Spyware / Malware / Virus Removal

System Restore Not Working

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SysRest Topic Starter

Post #1November 19, 2011, 5:27 AM UTC

I have a virus of some sort. I received a popup saying that a Trojan infection had been quarantined. I closed out the window and ran Malware Bytes. No malicious items were detected. Just to be safe I attempted a system restore. My laptop went through the restore process, then on restart I got a message saying it had failed. I've attempted this several more times, selecting different dates as the restore point with the same result, unable to restore. I have no idea what is going on. Additionally I've noticed my laptop seems a bit slower.
Thanks in advance for you help.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:26:04 PM, on 11/18/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Motive\McciServiceHost.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Documents and Settings\Christina\Forefront UAG Remote Access Agent\owacisioncom\exchange1\uagqecsvc.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Xobni\XobniService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\WINDOWS\stsystra.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DellAutomatedPCTuneUp\PTAgnt.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\Program Files\Dell Network Assistant\ezi_hnm2.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\AVG\AVG9\avgscanx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [DellAutomatedPCTuneUp] "C:\Program Files\DellAutomatedPCTuneUp\PTAgnt.exe" /startup
O4 - HKCU\..\Run: [RocketDock] "C:\Program Files\RocketDock\RocketDock.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] 1
O4 - HKCU\..\Run: [AttachmentWiperowa.cision.com] "C:\Documents and Settings\Christina\Forefront UAG Remote Access Agent\owacisioncom\exchange1\AttachmentWiper.exeBatchRun\run.bat"
O4 - Global Startup: AT&T Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: Dell Network Assistant.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} (JuniperSetupClientControl Class) - https://juniper.net/dana-cached/sc/JuniperSetupClient.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: ASKUpgrade - Unknown owner - C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DellAMBrokerService - Unknown owner - C:\Program Files\DellAutomatedPCTuneUp\brkrsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Program Files\Dell Network Assistant\hnm_svc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: McciServiceHost - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciServiceHost.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
O23 - Service: XobniService - Xobni Corporation - C:\Program Files\Xobni\XobniService.exe

–
End of file - 10063 bytes

jeffce

Post #2November 19, 2011, 2:24 PM UTC

Hi and Welcome!!

My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:

I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Watch Topic button to the right of your topic title and then choosing the notification method ( Recommended: Inmediate Notification)
The fixes are specific to your problem and should only be used for the issues on this machine.
Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
It's often worth reading through these instructions and printing them for ease of reference.
If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
Please reply to this thread. Do not start a new topic.

IMPORTANT NOTE : Please do not delete anything unless instructed to.
DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.
Doing so could make your system inoperable and could require a full reinstall of your OS losing all your programs and data.

Vista and Windows 7 users:
These tools MUST be run from the executable (.exe) every time you run them
with Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.
———-

Please download DDS from one of the following links and save it to your desktop.

- DDS.scr
- DDS.pif
Disable any script blocking protection (How to Disable your Security Programs)
Double click DDS icon to run the tool (may take up to 3 minutes to run)
When done, DDS.txt will open.
After a few moments, attach.txt will open in a second window.
Save both reports to your desktop.

—————————————————

Post the contents of the DDS.txt report in your next reply
Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.

———-

Please download aswMBR to your desktop.

Double click the aswMBR icon to run it.
Vista and Windows 7 users right click the icon and choose "Run as administrator".
Click the Scan button to start scan.
When it finishes, press the save log button, save the logfile to your desktop and post its contents in your next reply.

[external image: Posted Image]
Click the image to enlarge it
———-

GMER

Download GMER Rootkit Scanner from here or here.

Extract the contents of the zipped file to desktop.
Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO.

[external image: Posted Image]
Click the image to enlarge it
In the right panel, you will see several boxes that have been checked. Uncheck the following …
- IAT/EAT
- Drives/Partition other than Systemdrive (typically C:\)
- Show All (don't miss this one)
Then click the Scan button & wait for it to finish.
Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
Save it where you can easily find it, such as your desktop, and attach it in your reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries.
———-

In your next reply please post the logs created by DDS, aswMBR and GMER.

SysRest

Post #3November 20, 2011, 2:21 AM UTC

Thanks so much in advance Jeff. I'm running the rootkit scan and will attach results shortly.

SysRest

Post #4November 20, 2011, 3:22 AM UTC

Hi Jeff, The results are attached. Thnx DDS (Ver_2011-08-26.01) - NTFSx86 Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_26 Run by [removed] at 16:51:41 on 2011-11-19 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.770 [GMT -6:00] . AV: AVG Anti-Virus Free *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF} . ============== Running Processes =============== . C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe C:\Program Files\AVG\AVG9\avgchsvx.exe C:\Program Files\AVG\AVG9\avgrsx.exe C:\Program Files\AVG\AVG9\avgcsrvx.exe C:\WINDOWS\system32\spoolsv.exe svchost.exe C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe C:\Program Files\AVG\AVG9\avgwdsvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Dell Network Assistant\hnm_svc.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\Motive\McciCMService.exe C:\Program Files\Common Files\Motive\McciServiceHost.exe C:\Program Files\AVG\AVG9\avgnsx.exe C:\Program Files\Microsoft LifeCam\MSCamS32.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\svchost.exe -k imgsvc C:\Documents and Settings\Christina\Forefront UAG Remote Access Agent\owacisioncom\exchange1\uagqecsvc.exe C:\WINDOWS\System32\WLTRYSVC.EXE C:\WINDOWS\System32\bcmwltry.exe C:\Program Files\Xobni\XobniService.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\WINDOWS\system32\rundll32.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\Dell\QuickSet\quickset.exe C:\WINDOWS\system32\WLTRAY.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\Program Files\Dell\MediaDirect\PCMService.exe C:\WINDOWS\stsystra.exe C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe C:\PROGRA~1\AVG\AVG9\avgtray.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\DellAutomatedPCTuneUp\PTAgnt.exe C:\Program Files\RocketDock\RocketDock.exe C:\Program Files\Dell Network Assistant\ezi_hnm2.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Mozilla Firefox\plugin-container.exe C:\Program Files\Common Files\Java\Java Update\jucheck.exe C:\Program Files\Citrix\GoToAssist\514\G2AProcessFactory.exe C:\WINDOWS\system32\wuauclt.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxp://www.google.com/ uInternet Settings,ProxyOverride = 127.0.0.1;*.local mURLSearchHooks: H - No File BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File uRun: [DellAutomatedPCTuneUp] "c:\program files\dellautomatedpctuneup\PTAgnt.exe" /startup uRun: [RocketDock] "c:\program files\rocketdock\RocketDock.exe" uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [Yahoo! Pager] 1 uRun: [AttachmentWiperowa.cision.com] "c:\documents and settings\christina\forefront uag remote access agent\owacisioncom\exchange1\attachmentwiper.exebatchrun\run.bat" mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit mRun: [NVHotkey] rundll32.exe nvHotkey.dll,Start mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe" mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe" mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe" mRun: [nwiz] nwiz.exe /installquiet mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe mRun: [SigmatelSysTrayApp] stsystra.exe mRun: [Motive SmartBridge] c:\progra~1\sbcsel~1\smartb~1\MotiveSB.exe mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe" mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mExplorerRun: [NoActiveDesktopChanges] 00000000 mExplorerRun: [NoActiveDesktop] 0 (0x0) mExplorerRun: [NoSaveSettings] 0 (0x0) mExplorerRun: [ClassicShell] 0 (0x0) StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\at&tse~1.lnk - c:\program files\sbc self support tool\bin\matcli.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dellne~1.lnk - c:\windows\installer\{0240bdfb-2995-4a3f-8c96-18d41282b716}\Icon0240BDFB3.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe mPolicies-explorer: NoSimpleStartMenu = 0 (0x0) dPolicies-explorer: NoSetActiveDesktop = 1 (0x1) dPolicies-explorer: NoActiveDesktopChanges = 1 (0x1) IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL Trusted Zone: $TALISMA_URL$ DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://juniper.net/dana-cached/sc/JuniperSetupClient.cab TCP: DhcpNameServer = 192.168.1.254 TCP: Interfaces\{CF11C882-268A-4C1A-A2A2-0E684641417D} : DhcpNameServer = 192.168.1.254 Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL Notify: avgrsstarter - avgrsstx.dll Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll . ================= FIREFOX =================== . FF - ProfilePath - c:\documents and settings\christina\application data\mozilla\firefox\profiles\dzyinj89.default\ FF - prefs.js: browser.search.selectedEngine - Yahoo! Search FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll FF - component: c:\program files\mozilla firefox\extensions\[removed]\components\Shim.dll FF - plugin: c:\documents and settings\christina\application data\move networks\plugins\npqmp071706000001.dll FF - plugin: c:\program files\common files\motive\npMotive.dll FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd} FF - Ext: Java Console: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} FF - Ext: Java Console: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} FF - Ext: The Browser Highlighter: [removed] - c:\program files\mozilla firefox\extensions\[removed] FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} FF - Ext: Java Quick Starter: [removed] - c:\program files\java\jre6\lib\deploy\jqs\ff FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg9\Firefox FF - Ext: NoScript: {73a6fe31-595d-460b-a920-fcc0f8843232} - %profile%\extensions\{73a6fe31-595d-460b-a920-fcc0f8843232} FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b} FF - Ext: Move Media Player: [removed] - c:\documents and settings\christina\application data\Move Networks . ============= SERVICES / DRIVERS =============== . R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-12-25 216400] R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-12-25 29712] R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-3-19 243152] R2 aawservice;Ad-Aware 2007 Service;c:\program files\lavasoft\ad-aware 2007\aawservice.exe [2008-1-4 587096] R2 ASKUpgrade;ASKUpgrade;c:\program files\askbardis\bar\bin\ASKUpgrade.exe [2009-11-13 234888] R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-10-30 308136] R2 McciServiceHost;McciServiceHost;c:\program files\common files\motive\McciServiceHost.exe [2010-10-30 315392] R2 uagqecsvc;Microsoft Forefront UAG Quarantine Enforcement Client;c:\documents and settings\christina\forefront uag remote access agent\owacisioncom\exchange1\uagqecsvc.exe [2011-7-12 149904] R2 XobniService;XobniService;c:\program files\xobni\XobniService.exe [2009-10-12 46824] S3 MSHUSBVideo;NX6000/NX3000/VX5000/VX5500/VX2000/VX7000 Filter Driver;c:\windows\system32\drivers\nx6000.sys [2009-4-19 30560] S4 ASKService;ASKService;c:\program files\askbardis\bar\bin\AskService.exe [2009-11-13 464264] . =============== Created Last 30 ================ . 2011-11-19 05:20:30 388096 —-a-r- c:\documents and settings\christina\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe 2011-11-19 04:18:13 ——– d—–w- c:\windows\system32\wbem\repository\FS 2011-11-19 04:18:13 ——– d—–w- c:\windows\system32\wbem\Repository . ==================== Find3M ==================== . 2011-10-18 04:17:16 414368 —-a-w- c:\windows\system32\FlashPlayerCPLApp.cpl 2011-10-10 14:22:41 692736 —-a-w- c:\windows\system32\inetcomm.dll 2011-09-28 07:06:50 599040 —-a-w- c:\windows\system32\crypt32.dll 2011-09-26 16:41:20 611328 —-a-w- c:\windows\system32\uiautomationcore.dll 2011-09-26 16:41:20 220160 —-a-w- c:\windows\system32\oleacc.dll 2011-09-26 16:41:14 20480 —-a-w- c:\windows\system32\oleaccrc.dll 2011-09-06 13:20:51 1858944 —-a-w- c:\windows\system32\win32k.sys 2011-09-05 13:56:22 667136 —-a-w- c:\windows\system32\wininet.dll 2011-09-05 13:56:22 61952 —-a-w- c:\windows\system32\tdc.ocx 2011-09-05 13:56:21 81920 —-a-w- c:\windows\system32\ieencode.dll 2011-09-05 12:35:09 369664 —-a-w- c:\windows\system32\html.iec . ============= FINISH: 16:52:26.13 ===============

