atapi.sys[unknown section] {MOV EDX, [ESP+0x8]; LEA ECX, [ESP+0x4]; PUSH EAX; MOV EAX, ESP; PUSH EAX}
Device \Driver\atapi \Device\Ide\IdeDeviceP3T1L0-19 [F735AB40] atapi.sys[unknown section] {MOV EDX, [ESP+0x8]; LEA ECX, [ESP+0x4]; PUSH EAX; MOV EAX, ESP; PUSH EAX}
Device \Driver\Cdrom \Device\CdRom1 861921E8
Device \FileSystem\Fastfat \Fat 85EB46C0

AttachedDevice \FileSystem\Fastfat \Fat bb-run.sys (Promise Disk Accelerator/Promise Technology, Inc.)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

Device \FileSystem\Cdfs \Cdfs 85EB8790

—- Registry - GMER 1.0.15 —-

Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04@h0 0
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04@ujdew 0xA9 0x94 0x4F 0xA8 …
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg@s1 771343423
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg@s2 285507792
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg@h0 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04@h0 0
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04@ujdew 0xA9 0x94 0x4F 0xA8 …
Reg HKLM\SYSTEM\ControlSet004\Services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet004\Services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04@h0 0
Reg HKLM\SYSTEM\ControlSet004\Services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04@ujdew 0xA9 0x94 0x4F 0xA8 …
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\AutoConvertTo@ {94B3BCA3-BDC2-101B-A183-06357C795B37}
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\MiscStatus@ 512
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\Ole1Class@ MSDraw
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\ProgID@ MSDraw

—- Files - GMER 1.0.15 —-

File C:\WINDOWS\Temp\ab8ed4e1-08de-40a9-9e8e-c7b608df607f.tmp 0 bytes

—- EOF - GMER 1.0.15 —-

Attachments:

Post #4
Hi,

Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
Post #6 last edited
Hi,

Please do the following:

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
  • They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

http://forums.whatthetech.com/Need_confirmation_trojan_infection_removal_t108695.html&view=findpost&p=616019#entry616019

Collect::
c:\windows\msa.exe
c:\documents and settings\Amy\Local Settings\Application Data\wiranc\vqbqsysguard.exe

RenV::
c:\program files\Medialink\MWN-USB54G\Installer\Win2k\MWN-USB54G Wireless Client Utility .exe
c:\program files\Medialink\MWN-USB54G\Installer\WIN9X\MWN-USB54G Wireless Client Utility .exe
c:\program files\Medialink\MWN-USB54G\Installer\WINME\MWN-USB54G Wireless Client Utility .exe
c:\program files\Medialink\MWN-USB54G\Installer\WINX64\MWN-USB54G Wireless Client Utility .exe
c:\program files\Medialink\MWN-USB54G\Installer\WINXP\MWN-USB54G Wireless Client Utility .exe

Registry::
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Minisoft"=-
"swtrbdwy"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swtrbdwy"=-

Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"

Here's how to do that:

1.Click File;
2.Click Save As… Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save …

[external image: Posted Image]
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you.
  • Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.


**Note**
When CF finishes running, the ComboFix log will open along with a message box–do not be alarmed. With the above script, ComboFix will capture files to submit for analysis.
  • Ensure you are connected to the internet and click OK on the message box.


NEXT

Please download Malwarebytes' Anti-Malware
  • Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <– very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Run an on-line scan with Kaspersky

Using Internet Explorer or Firefox, visit Kaspersky On-line Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.
2. To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
3. Click Run at the Security prompt.
The program will then begin downloading and installing and will also update the database.
Please be patient as this can take several minutes.
  • Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View scan report at the bottom.

    [external image: Posted Image]
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply


In your next reply please include
  • ComboFix
  • MBAM Log
  • Kaspersky report
Post #7
I ran all the scans as instructed, although the ComboFix scan didn't work exactly as described. I created the CFScript and used it to run CombFix, but no message box ever popped up to submit results. I repeated this twice with the same outcome both times.

One thing I wanted to note is that ComboFix kept telling me there was an update available. The first time, I accepted the update and it seemed to download it and re-start, but then it just said there was an update again. I finally stopped telling it to update so it would run.

Aside from these issues, all went well. Here are the logs that the scans produced:

ComboFix 09-12-08.03 - Amy 12/09/2009 20:41:26.3.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.495 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Amy\Desktop\CFScript.txt
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.

((((((((((((((((((((((((( Files Created from 2009-11-10 to 2009-12-10 )))))))))))))))))))))))))))))))
.

