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Confused - Computer seems to have a mind of it's own.


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9 replies to this topic

#1 mesa215

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Posted 12 April 2009 - 12:48 AM

I was posting in the hijackthis forum and Tomk told me to post here with a link back to the thread. Below is the link:

http://forums.whatth...n....html&st=15

Some of my issues were resolved. As stated in the above linked thread sometime my internet explorer closes without giving me an error message and it does not restart. I have to open a new browser. I also noticed that when logging in to certain sites it seems that something is not normal. For instance, I tried to log into my myspace and it went straight back to the login page. The login page also had a box saying to make sure I was on the official myspace page when logging in. I re-entered my information, then it logged in. Another instance was when I tried to log into my pepsiracing.com page. Everytime I entered my information it just kept going back to the login page. I requested to have my username and password sent to me in case I had forgotten something. When I recieved the email with my login information, it was the exact same information I was typing in. I don't know what is wrong with my computer. It seems to have a mind of its own. Sometimes I ca not access folders such as my computer, my documents, or control panel. When I try to open these folders, windows data execution program closes them. I wonder if a program I am using may be the cause. I have a few movie and music downloading programs, bingo software, and games. I am running windows xp media with pc tools antivirus, pc tools threatfire, and spyware detector. I also have a program called advanced windows care. All of which are paid registered products. Can my system be checked to see if I may have a program or software that is not good?

Edited by mesa215, 12 April 2009 - 12:49 AM.

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#2 Abydos

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Posted 12 April 2009 - 06:37 AM

Hi mesa215 :wavey:

Did you follow the advice about only having one real-time spyware application running, from Tom?
(ThreatFire or Spyware Detector, not both)

Try start your Internet Explorer up in safe-mode.

Start, then run, type: iexplore -extoff, hit enter.

You will get a page similar to this one:

ie_without_addons.JPG

Just hit your "home" link, and start browsing the pages you have troubles with.

If you close IE, it will revert back to normal settings, and you have to type the above again to enter safe-mode.
At the moment, its only to determine if it is some features in IE that is making the troubles.


Regards

Abydos

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Preventing Malware Slow PC? Recovery Console!

"I am not young enough to know everything" - Oscar Wilde


#3 mesa215

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Posted 15 April 2009 - 10:25 AM

Yes, I only have one or the other (Threatfire or PC Tools Antivirus) running at one time. When I ran internet explorer without add ons it worked just fine. The pages were even faster. Before I did this every page I go on comes up and has a message in the lower left corner that says done but with errors on page. What add on do I have? I didn't even know I had any add ons on my browser. And now my antivirus will not update and my dvd burner will not function. Whenever I convert movies and go to burn them to a disc my software will say that there is no available dvd burner, but when I go into device manager, it shows that all my devices are working correctly. It just seems like randomly things go wrong with my computer. One day it is having problems looging on to certain pages, another day I can not open files on my computer, and other days devicxes aren't working properly. It's a cycle that keeps repeating. Also I forgot to add that I can no longer click on my quick start menu icons, I actually have to go to all programs and find the program I wish to run.

Edited by mesa215, 15 April 2009 - 10:37 AM.


#4 Abydos

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Posted 15 April 2009 - 06:31 PM

Hi Mesa215 :wavey:

Ok...Seems there are more problems than anticipated B)

I need to inform you, that this will not be a short session. From the symptoms
alone, I can tell that your IE explorer, Windows Explorer, missing update for your
AV and so on, are in bad shape. But I can promise you, that if you stick with me,
I'll be there to the end. This may take a long time.

If you have a OEM or Retail Windows CD, you might want to consider using it
for a windows install repair. This is not without risk, as sometimes it does go
wrong, and will ultimately force a full re-install of your windows OS. If successfull
however, it will most likely shorten the ordeal.

Do you have OEM or Retail CD? Both for the above, but also for a tool within
windows we'll be running at a later stage.

I'll also need a general overview of your machine.