Attachments:

jeffce

Post #5November 20, 2011, 3:42 AM UTC

Hi SysRest,

Please read through these instructions to familarize yourself with what to expect when this tool runs

Download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : How to Disable your Security Programs
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
———-

SysRest

Post #6November 20, 2011, 4:11 PM UTC

Hi Jeff,

The Combo fix log is below:

ComboFix 11-11-20.01 - Christina 11/20/2011 9:18.4.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1370 [GMT -6:00]
Running from: c:\documents and settings\[removed]\My Documents\Downloads\ComboFix.exe
AV: AVG Anti-Virus Free *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Administrator\GoToAssistDownloadHelper.exe
c:\documents and settings\All Users\Application Data\TEMP
c:\documents and settings\All Users\Application Data\TEMP\62E2D794.TMP
c:\documents and settings\All Users\Application Data\TEMP\AVG\avgmfapx.exe
c:\documents and settings\All Users\Application Data\TEMP\AVG\avgmfarx.dll
c:\documents and settings\All Users\Application Data\TEMP\AVG\avgntdumpx.exe
c:\documents and settings\All Users\Application Data\TEMP\AVG\avgrunasx.exe
c:\documents and settings\All Users\Application Data\TEMP\AVG\avi7.avg
c:\documents and settings\All Users\Application Data\TEMP\AVG\compat.ini
c:\documents and settings\All Users\Application Data\TEMP\AVG\htmlayout.dll
c:\documents and settings\All Users\Application Data\TEMP\AVG\incavi.avm
c:\documents and settings\All Users\Application Data\TEMP\AVG\license_cz.htm
c:\documents and settings\All Users\Application Data\TEMP\AVG\license_da.htm
c:\documents and settings\All Users\Application Data\TEMP\AVG\license_es.htm
c:\documents and settings\All Users\Application Data\TEMP\AVG\license_fr.htm
c:\documents and settings\All Users\Application Data\TEMP\AVG\license_ge.htm
c:\documents and settings\All Users\Application Data\TEMP\AVG\license_hu.htm
c:\documents and settings\All Users\Application Data\TEMP\AVG\license_id.htm
c:\documents and settings\All Users\Application Data\TEMP\AVG\license_in.htm
c:\documents and settings\All Users\Application Data\TEMP\AVG\license_it.htm
c:\documents and settings\All Users\Application Data\TEMP\AVG\license_jp.htm
c:\documents and settings\All Users\Application Data\TEMP\AVG\license_ko.htm
c:\documents and settings\All Users\Application Data\TEMP\AVG\license_ms.htm
c:\documents and settings\All Users\Application Data\TEMP\AVG\license_nl.htm
c:\documents and settings\All Users\Application Data\TEMP\AVG\license_pb.htm
c:\documents and settings\All Users\Application Data\TEMP\AVG\license_pl.htm
c:\documents and settings\All Users\Application Data\TEMP\AVG\license_pt.htm
c:\documents and settings\All Users\Application Data\TEMP\AVG\license_ru.htm
c:\documents and settings\All Users\Application Data\TEMP\AVG\license_sc.htm
c:\documents and settings\All Users\Application Data\TEMP\AVG\license_sk.htm
c:\documents and settings\All Users\Application Data\TEMP\AVG\license_sp.htm
c:\documents and settings\All Users\Application Data\TEMP\AVG\license_tr.htm
c:\documents and settings\All Users\Application Data\TEMP\AVG\license_us.htm
c:\documents and settings\All Users\Application Data\TEMP\AVG\license_zh.htm
c:\documents and settings\All Users\Application Data\TEMP\AVG\license_zt.htm
c:\documents and settings\All Users\Application Data\TEMP\AVG\mfaconf.txt
c:\documents and settings\All Users\Application Data\TEMP\AVG\mfacz.lns
c:\documents and settings\All Users\Application Data\TEMP\AVG\mfada.lns
c:\documents and settings\All Users\Application Data\TEMP\AVG\mfaes.lns
c:\documents and settings\All Users\Application Data\TEMP\AVG\mfafr.lns
c:\documents and settings\All Users\Application Data\TEMP\AVG\mfage.lns
c:\documents and settings\All Users\Application Data\TEMP\AVG\mfahu.lns
c:\documents and settings\All Users\Application Data\TEMP\AVG\mfaid.lns
c:\documents and settings\All Users\Application Data\TEMP\AVG\mfain.lns
c:\documents and settings\All Users\Application Data\TEMP\AVG\mfait.lns
c:\documents and settings\All Users\Application Data\TEMP\AVG\mfajp.lns
c:\documents and settings\All Users\Application Data\TEMP\AVG\mfako.lns
c:\documents and settings\All Users\Application Data\TEMP\AVG\mfams.lns
c:\documents and settings\All Users\Application Data\TEMP\AVG\mfanl.lns
c:\documents and settings\All Users\Application Data\TEMP\AVG\mfapb.lns
c:\documents and settings\All Users\Application Data\TEMP\AVG\mfapl.lns
c:\documents and settings\All Users\Application Data\TEMP\AVG\mfapt.lns
c:\documents and settings\All Users\Application Data\TEMP\AVG\mfaru.lns
c:\documents and settings\All Users\Application Data\TEMP\AVG\mfasc.lns
c:\documents and settings\All Users\Application Data\TEMP\AVG\mfask.lns
c:\documents and settings\All Users\Application Data\TEMP\AVG\mfasp.lns
c:\documents and settings\All Users\Application Data\TEMP\AVG\mfatr.lns
c:\documents and settings\All Users\Application Data\TEMP\AVG\mfaus.lns
c:\documents and settings\All Users\Application Data\TEMP\AVG\mfavera.txt
c:\documents and settings\All Users\Application Data\TEMP\AVG\mfaverx.txt
c:\documents and settings\All Users\Application Data\TEMP\AVG\mfazh.lns
c:\documents and settings\All Users\Application Data\TEMP\AVG\mfazt.lns
c:\documents and settings\All Users\Application Data\TEMP\AVG\microavi.avg
c:\documents and settings\All Users\Application Data\TEMP\AVG\miniavi.avg
c:\documents and settings\All Users\Application Data\TEMP\AVG\setup.exe
c:\documents and settings\All Users\Application Data\TEMP\AVG\setup.ini
c:\documents and settings\Christina\Application Data\JuniperExtXP.exe
c:\documents and settings\Christina\GoToAssistDownloadHelper.exe
c:\program files\Internet Explorer\SET10.tmp
c:\program files\Internet Explorer\SET11.tmp
c:\program files\Internet Explorer\SET12.tmp
c:\windows\system32\inf
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
——-\Legacy_COMSYSAPP
——-\Service_COMSysApp
.
.
((((((((((((((((((((((((( Files Created from 2011-10-20 to 2011-11-20 )))))))))))))))))))))))))))))))
.
.
2011-11-20 15:42 . 2011-11-20 15:42 ——– d—a-w- c:\documents and settings\All Users\Application Data\TEMP
2011-11-19 05:20 . 2011-11-19 05:20 388096 —-a-r- c:\documents and settings\Christina\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-11-19 04:18 . 2011-11-19 04:18 ——– d—–w- c:\windows\system32\wbem\Repository
2011-11-09 01:39 . 2011-11-19 04:26 ——– d—–w- c:\documents and settings\Doomsday\Local Settings\Application Data\Systemobj.NET
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-10-18 04:17 . 2011-05-22 14:46 414368 —-a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-10 14:22 . 2004-08-10 19:02 692736 —-a-w- c:\windows\system32\inetcomm.dll
2011-09-28 07:06 . 2004-08-04 10:00 599040 —-a-w- c:\windows\system32\crypt32.dll
2011-09-26 16:41 . 2007-10-09 18:03 611328 —-a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 16:41 . 2004-08-04 10:00 220160 —-a-w- c:\windows\system32\oleacc.dll
2011-09-26 16:41 . 2004-08-04 10:00 20480 —-a-w- c:\windows\system32\oleaccrc.dll
2011-09-13 13:24 . 2008-12-25 07:30 29712 —-a-w- c:\windows\system32\drivers\avgmfx86.sys
2011-09-06 13:20 . 2004-08-04 10:00 1858944 —-a-w- c:\windows\system32\win32k.sys
2011-09-05 13:56 . 2006-03-04 03:33 667136 —-a-w- c:\windows\system32\wininet.dll
2011-09-05 13:56 . 2004-08-04 10:00 61952 —-a-w- c:\windows\system32\tdc.ocx
2011-09-05 13:56 . 2004-08-04 10:00 81920 —-a-w- c:\windows\system32\ieencode.dll
2011-09-05 12:35 . 2004-08-04 10:00 369664 —-a-w- c:\windows\system32\html.iec
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{201f27d4-3704-41d6-89c1-aa35e39143ed}]
