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[Closed] IE Browser


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#1 Chas_

Chas_

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Posted 22 October 2009 - 01:42 PM

Littler bugger gets around. I opened up IE and saw 2 command line windows open up.....I didn't see any activity in them but the system has been buggy lately again.

Buggy:
-Explorer.exe locks up the system
- Explorer refuses to shut down
- Shutdown hangs up
- mouse arrow has no effect.
-The curser double clicks a lot.
-I can't highlight text to cut and paste cause it's too jumpy
moves, and refuses to highlight.
-Firefox builds up to 100% unilization and freezes up.
- Reboots stop clearing problems up

- I have reformatted the drive once, which cleared the system for a while
but now I've repaired windows install twice in 2 weeks because the bugs piled up
and I couldn't move.

I went to uninstall IE but it's not listed in add/remove.

Here is my HJT log. Wondering if these 5 items look ok? Any advice for cleaning IE?
Thanks Guys

Chas

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:53:17 PM, on 10/22/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Locate\Locate32.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Micro Niche Finder\srvany.exe
C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\Micro Niche Finder\bggoogle.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Spyware Doctor\TFEngine\TFService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Spyware Doctor\pctsGui.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\OpenOffice.org 3\program\scalc.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Locate32 Autorun.lnk = C:\Program Files\Locate\Locate32.exe
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Identities Editor - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComEditIdent.html
O8 - Extra context menu item: Passcards Editor - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComEditPass.html
O8 - Extra context menu item: Password Generator - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComPasswordGenerator.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Options - {320AF880-6646-11D3-ABEE-C5DBF3571F4C} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComOptions.html
O9 - Extra 'Tools' menuitem: RoboForm Options - {320AF880-6646-11D3-ABEE-C5DBF3571F4C} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComOptions.html
O9 - Extra button: Customize - {320AF880-6646-11D3-ABEE-C5DBF3571F4E} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O9 - Extra 'Tools' menuitem: Customize Menu - {320AF880-6646-11D3-ABEE-C5DBF3571F4E} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O9 - Extra button: Generate - {320AF880-6646-11D3-ABEE-C5DBF3571F50} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComPasswordGenerator.html
O9 - Extra 'Tools' menuitem: Password Generator - {320AF880-6646-11D3-ABEE-C5DBF3571F50} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComPasswordGenerator.html
O9 - Extra button: TaskBar - {320AF880-6646-11D3-ABEE-C5DBF3571F51} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComTaskBarIcon.html
O9 - Extra 'Tools' menuitem: RoboForm TaskBar Icon - {320AF880-6646-11D3-ABEE-C5DBF3571F51} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComTaskBarIcon.html
O9 - Extra button: Identities - {45DB34C3-955C-11D3-ABEF-444553540000} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComEditIdent.html
O9 - Extra 'Tools' menuitem: Identities Editor - {45DB34C3-955C-11D3-ABEF-444553540000} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComEditIdent.html
O9 - Extra button: Passcards - {45DB34C3-955C-11D3-ABEF-444553540001} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComEditPass.html
O9 - Extra 'Tools' menuitem: Passcards Editor - {45DB34C3-955C-11D3-ABEF-444553540001} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComEditPass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1256056228171
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\GOOGLE\GOOGLE~1\GOEC62~1.DLL
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Browser Defender Update Service - Threat Expert Ltd. - C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Desktop Manager 5.9.908.26273 (GoogleDesktopManager-082609-090623) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Micro Niche Finder Background Download Service - Unknown owner - C:\Program Files\Micro Niche Finder\srvany.exe
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\Spyware Doctor\TFEngine\TFService.exe

--
End of file - 8468 bytes

Edited by Chas_, 22 October 2009 - 01:53 PM.

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#2 Tomk

Tomk

    Beguilement Monitor

  • Classroom Admin
  • 20,156 posts

Posted 26 October 2009 - 11:23 AM

Hi Chas_,

:welcome:

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. Logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

  • Download DDS and save it to your desktop from
  • Here
  • here or
  • here.
    • Disable any script blocking protection (How to Disable your Security Programs)
    • Double click DDS icon to run the tool (may take up to 3 minutes to run)
    • When done, DDS.txt will open.
    • After a few moments, attach.txt will open in a second window.
    • Save both reports to your desktop.
  • We Need to check for Rootkits with RootRepeal
    • Download RootRepeal from one of the following locations and save it to your desktop.
    • Open Posted Image on your desktop.
    • Click the Posted Image tab.
    • Click the Posted Image button.
    • In the Select Scan dialog, check
      Posted Image
    • Push Ok
    • Check the box for your main system drive (Usually C:), and press Ok.
    • Allow RootRepeal to run a scan of your system. This may take some time.
    • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt.
  • Copy/paste the log (that you've previously saved to your desktop) from RootRepeal onto your post.

  • Copy/paste the DDS.txt log (that you've previously saved to your desktop) onto your post.

  • Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.

Tomk
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#3 Tomk

Tomk

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Posted 02 November 2009 - 12:36 AM

Due to inactivity this topic will be closed. If you need help please start a new thread.

Tomk
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