Hi, Thanks for your help upfront.
I have been having general issues with my computer. IE and FF will launch and then when trying to open something like FB it will open but then freeze when trying to navigate to anything inside FB.
Then when I clicked on any program it would not open. I ran Malwarebytes, and it picked up 10 things and killed them. Now I can open a few programs okay, but IE still freezes up and then I cannot open anything again. When I click cntrl+alt+del I get a black screen.
Please help.
Thanks.
I attached the latest Mbam log.
Edit by Doug
I'm moving your topic to our Malware Removal Forum.
While this "funmoods" item can be "uninstalled" using the regular add/remove, it also makes changes to Hosts File, May change your browser home page, inserts itself as a search engine, and places "default" settings, in addition to leaving remnants which you probably don't want, and could be hazardous.
therefore I think you might need some help getting rid of this completely.
Our Malware Team is excellent.
Please do not make any additional posts to this thread until a Malware Specialist makes a reply to you.
Best Regards
Hi and Welcome!! My name isJeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:
I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for the issues on this machine.
Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
It's often worth reading through these instructions and printing them for ease of reference.
If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
Please reply to this thread. Do not start a new topic.
IMPORTANT NOTE : Please do not delete anything unless instructed to. DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.
Doing so could make your system inoperable and could require a full reinstall of your OS losing all your programs and data.
Vista and Windows 7 users: These tools MUST be run from the executable (.exe) every time you run them
with Admin Rights (Right click, choose "Run as Administrator")
Stay with this topic until I give you the all clean post.
โโโ
Please download DDS from either of these links
LINK 1 LINK 2
and save it to your desktop.
Disable any script blocking protection
Right-click and Run as Administrator dds to run the tool.
When done, two DDS.txt's will open.
Save both reports to your desktop.
โโโโโโโโโโโโโโโโโ Please include the contents of the following in your next reply:
DDS.txt
Attach.txt
โโโ-
Please download aswMBR to your desktop.
Right click and Run as Administrator the aswMBR icon to run it.
Click the Scan button to start scan.
If asked whether you would like to update the Avast virus database please do.
When it finishes, press the save log button, save the logfile to your desktop and post its contents in your next reply.
[external image: Posted Image] Click the image to enlarge it
โโโ-
Hi. Thanks for your help!
I have to run my computer in safe mode in order to be able to use the internet, just thought I'd mention that. Here are the logs:
.
DDS (Ver_2011-08-26.01) - NTFSAMD64 NETWORK
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_31
Run by [removed] at 15:35:10 on 2012-08-25
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6056.5189 [GMT -5:00]
.
AV: Kaspersky Anti-Virus *Enabled/Updated* {2EAA32A5-1EE1-1B22-95DA-337730C6E984}
SP: Kaspersky Anti-Virus *Enabled/Updated* {95CBD341-38DB-14AC-AF6A-08054B41A339}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Windows\helppane.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Free Download Manager\fdm.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie9
uWindow Title = Windows Internet Explorer provided by Yahoo!
