[Resolved] Hungapp Errors

The iexplorer error was weird, I was trying to add the windows tab to the network configuration as instructed by Rich and my computer froze. I ended the session by using Task Manager and got an error for iexploreR.exe–version 6.0 something and I was surprised to see it because I know I don't even have version 6 of IE installed; I have version 7 or so I thought. I went to the ESET Antivirus site to do the download a you requested and I was asked tto install an add-on. Do you want me to allow it to be installed?

mgw7625, You will need to use Internet explorer to do the ESET scan. You shouldn't need any add-ons.

Hi Tomk, I did use us IE to to do the ESET scan download and it did ask me if I wanted to allow an add-on download. Should I download the add on?

Attached is a screenprint of the mesage:

mgw7625, Thanks for the screen shot. That's not what I thought was going on. Yes. You need to install the activeX control or it won't work.

Hello Tomk, I accepted the add-on and the scanner ran for 1 hour and 34 mnutes and found 0 threats. I have no log to post because when I clicked on "more details" I got sent to a "buy me" option. Then when I hit the back browser my scan was gone and it took back to the beginning of the scan process at the "accept" page.

If you saw 0 threats then we're good.

One more little trick to try before I send you back to the Tech Team.

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

• Double-click SystemLook.exe to run it.
• Copy the content of the following codebox into the main textfield:
  

  :filefind
  Iexplorer.exe

• Click the Look button to start the scan.
• When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

SystemLook v1.0 by jpshortstuff (24.04.09) Log created at 15:55 on 10/05/2009 by Michel (Administrator - Elevation successful) ========== filefind ========== Searching for "Iexplorer.exe" No files found. -=End Of File=-

mgw7625, I'm not sure why you got the warning you did, but there is no Iexplorer.exe on your system. If you are still having problems, I suggest that you return to the Tech Team for additional help.

Thank you for your assistance.

mgw7625, You are welcome. Good Luck and Be Well.

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.