2009-12-10 01:00 . 2009-12-10 01:00 ——– d—–w- c:\documents and settings\All Users\Application Data\Comcast
2009-12-06 14:34 . 2009-12-06 14:34 ——– d—–w- c:\program files\Trend Micro
2009-12-06 01:17 . 2009-12-06 01:17 ——– d—–w- c:\documents and settings\Amy\Local Settings\Application Data\Downloaded Installations
2009-12-05 23:09 . 2009-12-05 23:09 ——– d—–w- c:\documents and settings\Amy\Application Data\Lavasoft
2009-12-05 23:03 . 2009-12-05 23:03 ——– d—–w- c:\documents and settings\Amy\Local Settings\Application Data\SupportSoft
2009-12-03 03:55 . 2009-12-05 16:59 ——– d—–w- c:\documents and settings\Amy\Local Settings\Application Data\wiranc
2009-12-02 03:21 . 2009-12-02 03:21 ——– d—–w- c:\program files\Microsoft.NET
2009-12-02 03:16 . 2009-12-02 03:16 ——– d—–w- c:\documents and settings\Amy\Local Settings\Application Data\Microsoft Help
2009-12-02 03:15 . 2009-12-09 00:58 ——– d—–w- c:\documents and settings\All Users\Application Data\Microsoft Help
2009-12-02 03:15 . 2009-12-02 03:15 ——– d—–r- C:\MSOCache
2009-12-02 00:55 . 2009-12-02 01:36 ——– d—–w- c:\documents and settings\Amy\Application Data\GetRightToGo
2009-12-01 02:55 . 2009-12-01 02:56 ——– d—–w- c:\documents and settings\Amy\Local Settings\Application Data\Adobe
2009-11-29 00:38 . 2008-09-10 21:44 1261568 —-a-w- c:\documents and settings\All Users\Application Data\myitlab\ExcelDB015.dll
2009-11-29 00:38 . 2008-08-27 18:14 692224 —-a-w- c:\documents and settings\All Users\Application Data\myitlab\EDB008.dll
2009-11-29 00:38 . 2008-09-10 15:38 110592 —-a-w- c:\documents and settings\All Users\Application Data\myitlab\ExcelDB011.dll
2009-11-29 00:38 . 2008-02-14 16:44 421888 —-a-w- c:\documents and settings\All Users\Application Data\myitlab\EDB019.dll
2009-11-29 00:38 . 2007-07-19 21:42 200704 —-a-w- c:\documents and settings\All Users\Application Data\myitlab\ExcelDB025.dll
2009-11-29 00:38 . 2007-01-03 15:55 1187840 —-a-w- c:\documents and settings\All Users\Application Data\myitlab\EDB015.dll
2009-11-29 00:04 . 2008-08-08 22:56 299008 —-a-w- c:\documents and settings\All Users\Application Data\myitlab\ExcelDB050.dll
2009-11-29 00:04 . 2008-04-21 22:48 106496 —-a-w- c:\documents and settings\All Users\Application Data\myitlab\ExcelDB018.dll
2009-11-29 00:04 . 2008-04-02 20:25 1761280 —-a-w- c:\documents and settings\All Users\Application Data\myitlab\ExcelDB062.dll
2009-11-29 00:04 . 2008-03-14 17:42 479232 —-a-w- c:\documents and settings\All Users\Application Data\myitlab\ExcelDB003.dll
2009-11-28 23:20 . 2009-04-21 21:33 39301120 —-a-w- c:\documents and settings\All Users\Application Data\myitlab\excel.dll
2009-11-28 23:20 . 2008-09-08 23:14 700416 —-a-w- c:\documents and settings\All Users\Application Data\myitlab\ExcelDB005.dll
2009-11-26 14:44 . 2009-11-25 14:36 497944 —-a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgchjwx.dll
2009-11-26 14:44 . 2009-11-25 14:36 3963648 —-a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgcorex.dll
2009-11-26 14:41 . 2009-11-25 14:36 877848 —-a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgupd.exe
2009-11-26 14:41 . 2009-11-25 14:36 1657112 —-a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgupd.dll
2009-11-25 14:59 . 2009-11-25 14:59 ——– d-sh–w- c:\documents and settings\George\IECompatCache
2009-11-25 14:57 . 2009-10-16 17:12 1119488 —-a-w- c:\documents and settings\All Users\Application Data\AVG Security Toolbar\IEToolbar.dll
2009-11-25 14:37 . 2009-11-25 14:47 ——– d—–w- C:\$AVG
2009-11-25 14:37 . 2009-11-25 14:57 ——– d—–w- c:\documents and settings\All Users\Application Data\AVG Security Toolbar
2009-11-25 14:36 . 2009-12-05 19:35 ——– d—–w- c:\documents and settings\All Users\Application Data\avg9
2009-11-24 01:12 . 2009-11-24 01:12 ——– d—–w- c:\documents and settings\Amy\Local Settings\Application Data\Identities
2009-11-23 23:44 . 2009-11-23 23:44 ——– d-sh–w- c:\documents and settings\Amy\IECompatCache
2009-11-23 23:02 . 2009-11-23 23:02 ——– d-sh–w- c:\documents and settings\Amy\PrivacIE
2009-11-23 22:51 . 2009-11-23 22:51 ——– d-sh–w- c:\documents and settings\Amy\IETldCache
2009-11-23 17:17 . 2009-11-23 17:17 ——– d—–w- c:\windows\system32\scripting
2009-11-23 17:16 . 2009-11-23 17:16 ——– d—–w- c:\windows\l2schemas
2009-11-23 17:16 . 2009-11-23 17:16 ——– d—–w- c:\windows\system32\en
2009-11-23 17:16 . 2009-11-23 17:16 ——– d—–w- c:\windows\system32\bits
2009-11-23 17:04 . 2009-11-23 17:04 ——– d-sh–w- c:\documents and settings\George\PrivacIE
2009-11-23 16:42 . 2009-11-23 16:42 ——– d-sh–w- c:\documents and settings\NetworkService\IETldCache
2009-11-23 16:42 . 2009-11-23 16:42 ——– d-sh–w- c:\documents and settings\George\IETldCache
2009-11-23 15:37 . 2009-10-02 04:44 92160 ——w- c:\windows\system32\dllcache\iecompat.dll
2009-11-23 15:37 . 2009-11-23 15:37 ——– d—–w- c:\windows\ie8updates
2009-11-23 15:36 . 2009-10-29 07:45 12800 ——w- c:\windows\system32\dllcache\xpshims.dll
2009-11-23 15:36 . 2009-10-29 07:45 246272 ——w- c:\windows\system32\dllcache\ieproxy.dll
2009-11-23 15:34 . 2009-11-23 15:35 ——– dc-h–w- c:\windows\ie8
2009-11-17 01:35 . 2009-11-17 01:35 ——– d—–w- c:\program files\MSECache
2009-11-17 00:33 . 2009-11-17 00:34 ——– d—–w- C:\b301830fd001d91e1e77fa93
2009-11-16 05:19 . 2009-11-23 17:07 ——– d—–w- c:\windows\ServicePackFiles