mDefault_Page_URL = hxxp://www.bing.com/?pc=MAGW
mStart Page = hxxp://start.funmoods.com/?f=1&a=fmtoby&chnl=fmtoby&cd=2XzutAtN2Y1L1Qzu0FzztD0FyEtCtCtD0BtB0A0E0B0B0EyEtN0D0TzutBtDtCtBtDyCtBzz&cr=1256813919
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\yt.dll
mURLSearchHooks: PageRage Toolbar: {9565115d-c7d6-46d3-bd63-b67b481a4368} - C:\Program Files (x86)\PageRage\prxtbPag0.dll
mWinlogon: Userinit=userinit.exe,
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Canon Easy-WebPrint EX BHO: {3785d0ad-bfff-47f6-bf5b-a587c162fed9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2012\ievkbd.dll
BHO: Javaโข Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: PageRage Toolbar: {9565115d-c7d6-46d3-bd63-b67b481a4368} - C:\Program Files (x86)\PageRage\prxtbPag0.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~3\Office14\URLREDIR.DLL
BHO: Free Download Manager: {cc59e0f9-7e43-44fa-9faa-8377850bf205} - C:\Program Files (x86)\Free Download Manager\iefdm2.dll
BHO: WeCareReminder Class: {d824f0de-3d60-4f57-9eb1-66033ecd8abb} - C:\ProgramData\WeCareReminder\IEHelperv2.5.0.dll
BHO: Javaโข Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: FilterBHO Class: {e33cf602-d945-461a-83f0-819f76a199f8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2012\klwtbbho.dll
BHO: Yontoo: {fd72061e-9fde-484d-a58a-0bab4151cad8} - C:\Program Files (x86)\Yontoo Layers Runtime\YontooIEClient.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
TB: Canon Easy-WebPrint EX: {759d9886-0c6f-4498-bab6-4a5f47c6c72f} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
TB: PageRage Toolbar: {9565115d-c7d6-46d3-bd63-b67b481a4368} - C:\Program Files (x86)\PageRage\prxtbPag0.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\yt.dll
TB: {30F9B915-B755-4826-820B-08FBA6BD249D} - No File
EB: Canon Easy-WebPrint EX: {21347690-ec41-4f9a-8887-1f4aee672439} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
uRun: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
uRun: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\Messenger\YahooMessenger.exe" -quiet
uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
uRun: [Google Update] "C:\Users\Platypus\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart
uRun: [PC Speed Maximizer] "C:\Program Files (x86)\PC Speed Maximizer\SPMStarter.exe"
uRun: [SPMTray] "C:\Program Files (x86)\PC Speed Maximizer\SPMTray.exe"
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intelยฎ Rapid Storage Technology\IAStorIcon.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
mRun: [EEventManager] "C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe"
mRun: [FUFAXSTM] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe"
mRun: [LTCM Client] C:\Program Files (x86)\LTCM Client\ltcmClient.exe /startup
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2012\avp.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: Download all with Free Download Manager - file://C:\Program Files (x86)\Free Download Manager\dlall.htm
IE: Download selected with Free Download Manager - file://C:\Program Files (x86)\Free Download Manager\dlselected.htm
IE: Download video with Free Download Manager - file://C:\Program Files (x86)\Free Download Manager\dlfvideo.htm
IE: Download with Free Download Manager - file://C:\Program Files (x86)\Free Download Manager\dllink.htm
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~3\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2012\ievkbd.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2012\klwtbbho.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
TCP: DhcpNameServer = 192.168.2.1
TCP: Interfaces\{C27298D8-DF2C-474F-A0DA-513987A13224} : DhcpNameServer = 192.168.2.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\yt.dll
BHO-X64: 0x1 - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
BHO-X64: Canon Easy-WebPrint EX BHO - No File
BHO-X64: IEVkbdBHO Class: {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2012\ievkbd.dll
BHO-X64: IEVkbdBHO - No File
BHO-X64: Javaโข Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: PageRage Toolbar: {9565115d-c7d6-46d3-bd63-b67b481a4368} - C:\Program Files (x86)\PageRage\prxtbPag0.dll
BHO-X64: PageRage - No File
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~3\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Free Download Manager: {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files (x86)\Free Download Manager\iefdm2.dll
BHO-X64: WeCareReminder Class: {D824F0DE-3D60-4F57-9EB1-66033ECD8ABB} - C:\ProgramData\WeCareReminder\IEHelperv2.5.0.dll
BHO-X64: WeCareReminder - No File
BHO-X64: Javaโข Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: FilterBHO Class: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2012\klwtbbho.dll
BHO-X64: link filter bho - No File
BHO-X64: Yontoo: {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo Layers Runtime\YontooIEClient.dll
BHO-X64: Yontoo Layers - No File
BHO-X64: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
TB-X64: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
TB-X64: PageRage Toolbar: {9565115d-c7d6-46d3-bd63-b67b481a4368} - C:\Program Files (x86)\PageRage\prxtbPag0.dll
TB-X64: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\yt.dll
TB-X64: {30F9B915-B755-4826-820B-08FBA6BD249D} - No File
EB-X64: {21347690-EC41-4F9A-8887-1F4AEE672439} - No File
mRun-x64: [IAStorIcon] C:\Program Files (x86)\Intel\Intelยฎ Rapid Storage Technology\IAStorIcon.exe
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
mRun-x64: [EEventManager] "C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe"
mRun-x64: [FUFAXSTM] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe"
mRun-x64: [LTCM Client] C:\Program Files (x86)\LTCM Client\ltcmClient.exe /startup
mRun-x64: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun-x64: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2012\avp.exe"
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Platypus\AppData\Roaming\Mozilla\Firefox\Profiles\1a1oitt5.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2418376&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - Search
FF - prefs.js: browser.startup.homepage - hxxp://start.funmoods.com/?f=1&a=fmtoby&chnl=fmtoby&cd=2XzutAtN2Y1L1Qzu0FzztD0FyEtCtCtD0BtB0A0E0B0B0EyEtN0D0TzutBtDtCtBtDyCtBzz&cr=1256813919
FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\Best Buy pc app\npBestBuyPcAppDetector.dll
FF - plugin: C:\Users\Platypus\AppData\Local\Google\Update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: C:\Users\Platypus\AppData\Local\Yahoo!\BrowserPlus\2.9.8\Plugins\npybrowserplus_2.9.8.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_271.dll
.