Please Run the PCPitstop Full Tests, here:
http://www.pcpitstop.com
Note: Vista users with UAC must first Right-click IE - Select "Run as Administrator"
Register and create a password
Accept the ActiveX component to allow your machine to run the Full Tests
Registering and accepting the ActiveX are both SAFE and FREE.
Full Tests is the first item in the left hand column of that page.

The Full Tests take less than 5 minutes for most machines.
Once you have your Results, please post the TechExpress Link back here into this thread for review.
TechExpress is the last item on the list in the yellow box in upper right area of any Results page.
Post the entire URL link information back here into this Forum thread.
Note: Vista users, please close your instance of IE "Rrunning as Administrator" after you are finished reviewing your Results.

Caution: During the testing of Video Adapter, a variety of patterns, shapes, colors and text are “flashed” onto the users monitor screen. In the many thousands of daily uses of the PCPitstop Full Tests over several years, two individuals who suffer epilepsy experienced discomfort and temporary dizziness when viewing the flashing patterns.
If you know that you are susceptible to photo driven seizure, please look away from your screen during the Video Adapter testing sequence.
Note: The PCPitstop Full Tests Results is a free service, but is supported by various paid product advertisements for utilities that "could" remedy the OP's problem.
Since WTT is a "free-help" forum, we do not recommend or endorse purchase of automated utilities, and will assist you in manually correcting any problems and settings necessary to optimize your machine's performance. Ask your questions here. We'll help you walk through any necessary steps.

Keep us posted :thumbup:


Regards

Abydos

Asking for Technical Help


Preventing Malware Slow PC? Recovery Console!

"I am not young enough to know everything" - Oscar Wilde


#5 mesa215

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Posted 21 April 2009 - 02:31 PM

