[Closed] I need help with NSWATCHDOG.EXE

Hi, First, I hope I'm posting this in the correct forum. I joined Neilson survey panel. They asked if I would download their software and I did. It got annoying so I uninstalled it. Now there is a program called nswatchdog.exe in my C:\Windows folder and it won't let me delete the program. I'm running Windows Vista Premium 32-bit. Any help would be greatly appreciated. Please don't say I have to reformat, I work from home and I can't do that Thanks, Sinnimon

Hi Sinnimon,



My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

• I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
• The fixes are specific to your problem and should only be used for the issues on this machine.
• Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
• It's often worth reading through these instructions and printing them for ease of reference.
• If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
• Please reply to this thread. Do not start a new topic.

Download HijackThis from Here .

• If using Internet Explorer, Please select RUN
• If Using Firefox, Download to your Desktop and then Double-Click on Icon to start installation.
• Choose the default location of C:\Program Files\Trend Micro\HijackThis as the destination. HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!
• Click the Install button.
• Accept the license agreement .
• The progam will place a shortcut on your desktop. This will make it easier for you to access the tool when required.
• Click Do a system scan and save a log file. A Notepad file will open.
• To post the text, first you must highlight the entire text and then press the (Ctrl+C) keys which copies it to your clipboard.
• Now paste the log into this thread using the (Ctrl + V) buttons.

DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER

Sinnimon,

• Please open HijackThis and run Do a system scan only
• Check the boxes next to ONLY the entries listed below(if present):
  
  • O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [NSWatchDog] C:\Windows\NSWATC~1.EXE &PT=MP&MI=60781925879&OS=Microsoft_Windows_Vista_version_6.0
    
• Close all programs except for HijackThis.
• Click on Fix checked
• A box will pop up asking you if you wish to fix the selected items. Please choose YES.
• Once it has fixed them, please exit/close HijackThis.

Please go to Kaspersky website and perform an online antivirus scan.

• Read through the requirements and privacy statement and click on Accept button.
• It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
• When the downloads have finished, click on Settings.
• Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
  • Spyware, Adware, Dialers, and other potentially dangerous programs
    Archives
    Mail databases
• Click on My Computer under Scan.
• Once the scan is complete, it will display the results. Click on View Scan Report.
• You will see a list of infected items there. Click on Save Report As….
• Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
• Please post this log in your next reply.

Due to inactivity this topic will be closed. If you need help please start a new thread and post a new HJT log