โ- FIREFOX POLICIES โ-
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true
FF - user.js: extensions.funmoods.hmpg - true
FF - user.js: extensions.funmoods.hmpgUrl - hxxp://start.funmoods.com/?f=1&a=fmtoby&chnl=fmtoby&cd=2XzutAtN2Y1L1Qzu0FzztD0FyEtCtCtD0BtB0A0E0B0B0EyEtN0D0TzutBtDtCtBtDyCtBzz&cr=1256813919
FF - user.js: extensions.funmoods.dfltSrch - true
FF - user.js: extensions.funmoods.srchPrvdr - Search
FF - user.js: extensions.funmoods.dnsErr - true
FF - user.js: extensions.funmoods_i.newTab - true
FF - user.js: extensions.funmoods.newTabUrl - hxxp://start.funmoods.com/?f=2&a=fmtoby&chnl=fmtoby&cd=2XzutAtN2Y1L1Qzu0FzztD0FyEtCtCtD0BtB0A0E0B0B0EyEtN0D0TzutBtDtCtBtDyCtBzz&cr=1256813919
FF - user.js: extensions.funmoods.tlbrSrchUrl -
FF - user.js: extensions.funmoods.id - 6823bbe4000000000000f80f4110b2ae
FF - user.js: extensions.funmoods.instlDay - 15519
FF - user.js: extensions.funmoods.vrsn - 1.5.23.22
FF - user.js: extensions.funmoods.vrsni - 1.5.23.22
FF - user.js: extensions.funmoods_i.vrsnTs - 1.5.23.2218:56:19
FF - user.js: extensions.funmoods.prtnrId - funmoods
FF - user.js: extensions.funmoods.prdct - funmoods
FF - user.js: extensions.funmoods.aflt - fmtoby
FF - user.js: extensions.funmoods_i.smplGrp - none
FF - user.js: extensions.funmoods.tlbrId - base
FF - user.js: extensions.funmoods.instlRef - fmtoby
FF - user.js: extensions.funmoods.dfltLng -
FF - user.js: extensions.funmoods.excTlbr - false
FF - user.js: extensions.funmoods.autoRvrt - false
FF - user.js: extensions.funmoods.envrmnt - production
FF - user.js: extensions.funmoods.isdcmntcmplt - true
FF - user.js: extensions.funmoods.mntrvrsn - 1.3.0
.
FF - user.js: extentions.y2layers.installId - 454ca2c7-9d28-4ca2-ad7f-da1b947ff726
FF - user.js: extentions.y2layers.defaultEnableAppsList - pagerage,ezLooker,buzzdock,toprelatedtopics,twittube
.
FF - user.js: extensions.autoDisableScopes - 14
.
============= SERVICES / DRIVERS ===============
.
R1 kl2;kl2;C:\Windows\system32\DRIVERS\kl2.sys โ> C:\Windows\system32\DRIVERS\kl2.sys [?]
R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;C:\Windows\system32\DRIVERS\klim6.sys โ> C:\Windows\system32\DRIVERS\klim6.sys [?]
R3 e1cexpress;Intelยฎ PRO/1000 PCI Express Network Connection Driver C;C:\Windows\system32\DRIVERS\e1c62x64.sys โ> C:\Windows\system32\DRIVERS\e1c62x64.sys [?]
