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Generic Host Process for Win32 Services error


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#1 jjpeters

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Posted 16 November 2009 - 09:46 AM

:pullhair: In June, my Dell Inpiron E1505 had a bad system file and I contacted Dell. They reinstalled windows in sep area got me back up and running and then restored my laptop to factory delivered state. (not sure if they used pc restore). I was very careful about what I installed after that. Everything was working fine. In Sept, my McAfee expired and I installed Computer Associates Security Center (without uninstalling McAfee :( ) From there I started getting this Generic Host error message, among other weird things. This message appears quite frequently as I'm working. I wasn't aware of PC Restore and System restore. I did not have a system restore point to revert to for some reason so I couldn't undo my error. I tried PC Restore but the ctrl f11 doesn't work. I contacted CA. They pointed me to a microsoft fix. However, that was for XP sp2 and I have XP sp3 so it wouldn't load. I have a screen print file attached. I cannot open multiple tabs on a consistent basis. My printer software tries to reinstall itself so I uninstalled my printer and reinstalled it. However, I can't get the wireless feature to work so I'm using a USB cable now to print. I cannot access GMAIL from this laptop unless I choose the option for slower connections but then I don't have all the functionality. Please help! I am frustrated and very behind in my business because of not being productive!!! I was thinking of reinstalling windows but am concerned since I've never done before. Thanks so much for any assistance!

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#2 Ztruker

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Posted 16 November 2009 - 01:15 PM

Hi jjpeters, welcome to WTT.

Download the latest version of CA Security Center.

Go to Add/Remove Programs in Control Center and uninstall the current copy of CA Security Center. Reboot as needed.
Next, uninstall McAfee. Follow the directions here: http://service.mcafe...spx?id=TS100507

Reboot then install the latest version of CA Security Center.

See if that resolves your problem.

Note: DO NOT connect to the internet while your anti-virus is uninstalled.

Rich

Artificial intelligence is no match for natural stupidity.

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