Edited by AdamGallagher, 24 July 2009 - 05:45 AM.
Browsers freezing up causing crash
#1
Posted 24 July 2009 - 05:25 AM
Register to Remove
#2
Posted 25 July 2009 - 02:24 AM
#3
Posted 25 July 2009 - 04:56 AM
Thank you for your concern and taking the time to help me,Hi, sorry to hear that you are still having problems with your machine.
I took a quick glance at your logs over in malware removal.
just a few questions before we start please:
1 Have you or anyone used Limewire or any Peer to Peer file sharing application on this machine? ( there is ref to Limewire in your logs)
2 How much hard drive space is free on your drive? ( if its only around 644MB then its too little)
3 When you ran ComboFix, Catbyte asked you to disable your anti virus application before running the scan and subsequently before executing the script......, on both occasions it appears from your logs that AVG was running......Did you therefore actually disable AVG before running the scans?
4 This machine appears to be a Netbook...right? and your hard drive appears to be 4GB capacity (according to your DDS log.......is that correct?
5 Did Windows XP come preinstalled or was it originally equipped with Linux?
Regards
paws
1.) Yes, I've used Limewire frequently in the past but in the last few months I've only used it to play the songs I've downloaded.
2.) 644MB, it's an EEE PC and has very little disk space to start with. I've encountered no problems in the past though, running from 200-1000MB.
3.) Yeah, for some reason AVG wasn't showing in the tray, but I can uninstall it and redo the scans if you think that'll help.
4.) Yes.
5.) I had to install it upon arrival.
#4
Posted 26 July 2009 - 03:19 PM
Edited by AdamGallagher, 27 July 2009 - 06:42 AM.
#5
Posted 27 July 2009 - 11:24 AM
That doesn't look good......And my paypal is now being redirected to an obvious fraud site that asks for details
I will consult with CatByte, who will be able to advise.
However in the meantime:
1 Use of P2P file sharing is a major vector for the distribution of malicious code and I strongly recommend that you uninstall all such file sharing applications
2 I appreciate that you have a netbook with a small (4GB) cap drive however 644MB free space is not enough ....... Windows XP needs some "elbow room" and space to store temp files,etc so I recommend you start to do a bit of pruning!
3 You say that you had to install Win XP.....was that because no operating system was installed when you got the machine...... or did it come with a Linux distro?
Regards
paws
#6
Posted 27 July 2009 - 11:57 AM
Alright, I'll try and free up as much space as possible and uninstall P2P file sharing programs. About the OS, I'm not very computer savvy but when the laptop arrived I had to install Windows XP with the disk.Hi
That doesn't look good......And my paypal is now being redirected to an obvious fraud site that asks for details
I will consult with CatByte, who will be able to advise.
However in the meantime:
1 Use of P2P file sharing is a major vector for the distribution of malicious code and I strongly recommend that you uninstall all such file sharing applications
2 I appreciate that you have a netbook with a small (4GB) cap drive however 644MB free space is not enough ....... Windows XP needs some "elbow room" and space to store temp files,etc so I recommend you start to do a bit of pruning!
3 You say that you had to install Win XP.....was that because no operating system was installed when you got the machine...... or did it come with a Linux distro?
Regards
paws
edit: I've discovered another sympton-- whenever my laptop is on standby, I cannot boot it back up. It stays in "sleep" mode, and if I want to turn it on, I have to turn it off by the button and reboot. Also, sometimes when it crashes, certain websites lose my log-in details (such as saved password) and some don't. It's very strange.
Edited by AdamGallagher, 27 July 2009 - 11:59 AM.
#7
Posted 27 July 2009 - 02:35 PM
I have discussed with CatByte who is happy to take another look at your topic in malware removal to see if there is any reinfections that might account for the PayPal redirect and other problems :
http://forums.whatth...e....html&st=30
Please revisit the above link (I have opened the topic so you will be able to post to it.)
Please see post 2 in that link and follow CatByte's original instructions. (Please post your response in the above linked topic) Not here please.
When CatByte gives you the all clear please post back here in this topic if you are still having issues with your machine and we will do our best to help
Regards
paws
#8
Posted 28 July 2009 - 07:13 AM
Edited by AdamGallagher, 28 July 2009 - 07:27 AM.
#9
Posted 28 July 2009 - 10:03 AM
#10
Posted 28 July 2009 - 11:14 AM
#11
Posted 28 July 2009 - 02:36 PM
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