R3 MEIx64;Intelยฎ Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys โ> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
S2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe [2009-5-14 759048]
S2 AVP;Kaspersky Anti-Virus Service;C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2012\avp.exe -r โ> C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2012\avp.exe -r [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 GREGService;GREGService;C:\Program Files (x86)\Gateway\Registration\GREGsvc.exe [2010-1-8 23584]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-6-22 116648]
S2 IAStorDataMgrSvc;Intelยฎ Rapid Storage Technology;C:\Program Files (x86)\Intel\Intelยฎ Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-11-10 13336]
S2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-7-14 655944]
S2 UNS;Intelยฎ Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intelยฎ Management Engine Components\UNS\UNS.exe [2010-11-10 2655768]
S2 Updater Service;Updater Service;C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe [2010-11-10 243232]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-7 250056]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-6-22 116648]
S3 IntcDAud;Intelยฎ Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys โ> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
S3 klmouflt;Kaspersky Lab KLMOUFLT;C:\Windows\system32\DRIVERS\klmouflt.sys โ> C:\Windows\system32\DRIVERS\klmouflt.sys [?]
S3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys โ> C:\Windows\system32\drivers\mbam.sys [?]
S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-5-6 129976]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys โ> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys โ> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe โ> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2012-08-25 18:30:02 69000 โ-a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{317D39D5-883E-4BDF-8725-E0E4C140431F}\offreg.dll
2012-08-24 07:39:42 9309624 โ-a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{317D39D5-883E-4BDF-8725-E0E4C140431F}\mpengine.dll
2012-08-15 04:56:03 503808 โ-a-w- C:\Windows\System32\srcore.dll
2012-08-15 04:56:03 43008 โ-a-w- C:\Windows\SysWow64\srclient.dll
2012-08-15 04:55:57 751104 โ-a-w- C:\Windows\System32\win32spl.dll
2012-08-15 04:55:56 67072 โ-a-w- C:\Windows\splwow64.exe
2012-08-15 04:55:56 559104 โ-a-w- C:\Windows\System32\spoolsv.exe
2012-08-15 04:55:56 492032 โ-a-w- C:\Windows\SysWow64\win32spl.dll
2012-08-15 04:55:53 59392 โ-a-w- C:\Windows\System32\browcli.dll
2012-08-15 04:55:53 41984 โ-a-w- C:\Windows\SysWow64\browcli.dll
2012-08-15 04:55:53 136704 โ-a-w- C:\Windows\System32\browser.dll
2012-08-15 04:55:50 3148800 โ-a-w- C:\Windows\System32\win32k.sys
2012-08-15 04:55:47 956928 โ-a-w- C:\Windows\System32\localspl.dll
2012-08-03 03:11:32 โโโ dโโw- C:\Downloads
.
==================== Find3M ====================
.
2012-08-15 12:49:06 70344 โ-a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-08-15 12:49:06 426184 โ-a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-07-03 18:46:44 24904 โ-a-w- C:\Windows\System32\drivers\mbam.sys
2012-06-29 03:56:34 2312704 โ-a-w- C:\Windows\System32\jscript9.dll