I don't see a tech express link so I am pasting what I got after the test. Let me know if this is helpful or if I have to redo this again and what I may have missed. ............................................... Use the tabbed browsing below to view the details of your results. Please use our Forums if you have any testing issues or questions. The PC Pitstop OverDrive tests performed hundreds of diagnostics on this system. The summary provides a quick list of issues and alerts during the test process. Click on the other tabs to see a the complete details of the tests performed. SummaryPerformanceSecuritySoftwareDrivers Summary FixesSystem SpecsInstalled HardwareRankings Fixes Recommended Fixes World Desktop Rank = Bottom 48% Test Description (Click each item for more Detail) Area Result Status Check Browser Security Security Unacceptable Craplet Scan Config 5 Craplets Delete Temporary Files Performance 231 MB Defragment File (Drive C:) Performance 1860 Reduce System Restore Capacity Performance 9154 MB Turn Off Content Advisor Performance Enabled Update Display Adapters Driver Drivers 8/25/2004 6.14.10.6476 Update Display Adapters Driver Drivers 8/25/2004 6.14.10.6476 Update Sound,video and game controllers Driver Drivers 6/9/2004 5.12.1.315 System Specs System Specifications Subsystem Description Specification PC Pitstop Active X Build 202 Browser MSIE 7.0 System OS Windows XP Pro SP3 System OS Install Date 2/21/2009 4:13:01 AM System Make Dell Inc. System Model Dimension 4700 System Serial Number G5CPF61 Main Board Make Dell Inc. Main Board Model 0M3918 Main Board Version Main Board BIOS Dell Inc. Phoenix ROM BIOS PLUS Version 1.10 A10 DELL - 7 20060104 Processor Description Intel Pentium 4 Number of Processors 1 Processor Clock Speed 2800 Mhz Graphics Description RADEON X300 Series Memory Installed 2048 MBs Memory Slots 4 slots Memory Configuration 1024+1024;DIMM Synchronous Drive Name © Drive Size © 76285 MBs Drive Format © NTFS DVD-ROM Model SAMSUNG DVD-ROM SD-616E DVD-ROM Read Speed 8448 KB/sec (48X) DVD-ROM Write Speed 0 KB/sec (48X) DVD-RW Model _NEC DVD+-RW ND-3450A DVD-RW Read Speed 8467 KB/sec (48X) DVD-RW Write Speed 8467 KB/sec (48X) Monitor Model Dell 230310 Monitor Resolution 1600 x 1200 pixels Monitor Screen Size 13.3 x 10.5 inches 16.9 inches (diagonal) Monitor Manufacture Date December 2004 Monitor Serial Number 808999251 Installed Hardware If a number is shown in the Code column, it means the device is not functioning normally. An explanation of error codes can be found in Microsoft article 310123. Class Vendor Product Code 1394 IEEE 1394 OHCI Compliant Host Controller Vendor OHCI Compliant IEEE 1394 Host Controller CDROM SAMSUNG DVD-ROM SD-616E CDROM _NEC DVD+-RW ND-3450A DiskDrive ST380013AS DiskDrive EPSON Stylus Storage USB Device DISPLAY ATI Technologies Inc. RADEON X300 Series DISPLAY ATI Technologies Inc. RADEON X300 Series Secondary fdc Standard Floppy Disk Controller FloppyDisk Floppy disk drive hdc Intel Intel® 82801FB Ultra ATA Storage Controllers - 2651 hdc Intel Intel® 82801FB/FBM Ultra ATA Storage Controllers - 266F hdc Primary IDE Channel hdc Primary IDE Channel Image EPSON EPSON Stylus CX4700/CX4800 Keyboard HID Keyboard Device Media Analog Devices, Inc. SoundMAX Integrated Digital Audio Media Creative Sound Blaster Live! 24-bit Monitor Plug and Play Monitor Mouse Microsoft HID-compliant mouse Net Intel Intel® PRO/100 VE Network Connection Net Microsoft 1394 Net Adapter Ports ECP Printer Port (LPT1) Ports Communications Port (COM1) printer EPSON EPSON Stylus CX4800 Series Processor Intel Intel® Pentium® 4 CPU 2.80GHz System Intel High Precision Event Timer System Intel Intel® 82801FB/FBM PCI Express Root Port - 2660 System Intel Intel® 82801FB/FBM SMBus Controller - 266A System PCI bus System Microsoft Microsoft ACPI-Compliant System System Intel Intel® 82801 PCI Bridge - 244E