2009-04-02 18:47 333192 —-a-w- c:\program files\AskBarDis\bar\bin\askBar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{3041d03e-fd4b-44e0-b742-2d9b88305f98}"= "c:\program files\AskBarDis\bar\bin\askBar.dll" [2009-04-02 333192]
.
[HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Yahoo! Pager"="1" [X]
"DellAutomatedPCTuneUp"="c:\program files\DellAutomatedPCTuneUp\PTAgnt.exe" [2007-10-11 465136]
"RocketDock"="c:\program files\RocketDock\RocketDock.exe" [2007-09-02 495616]
"AttachmentWiperowa.cision.com"="c:\documents and settings\Christina\Forefront UAG Remote Access Agent\owacisioncom\exchange1\AttachmentWiper.exeBatchRun\run.bat" [2011-11-19 1275]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-06-06 8429568]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-06-03 851968]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-06-06 81920]
"NVHotkey"="nvHotkey.dll" [2007-06-06 67584]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2007-05-14 1191936]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-12-11 2183168]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
"PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-11-01 189736]
"nwiz"="nwiz.exe" [2007-06-06 1626112]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-03-17 47392]
"SigmatelSysTrayApp"="stsystra.exe" [2007-06-06 405504]
"Motive SmartBridge"="c:\progra~1\SBCSEL~1\SMARTB~1\MotiveSB.exe" [2005-08-24 442455]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2011-10-24 2078048]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-04-14 421160]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
AT&T Self Support Tool.lnk - c:\program files\SBC Self Support Tool\bin\matcli.exe [2008-2-28 217088]
Dell Network Assistant.lnk - c:\windows\Installer\{0240BDFB-2995-4A3F-8C96-18D41282B716}\Icon0240BDFB3.exe [2008-2-19 7168]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2008-2-19 50688]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoSimpleStartMenu"= 0 (0x0)
.
[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoSetActiveDesktop"= 1 (0x1)
"NoActiveDesktopChanges"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2010-10-31 03:18 12536 —-a-w- c:\windows\system32\avgrsstx.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-08-26 20:32 10536 —-a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LifeCam]
2009-03-17 19:24 157552 —-a-w- c:\program files\Microsoft LifeCam\LifeExp.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr]
2009-02-06 23:51 3885408 —-a-w- c:\program files\Windows Live\Messenger\msnmsgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"ASKService"=2 (0x2)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Vuze\\Azureus.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeCam.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeEnC2.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeExp.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeTray.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Dell Network Assistant\\ezi_hnm2.exe"=
"c:\\Documents and Settings\\Doomsday\\Application Data\\Juniper Networks\\Juniper Terminal Services Client\\dsTermServ.exe"=
"c:\\Documents and Settings\\Christina\\Application Data\\Juniper Networks\\Juniper Terminal Services Client\\dsTermServ.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\AVG\\AVG9\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgnsx.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Common Files\\Motive\\McciServiceHost.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
.
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [12/25/2008 1:30 AM 216400]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [3/19/2010 6:11 PM 243152]
R2 ASKUpgrade;ASKUpgrade;c:\program files\AskBarDis\bar\bin\ASKUpgrade.exe [11/13/2009 8:54 PM 234888]
R2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [10/30/2010 9:18 PM 308136]
R2 McciServiceHost;McciServiceHost;c:\program files\Common Files\Motive\McciServiceHost.exe [10/30/2010 5:44 PM 315392]
R2 uagqecsvc;Microsoft Forefront UAG Quarantine Enforcement Client;c:\documents and settings\Christina\Forefront UAG Remote Access Agent\owacisioncom\exchange1\uagqecsvc.exe [7/12/2011 7:41 PM 149904]
R2 XobniService;XobniService;c:\program files\Xobni\XobniService.exe [10/12/2009 10:33 AM 46824]
S3 MSHUSBVideo;NX6000/NX3000/VX5000/VX5500/VX2000/VX7000 Filter Driver;c:\windows\system32\drivers\nx6000.sys [4/19/2009 12:06 AM 30560]
S4 ASKService;ASKService;c:\program files\AskBarDis\bar\bin\AskService.exe [11/13/2009 8:53 PM 464264]
S4 sptd;sptd;c:\windows\system32\drivers\sptd.sys [2/27/2008 9:48 PM 717296]
.
Contents of the 'Scheduled Tasks' folder
.
2011-11-18 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 17:34]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = 127.0.0.1;*.local
Trusted Zone: $TALISMA_URL$
TCP: DhcpNameServer = 192.168.1.254
DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
FF - ProfilePath - c:\documents and settings\Christina\Application Data\Mozilla\Firefox\Profiles\dzyinj89.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo! Search
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - Ext: The Browser Highlighter: [removed] - c:\program files\Mozilla Firefox\extensions\[removed]
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: [removed] - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\AVG\AVG9\Firefox
FF - Ext: NoScript: {73a6fe31-595d-460b-a920-fcc0f8843232} - %profile%\extensions\{73a6fe31-595d-460b-a920-fcc0f8843232}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Move Media Player: [removed] - c:\documents and settings\Christina\Application Data\Move Networks
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-11-20 09:40
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes …
.
scanning hidden autostart entries …
.
scanning hidden files …
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————
.
- - - - - - - > 'winlogon.exe'(884)
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll
c:\windows\System32\BCMLogon.dll
.
- - - - - - - > 'explorer.exe'(3316)
c:\progra~1\SBCSEL~1\SMARTB~1\SBHook.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
———————— Other Running Processes ————————
.
c:\program files\Lavasoft\Ad-Aware 2007\aawservice.exe
c:\program files\AVG\AVG9\avgchsvx.exe
c:\program files\AVG\AVG9\avgrsx.exe
c:\program files\AVG\AVG9\avgcsrvx.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Dell Network Assistant\hnm_svc.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Motive\McciCMService.exe
c:\program files\Microsoft LifeCam\MSCamS32.exe
c:\program files\AVG\AVG9\avgnsx.exe
c:\windows\system32\nvsvc32.exe
c:\windows\System32\bcmwltry.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\RUNDLL32.EXE
c:\windows\system32\rundll32.exe
c:\windows\stsystra.exe
c:\program files\Dell Network Assistant\ezi_hnm2.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2011-11-20 09:53:05 - machine was rebooted
ComboFix-quarantined-files.txt 2011-11-20 15:52
.
Pre-Run: 27,661,729,792 bytes free
Post-Run: 28,243,111,936 bytes free
.
- - End Of File - - ACA526426F2EC381C3DEBA0FCAAE6329

jeffce

Post #7November 20, 2011, 6:11 PM UTC

Hi SysRest,

Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:

DDS::
uInternet Settings,ProxyOverride = 127.0.0.1;*.local
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
Trusted Zone: $TALISMA_URL$

File::
c:\program files\askbardis\bar\bin\ASKUpgrade.exe
c:\program files\AskBarDis\bar\bin\askBar.dll

DirLook::
c:\documents and settings\Doomsday\Local Settings\Application Data\Systemobj.NET

Registry::
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{3041d03e-fd4b-44e0-b742-2d9b88305f98}"=-

Driver::
ASKUpgrade

Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.