2012-06-29 03:49:11 1392128 โ-a-w- C:\Windows\System32\wininet.dll
2012-06-29 03:48:07 1494528 โ-a-w- C:\Windows\System32\inetcpl.cpl
2012-06-29 03:43:49 173056 โ-a-w- C:\Windows\System32\ieUnatt.exe
2012-06-29 03:39:48 2382848 โ-a-w- C:\Windows\System32\mshtml.tlb
2012-06-29 00:16:58 1800704 โ-a-w- C:\Windows\SysWow64\jscript9.dll
2012-06-29 00:09:01 1129472 โ-a-w- C:\Windows\SysWow64\wininet.dll
2012-06-29 00:08:59 1427968 โ-a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-06-29 00:04:43 142848 โ-a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-06-29 00:00:45 2382848 โ-a-w- C:\Windows\SysWow64\mshtml.tlb
2012-06-06 13:49:52 1070152 โ-a-w- C:\Windows\SysWow64\MSCOMCTL.OCX
2012-06-06 06:06:16 2004480 โ-a-w- C:\Windows\System32\msxml6.dll
2012-06-06 06:06:16 1881600 โ-a-w- C:\Windows\System32\msxml3.dll
2012-06-06 06:02:54 1133568 โ-a-w- C:\Windows\System32\cdosys.dll
2012-06-06 05:05:52 1390080 โ-a-w- C:\Windows\SysWow64\msxml6.dll
2012-06-06 05:05:52 1236992 โ-a-w- C:\Windows\SysWow64\msxml3.dll
2012-06-06 05:03:06 805376 โ-a-w- C:\Windows\SysWow64\cdosys.dll
2012-06-02 22:15:31 2622464 โ-a-w- C:\Windows\System32\wucltux.dll
2012-06-02 22:15:08 99840 โ-a-w- C:\Windows\System32\wudriver.dll
2012-06-02 20:19:42 186752 โ-a-w- C:\Windows\System32\wuwebv.dll
2012-06-02 20:15:12 36864 โ-a-w- C:\Windows\System32\wuapp.exe
2012-06-02 05:50:10 458704 โ-a-w- C:\Windows\System32\drivers\cng.sys
2012-06-02 05:48:16 95600 โ-a-w- C:\Windows\System32\drivers\ksecdd.sys
2012-06-02 05:48:16 151920 โ-a-w- C:\Windows\System32\drivers\ksecpkg.sys
2012-06-02 05:45:31 340992 โ-a-w- C:\Windows\System32\schannel.dll
2012-06-02 05:44:21 307200 โ-a-w- C:\Windows\System32\ncrypt.dll
2012-06-02 04:40:42 22016 โ-a-w- C:\Windows\SysWow64\secur32.dll
2012-06-02 04:40:39 225280 โ-a-w- C:\Windows\SysWow64\schannel.dll
2012-06-02 04:39:10 219136 โ-a-w- C:\Windows\SysWow64\ncrypt.dll
2012-06-02 04:34:09 96768 โ-a-w- C:\Windows\SysWow64\sspicli.dll
2012-05-31 17:25:12 279656 โโw- C:\Windows\System32\MpSigStub.exe
.
============= FINISH: 15:36:20.11 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 5/9/2011 10:13:12 AM
System Uptime: 8/25/2012 2:56:24 PM (1 hours ago)
.
Motherboard: Gateway | | DX4850
Processor: Intelยฎ Coreโข i5-2300 CPU @ 2.80GHz | CPU 1 | 2793/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 1384 GiB total, 1259.847 GiB free.
D: is CDROM (UDF)
E: is Removable
F: is Removable
G: is Removable
H: is Removable
I: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: Security Processor Loader Driver
Device ID: ROOT\LEGACY_SPLDR\0000
Manufacturer:
Name: Security Processor Loader Driver
PNP Device ID: ROOT\LEGACY_SPLDR\0000
Service: spldr
.
==== System Restore Points ===================
.
RP162: 7/20/2012 11:55:07 AM - Windows Update
RP163: 7/24/2012 1:53:59 PM - Windows Update
RP164: 7/31/2012 10:52:09 AM - Windows Update
RP165: 8/3/2012 6:10:35 PM - Windows Update
RP166: 8/7/2012 4:04:54 AM - Windows Update
RP167: 8/10/2012 1:27:57 PM - Windows Update
RP168: 8/14/2012 11:53:10 PM - Windows Update
RP169: 8/15/2012 3:00:13 AM - Windows Update
RP170: 8/21/2012 4:53:17 PM - Windows Update
.
==== Installed Programs ======================
.
.
