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[Resolved] AVG found a trojan on my computer

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Post #1 last edited
Hi
Since my computer was infected about 8 months ago leading to a reformat of my C drive, I have been using AVG and Sunbelt to protect my computer as well as running Spybot S&D and AdAware.
This morning AVG reported that the trojan horse SHeur.AESL has been found and could not be healed because the objects are located inside the archive. I have run Hijack this and the log is below. Any help would be appreciated. Let's hope I don't have to go down the re-formatting route again - I have too many essays to write and not enough time!
Thanks
:pullhair:

Logfile of HijackThis v1.99.1
Scan saved at 10:36:54, on 08/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Creative\Shared Files\CTDevSrv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\Voyager 105 ADSL Modem\dslagent.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\PixArt\PAC207\Monitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page =

http://go.microsoft.com/fwlink/?LinkId=54843
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -

C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program

Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Monitor] C:\WINDOWS\PixArt\PAC207\Monitor.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} -

C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} -

C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network

Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} -

%windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://www.update.microsoft.com/microsoftu…uweb_site.cab?1

182905756312
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://www.update.microsoft.com/microsoftu…uweb_site.cab?1

182905743484
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) -

http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{75622261-AC2E-4336-954B-3B1E6AA991B0}: NameServer =

80.189.255.13 80.189.255.14
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} -

C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} -

C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common

Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} -

C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} -

C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} -

C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} -

C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program

Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd -

C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: CT Device Query service (CTDevice_Srv) - Creative Technology Ltd - C:\Program

Files\Creative\Shared Files\CTDevSrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation -

C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sunbelt Personal Firewall 4 (SPF4) - Sunbelt Software - C:\Program

Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
Post #2
[external image: Posted Image]

Sorry about the delay in responding :(

Please open Notepad and uncheck Word Wrap to turn it off.

If you still need help, Scan again with HijackThis, and copy/paste" a new log file into this thread.

Also please describe how your computer behaves at the moment.
Post #3
Hi LDTate
Thanks for replying. I think that I have solved the original problem. I just deleted all the system restore points on my computer and AVG has not found the trojan since. It has, however, thrown up something else. At the end of each scan it now says it has found three errors and shows these errors in the virus results. I can't paste the screen print in here but these are the files mentioned:
C:\WINDOWS\system32\kernel32.dll - reading error
C:\WINDOWS\system32\user32.dll - reading error
C:\WINDOWS\system32\ntoskrnl.exe - reading error
I have no idea what to do about this and what the effect of these errors are. My system runs and boots up slowly, but I think this may be because I do not have sufficient memory - I only have 512mb and I think that is not enough these days.

Any help would be greatly appreciated. Thanks

HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 14:33:20, on 22/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Tall Emu\Online Armor\oasrv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Creative\Shared Files\CTDevSrv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\Voyager 105 ADSL Modem\dslagent.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\PixArt\PAC207\Monitor.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Tall Emu\Online Armor\oaui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\Voyager 105 ADSL Modem\dslagent.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\PixArt\PAC207\Monitor.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Tall Emu\Online Armor\oaui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\PROGRA~1\Grisoft\AVG7\avgwb.dat
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Monitor] C:\WINDOWS\PixArt\PAC207\Monitor.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [OnlineArmor GUI] "C:\Program Files\Tall Emu\Online Armor\oaui.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1182905756312
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1182905743484
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{75622261-AC2E-4336-954B-3B1E6AA991B0}: NameServer = 80.189.92.2 80.189.94.2
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: CT Device Query service (CTDevice_Srv) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTDevSrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Online Armor (SvcOnlineArmor) - Tall Emu - C:\Program Files\Tall Emu\Online Armor\oasrv.exe
Post #4
I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.

Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:

Download ComboFix from Here or Here to your Desktop.
**Note: In the event you already have Combofix, please delete it from your desktop and download this new version . It is important that it is saved directly to your desktop**
——————————————————————–
  • Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before running combofix.
  • WARNING: IF you have not already done so Combofix will disconnect your machine from the Internet when it starts
  • Please do not re-connect your machine back to the Internet until Combofix has completely finished.
——————————————————————–

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review

****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

Give it atleast 20-30 minutes to finish
Post #5
Hi LDTate
I have followed your instructions and the relevant logs are attached below. Something happened while combofix was running; I assume that combofix caused it but perhaps you could confirm this. My spyware guard window popped up and said that the default search page in IE had been changed. Then, when I ran firefox (which was my default browser) I got the box telling me that firefox was not my default browser etc. Does this normally happen after combofix?
Thanks.