System Intel Intel® 915G/P/GV Processor to I/O Controller - 2580 System Intel Intel® 915G/P/GV PCI Express Root Port - 2581 System Intel Intel® 82801FB LPC Interface Controller - 2640 USB Microsoft USB Printing Support USB Compatible USB storage device USB Mass Storage Device USB Intel Intel® 82801FB/FBM USB Universal Host Controller - 265A USB Intel Intel® 82801FB/FBM USB Universal Host Controller - 265B USB Intel Intel® 82801FB/FBM USB2 Enhanced Host Controller - 265C USB USB Root Hub USB USB Root Hub USB USB Root Hub USB USB Root Hub USB USB Root Hub USB USB Composite Device USB USB Composite Device USB Intel Intel® 82801FB/FBM USB Universal Host Controller - 2658 USB Intel Intel® 82801FB/FBM USB Universal Host Controller - 2659 Rankings Pit Score Category Typical Value Your Value Weight Weighted Score World Desktop Rank CPU 5000 MIPS 4935 MIPS 0.100 494 Bottom 22% RAM 6383 MB/sec 6649 MB/sec 0.100 665 Bottom 36% Video 128 MP/sec 126 MP/sec 4.000 505 Bottom 48% 3D Video 185 fps 184 fps 0.100 18 Bottom 37% Disk 39 MB/sec 45 MB/sec 5.000 225 Top 49% Internet 1665 Kb/sec 20270 Kb/sec 0.200 200 Top 9% Total 2066 2107 Bottom 48% Performance AnalysisPit Rankings Area Your PC Rank Processor Clock Speed Intel Pentium 4 2800 Mhz Top 15% Memory Installed 2048 MB Top 21% Total Storage Space 74.5 GB Bottom 21% Results from similar systems The table below shows average scores for systems with similar clock speed to yours. The first row represents the current score for this system. Note that AMD and Intel systems often perform very differently at the same clock frequency; AMD uses a "processor rating" for many of their CPUs rather than the actual clock MHz. CPU Type Clock MHz # PCs Tested CPU Score Memory Score Disk Score Intel Pentium 4 2791 (yours) 4935 6649 45 AMD Athlon 64 4000+ 2800 11 9740 10778 50 AMD Athlon 64 FX-57 2800 27 9681 10686 67 Intel Celeron 2800 835 4835 5029 38 Intel Pentium 4 2800 7629 5000 6383 39 Intel Pentium D 2800 84 7394 6797 43 Intel Xeon 2800 10 6683 9018 60 Best video results for similar PCs This table shows the best average scores we have recorded for a particular video board and driver for systems with a CPU and MHz similar to yours. The first row represents the current score for this system. Remember that PC Pitstop's test measures 2D performance; the speed of a particular board on 3D applications such as games may be very different. Also, video performance and system reliability can vary greatly as a function of the drivers that are being used. A driver that provides the highest score may not provide the best image quality and/or system stability. (You can use Driver Alert to see if you have the latest driver.) Video Score 3D Score Bits / Pixel # PCs Tested Video board and driver description 126 184 32 (yours) RADEON X300 Series 227 226 32 204 Intel® 82945G Express Chipset Family 212 172 32 1341 Intel® 82915G/GV/910GL Express Chipset Family 207 165 32 43 Intel® 82915G Express Chipset Family 191 212 32 18 NVIDIA GeForce4 Ti 4200 183 109 32 12 NVIDIA GeForce FX 5200 (Gateway) 181 582 32 16 128MB DDR ATI Radeon 9800 Pro 179 563 32 20 RADEON 9800 SERIES 172 235 32 20 NVIDIA GeForce FX Go5600 167 629 32 51 RADEON 9800 PRO 166 115 32 66 NVIDIA GeForce FX 5200 (Microsoft Corporation) 164 86 32 12 NVIDIA GeForce4 MX 440 (Microsoft Corporation) 163 1098 32 13 RADEON X850 Series 163 502 32 12 128 DDR ATI Radeon 9800 160 202 32 11 128MB ATI RADEON X600 SE 159 295 32 18 ATI Radeon 9600/9550/X1050 Series 159 358 32 26 Radeon X1300/X1550 Series 157 224 32 12 RADEON 9550 156 294 32 21 ALL-IN-WONDER 9600 SERIES 154 315 32 10 RADEON X600 256MB HyperMemory 153 55 32 2071 Intel® 82865G Graphics Controller 151 250 32 10 SAPPHIRE RADEON 9600 ATLANTIS 151 101 32 26 NVIDIA GeForce FX 5200 (Dell) 150 4502 32 12 ATI Radeon HD 3800 Series 149 281 32 40 RADEON 9600 SERIES 148 74 32 127 NVIDIA GeForce4 MX 440 with AGP8X