ABBYY FineReader 9.0 Sprint
Acrobat.com
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.5.1 MUI
Advertising Center
Apple Application Support
Apple Software Update
Battlecraft 1942
Battlecraft Vietnam
Battlefield 1942
Battlefield 1942: Secret Weapons of WWII
Battlefield 1942: The Road To Rome
Battlefield Mod Development Toolkit 2.0 Beta
Battlefield Vietnamโข
Battlefield Vietnam: WW2 Mod
Best Buy pc app
Canon Easy-PhotoPrint EX
Canon Easy-WebPrint EX
Canon MP Navigator EX 4.1
Canon MX880 series User Registration
Canon My Printer
Canon Solution Menu EX
Canon Speed Dial Utility
Continuum 0.40
CyberLink PowerDVD 10
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Epson CreativeZone
Epson Easy Photo Print 2
Epson Easy Photo Print Plug-in for PMB(Picture Motion Browser)
Epson Easy Photo Print Plug-in for Windows Live Photo Gallery
Epson Easy Photo Print Plug-in for Windows Live Photo Gallery Setup
Epson Event Manager
Epson FAX Utility
Epson PC-FAX Driver
EPSON Scan
Express Zip File Compression Software
Family Tree Maker 2012
File Extractor
Free Download Manager 3.8
Gateway InfoCentre
Gateway Recovery Management
Gateway Registration
Gateway ScreenSaver
Gateway Updater
Google Chrome
Google Drive
Google Update Helper
Homeworld2
Identity Card
ImagXpress
Intelยฎ Control Center
Intelยฎ Management Engine Components
Intelยฎ Processor Graphics
Intelยฎ Rapid Storage Technology
Invade Earth
Java Auto Updater
Javaโข 6 Update 31
Junk Mail filter update
Kaspersky Anti-Virus 2012
LEGOยฎ Star Warsโข: The Complete Saga
LTCM Client
Malwarebytes Anti-Malware version 1.62.0.1300
Mesh Runtime
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mozilla Firefox 12.0 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 9 Essentials
Nero ControlCenter
Nero DiscSpeed
Nero DiscSpeed Help
Nero DriveSpeed
Nero DriveSpeed Help
Nero Express Help
Nero InfoTool
Nero InfoTool Help
Nero Installer
Nero Online Upgrade
Nero StartSmart
Nero StartSmart Help
Nero StartSmart OEM
NeroExpress
neroxml
PageRage Toolbar
PC Speed Maximizer v3.0
QuickTime
Realtek High Definition Audio Driver
Safari
SaveTheChildren Reminder by We-Care.com v4.0.18.4
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2553322) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition
Sid Meier's Civilization 4 Complete
Sid Meier's Civilization IV Colonization
Sid Meier's Civilization V
Sins of a Solar Empire
Steam
Stykz for Windows 1.0.2
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598289) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Welcome Center
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Encoder 9 Series
Yahoo! BrowserPlus 2.9.8
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
8/25/2012 9:17:48 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the LanmanServer service.
8/25/2012 8:35:25 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Multimedia Class Scheduler service, but this action failed with the following error: An instance of the service is already running.
8/25/2012 8:35:25 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ProfSvc service.
8/25/2012 8:35:25 AM, Error: Service Control Manager [7000] - The User Profile Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
8/25/2012 8:34:55 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SENS service.
8/25/2012 8:34:55 AM, Error: Service Control Manager [7000] - The System Event Notification Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
8/25/2012 8:34:25 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the iphlpsvc service.
8/25/2012 8:34:25 AM, Error: Service Control Manager [7000] - The IP Helper service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
8/25/2012 8:33:55 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the gpsvc service.
8/25/2012 8:33:55 AM, Error: Service Control Manager [7000] - The Group Policy Client service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
8/25/2012 8:33:25 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IKEEXT service.
8/25/2012 8:33:25 AM, Error: Service Control Manager [7000] - The IKE and AuthIP IPsec Keying Modules service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
8/25/2012 4:16:59 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wuauserv service.
8/25/2012 3:35:46 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
8/25/2012 2:57:31 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
8/25/2012 2:57:29 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
8/25/2012 2:57:29 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
8/25/2012 2:57:13 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
8/25/2012 2:57:00 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
8/25/2012 2:56:54 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache KLIF spldr Wanarpv6
8/25/2012 2:26:44 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Winmgmt service.
8/25/2012 2:02:17 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
8/25/2012 1:31:47 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.
8/25/2012 1:31:47 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Computer Browser service, but this action failed with the following error: An instance of the service is already running.
8/25/2012 1:30:47 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error: An instance of the service is already running.