2009-11-16 03:52 . 2009-12-03 04:29 255576 —-a-w- c:\documents and settings\Amy\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-11-16 03:51 . 2008-09-09 19:02 729088 —-a-w- c:\documents and settings\All Users\Application Data\myitlab\WordDB240.dll
2009-11-16 03:51 . 2008-09-05 22:34 782336 —-a-w- c:\documents and settings\All Users\Application Data\myitlab\TAIT30.dll
2009-11-16 03:51 . 2008-07-15 22:32 307200 —-a-w- c:\documents and settings\All Users\Application Data\myitlab\WordDB004.dll
2009-11-16 03:51 . 2007-03-31 00:15 131072 —-a-w- c:\documents and settings\All Users\Application Data\myitlab\WordDB033.dll
2009-11-16 03:51 . 2009-11-29 00:38 ——– d—–w- c:\documents and settings\All Users\Application Data\myitlab
2009-11-15 23:39 . 2009-11-15 23:39 ——– d—–w- c:\documents and settings\Amy\Application Data\HPQ
2009-11-15 21:48 . 2008-04-14 00:12 69120 ——w- c:\windows\system32\wlanapi.dll
2009-11-15 21:48 . 2004-08-04 03:29 25471 ——w- c:\windows\system32\drivers\watv10nt.sys
2009-11-15 21:48 . 2004-08-04 03:29 22271 ——w- c:\windows\system32\drivers\watv06nt.sys
2009-11-15 21:48 . 2004-08-04 03:29 11935 ——w- c:\windows\system32\drivers\wadv11nt.sys
2009-11-15 21:48 . 2004-08-04 03:29 11871 ——w- c:\windows\system32\drivers\wadv09nt.sys
2009-11-15 21:48 . 2004-08-04 03:29 11295 ——w- c:\windows\system32\drivers\wadv08nt.sys
2009-11-15 21:48 . 2008-04-13 18:43 14208 ——w- c:\windows\system32\drivers\wacompen.sys
2009-11-15 21:48 . 2004-08-04 03:29 11807 ——w- c:\windows\system32\drivers\wadv07nt.sys
2009-11-15 21:48 . 2008-04-14 00:12 11325 ——w- c:\windows\system32\drivers\vchnt5.dll
2009-11-15 21:48 . 2008-04-13 18:36 42240 ——w- c:\windows\system32\drivers\viaagp.sys
2009-11-15 21:46 . 2008-04-14 00:12 33792 ——w- c:\windows\system32\mmcperf.exe
2009-11-15 21:46 . 2008-04-14 00:11 397312 ——w- c:\windows\system32\mmcex.dll
2009-11-15 21:46 . 2008-04-14 00:11 184320 ——w- c:\windows\system32\microsoft.managementconsole.dll
2009-11-15 21:46 . 2008-04-14 00:11 106496 ——w- c:\windows\system32\mmcfxcommon.dll
2009-11-15 21:46 . 2008-04-14 00:11 37376 ——w- c:\windows\system32\l2gpstore.dll
2009-11-15 21:46 . 2008-04-14 00:11 61440 ——w- c:\windows\system32\kmsvc.dll
2009-11-15 21:46 . 2008-04-14 00:09 6144 ——w- c:\windows\system32\kbdpash.dll
2009-11-15 21:46 . 2008-04-14 00:09 6144 ——w- c:\windows\system32\kbdnepr.dll
2009-11-15 21:46 . 2008-04-14 00:09 6144 ——w- c:\windows\system32\kbdiultn.dll
2009-11-15 21:46 . 2008-04-14 00:09 6144 ——w- c:\windows\system32\kbdbhc.dll
2009-11-15 21:16 . 2009-05-21 18:46 268288 ——w- c:\windows\system32\dllcache\httpext.dll
2009-11-15 21:14 . 2009-03-06 14:22 284160 ——w- c:\windows\system32\dllcache\pdh.dll
2009-11-15 21:14 . 2009-02-09 12:10 401408 ——w- c:\windows\system32\dllcache\rpcss.dll
2009-11-15 21:14 . 2009-02-06 11:11 110592 ——w- c:\windows\system32\dllcache\services.exe
2009-11-15 21:14 . 2009-02-09 12:10 473600 ——w- c:\windows\system32\dllcache\fastprox.dll
2009-11-15 21:14 . 2009-02-09 12:10 453120 ——w- c:\windows\system32\dllcache\wmiprvsd.dll
2009-11-15 21:14 . 2009-02-06 10:10 227840 ——w- c:\windows\system32\dllcache\wmiprvse.exe
2009-11-15 21:14 . 2009-06-25 08:25 730112 ——w- c:\windows\system32\dllcache\lsasrv.dll
2009-11-15 21:14 . 2009-02-09 12:10 714752 ——w- c:\windows\system32\dllcache\ntdll.dll
2009-11-15 21:14 . 2009-02-09 12:10 617472 ——w- c:\windows\system32\dllcache\advapi32.dll
2009-11-15 21:14 . 2009-08-04 15:13 2145280 ——w- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-11-15 21:14 . 2009-08-05 01:44 2189184 ——w- c:\windows\system32\dllcache\ntoskrnl.exe
2009-11-15 21:14 . 2009-08-04 14:20 2023936 ——w- c:\windows\system32\dllcache\ntkrpamp.exe
2009-11-15 21:13 . 2008-12-11 10:57 333952 ——w- c:\windows\system32\dllcache\srv.sys
2009-11-15 21:13 . 2008-04-11 19:04 691712 ——w- c:\windows\system32\dllcache\inetcomm.dll
2009-11-15 21:12 . 2008-10-24 11:21 455296 ——w- c:\windows\system32\dllcache\mrxsmb.sys
2009-11-15 21:12 . 2009-07-10 13:27 1315328 ——w- c:\windows\system32\dllcache\msoe.dll
2009-11-15 21:11 . 2008-10-15 16:34 337408 ——w- c:\windows\system32\dllcache\netapi32.dll
2009-11-15 21:09 . 2008-05-03 11:55 2560 ——w- c:\windows\system32\xpsp4res.dll
2009-11-15 21:09 . 2008-04-21 12:08 215552 ——w- c:\windows\system32\dllcache\wordpad.exe
2009-11-15 00:52 . 2007-08-02 20:00 311296 —-a-w- c:\windows\system32\AegisI5.exe
2009-11-15 00:52 . 2007-08-02 20:00 290918 —-a-w- c:\windows\system32\Install7x.dll
2009-11-15 00:52 . 2007-08-02 20:00 252928 —-a-w- c:\windows\system32\drivers\rt73.sys
2009-11-15 00:52 . 2007-08-02 20:00 2048 —-a-w- c:\windows\system32\drivers\rt73.bin
2009-11-15 00:52 . 2009-11-15 00:52 20747 —-a-w- c:\windows\system32\drivers\AegisP.sys
2009-11-15 00:52 . 2009-11-15 00:52 ——– d—–w- c:\program files\Medialink
2009-11-15 00:35 . 2004-08-04 05:56 21504 —-a-w- c:\windows\system32\drivers\hidserv.dll
2009-11-15 00:25 . 2008-12-20 00:08 27784 —-a-w- c:\windows\system32\drivers\point32.sys
2009-11-15 00:24 . 2009-11-15 00:25 ——– d—–w- c:\program files\Microsoft IntelliPoint
2009-11-15 00:24 . 2009-05-09 06:14 1418120 —-a-w- c:\windows\system32\wdfcoinstaller01005.dll
2009-11-15 00:24 . 2009-05-09 06:14 14736 —-a-w- c:\windows\system32\drivers\nuidfltr.sys
2009-11-15 00:23 . 2009-11-15 00:24 ——– d—–w- c:\program files\Microsoft IntelliType Pro