[external image: Posted Image]
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
———-

SysRest

Post #8November 20, 2011, 10:40 PM UTC

Hi Jeff,

Combo Fix Log below:

ComboFix 11-11-20.01 - Christina 11/20/2011 15:46:41.5.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1201 [GMT -6:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Christina\Desktop\CFScript.txt
AV: AVG Anti-Virus Free *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
FILE ::
"c:\program files\AskBarDis\bar\bin\askBar.dll"
"c:\program files\askbardis\bar\bin\ASKUpgrade.exe"
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\All Users\Application Data\TEMP
c:\program files\askbardis\bar\bin\askBar.dll
c:\program files\askbardis\bar\bin\ASKUpgrade.exe
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
——-\Legacy_ASKUPGRADE
——-\Service_ASKUpgrade
——-\Service_COMSysApp
.
.
((((((((((((((((((((((((( Files Created from 2011-10-20 to 2011-11-20 )))))))))))))))))))))))))))))))
.
.
2011-11-20 22:17 . 2011-11-20 22:17 ——– d—a-w- c:\documents and settings\All Users\Application Data\TEMP
2011-11-19 05:20 . 2011-11-19 05:20 388096 —-a-r- c:\documents and settings\Christina\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-11-19 04:18 . 2011-11-19 04:18 ——– d—–w- c:\windows\system32\wbem\Repository
2011-11-09 01:39 . 2011-11-19 04:26 ——– d—–w- c:\documents and settings\Doomsday\Local Settings\Application Data\Systemobj.NET
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-10-18 04:17 . 2011-05-22 14:46 414368 —-a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-10 14:22 . 2004-08-10 19:02 692736 —-a-w- c:\windows\system32\inetcomm.dll
2011-09-28 07:06 . 2004-08-04 10:00 599040 —-a-w- c:\windows\system32\crypt32.dll
2011-09-26 16:41 . 2007-10-09 18:03 611328 —-a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 16:41 . 2004-08-04 10:00 220160 —-a-w- c:\windows\system32\oleacc.dll
2011-09-26 16:41 . 2004-08-04 10:00 20480 —-a-w- c:\windows\system32\oleaccrc.dll
2011-09-13 13:24 . 2008-12-25 07:30 29712 —-a-w- c:\windows\system32\drivers\avgmfx86.sys
2011-09-06 13:20 . 2004-08-04 10:00 1858944 —-a-w- c:\windows\system32\win32k.sys
2011-09-05 13:56 . 2006-03-04 03:33 667136 —-a-w- c:\windows\system32\wininet.dll
2011-09-05 13:56 . 2004-08-04 10:00 61952 —-a-w- c:\windows\system32\tdc.ocx
2011-09-05 13:56 . 2004-08-04 10:00 81920 —-a-w- c:\windows\system32\ieencode.dll
2011-09-05 12:35 . 2004-08-04 10:00 369664 —-a-w- c:\windows\system32\html.iec
.
.
(((((((((((((((((((((((((((((((((((((((((((( Look )))))))))))))))))))))))))))))))))))))))))))))))))))))))))
.
—- Directory of c:\documents and settings\Doomsday\Local Settings\Application Data\Systemobj.NET —-
.
.
.
((((((((((((((((((((((((((((( SnapShot@2011-11-20_15.40.44 )))))))))))))))))))))))))))))))))))))))))
.
+ 2011-11-20 22:04 . 2011-11-20 22:04 16384 c:\windows\temp\Perflib_Perfdata_188.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Yahoo! Pager"="1" [X]
"DellAutomatedPCTuneUp"="c:\program files\DellAutomatedPCTuneUp\PTAgnt.exe" [2007-10-11 465136]
"RocketDock"="c:\program files\RocketDock\RocketDock.exe" [2007-09-02 495616]
"AttachmentWiperowa.cision.com"="c:\documents and settings\Christina\Forefront UAG Remote Access Agent\owacisioncom\exchange1\AttachmentWiper.exeBatchRun\run.bat" [2011-11-20 1389]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-06-06 8429568]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-06-03 851968]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-06-06 81920]
"NVHotkey"="nvHotkey.dll" [2007-06-06 67584]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2007-05-14 1191936]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-12-11 2183168]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
"PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-11-01 189736]
"nwiz"="nwiz.exe" [2007-06-06 1626112]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-03-17 47392]
"SigmatelSysTrayApp"="stsystra.exe" [2007-06-06 405504]
"Motive SmartBridge"="c:\progra~1\SBCSEL~1\SMARTB~1\MotiveSB.exe" [2005-08-24 442455]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2011-10-24 2078048]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-04-14 421160]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
AT&T Self Support Tool.lnk - c:\program files\SBC Self Support Tool\bin\matcli.exe [2008-2-28 217088]
Dell Network Assistant.lnk - c:\windows\Installer\{0240BDFB-2995-4A3F-8C96-18D41282B716}\Icon0240BDFB3.exe [2008-2-19 7168]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2008-2-19 50688]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoSimpleStartMenu"= 0 (0x0)
.
[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoSetActiveDesktop"= 1 (0x1)
"NoActiveDesktopChanges"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2010-10-31 03:18 12536 —-a-w- c:\windows\system32\avgrsstx.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-08-26 20:32 10536 —-a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LifeCam]
2009-03-17 19:24 157552 —-a-w- c:\program files\Microsoft LifeCam\LifeExp.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr]
2009-02-06 23:51 3885408 —-a-w- c:\program files\Windows Live\Messenger\msnmsgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"ASKService"=2 (0x2)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Vuze\\Azureus.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeCam.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeEnC2.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeExp.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeTray.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Dell Network Assistant\\ezi_hnm2.exe"=
"c:\\Documents and Settings\\Doomsday\\Application Data\\Juniper Networks\\Juniper Terminal Services Client\\dsTermServ.exe"=
"c:\\Documents and Settings\\Christina\\Application Data\\Juniper Networks\\Juniper Terminal Services Client\\dsTermServ.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\AVG\\AVG9\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgnsx.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Common Files\\Motive\\McciServiceHost.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
.
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [12/25/2008 1:30 AM 216400]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [3/19/2010 6:11 PM 243152]
R2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [10/30/2010 9:18 PM 308136]
R2 McciServiceHost;McciServiceHost;c:\program files\Common Files\Motive\McciServiceHost.exe [10/30/2010 5:44 PM 315392]
R2 uagqecsvc;Microsoft Forefront UAG Quarantine Enforcement Client;c:\documents and settings\Christina\Forefront UAG Remote Access Agent\owacisioncom\exchange1\uagqecsvc.exe [7/12/2011 7:41 PM 149904]
R2 XobniService;XobniService;c:\program files\Xobni\XobniService.exe [10/12/2009 10:33 AM 46824]
S3 MSHUSBVideo;NX6000/NX3000/VX5000/VX5500/VX2000/VX7000 Filter Driver;c:\windows\system32\drivers\nx6000.sys [4/19/2009 12:06 AM 30560]
S4 ASKService;ASKService;c:\program files\AskBarDis\bar\bin\AskService.exe [11/13/2009 8:53 PM 464264]
S4 sptd;sptd;c:\windows\system32\drivers\sptd.sys [2/27/2008 9:48 PM 717296]
.
Contents of the 'Scheduled Tasks' folder
.
2011-11-18 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 17:34]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com/
TCP: DhcpNameServer = 192.168.1.254
DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
FF - ProfilePath - c:\documents and settings\Christina\Application Data\Mozilla\Firefox\Profiles\dzyinj89.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo! Search
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - Ext: The Browser Highlighter: [removed] - c:\program files\Mozilla Firefox\extensions\[removed]
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: [removed] - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\AVG\AVG9\Firefox
FF - Ext: NoScript: {73a6fe31-595d-460b-a920-fcc0f8843232} - %profile%\extensions\{73a6fe31-595d-460b-a920-fcc0f8843232}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Move Media Player: [removed] - c:\documents and settings\Christina\Application Data\Move Networks
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-11-20 16:16
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes …
.
scanning hidden autostart entries …
.
scanning hidden files …
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————
.
- - - - - - - > 'winlogon.exe'(880)
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll
c:\windows\System32\BCMLogon.dll
.
- - - - - - - > 'explorer.exe'(1004)
c:\progra~1\SBCSEL~1\SMARTB~1\SBHook.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\OneX.DLL
c:\windows\system32\eappprxy.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
———————— Other Running Processes ————————
.
c:\program files\Lavasoft\Ad-Aware 2007\aawservice.exe
c:\program files\AVG\AVG9\avgchsvx.exe
c:\program files\AVG\AVG9\avgrsx.exe
c:\program files\AVG\AVG9\avgcsrvx.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Dell Network Assistant\hnm_svc.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Motive\McciCMService.exe
c:\program files\Microsoft LifeCam\MSCamS32.exe
c:\windows\system32\nvsvc32.exe
c:\windows\System32\bcmwltry.exe
c:\program files\AVG\AVG9\avgnsx.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\RUNDLL32.EXE
c:\windows\system32\rundll32.exe
c:\windows\stsystra.exe
c:\program files\Dell Network Assistant\ezi_hnm2.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2011-11-20 16:25:31 - machine was rebooted
ComboFix-quarantined-files.txt 2011-11-20 22:25
ComboFix2.txt 2011-11-20 15:53
.
Pre-Run: 28,250,238,976 bytes free
Post-Run: 28,227,436,544 bytes free
.
- - End Of File - - 1FA273B3817871CC52AB6308DF91F97D

jeffce

Post #9November 20, 2011, 11:22 PM UTC

Hi SysRest,

I see that you have Malwarebytes on your system. Please open Malwarebytes, update it and then run a Quick Scan. Please save the log that is created for your next reply.
———-

ESET Online Scanner
I'd like us to scan your machine with ESET Online Scan

Note: It is recommended to disable on-board anti-virus program and anti-spyware programs while performing scans so there are no conflicts and it will speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable your anti-virus along with your anti-spyware programs.