#6 Abydos

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Posted 21 April 2009 - 03:54 PM

Hi again :wavey:

Hmmm, seems they have altered the page some. I tried take the test. Try copy
the address you get when the test is done, and post here as link. I need the full
summary, as the info above is not near enough. Sorry for the inconvinience.

Also:

Do you have OEM or Retail CD?


Regards

Abydos

Asking for Technical Help


Preventing Malware Slow PC? Recovery Console!

"I am not young enough to know everything" - Oscar Wilde


#7 mesa215

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Posted 22 April 2009 - 02:47 AM

http://www.pcpitstop...?conid=22031332

This is the URL address that was at the top of the page when my results were displayed. I hope this is what you needed. When I opened up another tab and pasted this URL, I got the page with my results.

I have a CD that came with the computer for reinstalling Windows. Is that the cd you are talking about?

#8 Abydos

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Posted 22 April 2009 - 03:08 PM

Hi mesa215

I suggest you go through the issues under the "Fixes" tab in the PcPistop test, except the drivers.
We may have to address that later, but right now, we have to eliminate possible causes.

You should also be familiar with ATF cleaner, and if you still have it, please run it before doing a
defragmentation of your HD. A reboot to free up files might also be a good idea.

If you don't have ATF cleaner, you can download it from here:

ATF Cleaner by Atribune
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

If you don't like the windows Defrag tool, you can download and run this free one:

Auslogics Disk Defrag


Now, you stated that IE behaved normal in safe-mode, so this means that it is likely a addon of sorts
being one of the trouble-makers. So we are going to narrow that down to a single culprit. To do this
we have to open your browser. If you can't open IE normally, please try the steps below this guide.

Open IE, go to Tools in the menubar, choose Manage Addons

Depending on how many you have, you can start with disable 1/2 of them. Then try browse, and see if the
error reproduces, if not, the culprit is among the 1/2 you disabled. If still acting up, enable that 1/2 you
disabled before, and disable the other 1/2. Same procedure.

Once you get which 1/2 contains the culprit, start disabling them one by one. Browsing after each you
disabled in order to catch the culprit.

If you cannot start IE normally, please try the following steps:

Goto Start, RUN, Type: IExplore.exe
Hit enter
or
Press CTRL+ALT+DEL(ete) simultaneously.
This will bring up the task-manager.
In the bottom right corner, click the radio button "New Job"
Type: IExplore.exe


If you have any questions to any of the above, be sure to ask.

Keep us posted :)


Regards

Abydos

Asking for Technical Help


Preventing Malware Slow PC? Recovery Console!

"I am not young enough to know everything" - Oscar Wilde


#9 mesa215

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Posted 25 April 2009 - 07:39 PM

I ran the ATF cleaner and defragged the computer. After disabling my add-ons nothing changed. When I go to certain sites including this one it will tell me done but with errors on page. My antivirus still will not update and I can not get task manager to come up correctly. It used to come up and give me several options and now a real tiny rectangle comes up and only gives me the option to start a new task. I can not end a current task or see any running processes, that window does not show up anymore.

#10 Abydos

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Posted 25 April 2009 - 08:20 PM

Hi Mesa

I can not get task manager to come up correctly. It used to come up and give me several options and now a real tiny rectangle comes up and only gives me the option to start a new task. I can not end a current task or see any running processes, that window does not show up anymore.


This may be due to the fact that it is opening in "Tiny Footprint Mode". Try double-clicking the outline border of that rectangle, this should restore it to normal size.

After disabling my add-ons nothing changed. When I go to certain sites including this one it will tell me done but with errors on page.


Try reset the browser. Heres how:

Goto Start, choose RUN, now type: inetcpl.cpl

This will take you to the internet options.
Choose Advanced tab
Under reset Internet explorer settings, click reset and once again.
Close, and start Internet Explorer, see how it goes.

My antivirus still will not update


Try start the PC up in safe-mode with Network, heres how:

Reboot your PC
Right after BIOS screen (The one with logo) Start tapping F8
If caught right it will take you to the Windows advanced options menu (Black DOS-like menu)
Use your arrow keys to scroll down to: Safe-Mode with network,
press enter.

Windows will now load windows with a minimum of drivers and applications. This
also means no Firewall, so don't tarry to long in there without Firewall. Alternatively,
turn on windows Firewall.


Start your Anti-Virus via start, all programs
Try see if it will update. (I don't know PC Tools AV, so I can't give directions on where to find the update option)

Reboot


Please report report how it goes after those steps, and we take it from there.


Regards

Abydos

Asking for Technical Help


Preventing Malware Slow PC? Recovery Console!

"I am not young enough to know everything" - Oscar Wilde

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