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-12-09 01:42 . 2005-11-08 05:43 ——– d—–w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-12-06 14:05 . 2006-06-02 03:29 ——– d—–w- c:\program files\Hijack This
2009-12-03 04:16 . 2005-08-09 12:57 ——– d—–w- c:\program files\Microsoft Works
2009-11-25 14:44 . 2005-10-09 21:47 253304 -c–a-w- c:\documents and settings\George\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-11-25 14:37 . 2008-05-13 17:57 360584 —-a-w- c:\windows\system32\drivers\avgtdix.sys
2009-11-25 14:37 . 2008-05-13 17:57 333192 —-a-w- c:\windows\system32\drivers\avgldx86.sys
2009-11-25 14:37 . 2006-12-13 00:35 28424 —-a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-11-25 14:37 . 2008-05-13 17:57 12464 —-a-w- c:\windows\system32\avgrsstx.dll
2009-11-25 14:36 . 2008-05-13 17:56 ——– d—–w- c:\program files\AVG
2009-11-23 22:53 . 2008-07-11 03:18 ——– d—–w- c:\program files\MSN Messenger
2009-11-23 17:26 . 2009-11-23 17:26 45056 —-a-w- c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\uninstallUI\eHelpSetup.exe
2009-11-23 17:26 . 2009-11-23 17:26 61440 —-a-w- c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\modemutil.dll
2009-11-23 17:26 . 2009-11-23 17:26 44032 —-a-w- c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\Scripts\devcon.exe
2009-11-23 17:26 . 2009-11-23 17:26 40960 —-a-w- c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\ScDmi.dll
2009-11-23 17:26 . 2009-11-23 17:26 32768 —-a-w- c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\uploadHSC.dll
2009-11-23 17:26 . 2009-11-23 17:26 32768 —-a-w- c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\Scom.dll
2009-11-23 17:26 . 2009-11-23 17:26 287310 —-a-w- c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\HPBasicDetection.dll
2009-11-23 17:26 . 2009-11-23 17:26 163840 —-a-w- c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\modemcheck.dll
2009-11-17 00:24 . 2007-10-18 00:53 ——– d—–w- c:\program files\Microsoft Silverlight
2009-11-15 02:30 . 2005-08-09 12:28 ——– d–h–w- c:\program files\InstallShield Installation Information
2009-11-15 00:36 . 2009-11-15 00:36 0 —ha-w- c:\windows\system32\drivers\Msft_Kernel_NuidFltr_01005.Wdf
2009-11-15 00:36 . 2009-11-15 00:36 0 —ha-w- c:\windows\system32\drivers\MsftWdf_Kernel_01005_Coinstaller_Critical.Wdf
2009-10-29 07:45 . 2004-08-10 19:00 916480 ——w- c:\windows\system32\wininet.dll
2009-10-21 05:38 . 2004-08-10 19:00 75776 —-a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38 . 2004-08-10 19:00 25088 —-a-w- c:\windows\system32\httpapi.dll
2009-10-20 16:20 . 2004-08-10 19:00 265728 —-a-w- c:\windows\system32\drivers\http.sys
2009-10-13 10:30 . 2004-08-10 19:00 270336 —-a-w- c:\windows\system32\oakley.dll
2009-10-12 13:38 . 2004-08-10 19:00 149504 —-a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38 . 2004-08-10 19:00 79872 —-a-w- c:\windows\system32\raschap.dll
2009-09-11 14:18 . 2004-08-10 19:00 136192 —-a-w- c:\windows\system32\msv1_0.dll
2005-10-09 02:15 . 2005-10-09 02:15 22 -csh–w- c:\windows\SMINST\HPCD.sys
2006-07-31 03:14 . 2006-07-31 03:14 13 -csh–r- c:\windows\system32\Mediav_6_4.dll
.