8/25/2012 1:29:47 PM, Error: Service Control Manager [7031] - The Windows Update service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
8/25/2012 1:29:47 PM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
8/25/2012 1:29:47 PM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
8/25/2012 1:29:47 PM, Error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
8/25/2012 1:29:47 PM, Error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
8/25/2012 1:29:47 PM, Error: Service Control Manager [7031] - The System Event Notification Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
8/25/2012 1:29:47 PM, Error: Service Control Manager [7031] - The Shell Hardware Detection service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
8/25/2012 1:29:47 PM, Error: Service Control Manager [7031] - The Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
8/25/2012 1:29:47 PM, Error: Service Control Manager [7031] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
8/25/2012 1:29:47 PM, Error: Service Control Manager [7031] - The IP Helper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
8/25/2012 1:29:47 PM, Error: Service Control Manager [7031] - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
8/25/2012 1:29:47 PM, Error: Service Control Manager [7031] - The Group Policy Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
8/25/2012 1:29:47 PM, Error: Service Control Manager [7031] - The Computer Browser service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
8/25/2012 1:29:47 PM, Error: Service Control Manager [7031] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
8/25/2012 1:29:47 PM, Error: Service Control Manager [7031] - The Application Experience service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
.
==== End Of File ===========================
aswMBR version 0.9.9.1665 Copyrightยฉ 2011 AVAST Software
Run date: 2012-08-25 16:02:20
โโโโโโโโโโ
16:02:20.032 OS Version: Windows x64 6.1.7601 Service Pack 1
16:02:20.032 Number of processors: 4 586 0x2A07
16:02:20.032 ComputerName: FLYINGFISH UserName: Platypus
16:02:21.857 Initialize success
16:03:36.162 AVAST engine defs: 12082501
16:03:48.903 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
16:03:48.903 Disk 0 Vendor: WDC_WD15 01.0 Size: 1430799MB BusType: 3
16:03:48.923 Disk 0 MBR read successfully
16:03:48.923 Disk 0 MBR scan
16:03:48.923 Disk 0 Windows 7 default MBR code
16:03:48.933 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 13312 MB offset 2048
16:03:48.943 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 27265024
16:03:48.953 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 1417385 MB offset 27469824
16:03:48.983 Disk 0 scanning C:\Windows\system32\drivers
16:03:57.122 Service scanning
16:04:11.625 Modules scanning
16:04:11.625 Disk 0 trace - called modules:
16:04:11.641 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
16:04:11.641 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8006dd0790]
16:04:11.656 3 CLASSPNP.SYS[fffff880021c943f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa80054ed050]
16:04:14.121 AVAST engine scan C:\Windows
16:04:17.533 AVAST engine scan C:\Windows\system32
16:06:17.685 AVAST engine scan C:\Windows\system32\drivers
16:06:25.798 AVAST engine scan C:\Users\Platypus
16:15:59.821 AVAST engine scan C:\ProgramData
16:19:00.410 Scan finished successfully
23:06:56.654 Disk 0 MBR has been saved successfully to "C:\Users\Platypus\Documents\MBR.dat"
23:06:56.654 The log file has been saved successfully to "C:\Users\Platypus\Documents\aswMBR.txt"
Download Combofix from the link below, and save it to your desktop. Link
**Note: It is important that it is saved directly to your desktop**
If you get a message saying "Illegal operation attempted on a registry key that has been marked for deletion", please restart your computer.
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
Hi Jeffce,
I ran combofix from safe mode and it ran okay. Then it rebooted the computer and it loaded in regular mode from there, combo fix said it was preparing the log file for over three hours. I thought it froze so I closed it down.
What should I do now? I tried to rerun it in regular mode. and like before I couldn't run a program. If I should rerun it again, when it reboots, how can I make it go into safe mode again?
Thanks,
FF
Hi,
That would be what I was looking for but it looks like the log is missing a few parts. Could you check and be sure you copied all of it to your reply please? If not please go ahead and run ComboFix again and post that log that is created.
Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.
[external image: Posted Image]
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
โโโ-
I see that you have Malwarebytes already on your computer. Please open Malwarebytes, update it and then run a Quick Scan. Save the log that is created for your next reply.
โโโ-
Clear Java Cache
See this page for instructions on how to clear java's cache.
Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup)
Under Temporary Internet Files, click the Delete Files button.
There are three options in the window to clear the cache - Leave ALL 3 Checked
Downloaded Applets
Downloaded Applications
Other Files
Click OK on Delete Temporary Files Window Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
Click OK to leave the Java Control Panel.
โโโ-
I see that your Java software is out of date. Please go to Start >> Control Panel >> Programs and Features >> delete all versions of Java.
