19 replies to this topic

[manasta]

Following is a HiJackThis Log for my PC that is experiencing many problems. Can't seem to eliminate pop-ups, and downloads from several sites won't run (download buttons sometimes don't appear). Internet Explorer also opens with a "run once" window everytime, which is blank. The PC had problems before installing McAfee. Installed McAfee, but there were errors during installation. During an uninstall of McAfee, we had a power outage at home and the computer crashed in the middle of the uninstall. I suspect the registry is probably quite corrupted. Cannot use the Windows restore feature ... it does not work. The Windows OS still loads, and I can access the Internet, but with the problems described above. This message is being sent from the problem PC, so it does have some rudimentary capability. McAfee is currently not installed (altough I see references to McAfee in the HiJackThis Log File). Any help or guidance would be appreciated.

Logfile of HijackThis v1.99.1
Scan saved at 9:35:27 PM, on 3/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\pchealth\helpctr\binaries\helpctr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Data\My Downloads\Utilities\HijackThis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [aoeqrinczw] c:\windows\system32\aoeqrinczw.exe aoeqrinczw
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadbl...ivex/sabspx.cab
O16 - DPF: {CBD8B1CB-2F5F-415F-93E8-A297B33DCBB2} (CentrinoCheck Control) - http://entriq.vo.lln...eck_1_0_0_4.cab
O16 - DPF: {CE7D2BF2-D173-4CE2-9DAF-15EA153B5B43} - http://entriq.vo.lln...0_15_Silent.cab
O16 - DPF: {DE0FB644-C59B-46D1-B650-88BA945BC98F} - http://entriq.vo.lln...sal_1_0_0_3.cab
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

[Markka]

Hi and welcome to the forums. I'm Markka and I will be helping you with your malware issues. I check your HijackThis log. Right now I'm MRU Undergrad, everything that I post to you must be checked by teachers of Malware Removal University. Please be patient.

[Markka]

I've one question to you:
So you would like to delete mcafee?


Rename HijackThis.exe to Scanner.exe and after that take a new HijackThis log and send it to here

[manasta]

Hi Markka, Thank you for your help ... and I appreciate any assistance that you can provide. Regarding McAfee, I would like to completely remove whatever is still installed at this time. My intent, once the machine is back to normal, is to reinstall McAfee. Joe

[manasta]

Markka, I need to log onto the PC with the problem ... and then I will rename HiJackThis.exe to Scanner.exe and send you the new HiJackThis log. Joe

[manasta]

Markka,

Here is the latest HiJackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 6:26:49 PM, on 3/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Data\My Downloads\Utilities\HijackThis\Scanner.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [aoeqrinczw] c:\windows\system32\aoeqrinczw.exe aoeqrinczw
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadbl...ivex/sabspx.cab
O16 - DPF: {CBD8B1CB-2F5F-415F-93E8-A297B33DCBB2} (CentrinoCheck Control) - http://entriq.vo.lln...eck_1_0_0_4.cab
O16 - DPF: {CE7D2BF2-D173-4CE2-9DAF-15EA153B5B43} - http://entriq.vo.lln...0_15_Silent.cab
O16 - DPF: {DE0FB644-C59B-46D1-B650-88BA945BC98F} - http://entriq.vo.lln...sal_1_0_0_3.cab
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

[Markka]

Hello


Please download VundoFix.exe to your desktop.

• Double-click VundoFix.exe to run it.
• Click the Scan for Vundo button.
• Once it's done scanning, click the Remove Vundo button.
• You will receive a prompt asking if you want to remove the files, click YES
• Once you click yes, your desktop will go blank as it starts removing Vundo.
• When completed, it will prompt that it will reboot your computer, click OK.
• Please post the contents of C:\vundofix.txt and a new HiJackThis log.

Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Open HijackThis, Click Do a system scan only, checkmark these and press fix checked:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O4 - HKLM\..\Run: [aoeqrinczw] c:\windows\system32\aoeqrinczw.exe aoeqrinczw
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Open Notepad
-> copy the following lines into a new document:

sc delete McNASvc

Save the document to your desktop as Fix.bat and filetype: All Files
Go to your desktop and run the file Fix.bat and answer yes to any questions.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Now install some firewall to your computer. You can delete the firewall after that when we are ready and if mcafee includes a firewall. Here are free and good firewalls: (Install only one)

Comodo
OutPost
Kerio
Sygate
ZoneAlarm

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please download ATF-cleaner and save it to your desktop.

• Double-click ATF-Cleaner.exe to run the program.
  