((((((((((((((((((((((((((((( SnapShot_2009-12-09_01.41.14 )))))))))))))))))))))))))))))))))))))))))
.
+ 2007-11-08 02:05 . 2009-12-10 01:39 219789 c:\windows\system32\inetsrv\MetaBase.bin
- 2007-11-08 02:05 . 2009-12-09 01:32 219789 c:\windows\system32\inetsrv\MetaBase.bin
+ 2007-04-19 19:21 . 2007-04-19 19:21 202280 c:\windows\Installer\$PatchCache$\Managed\3B94178DD1A78454C9FB30B297E19580\2.5.2\sprtsvc.exe
+ 2007-04-20 14:11 . 2007-04-20 14:11 992808 c:\windows\Installer\$PatchCache$\Managed\3B94178DD1A78454C9FB30B297E19580\2.5.2\bcont.exe
+ 2008-04-25 16:45 . 2008-04-25 16:45 3267584 c:\windows\Installer\535987.msp
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{A3BC75A2-1F87-4686-AA43-5347D756017C}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2009-10-16 1119488]

[HKEY_CLASSES_ROOT\clsid\{a3bc75a2-1f87-4686-aa43-5347d756017c}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2009-10-16 1119488]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2009-10-16 1119488]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="c:\program files\MSN Messenger\msnmsgr.exe" [2007-01-19 5674352]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HPBootOp"="c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2005-02-26 245760]
"KBD"="c:\hp\KBD\KBD.EXE" [2005-02-02 61440]
"PS2"="c:\windows\system32\ps2.exe" [2004-10-25 90112]
"LSBWatcher"="c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe" [2005-05-11 253952]
"itype"="c:\program files\Microsoft IntelliType Pro\itype.exe" [2009-01-07 1496968]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2009-01-07 1468296]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-06-29 286720]
"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2009-11-25 2020120]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-28 221184]
"ddoctorv2"="c:\program files\Comcast\Desktop Doctor\bin\sprtcmd.exe" [2008-04-24 202560]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"PhoneTray"="c:\program files\TraySoft\PhoneTray\PhoneTray.exe" [2004-09-15 282112]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-11-25 14:37 12464 —-a-w- c:\windows\system32\avgrsstx.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^APC UPS Status.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\APC UPS Status.lnk
backup=c:\windows\pss\APC UPS Status.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Updates from HP.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Updates from HP.lnk
backup=c:\windows\pss\Updates from HP.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^George^Start Menu^Programs^Startup^Memeo AutoBackup Launcher.lnk]
path=c:\documents and settings\George\Start Menu\Programs\Startup\Memeo AutoBackup Launcher.lnk
backup=c:\windows\pss\Memeo AutoBackup Launcher.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIPTA]
2005-06-08 02:05 344064 —-a-w- c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ddoctorv2]
2008-04-24 18:25 202560 —-a-w- c:\program files\Comcast\Desktop Doctor\bin\sprtcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dvd43]
2006-05-22 18:26 694272 -c–a-w- c:\program files\dvd43\DVD43_Tray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray]
2005-08-05 17:56 64512 -c–a-w- c:\windows\ehome\ehtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2005-05-12 13:12 49152 -c—-w- c:\program files\HP\HP Software Update\hpwuSchd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPHUPD08]
2005-06-02 06:35 49152 -c—-w- c:\program files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IE New Window Maximizer]
2005-02-09 03:06 356352 -c–a-w- c:\program files\IE New Window Maximizer\iemaximizer.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
2004-07-28 06:50 221184 -c—-w- c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
2004-07-28 06:50 81920 -c—-w- c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LVCOMS]
2002-12-10 21:54 127022 -c—-w- c:\program files\Common Files\Logitech\QCDriver3\LVComS.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NBCUniversal Media Manager Tray]
2007-03-13 03:15 387152 -c–a-w- c:\program files\Entriq\MediaSphere\Bin\EntriqMediaTray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PhoneTray]
2004-09-15 22:44 282112 -c—-w- c:\program files\TraySoft\PhoneTray\PhoneTray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2007-06-29 10:24 286720 -c–a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
2008-01-28 16:43 2097488 –sha-r- c:\program files\Spybot - Search & Destroy\TeaTimer.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
2007-08-30 21:43 4670704 -c–a-w- c:\program files\Yahoo!\Messenger\YahooMessenger.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"NCUpdateSvc"=2 (0x2)
"TapiSrv"=3 (0x3)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"c:\\WINDOWS\\system32\\dpvsetup.exe"=
"c:\\StubInstaller.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\WINDOWS\\system32\\fxsclnt.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Kontiki\\KService.exe"=
"c:\\Program Files\\YahELite\\YahVox.exe"=
"c:\\Program Files\\eMule\\emule.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgemc.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgnsx.exe"=

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [5/13/2008 12:57 PM 333192]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [5/13/2008 12:57 PM 360584]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\AVG\AVG9\avgemc.exe [11/25/2009 9:36 AM 906520]
R2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [11/25/2009 9:36 AM 285392]
R3 vgadrv;vgadrv;c:\windows\system32\drivers\vgadrv.sys [6/10/2006 4:41 AM 8078]
S0 sptd;sptd;c:\windows\system32\drivers\sptd.sys [12/9/2007 2:19 AM 685816]
S3 ONSREGED;ONSREGED;c:\windows\system32\drivers\ONSREGED.SYS [1/5/2007 4:35 PM 7680]
S3 scrcap;scrcap;c:\windows\system32\DRIVERS\scrcap.sys –> c:\windows\system32\DRIVERS\scrcap.sys [?]
S3 scsiscan;SCSI Scanner Driver;c:\windows\system32\drivers\scsiscan.sys [1/5/2007 4:39 PM 11520]
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mWindow Title = Windows Internet Explorer provided by Comcast
uInternet Settings,ProxyOverride =
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
IE: &Google Search - c:\program files\Google\GoogleToolbar1.dll/cmsearch.html
IE: &Windows Live Search - c:\program files\Windows Live Toolbar\msntb.dll/search.htm
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: Backward Links - c:\program files\Google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\Google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office12\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\Google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate into English - c:\program files\Google\GoogleToolbar1.dll/cmtrans.html
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-12-09 20:45
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(872)
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2009-12-09 20:47:28
ComboFix-quarantined-files.txt 2009-12-10 01:47
ComboFix2.txt 2009-12-09 01:42
ComboFix3.txt 2009-12-08 00:54

Pre-Run: 36,331,556,864 bytes free
Post-Run: 36,290,945,024 bytes free

Current=3 Default=3 Failed=1 LastKnownGood=4 Sets=,1,2,3,4
- - End Of File - - 2F668A10042E65B71B9BAAA526F86B49


Malwarebytes' Anti-Malware 1.42
Database version: 3334
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/9/2009 9:04:38 PM
mbam-log-2009-12-09 (21-04-38).txt

Scan type: Quick Scan
Objects scanned: 145351
Time elapsed: 8 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

——————————————————————————–
KASPERSKY ONLINE SCANNER 7.0: scan report
Thursday, December 10, 2009
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Thursday, December 10, 2009 00:56:49
Records in database: 3349866
——————————————————————————–

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\

Scan statistics:
Objects scanned: 94598
Threats found: 0
Infected objects found: 0
Suspicious objects found: 0
Scan duration: 02:59:27

No threats found. Scanned area is clean.

Selected area has been scanned.
Post #8 last edited
Please do the following.

Visit ADOBEand download the latest version of Acrobat Reader (version 9.2)
Having the latest updates ensures there are no security vulnerabilities in your system.


NEXT


Please download JavaRa to your desktop and unzip it to its own folder.
  • Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions
  • Accept any prompts.
  • Open JavaRa.exe again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button.
  • Scroll down to the Java SE Runtime Environment (JRE) option.
  • Download and install the latest Java Runtime Environment (JRE) version for your computer.(version 6, update 17)


NEXT:

Please post a fresh DDS Log and advise how your computer is running now and if there are any outstanding issues.
Post #9
I updated Adobe Reader and Java as advised. There are still no issues with how the machine is running and no obvious signs of the Trojans. Are you able to confirm yet if they are truly gone? My daughter is afraid to use the machine but she really needs it for school.

