Edited by silver-tongue, 02 October 2009 - 08:32 AM.
No internet connection following malware removal
Posted 02 October 2009 - 08:28 AM
Register to Remove
Posted 02 October 2009 - 09:08 AM
Posted 05 October 2009 - 12:11 PM
When malware gets on your computer it installs components that can intercept and modify your network communications. When the malware is removed, those "chains" get broken. Its called the LSP chain. I've heard suggestions that Vista doesn't have an LSP chain, which is hogwash. It certainly does.
Here's how to reset it and remove bad entries.
Open command prompt with elevated privileges. To do so, click start -> programs -> accessories. Right-click Command Prompt and select Run As Administrator.
At the command prompt, type: netsh winsock reset and press ENTER.
Reboot your computer. Internet connectivity should be restored. If you are still having a problem, go one step further.
Open the elevated command prompt back up and type: netsh int ip reset and press ENTER.
Reboot your computer. If internet connectivity is still not restored, continue to troubleshoot with Paws to find the issue.
Note: Resetting your winsock (removing non-default LSP entries) could break good programs. Programs such as internet safety filters, and third-party parental controls may be broken. Even some internet security suites. So be prepared to have to reinstall those programs if they get broke. Its a small chance that you are taking.
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