• Under Main choose: Select All
  
• Click the Empty Selected button.
  
  If you use Firefox browser:
  
  
• Click Firefox at the top and choose: Select All
  
• Click the Empty Selected button.
  
• NOTE: If you would like to keep your saved passwords, please click No at the prompt.
  
  If you use Opera browser:
  
  
• Click Opera at the top and choose: Select All
  
• Click the Empty Selected button.
  
• NOTE: If you would like to keep your saved passwords, please click No at the prompt.
  
• Click Exit on the Main menu to close the program.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
http://www.ewido.net/en/download/

• Install AVG Anti-Spyware by double clicking the installer.
• Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
• On the main screen under Your Computer's security.
  • Click on Change state next to Resident shield. It should now change to inactive.
  • Click on Change state next to Automatic updates. It should now change to inactive.
  • Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
  • Wait until you see the Update succesfull message.
• Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
• Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.

If you are having problems with the updater, you can use this link to manually update ewido.
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please then reboot your computer in Safe Mode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
• Instead of Windows loading as normal, the Advanced Options Menu should appear;
• Select the first option, to run Windows in Safe Mode, then press Enter.
• Choose your usual account.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Delete this file: (if found)
C:\windows\system32\aoeqrinczw.exe

Delete this folder: (if found)
C:\program files\common files\mcafee
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.

• Click on Scanner on the toolbar.
• Click on the Settings tab.
  • Under How to act?
    • Click on Recommended Action and choose Quarantine from the popup menu.
  • Under How to scan?
    • All checkboxes should be ticked.
  • Under Possibly unwanted software:
    • All checkboxes should be ticked.
  • Under Reports:
    • Select Automatically generate report after every scan and uncheck Only if threats were found.
  • Under What to scan?
    • Select Scan every file.
• Click on the Scan tab.
• Click on Complete System Scan to start the scan process.
• Let the program scan the machine.
• When the scan has finished, follow the instructions below.
  IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
  • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
  • At the bottom of the window click on the Apply all Actions button. (3)
    
• When done, click the Save Scan Report button. (4)
  • Click the Save Report as button.
  • Save the report to your Desktop.
• Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.

Reboot in Normal Mode.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please Download F-Secure's Blacklight and save it to your desktop.

Doubleclick blbeta.exe, accept the agreement, click Scan, then click Next

You'll see a list what have been found. A log will appear to your desktop, it is named fsbl.xxxxxxx.log (xxxxxxx will be random numbers).

DON'T choose Rename if something was found!

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Post:
- a fresh HijackThis log
- Contents of C:\vundofix.txt
- AVG's log
- Blacklight's log

[manasta]

Markka,

Followed your instructions ... here are the latest results:

Logfile of HijackThis v1.99.1
Scan saved at 12:02:33 AM, on 3/13/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Data\My Downloads\Utilities\HijackThis\Scanner.exe

O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadbl...ivex/sabspx.cab
O16 - DPF: {CBD8B1CB-2F5F-415F-93E8-A297B33DCBB2} (CentrinoCheck Control) - http://entriq.vo.lln...eck_1_0_0_4.cab
O16 - DPF: {CE7D2BF2-D173-4CE2-9DAF-15EA153B5B43} - http://entriq.vo.lln...0_15_Silent.cab
O16 - DPF: {DE0FB644-C59B-46D1-B650-88BA945BC98F} - http://entriq.vo.lln...sal_1_0_0_3.cab
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe



VundoFix V6.3.15

Checking Java version...

Java version is 1.4.2.3
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.3
Old versions of java are exploitable and should be removed.

Scan started at 7:20:14 PM 3/8/2007

Listing files found while scanning....

C:\WINDOWS\system32\geebb.dll

Beginning removal...

Attempting to delete C:\WINDOWS\system32\geebb.dll
C:\WINDOWS\system32\geebb.dll Has been deleted!

Performing Repairs to the registry.
Done!

VundoFix V6.3.15

Checking Java version...

Java version is 1.4.2.3
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.3
Old versions of java are exploitable and should be removed.

Scan started at 7:54:45 PM 3/12/2007

Listing files found while scanning....

No infected files were found.