Here is the latest DDS log. The Attach log is attached:

DDS (Ver_09-12-01.01) - NTFSx86
Run by [removed] at 21:00:09.60 on Thu 12/10/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.385 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\HP\KBD\KBD.EXE
C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
c:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Amy\My Documents\My Downloads\dds.pif

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mWindow Title = Windows Internet Explorer provided by Comcast
uInternet Settings,ProxyOverride =
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
uRun: [msnmsgr] "c:\program files\msn messenger\msnmsgr.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [PS2] c:\windows\system32\ps2.exe
mRun: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ddoctorv2] "c:\program files\comcast\desktop doctor\bin\sprtcmd.exe" /P ddoctorv2
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRun: [PhoneTray] c:\program files\traysoft\phonetray\PhoneTray.exe
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxp://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab
DPF: {85D1F3B2-2A21-11D7-97B9-0010DC2A6243} - hxxp://secure2.comned.com/signuptemplates/securelogin-devel.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {B3E32D88-8E7F-468F-B0E2-3A300FD4A82C} - hxxp://myitlab.pearsoned.com/Pegasus/Modules/SIMIntegration/Resources/ax/stub.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-5-13 333192]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2006-12-12 28424]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-5-13 360584]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2009-11-25 906520]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-11-25 285392]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R3 vgadrv;vgadrv;c:\windows\system32\drivers\vgadrv.sys [2006-6-10 8078]
S3 ONSREGED;ONSREGED;c:\windows\system32\drivers\ONSREGED.SYS [2007-1-5 7680]
S3 scrcap;scrcap;c:\windows\system32\drivers\scrcap.sys –> c:\windows\system32\drivers\scrcap.sys [?]
S3 scsiscan;SCSI Scanner Driver;c:\windows\system32\drivers\scsiscan.sys [2007-1-5 11520]