Now download and install the newest version from here >> http://java.com/en/download/index.jsp
โโโโ-
Go here to run an online scannner from ESET. Windows Vista/Windows 7 users will need to right click on their Internet Explorer shortcut, and select Run as Administrator
Note:For browsers other than Internet Explorer, you will be prompted to download and install esetsmartinstaller_enu.exe. Click on the link and save the file to a convenient location. Double click on it to install and a new window will open. Follow the prompts.
Turn off the real time scanner of any existing antivirus program while performing the online scan
Tick the box next to YES, I accept the Terms of Use.
Click Start
When asked, allow the activex control to install
Click Start
Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
Click Scan
Wait for the scan to finish
When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text fileโฆ"
Save that text file on your desktop. Copy and paste the contents of that log as a reply to this topic.
Close the ESET online scan, and let me know how things are now.
โโโ-
Please download Farbar Service Scanner and run it on the computer with the issue.
Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center
Windows Update
Windows Defender
Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.
โโโ-
In your next reply please post the logs made by Malwarebytes, ESET and Farbar Service Scanner.
Hi, here's the latest set of logs.
ESET
C:\Program Files (x86)\PC Speed Maximizer\PCSpeedMaximizer.exe a variant of Win32/SpeedingUpMyPC application
C:\Program Files (x86)\Yontoo Layers Runtime\YontooIEClient.dll a variant of Win32/Adware.Yontoo.A application
C:\ProgramData\Tarma Installer\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}\_Setupx.dll a variant of Win32/Adware.Yontoo.B application
C:\ProgramData\Tarma Installer\{DE3B7BF9-0770-4104-BC0B-B1CCCCE2F053}\_Setupx.dll a variant of Win32/Adware.Yontoo.B application
C:\ProgramData\{D2044A97-3875-40E7-8161-DA975C6BA7CF}\setup.res a variant of Win32/HiddenStart.A application
C:\Users\All Users\Tarma Installer\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}\_Setupx.dll a variant of Win32/Adware.Yontoo.B application
C:\Users\All Users\Tarma Installer\{DE3B7BF9-0770-4104-BC0B-B1CCCCE2F053}\_Setupx.dll a variant of Win32/Adware.Yontoo.B application
C:\Users\All Users\{D2044A97-3875-40E7-8161-DA975C6BA7CF}\setup.res a variant of Win32/HiddenStart.A application
C:\Users\Platypus\AppData\Roaming\Mozilla\Firefox\Profiles\1a1oitt5.default\extensions\[removed]\content\overlay.js Win32/Adware.Yontoo application
C:\Users\Platypus\Downloads\registrybooster.exe a variant of Win32/RegistryBooster application
Farbar Service Scanner Version: 06-08-2012
Ran by [removed] (administrator) on 26-08-2012 at 22:07:07
Running from "C:\Users\Platypus\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.
Windows Firewall:
=============
Firewall Disabled Policy:
==================
System Restore:
============
System Restore Disabled Policy:
========================
Action Center:
============
Windows Update:
============
Windows Autoupdate Disabled Policy:
============================
Windows Defender:
==============
Other Services:
==============
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
**** End of log ****
Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org
Database version: v2012.08.26.05
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Platypus :: FLYINGFISH [administrator]
8/26/2012 8:01:42 PM
mbam-log-2012-08-26 (20-01-42).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 279899
Time elapsed: 2 minute(s), 49 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.
[external image: Posted Image]
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
โโโ-
Please download the file I have attached to your Desktop, save it as CFScript.txt >> file type is All Files >> drag onto ComboFix icon. Save the log that is made for your next reply.
โโ
FRST
Download Farbar Recovery Scan Tool64 and save it to a flash drive.
Plug the flashdrive into the infected PC.
Enter System Recovery Options.
To enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select the Repair your computer menu item.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.
To enter System Recovery Options by using Windows installation disc:
Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account and click Next.
On the System Recovery Options menu you will get the following options:Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
[*]Select Command Prompt
[*]In the command window type in notepad and press Enter.
[*]The notepad opens. Under File menu select Open.
[*]Select "Computer" and find your flash drive letter and close the notepad.
[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.
[*]The tool will start to run.
[*]When the tool opens click Yes to disclaimer.
[*]Press Scan button.
[*]It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
โโโ-
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