As a Vista/Win7 user you will need to right click your browser icon and select "Run as Administrator" in order to run this scan.

Do not use this instance of your browser for anything besides doing this scan
When the scan is complete and the results saved, close that instance of your browser
Open a new one the usual way and post the results in this topic.

Right-click and Run as Administartor on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan
Click the [external image: Posted Image] button.
For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
- Click on [external image: Posted Image] to download the ESET Smart Installer. Save it to your desktop.
- Double click on the [external image: Posted Image] icon on your desktop.
Check [external image: Posted Image]
Click the Start button.
Accept any security warnings from your browser.
Check [external image: Posted Image]
Make sure that the option "Remove found threats" is Unchecked
Push the Start button.
ESET will then download updates for itself, install itself, and begin
scanning your computer. Please be patient as this can take some time.
When the scan completes, push [external image: Posted Image]
Push [external image: Posted Image], and save the file to your desktop using a unique name, such as
ESETScan. Include the contents of this report in your next reply.
Push the Back button.
Push Finish

http://www.eset.com/onlinescan/
———-

In your next reply please post the logs created by Malwarebytes and ESET online scanner.

SysRest

Post #10November 21, 2011, 4:25 AM UTC

Hi Jeff, The logs are below: MalwareBytes Malwarebytes' Anti-Malware 1.51.2.1300 www.malwarebytes.org Database version: 8203 Windows 5.1.2600 Service Pack 3 Internet Explorer 6.0.2900.5512 11/20/2011 7:58:47 PM mbam-log-2011-11-20 (19-58-47).txt Scan type: Quick scan Objects scanned: 222225 Time elapsed: 7 minute(s), 30 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) ESET Log: C:\Documents and Settings\Christina\My Documents\Downloads\Lil Wayne - Tha Carter III [2008][explicit]\10 - Let The Beat Build (Produced By Kanye West & Deezle).mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan C:\Documents and Settings\Doomsday\Application Data\Sun\Java\Deployment\cache\6.0\32\4e5c2020-6fc459bb multiple threats C:\_OTM\MovedFiles\05312009_122627\Documents and Settings\Christina\My Documents\Azureus Downloads\T.I. - Paper Trail (Explicit) (2008)\11-t.i.-what_up_whats_haapnin.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan C:\_OTM\MovedFiles\05312009_122627\Documents and Settings\Christina\My Documents\Downloads\Amy Winehouse - Back To Black (Deluxe Edition 2007)\111-amy_winehouse-addicted.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan

jeffce

Post #11November 21, 2011, 12:54 PM UTC

Hi SysRest,

Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:

File::
C:\Documents and Settings\Christina\My Documents\Downloads\Lil Wayne - Tha Carter III [2008][explicit]\10 - Let The Beat Build (Produced By Kanye West & Deezle).mp3	
C:\Documents and Settings\Doomsday\Application Data\Sun\Java\Deployment\cache\6.0\32\4e5c2020-6fc459bb	
C:\_OTM\MovedFiles\05312009_122627\Documents and Settings\Christina\My Documents\Azureus Downloads\T.I. - Paper Trail (Explicit) (2008)\11-t.i.-what_up_whats_haapnin.mp3	
C:\_OTM\MovedFiles\05312009_122627\Documents and Settings\Christina\My Documents\Downloads\Amy Winehouse - Back To Black (Deluxe Edition 2007)\111-amy_winehouse-addicted.mp3	
c:\program files\AskBarDis\bar\bin\AskService.exe

Folder::
c:\documents and settings\Doomsday\Local Settings\Application Data\Systemobj.NET

Driver::
ASKService

Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.

[external image: Posted Image]
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
———-

How is your system running now?

SysRest

Post #12November 21, 2011, 6:27 PM UTC

Hi Jeff,

Seriously I can't thank you enough for all this work.
My system is running MUCH better. Everything loads faster, even my restarts are faster.
The ComboFix scan takes a much shorter time now.

Today's Combo Fix log is below:

ComboFix 11-11-20.01 - Christina 11/21/2011 11:20:22.6.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1386 [GMT -6:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Christina\Desktop\CFScript 11-21.txt
AV: AVG Anti-Virus Free *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
FILE ::
"c:\_otm\MovedFiles\05312009_122627\Documents and Settings\Christina\My Documents\Azureus Downloads\T.I. - Paper Trail (Explicit) (2008)\11-t.i.-what_up_whats_haapnin.mp3"
"c:\_otm\MovedFiles\05312009_122627\Documents and Settings\Christina\My Documents\Downloads\Amy Winehouse - Back To Black (Deluxe Edition 2007)\111-amy_winehouse-addicted.mp3"
"c:\documents and settings\Christina\My Documents\Downloads\Lil Wayne - Tha Carter III [2008][explicit]\10 - Let The Beat Build (Produced By Kanye West & Deezle).mp3"
"c:\documents and settings\Doomsday\Application Data\Sun\Java\Deployment\cache\6.0\32\4e5c2020-6fc459bb"
"c:\program files\AskBarDis\bar\bin\AskService.exe"
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\_otm\MovedFiles\05312009_122627\Documents and Settings\Christina\My Documents\Azureus Downloads\T.I. - Paper Trail (Explicit) (2008)\11-t.i.-what_up_whats_haapnin.mp3
c:\_otm\MovedFiles\05312009_122627\Documents and Settings\Christina\My Documents\Downloads\Amy Winehouse - Back To Black (Deluxe Edition 2007)\111-amy_winehouse-addicted.mp3
c:\documents and settings\All Users\Application Data\TEMP
c:\documents and settings\Christina\My Documents\Downloads\Lil Wayne - Tha Carter III [2008][explicit]\10 - Let The Beat Build (Produced By Kanye West & Deezle).mp3
c:\documents and settings\Doomsday\Application Data\Sun\Java\Deployment\cache\6.0\32\4e5c2020-6fc459bb
c:\documents and settings\Doomsday\Local Settings\Application Data\Systemobj.NET
c:\program files\AskBarDis\bar\bin\AskService.exe
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
——-\Legacy_ASKSERVICE
——-\Service_ASKService
——-\Service_COMSysApp
.
.
((((((((((((((((((((((((( Files Created from 2011-10-21 to 2011-11-21 )))))))))))))))))))))))))))))))
.
.
2011-11-21 17:42 . 2011-11-21 17:42 ——– d—a-w- c:\documents and settings\All Users\Application Data\TEMP
2011-11-21 01:53 . 2011-11-21 01:53 ——– d—–w- c:\program files\ESET
2011-11-19 05:20 . 2011-11-19 05:20 388096 —-a-r- c:\documents and settings\Christina\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-11-19 04:18 . 2011-11-19 04:18 ——– d—–w- c:\windows\system32\wbem\Repository
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-10-18 04:17 . 2011-05-22 14:46 414368 —-a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-10 14:22 . 2004-08-10 19:02 692736 —-a-w- c:\windows\system32\inetcomm.dll
2011-09-28 07:06 . 2004-08-04 10:00 599040 —-a-w- c:\windows\system32\crypt32.dll
2011-09-26 16:41 . 2007-10-09 18:03 611328 —-a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 16:41 . 2004-08-04 10:00 220160 —-a-w- c:\windows\system32\oleacc.dll
2011-09-26 16:41 . 2004-08-04 10:00 20480 —-a-w- c:\windows\system32\oleaccrc.dll
2011-09-13 13:24 . 2008-12-25 07:30 29712 —-a-w- c:\windows\system32\drivers\avgmfx86.sys
2011-09-06 13:20 . 2004-08-04 10:00 1858944 —-a-w- c:\windows\system32\win32k.sys
2011-09-05 13:56 . 2006-03-04 03:33 667136 —-a-w- c:\windows\system32\wininet.dll
2011-09-05 13:56 . 2004-08-04 10:00 61952 —-a-w- c:\windows\system32\tdc.ocx
2011-09-05 13:56 . 2004-08-04 10:00 81920 —-a-w- c:\windows\system32\ieencode.dll
2011-09-05 12:35 . 2004-08-04 10:00 369664 —-a-w- c:\windows\system32\html.iec
.
.
((((((((((((((((((((((((((((( SnapShot@2011-11-20_15.40.44 )))))))))))))))))))))))))))))))))))))))))
.
+ 2011-11-21 17:39 . 2011-11-21 17:39 16384 c:\windows\temp\Perflib_Perfdata_190.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Yahoo! Pager"="1" [X]
"DellAutomatedPCTuneUp"="c:\program files\DellAutomatedPCTuneUp\PTAgnt.exe" [2007-10-11 465136]
"RocketDock"="c:\program files\RocketDock\RocketDock.exe" [2007-09-02 495616]
"AttachmentWiperowa.cision.com"="c:\documents and settings\Christina\Forefront UAG Remote Access Agent\owacisioncom\exchange1\AttachmentWiper.exeBatchRun\run.bat" [2011-11-21 1446]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-06-06 8429568]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-06-03 851968]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-06-06 81920]
"NVHotkey"="nvHotkey.dll" [2007-06-06 67584]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2007-05-14 1191936]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-12-11 2183168]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
"PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-11-01 189736]
"nwiz"="nwiz.exe" [2007-06-06 1626112]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-03-17 47392]
"SigmatelSysTrayApp"="stsystra.exe" [2007-06-06 405504]
"Motive SmartBridge"="c:\progra~1\SBCSEL~1\SMARTB~1\MotiveSB.exe" [2005-08-24 442455]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2011-10-24 2078048]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-04-14 421160]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
AT&T Self Support Tool.lnk - c:\program files\SBC Self Support Tool\bin\matcli.exe [2008-2-28 217088]
Dell Network Assistant.lnk - c:\windows\Installer\{0240BDFB-2995-4A3F-8C96-18D41282B716}\Icon0240BDFB3.exe [2008-2-19 7168]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2008-2-19 50688]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoSimpleStartMenu"= 0 (0x0)
.
[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoSetActiveDesktop"= 1 (0x1)
"NoActiveDesktopChanges"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2010-10-31 03:18 12536 —-a-w- c:\windows\system32\avgrsstx.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-08-26 20:32 10536 —-a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LifeCam]
2009-03-17 19:24 157552 —-a-w- c:\program files\Microsoft LifeCam\LifeExp.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr]
2009-02-06 23:51 3885408 —-a-w- c:\program files\Windows Live\Messenger\msnmsgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"ASKService"=2 (0x2)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Vuze\\Azureus.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeCam.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeEnC2.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeExp.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeTray.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Dell Network Assistant\\ezi_hnm2.exe"=
"c:\\Documents and Settings\\Doomsday\\Application Data\\Juniper Networks\\Juniper Terminal Services Client\\dsTermServ.exe"=
"c:\\Documents and Settings\\Christina\\Application Data\\Juniper Networks\\Juniper Terminal Services Client\\dsTermServ.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\AVG\\AVG9\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgnsx.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Common Files\\Motive\\McciServiceHost.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
.
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [12/25/2008 1:30 AM 216400]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [3/19/2010 6:11 PM 243152]
R2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [10/30/2010 9:18 PM 308136]
R2 McciServiceHost;McciServiceHost;c:\program files\Common Files\Motive\McciServiceHost.exe [10/30/2010 5:44 PM 315392]
R2 uagqecsvc;Microsoft Forefront UAG Quarantine Enforcement Client;c:\documents and settings\Christina\Forefront UAG Remote Access Agent\owacisioncom\exchange1\uagqecsvc.exe [7/12/2011 7:41 PM 149904]
R2 XobniService;XobniService;c:\program files\Xobni\XobniService.exe [10/12/2009 10:33 AM 46824]
S3 MSHUSBVideo;NX6000/NX3000/VX5000/VX5500/VX2000/VX7000 Filter Driver;c:\windows\system32\drivers\nx6000.sys [4/19/2009 12:06 AM 30560]
S4 sptd;sptd;c:\windows\system32\drivers\sptd.sys [2/27/2008 9:48 PM 717296]
.
Contents of the 'Scheduled Tasks' folder
.
2011-11-18 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 17:34]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com/
TCP: DhcpNameServer = 192.168.1.254
DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
FF - ProfilePath - c:\documents and settings\Christina\Application Data\Mozilla\Firefox\Profiles\dzyinj89.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo! Search
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - Ext: The Browser Highlighter: [removed] - c:\program files\Mozilla Firefox\extensions\[removed]
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: [removed] - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\AVG\AVG9\Firefox
FF - Ext: NoScript: {73a6fe31-595d-460b-a920-fcc0f8843232} - %profile%\extensions\{73a6fe31-595d-460b-a920-fcc0f8843232}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Move Media Player: [removed] - c:\documents and settings\Christina\Application Data\Move Networks
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-11-21 11:40
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes …
.
scanning hidden autostart entries …
.
scanning hidden files …
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————
.
- - - - - - - > 'winlogon.exe'(884)
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll
c:\windows\System32\BCMLogon.dll
.
- - - - - - - > 'explorer.exe'(1392)
c:\progra~1\SBCSEL~1\SMARTB~1\SBHook.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
———————— Other Running Processes ————————
.
c:\program files\Lavasoft\Ad-Aware 2007\aawservice.exe
c:\program files\AVG\AVG9\avgchsvx.exe
c:\program files\AVG\AVG9\avgrsx.exe
c:\program files\AVG\AVG9\avgcsrvx.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Dell Network Assistant\hnm_svc.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Motive\McciCMService.exe
c:\program files\Microsoft LifeCam\MSCamS32.exe
c:\windows\system32\nvsvc32.exe
c:\windows\System32\bcmwltry.exe
c:\program files\AVG\AVG9\avgnsx.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\RUNDLL32.EXE
c:\windows\system32\rundll32.exe
c:\windows\stsystra.exe
c:\program files\Dell Network Assistant\ezi_hnm2.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2011-11-21 11:51:22 - machine was rebooted
ComboFix-quarantined-files.txt 2011-11-21 17:51
ComboFix2.txt 2011-11-20 22:25
ComboFix3.txt 2011-11-20 15:53
.
Pre-Run: 28,065,730,560 bytes free
Post-Run: 28,047,486,976 bytes free
.
- - End Of File - - BA7DABDFF3423558852FD75B1B1584B6

jeffce

Post #13November 21, 2011, 6:49 PM UTC

Hi SysRest,

My system is running MUCH better.

————–

You have an older version of Adobe Reader. You can download the current version HERE

You may want to consider Foxit Reader instead. It may be a bit lighter on resources.

Visit their support forum
Foxit Forum

In either case you should uninstall Adobe Reader 9.1 first. Be sure to move any PDF documents to another folder first though.
———-

Please download JavaRa to your desktop and unzip it to its own
folder

Run JavaRa.exe (double-click for XP/right-click and Run as Administrator for Vista), pick the language of your choice and click Select. Then
click Remove Older Versions.
Accept any prompts.
Open JavaRa.exe (double-click for XP/right-click and Run as Administrator for Vista) again and select Search For Updates.
Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest
Java Runtime Environment (JRE) version for your computer.

———-

Run DDS once more and post both the logs created into your next reply.