=============== Created Last 30 ================

2009-12-11 01:57:29 411368 —-a-w- c:\windows\system32\deploytk.dll
2009-12-10 01:54:19 0 d—–w- c:\docume~1\amy\applic~1\Malwarebytes
2009-12-10 01:54:14 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-10 01:54:13 0 d—–w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-12-10 01:54:12 19160 —-a-w- c:\windows\system32\drivers\mbam.sys
2009-12-10 01:54:12 0 d—–w- c:\program files\Malwarebytes' Anti-Malware
2009-12-10 01:36:54 0 d—–w- C:\ComboFix
2009-12-10 01:00:38 0 d—–w- c:\docume~1\alluse~1\applic~1\Comcast
2009-12-08 00:36:34 98816 —-a-w- c:\windows\sed.exe
2009-12-08 00:36:34 77312 —-a-w- c:\windows\MBR.exe
2009-12-08 00:36:34 260096 —-a-w- c:\windows\PEV.exe
2009-12-08 00:36:34 161792 —-a-w- c:\windows\SWREG.exe
2009-12-06 14:34:33 0 d—–w- c:\program files\Trend Micro
2009-12-02 12:10:26 268 —ha-w- C:\sqmdata19.sqm
2009-12-02 12:10:26 244 —ha-w- C:\sqmnoopt19.sqm
2009-12-02 00:55:13 0 d—–w- c:\docume~1\amy\applic~1\GetRightToGo
2009-12-01 05:33:17 268 —ha-w- C:\sqmdata18.sqm
2009-12-01 05:33:17 244 —ha-w- C:\sqmnoopt18.sqm
2009-11-29 15:39:38 268 —ha-w- C:\sqmdata17.sqm
2009-11-29 15:39:38 244 —ha-w- C:\sqmnoopt17.sqm
2009-11-29 06:19:37 268 —ha-w- C:\sqmdata16.sqm
2009-11-29 06:19:37 244 —ha-w- C:\sqmnoopt16.sqm
2009-11-28 23:09:46 268 —ha-w- C:\sqmdata15.sqm
2009-11-28 23:09:46 244 —ha-w- C:\sqmnoopt15.sqm
2009-11-27 19:30:05 268 —ha-w- C:\sqmdata14.sqm
2009-11-27 19:30:05 244 —ha-w- C:\sqmnoopt14.sqm
2009-11-27 03:56:40 268 —ha-w- C:\sqmdata13.sqm
2009-11-27 03:56:40 244 —ha-w- C:\sqmnoopt13.sqm
2009-11-26 20:06:34 268 —ha-w- C:\sqmdata12.sqm
2009-11-26 20:06:34 244 —ha-w- C:\sqmnoopt12.sqm
2009-11-25 14:37:37 0 d—–w- C:\$AVG
2009-11-25 14:37:08 0 d—–w- c:\docume~1\alluse~1\applic~1\AVG Security Toolbar
2009-11-25 14:36:43 0 d—–w- c:\docume~1\alluse~1\applic~1\avg9
2009-11-25 04:51:25 268 —ha-w- C:\sqmdata11.sqm
2009-11-25 04:51:25 244 —ha-w- C:\sqmnoopt11.sqm
2009-11-24 08:49:25 268 —ha-w- C:\sqmdata10.sqm
2009-11-24 08:49:24 244 —ha-w- C:\sqmnoopt10.sqm
2009-11-23 23:44:40 0 d-sh–w- c:\documents and settings\amy\IECompatCache
2009-11-23 23:02:10 0 d-sh–w- c:\documents and settings\amy\PrivacIE
2009-11-23 22:51:21 0 d-sh–w- c:\documents and settings\amy\IETldCache
2009-11-23 17:17:11 0 d—–w- c:\windows\system32\scripting
2009-11-23 17:16:53 0 d—–w- c:\windows\l2schemas
2009-11-23 17:16:51 0 d—–w- c:\windows\system32\en
2009-11-23 17:16:49 0 d—–w- c:\windows\system32\bits
2009-11-23 15:37:27 92160 ——w- c:\windows\system32\dllcache\iecompat.dll
2009-11-23 15:37:10 0 d—–w- c:\windows\ie8updates
2009-11-23 15:36:13 12800 ——w- c:\windows\system32\dllcache\xpshims.dll
2009-11-23 15:36:12 246272 ——w- c:\windows\system32\dllcache\ieproxy.dll
2009-11-23 15:34:10 0 dc-h–w- c:\windows\ie8
2009-11-23 05:19:08 268 —ha-w- C:\sqmdata09.sqm
2009-11-23 05:19:08 244 —ha-w- C:\sqmnoopt09.sqm
2009-11-21 19:55:53 268 —ha-w- C:\sqmdata08.sqm
2009-11-21 19:55:53 244 —ha-w- C:\sqmnoopt08.sqm
2009-11-20 04:51:30 268 —ha-w- C:\sqmdata07.sqm
2009-11-20 04:51:30 244 —ha-w- C:\sqmnoopt07.sqm
2009-11-19 02:38:12 268 —ha-w- C:\sqmdata06.sqm
2009-11-19 02:38:12 244 —ha-w- C:\sqmnoopt06.sqm
2009-11-18 03:37:56 268 —ha-w- C:\sqmdata05.sqm
2009-11-18 03:37:56 244 —ha-w- C:\sqmnoopt05.sqm
2009-11-17 06:02:50 268 —ha-w- C:\sqmdata04.sqm
2009-11-17 06:02:50 244 —ha-w- C:\sqmnoopt04.sqm
2009-11-17 01:35:28 0 d—–w- c:\program files\MSECache
2009-11-17 00:43:13 1089593 ——w- c:\windows\system32\dllcache\ntprint.cat
2009-11-17 00:33:46 0 d—–w- C:\b301830fd001d91e1e77fa93
2009-11-16 05:19:48 0 d—–w- c:\windows\ServicePackFiles
2009-11-16 05:15:27 268 —ha-w- C:\sqmdata03.sqm
2009-11-16 05:15:27 244 —ha-w- C:\sqmnoopt03.sqm
2009-11-16 04:56:06 268 —ha-w- C:\sqmdata02.sqm
2009-11-16 04:56:06 244 —ha-w- C:\sqmnoopt02.sqm
2009-11-16 03:51:57 0 d—–w- c:\docume~1\alluse~1\applic~1\myitlab
2009-11-15 23:39:51 0 d—–w- c:\docume~1\amy\applic~1\HPQ
2009-11-15 21:48:08 69120 ——w- c:\windows\system32\wlanapi.dll
2009-11-15 21:48:04 25471 ——w- c:\windows\system32\drivers\watv10nt.sys
2009-11-15 21:48:04 22271 ——w- c:\windows\system32\drivers\watv06nt.sys
2009-11-15 21:48:04 11935 ——w- c:\windows\system32\drivers\wadv11nt.sys
2009-11-15 21:48:04 11871 ——w- c:\windows\system32\drivers\wadv09nt.sys
2009-11-15 21:48:04 11295 ——w- c:\windows\system32\drivers\wadv08nt.sys
2009-11-15 21:48:03 14208 ——w- c:\windows\system32\drivers\wacompen.sys
2009-11-15 21:48:03 11807 ——w- c:\windows\system32\drivers\wadv07nt.sys
2009-11-15 21:48:02 42240 ——w- c:\windows\system32\drivers\viaagp.sys
2009-11-15 21:48:02 11325 ——w- c:\windows\system32\drivers\vchnt5.dll
2009-11-15 21:46:49 397312 ——w- c:\windows\system32\mmcex.dll
2009-11-15 21:46:49 33792 ——w- c:\windows\system32\mmcperf.exe
2009-11-15 21:46:49 184320 ——w- c:\windows\system32\microsoft.managementconsole.dll
2009-11-15 21:46:49 106496 ——w- c:\windows\system32\mmcfxcommon.dll
2009-11-15 21:46:37 37376 ——w- c:\windows\system32\l2gpstore.dll
2009-11-15 21:46:30 61440 ——w- c:\windows\system32\kmsvc.dll
2009-11-15 21:46:29 6144 ——w- c:\windows\system32\kbdpash.dll
2009-11-15 21:46:29 6144 ——w- c:\windows\system32\kbdnepr.dll
2009-11-15 21:46:29 6144 ——w- c:\windows\system32\kbdiultn.dll
2009-11-15 21:46:28 6144 ——w- c:\windows\system32\kbdbhc.dll
2009-11-15 21:16:48 268288 ——w- c:\windows\system32\dllcache\httpext.dll
2009-11-15 21:13:47 333952 ——w- c:\windows\system32\dllcache\srv.sys
2009-11-15 21:13:41 691712 ——w- c:\windows\system32\dllcache\inetcomm.dll
2009-11-15 21:12:36 455296 ——w- c:\windows\system32\dllcache\mrxsmb.sys
2009-11-15 21:12:06 1315328 ——w- c:\windows\system32\dllcache\msoe.dll
2009-11-15 21:11:59 337408 ——w- c:\windows\system32\dllcache\netapi32.dll
2009-11-15 21:09:45 2560 ——w- c:\windows\system32\xpsp4res.dll
2009-11-15 21:09:44 215552 ——w- c:\windows\system32\dllcache\wordpad.exe
2009-11-15 03:19:26 268 —ha-w- C:\sqmdata01.sqm
2009-11-15 03:19:26 244 —ha-w- C:\sqmnoopt01.sqm
2009-11-15 03:11:31 268 —ha-w- C:\sqmdata00.sqm
2009-11-15 03:11:31 244 —ha-w- C:\sqmnoopt00.sqm
2009-11-15 02:20:05 0 d—–w- c:\docume~1\amy\applic~1\Symantec
2009-11-15 02:20:05 0 d—–w- c:\docume~1\amy\applic~1\Intuit
2009-11-15 00:52:58 311296 —-a-w- c:\windows\system32\AegisI5.exe
2009-11-15 00:52:58 290918 —-a-w- c:\windows\system32\Install7x.dll
2009-11-15 00:52:58 252928 —-a-w- c:\windows\system32\drivers\rt73.sys
2009-11-15 00:52:58 2048 —-a-w- c:\windows\system32\drivers\rt73.bin
2009-11-15 00:52:58 138 —-a-w- c:\windows\filespec7x
2009-11-15 00:52:41 20747 —-a-w- c:\windows\system32\drivers\AegisP.sys
2009-11-15 00:52:38 0 d—–w- c:\program files\Medialink
2009-11-15 00:36:23 0 —ha-w- c:\windows\system32\drivers\Msft_Kernel_NuidFltr_01005.Wdf
2009-11-15 00:36:22 0 —ha-w- c:\windows\system32\drivers\MsftWdf_Kernel_01005_Coinstaller_Critical.Wdf
2009-11-15 00:35:30 21504 —-a-w- c:\windows\system32\drivers\hidserv.dll
2009-11-15 00:25:31 27784 —-a-w- c:\windows\system32\drivers\point32.sys
2009-11-15 00:24:43 0 d—–w- c:\program files\Microsoft IntelliPoint
2009-11-15 00:24:32 14736 —-a-w- c:\windows\system32\drivers\nuidfltr.sys
2009-11-15 00:24:32 1418120 —-a-w- c:\windows\system32\wdfcoinstaller01005.dll
2009-11-15 00:23:50 0 d—–w- c:\program files\Microsoft IntelliType Pro