Combofix.txt

ComboFix 08-02-23.2 - Jo 2008-02-23 10:51:16.1 - NTFSx86
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((( Files Created from 2008-01-23 to 2008-02-23 )))))))))))))))))))))))))))))))
.

2008-02-22 15:47 . 2008-02-22 15:47 d——– C:\Program Files\CCleaner
2008-02-16 17:04 . 2008-02-22 17:35 d——– C:\Documents and Settings\Harry\Application Data\OnlineArmor
2008-02-16 13:12 . 2008-02-23 10:28 d——– C:\Documents and Settings\Jo\Application Data\OnlineArmor
2008-02-16 13:12 . 2008-02-16 13:12 d——– C:\Documents and Settings\All Users\Application Data\OnlineArmor
2008-02-16 13:11 . 2008-02-16 13:11 d——– C:\Program Files\Tall Emu
2008-02-16 13:11 . 2007-11-08 06:37 68,608 –a—— C:\WINDOWS\system32\drivers\OADriver.sys
2008-02-16 13:11 . 2007-09-29 00:06 25,600 –a—— C:\WINDOWS\system32\drivers\OAmon.sys
2008-02-16 13:11 . 2007-09-29 00:06 18,944 –a—— C:\WINDOWS\system32\drivers\ndisrd.sys
2008-02-11 16:41 . 2008-02-11 16:41 d——– C:\Documents and Settings\Harry\Application Data\Grisoft
2008-02-11 13:26 . 1999-12-21 06:58 21,312 –a—— C:\WINDOWS\choice.exe
2008-02-11 11:56 . 2008-02-11 11:57 d——– C:\Program Files\SUPERAntiSpyware
2008-02-11 11:56 . 2008-02-11 11:56 d——– C:\Documents and Settings\Jo\Application Data\SUPERAntiSpyware.com
2008-02-11 11:56 . 2008-02-11 11:56 d——– C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-02-11 10:07 . 2008-02-11 10:07 d——– C:\Documents and Settings\Jo\Application Data\Grisoft
2008-02-11 10:07 . 2007-05-30 12:10 10,872 –a—— C:\WINDOWS\system32\drivers\AvgAsCln.sys
2008-02-08 14:40 . 2008-02-08 14:42 d——– C:\Program Files\SpywareGuard
2008-02-07 13:41 . 2008-02-08 09:14 d——– C:\WINDOWS\SxsCaPendDel
2008-02-04 09:58 . 2008-02-12 21:37 d——– C:\Documents and Settings\Jo\Application Data\DVD Flick
2008-02-04 09:56 . 2008-02-04 09:56 d——– C:\Program Files\DVD Flick
2008-02-04 09:56 . 2004-03-09 00:00 212,240 –a—— C:\WINDOWS\system32\richtx32.ocx
2008-02-04 09:56 . 2000-05-19 17:56 81,920 –a—— C:\WINDOWS\system32\mbmouse.ocx
2008-02-04 09:56 . 2000-11-05 15:27 36,864 –a—— C:\WINDOWS\system32\trayicon.ocx
2008-02-03 18:00 . 2008-02-03 18:00 d——– C:\Documents and Settings\Jo\Application Data\FinalBurner .ISO
2008-02-02 23:00 . 2008-02-02 23:00 d——– C:\finalburner
2008-02-02 23:00 . 2008-02-02 23:00 d——– C:\Documents and Settings\Jo\Application Data\FinalBurner Video DVD
2008-01-31 20:14 . 2008-02-22 11:53 d——– C:\Documents and Settings\Jo\Application Data\Azureus
2008-01-31 20:14 . 2008-01-31 20:14 d——– C:\Documents and Settings\All Users\Application Data\Azureus
2008-01-31 20:10 . 2008-01-31 20:10 d——– C:\Program Files\Azureus
2008-01-23 19:26 . 2008-01-23 19:26 d——– C:\Program Files\Foxit Software