SysRest

Post #14November 21, 2011, 8:50 PM UTC

Hi Jeff, Adobe is updated as is Java. Here are the DDS Logs: DDS: . DDS (Ver_2011-08-26.01) - NTFSx86 Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_29 Run by [removed] at 14:45:02 on 2011-11-21 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1167 [GMT -6:00] . AV: AVG Anti-Virus Free *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF} . ============== Running Processes =============== . C:\WINDOWS\system32\svchost.exe -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe C:\Program Files\AVG\AVG9\avgchsvx.exe C:\Program Files\AVG\AVG9\avgrsx.exe C:\Program Files\AVG\AVG9\avgcsrvx.exe C:\WINDOWS\system32\spoolsv.exe svchost.exe C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files\AVG\AVG9\avgwdsvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Dell Network Assistant\hnm_svc.exe C:\Program Files\AVG\AVG9\avgnsx.exe C:\Program Files\Common Files\Motive\McciCMService.exe C:\Program Files\Common Files\Motive\McciServiceHost.exe C:\Program Files\Microsoft LifeCam\MSCamS32.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\svchost.exe -k imgsvc C:\Documents and Settings\Christina\Forefront UAG Remote Access Agent\owacisioncom\exchange1\uagqecsvc.exe C:\WINDOWS\System32\WLTRYSVC.EXE C:\Program Files\Xobni\XobniService.exe C:\WINDOWS\System32\bcmwltry.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\WINDOWS\system32\rundll32.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\Dell\QuickSet\quickset.exe C:\WINDOWS\system32\WLTRAY.exe C:\Program Files\Dell\MediaDirect\PCMService.exe C:\WINDOWS\stsystra.exe C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe C:\PROGRA~1\AVG\AVG9\avgtray.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\DellAutomatedPCTuneUp\PTAgnt.exe C:\Program Files\RocketDock\RocketDock.exe C:\Program Files\Dell Network Assistant\ezi_hnm2.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\system32\msiexec.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Mozilla Firefox\plugin-container.exe C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\system32\wuauclt.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxp://www.google.com/ mURLSearchHooks: H - No File BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll uRun: [DellAutomatedPCTuneUp] "c:\program files\dellautomatedpctuneup\PTAgnt.exe" /startup uRun: [RocketDock] "c:\program files\rocketdock\RocketDock.exe" uRun: [Yahoo! Pager] 1 uRun: [AttachmentWiperowa.cision.com] "c:\documents and settings\christina\forefront uag remote access agent\owacisioncom\exchange1\attachmentwiper.exebatchrun\run.bat" uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit mRun: [NVHotkey] rundll32.exe nvHotkey.dll,Start mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe" mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe" mRun: [nwiz] nwiz.exe /installquiet mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe mRun: [SigmatelSysTrayApp] stsystra.exe mRun: [Motive SmartBridge] c:\progra~1\sbcsel~1\smartb~1\MotiveSB.exe mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe" mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe" StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\at&tse~1.lnk - c:\program files\sbc self support tool\bin\matcli.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dellne~1.lnk - c:\windows\installer\{0240bdfb-2995-4a3f-8c96-18d41282b716}\Icon0240BDFB3.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe mPolicies-explorer: NoSimpleStartMenu = 0 (0x0) dPolicies-explorer: NoSetActiveDesktop = 1 (0x1) dPolicies-explorer: NoActiveDesktopChanges = 1 (0x1) IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://juniper.net/dana-cached/sc/JuniperSetupClient.cab TCP: DhcpNameServer = 192.168.1.254 TCP: Interfaces\{CF11C882-268A-4C1A-A2A2-0E684641417D} : DhcpNameServer = 192.168.1.254 Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL Notify: avgrsstarter - avgrsstx.dll Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll . ================= FIREFOX =================== . FF - ProfilePath - c:\documents and settings\christina\application data\mozilla\firefox\profiles\dzyinj89.default\ FF - prefs.js: browser.search.selectedEngine - Yahoo! Search FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll FF - component: c:\program files\mozilla firefox\extensions\[removed]\components\Shim.dll FF - plugin: c:\documents and settings\christina\application data\move networks\plugins\npqmp071706000001.dll FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll FF - plugin: c:\program files\common files\motive\npMotive.dll FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd} FF - Ext: Java Console: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} FF - Ext: Java Console: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} FF - Ext: The Browser Highlighter: [removed] - c:\program files\mozilla firefox\extensions\[removed] FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} FF - Ext: Java Console: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} FF - Ext: Java Quick Starter: [removed] - c:\program files\java\jre6\lib\deploy\jqs\ff FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg9\Firefox FF - Ext: NoScript: {73a6fe31-595d-460b-a920-fcc0f8843232} - %profile%\extensions\{73a6fe31-595d-460b-a920-fcc0f8843232} FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b} FF - Ext: Move Media Player: [removed] - c:\documents and settings\christina\application data\Move Networks . ============= SERVICES / DRIVERS =============== . R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-12-25 216400] R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-12-25 29712] R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-3-19 243152] R2 aawservice;Ad-Aware 2007 Service;c:\program files\lavasoft\ad-aware 2007\aawservice.exe [2008-1-4 587096] R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-10-30 308136] R2 McciServiceHost;McciServiceHost;c:\program files\common files\motive\McciServiceHost.exe [2010-10-30 315392] R2 uagqecsvc;Microsoft Forefront UAG Quarantine Enforcement Client;c:\documents and settings\christina\forefront uag remote access agent\owacisioncom\exchange1\uagqecsvc.exe [2011-7-12 149904] R2 XobniService;XobniService;c:\program files\xobni\XobniService.exe [2009-10-12 46824] S3 MSHUSBVideo;NX6000/NX3000/VX5000/VX5500/VX2000/VX7000 Filter Driver;c:\windows\system32\drivers\nx6000.sys [2009-4-19 30560] . =============== Created Last 30 ================ . 2011-11-21 01:53:48 ——– d—–w- c:\program files\ESET 2011-11-20 14:15:39 ——– d-sha-r- C:\cmdcons 2011-11-20 14:13:00 98816 —-a-w- c:\windows\sed.exe 2011-11-20 14:13:00 518144 —-a-w- c:\windows\SWREG.exe 2011-11-20 14:13:00 256000 —-a-w- c:\windows\PEV.exe 2011-11-20 14:13:00 208896 —-a-w- c:\windows\MBR.exe 2011-11-19 05:20:30 388096 —-a-r- c:\documents and settings\christina\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe 2011-11-19 04:18:13 ——– d—–w- c:\windows\system32\wbem\repository\FS 2011-11-19 04:18:13 ——– d—–w- c:\windows\system32\wbem\Repository . ==================== Find3M ==================== . 2011-10-18 04:17:16 414368 —-a-w- c:\windows\system32\FlashPlayerCPLApp.cpl 2011-10-10 14:22:41 692736 —-a-w- c:\windows\system32\inetcomm.dll 2011-10-03 11:06:03 472808 —-a-w- c:\windows\system32\deployJava1.dll 2011-10-03 08:37:52 73728 —-a-w- c:\windows\system32\javacpl.cpl 2011-09-28 07:06:50 599040 —-a-w- c:\windows\system32\crypt32.dll 2011-09-26 16:41:20 611328 —-a-w- c:\windows\system32\uiautomationcore.dll 2011-09-26 16:41:20 220160 —-a-w- c:\windows\system32\oleacc.dll 2011-09-26 16:41:14 20480 —-a-w- c:\windows\system32\oleaccrc.dll 2011-09-06 13:20:51 1858944 —-a-w- c:\windows\system32\win32k.sys 2011-09-05 13:56:22 667136 —-a-w- c:\windows\system32\wininet.dll 2011-09-05 13:56:22 61952 —-a-w- c:\windows\system32\tdc.ocx 2011-09-05 13:56:21 81920 —-a-w- c:\windows\system32\ieencode.dll 2011-09-05 12:35:09 369664 —-a-w- c:\windows\system32\html.iec . ============= FINISH: 14:46:38.89 =============== DDS Attach: UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-08-26.01) . Microsoft Windows XP Home Edition Boot Device: \Device\HarddiskVolume2 Install Date: 2/12/2009 1:16:18 PM System Uptime: 11/21/2011 12:04:02 PM (2 hours ago) . Motherboard: Dell Inc. | | 0WY040 Processor: Intel® Core™2 Duo CPU T5270 @ 1.40GHz | Microprocessor | 1396/200mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 146 GiB total, 25.805 GiB free. D: is CDROM () . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP548: 11/18/2011 10:51:13 PM - System Checkpoint RP549: 11/18/2011 11:20:24 PM - Installed HiJackThis RP550: 11/20/2011 8:56:07 AM - System Checkpoint RP551: 11/21/2011 12:22:05 PM - System Checkpoint RP552: 11/21/2011 1:24:06 PM - Removed Adobe Reader 9.1. RP553: 11/21/2011 1:24:49 PM - Installed Adobe Reader X (10.1.1). RP554: 11/21/2011 2:41:29 PM - Installed Java™ 6 Update 29 . ==== Installed Programs ====================== . Acrobat.com Ad-Aware 2007 Adobe AIR Adobe Anchor Service CS3 Adobe Asset Services CS3 Adobe Bridge CS3 Adobe Bridge Start Meeting Adobe Camera Raw 4.0 Adobe CMaps Adobe Color - Photoshop Specific Adobe Color Common Settings Adobe Color EU Extra Settings Adobe Color JA Extra Settings Adobe Color NA Recommended Settings Adobe Default Language CS3 Adobe Device Central CS3 Adobe Dreamweaver CS3 Adobe ExtendScript Toolkit 2 Adobe Extension Manager CS3 Adobe Flash Player 10 ActiveX Adobe Flash Player 11 Plugin Adobe Fonts All Adobe Help Viewer CS3 Adobe Linguistics CS3 Adobe PDF Library Files Adobe Photoshop CS3 Adobe Reader X (10.1.1) Adobe Setup Adobe Stock Photos CS3 Adobe Type Support Adobe Update Manager CS3 Adobe Version Cue CS3 Client Adobe WinSoft Linguistics Plugin Adobe XMP Panels CS3 Apple Application Support Apple Mobile Device Support Apple Software Update AT&T Service & Support Tool ATT-PRT22 AVG Free 9.0 Bonjour Broadcom Management Programs Choice Guard Combined Community Codec Pack 2008-09-21 16:18 Compatibility Pack for the 2007 Office system Conexant HDA D330 MDC V.92 Modem Dell Automated PC TuneUp Dell Network Assistant Dell Touchpad Dell Wireless WLAN Card Digital Line Detect ESET Online Scanner v3 GoToAssist 8.0.0.514 HiJackThis HijackThis 2.0.2 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows XP (KB2158563) Hotfix for Windows XP (KB2443685) Hotfix for Windows XP (KB2570791) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB961118) Hotfix for Windows XP (KB970653-v3) Hotfix for Windows XP (KB976098-v2) Hotfix for Windows XP (KB979306) Hotfix for Windows XP (KB981793) IntelliSonic Speech Enhancement iTunes J2SE Runtime Environment 5.0 Update 6 Java Auto Updater Java™ 6 Update 29 Java™ 6 Update 5 Juniper Networks Host Checker Juniper Networks Setup Client Juniper Networks Setup Client Activex Control Juniper Terminal Services Client Malwarebytes' Anti-Malware version 1.51.1.1800 MediaDirect Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB2572067) Microsoft .NET Framework 1.1 Security Update (KB979906) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft Application Error Reporting Microsoft Corporation Microsoft Internationalized