---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 11:33:11 PM 3/12/2007

+ Scan result:



:mozilla.13:C:\Documents and Settings\Christopher\Application Data\Mozilla\Firefox\Profiles\sewiat9m.default\cookies.txt -> TrackingCookie.Com : Cleaned.
:mozilla.89:C:\Documents and Settings\Christopher\Application Data\Mozilla\Firefox\Profiles\sewiat9m.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned.
:mozilla.72:C:\Documents and Settings\Christopher\Application Data\Mozilla\Firefox\Profiles\sewiat9m.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned.
HKU\S-1-5-21-3536822856-183305569-1142609340-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{8E13DDE1-E013-47EC-9C4C-27C2F78BDD26} -> Trojan.Conhook.c : Cleaned with backup (quarantined).
HKU\S-1-5-21-3536822856-183305569-1142609340-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8E13DDE1-E013-47EC-9C4C-27C2F78BDD26} -> Trojan.Conhook.c : Cleaned with backup (quarantined).


::Report end




03/12/07 23:39:50 [Info]: BlackLight Engine 1.0.55 initialized
03/12/07 23:39:50 [Info]: OS: 5.1 build 2600 (Service Pack 2)
03/12/07 23:39:50 [Note]: 7019 4
03/12/07 23:39:50 [Note]: 7005 0
03/12/07 23:39:54 [Note]: 7006 0
03/12/07 23:39:54 [Note]: 7011 1612
03/12/07 23:39:54 [Note]: 7026 0
03/12/07 23:39:55 [Note]: 7026 0
03/12/07 23:40:12 [Note]: FSRAW library version 1.7.1021
03/12/07 23:56:47 [Note]: 2000 1012
03/12/07 23:56:47 [Note]: 2000 1012
03/12/07 23:56:47 [Note]: 2000 1012
03/12/07 23:56:47 [Note]: 2000 1012
03/13/07 00:02:15 [Note]: 7007 0


Let me know if there is anything else I need to do.

Thanks,

Joe

[Markka]

Kaspersky online scanner works only with IE!


Please run an online scanner with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then start to download the latest definition files.
  
• Once the scanner is installed and the definitions downloaded, click Next.
  
• Now click on Scan Settings
  
• In the scan settings make sure that the following are selected:
  
  o Scan using the following Anti-Virus database:
  
  + Extended (If available otherwise Standard)
  
  o Scan Options:
  
  + Scan Archives
  + Scan Mail Bases
  
  
• Click OK
  
• Now under select a target to scan select My Computer
  
• The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
  
• Now click on the Save as Text button
  
• Save the file to your desktop.
  
• Copy and paste that information in your next post.

Post:
- a fresh HijackThis log
- Kaspersky's log

[manasta]

Markka, Cannot run the Kaspersky Online Scanner. Went to several sites that host the Kaspersky Online Scanner (including the one in your link), and the program will not launch ... I get some type of script error in IE. Joe

[Markka]

Hello and sorry for the delay

Run a scan with Dr.Web CureIt

Download Dr.Web CureIt to the desktop -> ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe

Run a scan with Dr.Web CureIt

• Doubleclick the drweb-cureit.exe file and Allow to run the express scan
• This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
• Once the short scan has finished, you should now mark the drives that you want to scan.
• Select all drives. A red dot shows which drives have been chosen.
• Click the green arrow at the right, and the scan will start.
• Click 'Yes to all' if it asks if you want to cure/move the file.
  
• When the scan has finished, look if you can click next icon next to the files found
• If so, click it and then click the next icon right below and select Move incurable
• After the scan, in the menu, click file and choose save report list
• Save the report to your desktop. The report will be called DrWeb.csv
• Close Dr.Web Cureit.
• Reboot the computer in Normal Mode,
• Post the Cure-it report and a fresh HijackThis log

[manasta]

Hi Markka,

Followed your last instructions. Here are the log files:

Logfile of HijackThis v1.99.1
Scan saved at 12:02:33 AM, on 3/13/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Data\My Downloads\Utilities\HijackThis\Scanner.exe

O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadbl...ivex/sabspx.cab
O16 - DPF: {CBD8B1CB-2F5F-415F-93E8-A297B33DCBB2} (CentrinoCheck Control) - http://entriq.vo.lln...eck_1_0_0_4.cab
O16 - DPF: {CE7D2BF2-D173-4CE2-9DAF-15EA153B5B43} - http://entriq.vo.lln...0_15_Silent.cab
O16 - DPF: {DE0FB644-C59B-46D1-B650-88BA945BC98F} - http://entriq.vo.lln...sal_1_0_0_3.cab
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe



inst.exe;C:\Documents and Settings\All Users\Application Data\AOL Downloads\AIMSUD338;Probably BACKDOOR.Trojan;Moved.;
inst.exe;C:\Documents and Settings\All Users\Application Data\AOL Downloads\SUD4024;Probably BACKDOOR.Trojan;Moved.;
setup.exe;C:\Documents and Settings\All Users\Application Data\AOL Downloads\triton_suite_install_2.0.1.3;Probably BACKDOOR.Trojan;Moved.;
inst.exe;C:\Documents and Settings\All Users\Application Data\AOL Downloads\triton_suite_install_6.0.28.3;Probably BACKDOOR.Trojan;Moved.;
mci30C.tmp;C:\RECYCLER\S-1-5-21-3536822856-183305569-1142609340-1006\Dc1\Installer;Probably BACKDOOR.Trojan;Moved.;
mcinst.exe;C:\RECYCLER\S-1-5-21-3536822856-183305569-1142609340-1006\Dc1\Installer;Probably BACKDOOR.Trojan;Moved.;
A0060120.exe;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP410;Probably DLOADER.Trojan;Moved.;
A0060335.dll;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP410;Probably DLOADER.Trojan;Moved.;
A0060492.exe;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP410;Probably DLOADER.Trojan;Moved.;
A0060570.exe;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP410;Probably DLOADER.Trojan;Moved.;
A0060901.dll;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP411;Probably DLOADER.Trojan;Moved.;
A0060995.exe;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP411;Probably BACKDOOR.Trojan;Moved.;
A0061025.exe;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP411;Probably DLOADER.Trojan;Moved.;
A0062027.dll;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP411;Probably DLOADER.Trojan;Moved.;
A0062134.exe;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP411;Probably BACKDOOR.Trojan;Moved.;
A0062146.exe;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP411;Probably BACKDOOR.Trojan;Moved.;
A0062160.exe;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP411;Probably BACKDOOR.Trojan;Moved.;
A0062190.exe;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP411;Probably BACKDOOR.Trojan;Moved.;
A0062203.exe;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP411;Probably BACKDOOR.Trojan;Moved.;
A0062233.exe;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP411;Probably BACKDOOR.Trojan;Moved.;
A0062310.exe;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP411;Probably BACKDOOR.Trojan;Moved.;
A0068704.exe;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP429;Probably BACKDOOR.Trojan;Moved.;
aff_0006.exe;C:\WINDOWS;Adware.Ykemi;Moved.;


Browser pop-ups appear to be gone ... but IE still opens up to a blank page ... even though a Home Page is set in the options. And, there are still some problems with IE executing scripts on some web pages.

Joe

[Markka]

Disable system restore:

• Right click on my computer icon
• Choose properties
• Click on system restore tab
• Select Turn off System Restore
• Click apply and click OK
• Reboot!

Enable system restore:

• Right click on my computer icon
• Choose properties
• Click on system restore tab
• un-check Turn off System Restore
• Click apply and click OK
• Reboot!

To invoke IE Reset from IE7 and IE7+, go to Tools Menu, Internet Options, Advanced Tab and click on Reset button.
If Internet Explorer is in a state where it cannot be started, one can get to IE Reset from Internet Options in Control Panel.
(http://blogs.msdn.co.../12/628499.aspx)



Post a fresh HijackThis log and also tell to me how is your computer running now? How is your IE7 running now?

[manasta]

Hi Markka,

Many thanks for your continued help and assistance ... I think we are getting close!

I finished the last set of instructions ... here is the latest HiJackThis logfile:

Logfile of HijackThis v1.99.1
Scan saved at 7:20:33 PM, on 3/15/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Data\My Downloads\Utilities\HijackThis\Scanner.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft....k/?LinkId=54843
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadbl...ivex/sabspx.cab
O16 - DPF: {CBD8B1CB-2F5F-415F-93E8-A297B33DCBB2} (CentrinoCheck Control) - http://entriq.vo.lln...eck_1_0_0_4.cab
O16 - DPF: {CE7D2BF2-D173-4CE2-9DAF-15EA153B5B43} - http://entriq.vo.lln...0_15_Silent.cab
O16 - DPF: {DE0FB644-C59B-46D1-B650-88BA945BC98F} - http://entriq.vo.lln...sal_1_0_0_3.cab
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

For some reason, IE still opens to this URL: http://runonce.msn.com/runonce2.aspx which produces a blank (blue background) page.

Tools / Internet Options / Home Page is set to http://www.google.com/

Any ideas why this is happenning?

Thanks,

Joe

[Markka]

• Open AVG Anti-Spyware.
• On the main screen under Your Computer's security.
• Click on Change state next to Resident shield.

It should now change to inactive.

Fix these lines with HijackThis:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft....k/?LinkId=54843


Reboot and after that go to change your start page.


Post a fresh HijackThis log and tell to me did that work