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-02-23 10:41 ——— d—–w C:\Program Files\Mozilla Thunderbird
2008-02-23 09:57 ——— d—–w C:\Documents and Settings\All Users\Application Data\avg7
2008-02-22 17:31 ——— d—–w C:\Documents and Settings\Jo\Application Data\SiteAdvisor
2008-02-22 15:49 ——— d—–w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-02-13 14:46 ——— d—–w C:\Documents and Settings\All Users\Application Data\Microsoft Help
2008-02-11 16:20 18,156 —-a-w C:\WINDOWS\system32\drivers\fwdrv.err
2008-02-11 11:55 ——— d—–w C:\Program Files\Common Files\Wise Installation Wizard
2008-02-11 10:07 ——— d—–w C:\Documents and Settings\All Users\Application Data\Grisoft
2008-02-08 14:05 ——— d—–w C:\Program Files\SpywareBlaster
2008-02-07 13:42 ——— d–h–w C:\Program Files\InstallShield Installation Information
2008-02-07 13:39 ——— d—–w C:\Documents and Settings\All Users\Application Data\Kontiki
2008-02-07 13:01 ——— d—–w C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-02-07 12:56 12,632 —-a-w C:\WINDOWS\system32\lsdelete.exe
2008-01-28 22:59 ——— d—–w C:\Documents and Settings\Jo\Application Data\OpenOffice.org2
2008-01-27 10:01 ——— d—–w C:\Documents and Settings\Jo\Application Data\AVG7
2008-01-18 19:11 ——— d—–w C:\Documents and Settings\All Users\Application Data\Channel4
2008-01-12 18:34 ——— d—–w C:\Documents and Settings\All Users\Application Data\NVIDIA
2008-01-09 18:52 ——— d—–w C:\Program Files\MSECache
2008-01-06 11:34 ——— d—–w C:\Documents and Settings\All Users\Application Data\Office Genuine Advantage
2008-01-04 10:50 ——— d—–w C:\Documents and Settings\Harry\Application Data\OpenOffice.org2
2008-01-02 14:40 ——— d—–w C:\Documents and Settings\Jo\Application Data\Skype
2008-01-02 14:26 32 —-a-w C:\Documents and Settings\All Users\Application Data\ezsid.dat
2008-01-02 14:26 ——— d—–w C:\Documents and Settings\Jo\Application Data\skypePM
2008-01-02 14:22 ——— d—–w C:\Program Files\Skype
2008-01-02 14:22 ——— d—–w C:\Program Files\Common Files\Skype
2008-01-02 14:22 ——— d—–w C:\Documents and Settings\All Users\Application Data\Skype
2008-01-02 10:17 9,344 —-a-w C:\WINDOWS\system32\drivers\NSDriver.sys
2008-01-02 10:17 8,320 —-a-w C:\WINDOWS\system32\drivers\AWRTRD.sys
2007-12-26 17:44 ——— d—–w C:\Documents and Settings\Harry\Application Data\Apple Computer
2007-12-26 17:41 ——— d—–w C:\Documents and Settings\Harry\Application Data\ArcSoft
2007-12-26 16:24 ——— d—–w C:\Documents and Settings\All Users\Application Data\Creative
2007-12-26 16:02 ——— d—–w C:\Program Files\Creative
2007-12-26 15:28 ——— d—–w C:\Program Files\Jawbreaker
2007-12-25 17:56 ——— d—–w C:\Documents and Settings\Jo\Application Data\Apple Computer
2007-12-25 12:13 ——— d—–w C:\Program Files\QuickTime
2007-12-25 12:13 ——— d—–w C:\Program Files\iTunes
2007-12-25 12:13 ——— d—–w C:\Program Files\iPod
2007-12-25 12:13 ——— d—–w C:\Documents and Settings\All Users\Application Data\Apple Computer
2007-12-25 12:11 ——— d—–w C:\Program Files\Apple Software Update
2007-12-25 12:11 ——— d—–w C:\Documents and Settings\All Users\Application Data\Apple
2007-12-24 15:43 ——— d—–w C:\Program Files\PC Camera
2007-12-24 15:43 ——— d—–w C:\Program Files\Common Files\PXIINST64207
2007-12-24 15:43 ——— d—–w C:\Program Files\Common Files\PXIINST207
2007-12-24 15:43 ——— d—–w C:\Program Files\Common Files\PAC207
2007-12-07 02:21 824,832 —-a-w C:\WINDOWS\system32\wininet.dll
2007-12-04 18:38 550,912 —-a-w C:\WINDOWS\system32\oleaut32.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 07:56 15360]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2007-02-27 11:39 1310720]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DSLSTATEXE"="C:\Program Files\Voyager 105 ADSL Modem\dslstat.exe" [2004-05-27 11:07 1659050]
"DSLAGENTEXE"="C:\Program Files\Voyager 105 ADSL Modem\dslagent.exe" [2004-05-27 11:07 16384]
"LVCOMSX"="C:\WINDOWS\system32\LVCOMSX.EXE" [2004-10-08 10:52 221184]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-12-25 09:15 579072]
"Monitor"="C:\WINDOWS\PixArt\PAC207\Monitor.exe" [2006-11-03 11:01 319488]
"NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [2007-04-19 12:26 7700480]
"GrooveMonitor"="C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" [2007-08-24 07:00 33648]
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2007-06-11 09:25 6731312]
"OnlineArmor GUI"="C:\Program Files\Tall Emu\Online Armor\oaui.exe" [2007-11-16 07:51 5029952]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\System32\CTFMON.EXE" [2004-08-04 07:56 15360]
"AVG7_Run"="C:\PROGRA~1\Grisoft\AVG7\avgw.exe" [2007-11-27 13:37 219136]