==================== Find3M ====================

2009-11-25 14:37:20 360584 —-a-w- c:\windows\system32\drivers\avgtdix.sys
2009-11-25 14:37:20 333192 —-a-w- c:\windows\system32\drivers\avgldx86.sys
2009-11-25 14:37:10 12464 —-a-w- c:\windows\system32\avgrsstx.dll
2009-10-29 07:45:38 916480 ——w- c:\windows\system32\wininet.dll
2009-10-29 07:45:38 916480 ——w- c:\windows\system32\dllcache\wininet.dll
2009-10-29 07:45:37 5940736 ——w- c:\windows\system32\dllcache\mshtml.dll
2009-10-29 07:45:37 206848 ——w- c:\windows\system32\dllcache\occache.dll
2009-10-29 07:45:37 1208832 ——w- c:\windows\system32\dllcache\urlmon.dll
2009-10-29 07:45:35 594432 ——w- c:\windows\system32\dllcache\msfeeds.dll
2009-10-29 07:45:35 55296 ——w- c:\windows\system32\dllcache\msfeedsbs.dll
2009-10-29 07:45:35 25600 ——w- c:\windows\system32\dllcache\jsproxy.dll
2009-10-29 07:45:34 1985536 ——w- c:\windows\system32\dllcache\iertutil.dll
2009-10-29 07:45:34 184320 ——w- c:\windows\system32\dllcache\iepeers.dll
2009-10-29 07:45:33 11069952 ——w- c:\windows\system32\dllcache\ieframe.dll
2009-10-29 07:45:32 387584 ——w- c:\windows\system32\dllcache\iedkcs32.dll
2009-10-28 14:40:47 173056 ——w- c:\windows\system32\dllcache\ie4uinit.exe
2009-10-21 05:38:36 75776 —-a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 75776 ——w- c:\windows\system32\dllcache\strmfilt.dll
2009-10-21 05:38:36 25088 —-a-w- c:\windows\system32\httpapi.dll
2009-10-21 05:38:36 25088 ——w- c:\windows\system32\dllcache\httpapi.dll
2009-10-20 16:20:16 265728 —-a-w- c:\windows\system32\drivers\http.sys
2009-10-20 16:20:16 265728 ——w- c:\windows\system32\dllcache\http.sys
2009-10-13 10:30:16 270336 —-a-w- c:\windows\system32\oakley.dll
2009-10-13 10:30:16 270336 ——w- c:\windows\system32\dllcache\oakley.dll
2009-10-12 13:38:19 149504 —-a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38:19 149504 ——w- c:\windows\system32\dllcache\rastls.dll
2009-10-12 13:38:18 79872 —-a-w- c:\windows\system32\raschap.dll
2009-10-12 13:38:18 79872 ——w- c:\windows\system32\dllcache\raschap.dll
2005-10-09 02:15:34 22 -csh–w- c:\windows\sminst\HPCD.sys
2006-07-31 03:14:55 13 -csh–r- c:\windows\system32\Mediav_6_4.dll

============= FINISH: 21:00:48.01 ===============

Attachments:

Post #10
Hi,

Please do the following:

Click Start>Run> type notepad into the box and press OK Select Format from the top menu and make sure Word Wrap is NOT checked.
  • Copy/Paste the contents of the Code Box below into Notepad.
  • Name the file as fix.reg
  • Change the Save as Type to All Files
  • and Save it on the desktop
REGEDIT4 

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{85D1F3B2-2A21-11D7-97B9-0010DC2A6243}]
"Compatibility Flags"=dword:00000400

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{85D1F3B2-2A21-11D7-97B9-0010DC2A6243}]

[-HKEY_CLASSES_ROOT\CLSID\{85D1F3B2-2A21-11D7-97B9-0010DC2A6243}]

Make sure there are NO blank lines before REGEDIT4 you will then have a file on your desktop that looks like this: [external image: Posted Image]
Then rightclick on this fix.reg file, select Merge Answer yes at any prompts.


NEXT

Go to Start > Control Panel > Add/Remove programs

locate the following file and select REMOVE

Java™ 6 Update 3

While you are in add/remove programs, remove Limewire. Peer to Peer programs are the biggest cause of malware we see, you would be doing yourself a favour to remove it.


NEXT

You have HJT installed.

Please run a system scan and save the log file, then please post the log
Post #11
I completed the items you listed. I had no issue with removing Limewire since I actually never used it. This machine used to belong to my ex-husband and he was very into file sharing. It makes me too nervous since I know it's a big security risk.

Here is the latest HJT log. Also, the machine is still behaving well. An AVG scan just finished and showed no probblems.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:37:40 PM, on 12/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\AVG\AVG9\avgscanx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe
C:\HP\KBD\KBD.EXE
C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\AVG\AVG9\avgscanx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [PhoneTray] C:\Program Files\TraySoft\PhoneTray\PhoneTray.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [PhoneTray] C:\Program Files\TraySoft\PhoneTray\PhoneTray.exe (User 'Default user')
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab
O16 - DPF: {B3E32D88-8E7F-468F-B0E2-3A300FD4A82C} (Enlite 2.x Simulation Engine Installer) - http://myitlab.pearsoned.com/Pegasus/Modul…ces/ax/stub.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe

–
End of file - 9585 bytes
Post #12
Hi,

You are clean,

Time for some housekeeping now:

please do the following:

Follow these steps to uninstall Combofix

  • Click START then RUN
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

[external image: Posted Image]




NEXT

Now to remove the rest of the tools that we have used in fixing your machine:
  • Make sure you have an Internet Connection.
  • Download OTC to your desktop and run it
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    Then consider a password keeper, to keep all your passwords safe.
  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.

  • SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

    WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox, IE and chrome.

  • Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
    secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
    blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
    Here


    If you choose to use Firefox, I highly recommend this add-on to keep your PC even more secure.
    • NoScript - for blocking ads and other potential website attacks
  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    Think Prevention.
    PC Safety and Security–What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.
Post #13
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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