Domain Names Mitigation APIs Microsoft LifeCam Microsoft National Language Support Downlevel APIs Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office Access MUI (English) 2007 Microsoft Office Access Setup Metadata MUI (English) 2007 Microsoft Office Enterprise 2007 Microsoft Office Excel MUI (English) 2007 Microsoft Office Groove MUI (English) 2007 Microsoft Office Groove Setup Metadata MUI (English) 2007 Microsoft Office InfoPath MUI (English) 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office Outlook MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2) Microsoft Office Publisher MUI (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Word MUI (English) 2007 Microsoft Reader Microsoft Silverlight Microsoft Software Update for Web Folders (English) 12 Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Works MobileMe Control Panel Modem Diagnostic Tool Move Media Player Mozilla Firefox (3.6.24) MSVCRT MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MSXML 6.0 Parser (KB933579) Netflix Movie Viewer NetWaiting NVIDIA Drivers PDF Settings Peggle Deluxe 1.01 QuickSet QuickTime RocketDock 1.3.5 SecondLifeViewer2 (remove only) Security Update for 2007 Microsoft Office System (KB2288621) Security Update for 2007 Microsoft Office System (KB2288931) Security Update for 2007 Microsoft Office System (KB2345043) Security Update for 2007 Microsoft Office System (KB2553074) Security Update for 2007 Microsoft Office System (KB2553089) Security Update for 2007 Microsoft Office System (KB2553090) Security Update for 2007 Microsoft Office System (KB2584063) Security Update for 2007 Microsoft Office System (KB969559) Security Update for 2007 Microsoft Office System (KB976321) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473) Security Update for Microsoft Office Access 2007 (KB979440) Security Update for Microsoft Office Excel 2007 (KB2553073) Security Update for Microsoft Office Groove 2007 (KB2552997) Security Update for Microsoft Office InfoPath 2007 (KB2510061) Security Update for Microsoft Office InfoPath 2007 (KB979441) Security Update for Microsoft Office PowerPoint 2007 (KB2535818) Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623) Security Update for Microsoft Office Publisher 2007 (KB2284697) Security Update for Microsoft Office system 2007 (972581) Security Update for Microsoft Office system 2007 (KB974234) Security Update for Microsoft Office Visio Viewer 2007 (KB973709) Security Update for Microsoft Office Word 2007 (KB2344993) Security Update for Microsoft Windows (KB2564958) Security Update for Step By Step Interactive Training (KB923723) Security Update for Windows Media Player (KB2378111) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player (KB975558) Security Update for Windows Media Player (KB979402) Security Update for Windows XP (KB2079403) Security Update for Windows XP (KB2115168) Security Update for Windows XP (KB2121546) Security Update for Windows XP (KB2229593) Security Update for Windows XP (KB2259922) Security Update for Windows XP (KB2279986) Security Update for Windows XP (KB2286198) Security Update for Windows XP (KB2296011) Security Update for Windows XP (KB2296199) Security Update for Windows XP (KB2347290) Security Update for Windows XP (KB2360131) Security Update for Windows XP (KB2360937) Security Update for Windows XP (KB2387149) Security Update for Windows XP (KB2393802) Security Update for Windows XP (KB2412687) Security Update for Windows XP (KB2416400) Security Update for Windows XP (KB2419632) Security Update for Windows XP (KB2423089) Security Update for Windows XP (KB2436673) Security Update for Windows XP (KB2440591) Security Update for Windows XP (KB2443105) Security Update for Windows XP (KB2476490) Security Update for Windows XP (KB2476687) Security Update for Windows XP (KB2478960) Security Update for Windows XP (KB2478971) Security Update for Windows XP (KB2479628) Security Update for Windows XP (KB2479943) Security Update for Windows XP (KB2481109) Security Update for Windows XP (KB2482017) Security Update for Windows XP (KB2483185) Security Update for Windows XP (KB2485376) Security Update for Windows XP (KB2485663) Security Update for Windows XP (KB2491683) Security Update for Windows XP (KB2497640) Security Update for Windows XP (KB2503658) Security Update for Windows XP (KB2503665) Security Update for Windows XP (KB2506212) Security Update for Windows XP (KB2506223) Security Update for Windows XP (KB2507618) Security Update for Windows XP (KB2507938) Security Update for Windows XP (KB2508272) Security Update for Windows XP (KB2508429) Security Update for Windows XP (KB2509553) Security Update for Windows XP (KB2510581) Security Update for Windows XP (KB2511455) Security Update for Windows XP (KB2524375) Security Update for Windows XP (KB2530548) Security Update for Windows XP (KB2535512) Security Update for Windows XP (KB2536276-v2) Security Update for Windows XP (KB2536276) Security Update for Windows XP (KB2544521) Security Update for Windows XP (KB2544893-v2) Security Update for Windows XP (KB2544893) Security Update for Windows XP (KB2555917) Security Update for Windows XP (KB2559049) Security Update for Windows XP (KB2562937) Security Update for Windows XP (KB2566454) Security Update for Windows XP (KB2567053) Security Update for Windows XP (KB2567680) Security Update for Windows XP (KB2570222) Security Update for Windows XP (KB2570947) Security Update for Windows XP (KB2586448) Security Update for Windows XP (KB2592799) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953155) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958215) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB958869) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960714) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB963027) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB969897) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB969947) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB970430) Security Update for Windows XP (KB971468) Security Update for Windows XP (KB971486) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB971961) Security Update for Windows XP (KB972260) Security Update for Windows XP (KB972270) Security Update for Windows XP (KB973346) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973525) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB973904) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974318) Security Update for Windows XP (KB974392) Security Update for Windows XP (KB974455) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Security Update for Windows XP (KB975560) Security Update for Windows XP (KB975561) Security Update for Windows XP (KB975562) Security Update for Windows XP (KB975713) Security Update for Windows XP (KB976325) Security Update for Windows XP (KB977165) Security Update for Windows XP (KB977816) Security Update for Windows XP (KB977914) Security Update for Windows XP (KB978037) Security Update for Windows XP (KB978251) Security Update for Windows XP (KB978262) Security Update for Windows XP (KB978338) Security Update for Windows XP (KB978542) Security Update for Windows XP (KB978601) Security Update for Windows XP (KB978706) Security Update for Windows XP (KB979309) Security Update for Windows XP (KB979482) Security Update for Windows XP (KB979559) Security Update for Windows XP (KB979683) Security Update for Windows XP (KB979687) Security Update for Windows XP (KB980195) Security Update for Windows XP (KB980218) Security Update for Windows XP (KB980232) Security Update for Windows XP (KB980436) Security Update for Windows XP (KB981322) Security Update for Windows XP (KB981349) Security Update for Windows XP (KB981852) Security Update for Windows XP (KB981957) Security Update for Windows XP (KB981997) Security Update for Windows XP (KB982132) Security Update for Windows XP (KB982214) Security Update for Windows XP (KB982381) Security Update for Windows XP (KB982665) Segoe UI Skype web features Skype™ 4.1 Sonic Activation Module Update for 2007 Microsoft Office System (KB967642) Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Microsoft Office 2007 System (KB2539530) Update for Microsoft Office OneNote 2007 (KB980729) Update for Microsoft Office Outlook 2007 (KB2583910) Update for Outlook 2007 Junk Email Filter (KB2596560) Update for Windows XP (KB2141007) Update for Windows XP (KB2345886) Update for Windows XP (KB2467659) Update for Windows XP (KB2541763) Update for Windows XP (KB2607712) Update for Windows XP (KB2616676) Update for Windows XP (KB2641690) Update for Windows XP (KB951978) Update for Windows XP (KB955759) Update for Windows XP (KB955839) Update for Windows XP (KB961503) Update for Windows XP (KB967715) Update for Windows XP (KB968389) Update for Windows XP (KB971029) Update for Windows XP (KB971737) Update for Windows XP (KB973687) Update for Windows XP (KB973815) Update for Windows XP (KB976749) Update for Windows XP (KB978207) Update for Windows XP (KB980182) Visual C++ 8.0 ATL (x86) WinSXS MSM Visual C++ 8.0 CRT (x86) WinSXS MSM Vuze Vuze Toolbar WebFldrs XP Windows Genuine Advantage Validation Tool (KB892130) Windows Live Call Windows Live Communications Platform Windows Live Essentials Windows Live Messenger Windows Live Sign-in Assistant Windows Live Upload Tool Windows Media Format 11 runtime Windows Media Player 11 Windows Presentation Foundation Windows XP Service Pack 3 WinRAR archiver XML Paper Specification Shared Components Pack 1.0 Xobni Xobni Core Yahoo! Detect . ==== Event Viewer Messages From Past Week ======== . 11/20/2011 8:40:10 AM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751) 11/20/2011 8:16:30 AM, error: Service Control Manager [7034] - The Dell Wireless WLAN Tray Service service terminated unexpectedly. It has done this 1 time(s). 11/20/2011 8:12:34 AM, error: NapAgent [12] - The enforcement client 79622 failed the call to NapEnforcementClientCallback::NotifySoHChange. 11/20/2011 8:08:57 AM, error: Service Control Manager [7034] - The Microsoft Forefront UAG Quarantine Enforcement Client service terminated unexpectedly. It has done this 1 time(s). 11/20/2011 3:58:47 PM, error: Service Control Manager [7034] - The ASKUpgrade service terminated unexpectedly. It has done this 1 time(s). 11/19/2011 4:58:34 PM, error: atapi [9] - The device, \Device\Ide\IdePort1, did not respond within the timeout period. 11/18/2011 10:08:15 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: APPDRV AvgLdx86 AvgMfx86 Fips intelppm 11/18/2011 10:08:13 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} . ==== End Of File ===========================

jeffce

Post #15November 21, 2011, 9:32 PM UTC

Hi SysRest,

Please do the following:

Hold down the Windows key and press R to open a run box
type the following text into the run box

appwiz.cpl

This will open your Programs And Features. A list of installed programs will populate

Remove the following programs:

Java™ 6 Update 5
Vuze
Vuze Toolbar

———-

Are there any other problems with your computer?

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System Restore Not Working

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