C:\Documents and Settings\Jo\Start Menu\Programs\Startup\
SpywareGuard.lnk - C:\Program Files\SpywareGuard\sgmain.exe [2003-08-29 19:05:35 360448]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2006-12-20 12:55 77824]
"{4F07DA45-8170-4859-9B5F-037EF2970034}"= C:\PROGRA~1\TALLEM~1\ONLINE~1\oaevent.dll [2007-11-16 07:50 633344]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 2007-02-27 11:39 282624 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Device Detector 3.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Device Detector 3.lnk
backup=C:\WINDOWS\pss\Device Detector 3.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Harry^Start Menu^Programs^Startup^OpenOffice.org 2.2.lnk]
path=C:\Documents and Settings\Harry\Start Menu\Programs\Startup\OpenOffice.org 2.2.lnk
backup=C:\WINDOWS\pss\OpenOffice.org 2.2.lnkStartup

[HKLM\~\startupfolder\C:^Documents and Settings^Jo^Start Menu^Programs^Startup^OpenOffice.org 2.2.lnk]
path=C:\Documents and Settings\Jo\Start Menu\Programs\Startup\OpenOffice.org 2.2.lnk
backup=C:\WINDOWS\pss\OpenOffice.org 2.2.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\4oD]
C:\Program Files\Kontiki\KHost.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader]
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BBC Alerts]
C:\Program Files\BBC Alerts\BBC_Alerts.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTFMON.EXE]
–a—— 2004-08-04 07:56 15360 C:\WINDOWS\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTHelper]
–a—— 2006-08-11 13:56 17920 C:\WINDOWS\CTHELPER.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTSyncU.exe]
——— 2006-08-07 09:06 700416 C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTxfiHlp]
–a—— 2006-08-11 13:56 18944 C:\WINDOWS\system32\CTXFIHLP.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CtxfiReg]
–a—— 2006-08-11 13:53 42496 C:\WINDOWS\system32\CTXFIREG.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTZDetec.exe]
——— 2007-05-15 20:25 98304 C:\Program Files\Creative\Creative Media Lite\CTZDetec.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EPSON Stylus Photo R220 Series]
–a—— 2006-12-25 04:00 177664 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIE.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]
–a—— 2007-08-24 07:00 33648 C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
–a—— 2007-12-11 12:10 267048 C:\Program Files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\kdx]
C:\Program Files\Kontiki\KHost.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechSoftwareUpdate]
–a—— 2005-01-18 16:07 196608 C:\Program Files\Logitech\Video\ManifestEngine.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechVideoRepair]
–a—— 2005-01-18 16:47 458752 C:\Program Files\Logitech\Video\ISStart.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechVideoTray]
–a—— 2005-01-18 16:37 217088 C:\Program Files\Logitech\Video\LogiTray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LVCOMSX]
–a—— 2004-10-08 10:52 221184 C:\WINDOWS\system32\LVCOMSX.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mcagent_exe]
C:\Program Files\McAfee.com\Agent\mcagent.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
–a—— 2004-10-13 16:24 1694208 C:\Program Files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr]
–a—— 2007-01-19 11:54 5674352 C:\Program Files\MSN Messenger\msnmsgr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
–a—— 2007-04-19 12:26 7700480 C:\WINDOWS\system32\NvCpl.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvMediaCenter]
–a—— 2007-04-19 12:26 86016 C:\WINDOWS\System32\NvMcTray.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\nwiz]
–a—— 2007-04-19 12:26 1626112 C:\WINDOWS\system32\nwiz.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
–a—— 2007-12-11 10:56 286720 C:\Program Files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RemoteControl]
–a—— 2003-10-31 18:42 32768 C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SiteAdvisor]
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
–a—— 2007-06-14 17:32 132760 C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"MSK80Service"=2 (0x2)
"MpfService"=2 (0x2)
"McSysmon"=3 (0x3)
"McShield"=2 (0x2)
"McProxy"=2 (0x2)
"McODS"=3 (0x3)
"McNASvc"=2 (0x2)
"mcmscsvc"=2 (0x2)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"= %windir%\\system32\\sessmgr.exe:@xpsp2res.dll,-22019
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"C:\\Program Files\\MSN Messenger\\livecall.exe"=
"C:\\Program Files\\Midway Games\\Rise and Fall\\RiseAndFall.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"= %windir%\\Network Diagnostic\\xpnetdiag.exe:@xpsp3res.dll,-20000
"C:\\Documents and Settings\\Jo\\Application Data\\SopCast\\adv\\SopAdver.exe"=
"C:\\Program Files\\TVAnts\\Tvants.exe"=
"C:\\Program Files\\EA GAMES\\MOHDA\\MOHAA.exe"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"C:\\Program Files\\Internet Explorer\\iexplore.exe"=
"C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"C:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"C:\\Program Files\\Sunbelt Software\\Personal Firewall\\kpf4gui.exe"=
"C:\\Program Files\\Grisoft\\AVG7\\avginet.exe"=
"C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"=
"C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"=
"C:\\Program Files\\Grisoft\\AVG7\\avgemc.exe"=
"C:\\Program Files\\Firaxis Games\\Sid Meier's Civilization 4\\Civilization4.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=
"C:\\Program Files\\Skype\\Phone\\Skype.exe"=
"C:\\Program Files\\Kontiki\\KService.exe"=
"C:\\Program Files\\Azureus\\Azureus.exe"=

