hello..i need your help about something..when i start my pc it keeps restarting over and over again..it boots and it goes to the screen with the Windows XP and the loader at the bottom and then restart..any suggestions what this might be?is it a hardware problem?will a format fix the problem?i tried to go with safe mode but keeps restarting..
thx
Here's something to try if you haven't already. Start your computer as if you are going into Safe Mode, by tapping F8 before Windows loads. When presented with your options, select Last Known Good Configuration. This will try and start Windows using the last set of settings that 'worked'.
Do you have a Windows Install disk available?
As you mentioned, it could be a hardware problem. If it is, I'm not the best person to aid you in troubleshooting that.
thx for your help jpshortstuff..yes i tried the way you told me several times before but nothing happened.if it is a hardware problem will a format fix the problem?if not what do you suggest doing?
You could try the following to manually restore two of the registry files from the next to the last restore point on your computer.
From the Recovery Console follow these instructions.
Type c: and press Enter
Type cd \ then press Enter
Type cd system~1\_resto~1 then press Enter
Type dir then press Enter
When you hit enter it will list all the restore point folders like rp1, rp2 …….. If the restore points have more than one page then keep hitting the Enter key to view the last restore point folder. You will have to choose the second to last folder
Type cd rp# (# is the second to the last restore point. Example: cd rp9, if rp9 is the second to the last restore point where the last restore point no. is 10) and press Enter
Then type cd snapshot and press Enter
Now the command prompt will look like this
c:\system~1\_resto~1\rp9\snapshot
Type copy _registry_machine_system c:\windows\system32\config\system and press Enter
Type copy _registry_machine_software C:\windows\system32\config\software and press Enter
Then type exit and press Enter
If you get an Access Denied error when doing the above, then do the following at the recovery console:
Type cd \ then press Enter
Type cd windows\system32\config then press Enter
Type ren system system.bak then press Enter
Type exitpress Enter
Your PC will reboot, go back into the Recovery Console and then you have access
If this works and you can boot, immediately do a full System Restore to the same date used above.
Try a Repair Install, see if that fixes it. If not then go ahead and do a Clean Install, formatting the drive during the install.
Do you have any data on that drive you need to save? If so you can mount the drive as a slave in another computer and copy the data off or make a Live Linux CD like Puppy Linux and boot it to save your data to CD/DVD or a flash drive.
See this post by Happyrck for how to boot Puppy Linux if you need to save your data before doing a clean install of XP.