R1 NDISRD;NDISRD;C:\WINDOWS\system32\drivers\NDISRD.sys [2007-09-29 00:06]
R1 OADevice;OADriver;C:\WINDOWS\system32\drivers\OADriver.sys [2007-11-08 06:37]
R1 OAmon;OAmon;C:\WINDOWS\system32\drivers\OAmon.sys [2007-09-29 00:06]
S2 SvcOnlineArmor;Online Armor;"C:\Program Files\Tall Emu\Online Armor\oasrv.exe" [2007-11-16 07:51]
S3 PAC207;PC Camer@;C:\WINDOWS\system32\DRIVERS\PFC027.SYS [2006-11-20 08:48]
S3 VNUSB;VN Series Device;C:\WINDOWS\system32\DRIVERS\VNUSB.sys [2003-12-15 17:22]

.
Contents of the 'Scheduled Tasks' folder
"2008-02-18 20:36:05 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-02-23 10:57:20
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-02-23 11:02:44
.
2008-02-13 14:48:11 — E O F —



HijackThis log

Logfile of HijackThis v1.99.1
Scan saved at 11:08:47, on 23/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Creative\Shared Files\CTDevSrv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgw.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\Voyager 105 ADSL Modem\dslagent.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\WINDOWS\PixArt\PAC207\Monitor.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Tall Emu\Online Armor\oaui.exe
C:\Program Files\Tall Emu\Online Armor\oasrv.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Monitor] C:\WINDOWS\PixArt\PAC207\Monitor.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [OnlineArmor GUI] "C:\Program Files\Tall Emu\Online Armor\oaui.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1182905756312
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1182905743484
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{75622261-AC2E-4336-954B-3B1E6AA991B0}: NameServer = 80.189.255.13 80.189.255.14
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: CT Device Query service (CTDevice_Srv) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTDevSrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Online Armor (SvcOnlineArmor) - Tall Emu - C:\Program Files\Tall Emu\Online Armor\oasrv.exe



Thanks again
Post #6

Does this normally happen after combofix?

Yes

This morning AVG reported that the trojan horse SHeur.AESL has been found and could not be healed because the objects are located inside the archive.

Did it show that it's in the AVG archive?
Post #7
Hi LDTate
As I said in my previous message I think I have solved the previous problem of the trojan horse by deleting all the system restore points on my computer. AVG has not found the trojan since. AVG found the problem 3 times: first on the 7th Feb. in the directory c:\recycler\… then the following day it found the problem in c:\system volume information\_restore , the 9th and 10th Feb AVG did not find any problems and then on the 11th the trojan horse was found again in c:\system volume information\_restore. It was at this point that I decided to delete the system restore points. Then 6 days later on the 16th Feb I started to get the report of errors by AVG and this has happened every day since then. See the quote below.

It has, however, thrown up something else. At the end of each scan it now says it has found three errors and shows these errors in the virus results. I can't paste the screen print in here but these are the files mentioned:
C:\WINDOWS\system32\kernel32.dll - reading error
C:\WINDOWS\system32\user32.dll - reading error
C:\WINDOWS\system32\ntoskrnl.exe - reading error
I have no idea what to do about this and what the effect of these errors are. My system runs and boots up slowly, but I think this may be because I do not have sufficient memory - I only have 512mb and I think that is not enough these days


Maybe I don't have a problem anymore but I would really like to know why AVG is reporting errors on these three files.

Thanks
Post #8
use windows sfc (system file checker) You'd need your XP CD to make this work.
Click Start> Run> type sfc /scannow Note the space.
(Note that there is a space between sfc and /scannow)
Post #9
Hi LDTate
I ran sfc /scannow (including the space :thumbup: ), it ran for about 15 minutes saying it was checking files and then finished. There was no log or report so I ran another HJT. The log is attached.
Thanks
Jo

Logfile of HijackThis v1.99.1
Scan saved at 23:11:04, on 23/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Tall Emu\Online Armor\oasrv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Creative\Shared Files\CTDevSrv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\Voyager 105 ADSL Modem\dslagent.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\PixArt\PAC207\Monitor.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Tall Emu\Online Armor\oaui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\Voyager 105 ADSL Modem\dslagent.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\PixArt\PAC207\Monitor.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Tall Emu\Online Armor\oaui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Monitor] C:\WINDOWS\PixArt\PAC207\Monitor.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [OnlineArmor GUI] "C:\Program Files\Tall Emu\Online Armor\oaui.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1182905756312
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1182905743484
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{75622261-AC2E-4336-954B-3B1E6AA991B0}: NameServer = 80.189.92.2 80.189.94.2
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: CT Device Query service (CTDevice_Srv) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTDevSrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Online Armor (SvcOnlineArmor) - Tall Emu - C:\Program Files\Tall Emu\Online Armor\oasrv.exe
Post #10

C:\WINDOWS\system32\kernel32.dll - reading error
C:\WINDOWS\system32\user32.dll - reading error
C:\WINDOWS\system32\ntoskrnl.exe - reading error

Let me know if that still happens.


Good job :thumbup:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    Here's my usual all clean post

    Log looks good :D


    You need to create a new Clean restore point.

    Note: This will remove all previous Restore Points

    Click Start Menu > Run > copy and paste

    %SystemRoot%\System32\restore\rstrui.exe

    Press OK. Choose Create a Restore Point then click Next. Name it (something you'll remember) and click Create, when the confirmation screen shows the restore point has been created click Close.

    Double-click My Computer.
    Click the Tools menu, and then click Folder Options.
    Click the View tab.
    Check "Hide file extensions for known file types."
    Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
    Check "Hide protected operating system files."
    Click Apply, and then click OK.

    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:
    Note: I no longer suggest Zone Alarm

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer
    settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

    Using IE-SPYAD to help block unwanted sites and activities

  • Winpatrol


  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
Post #11
Hi LDTate

This morning's AVG scan still flagged up errors in the following 3 files.

C:\WINDOWS\system32\kernel32.dll - reading error
C:\WINDOWS\system32\user32.dll - reading error
C:\WINDOWS\system32\ntoskrnl.exe - reading error

Do you think I should re-install Windows? Would that solve this problem?
Meanwhile I shall follow the rest of the instructions in your post until you can answer. You're probably fast asleep right now!
Thanks
Jo
Post #12

Hi LDTate

This morning's AVG scan still flagged up errors in the following 3 files.

C:\WINDOWS\system32\kernel32.dll - reading error
C:\WINDOWS\system32\user32.dll - reading error
C:\WINDOWS\system32\ntoskrnl.exe - reading error

Do you think I should re-install Windows? Would that solve this problem?
Meanwhile I shall follow the rest of the instructions in your post until you can answer. You're probably fast asleep right now!
Thanks
Jo

When my AVG scans it usually shows those 3 have changed. I wouldn't worry about it.
Some files cannot be opened for checking because they are being permanently used by the Windows operating system or some running application. It's not possible to infect them by a virus as well as to check them.
Post #15
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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