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USB drivers missing and SATA device not found errors?

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Post #1 last edited
Note: HJT log removed and topic moved to Hardware; LDT


We tried a LCD monitor on our one computer and it did not seem to work at 1st but for some reason it caused the computer to have some problems so we stopped using it.
When we 1st tried it the computer got stuck for 1st time right on that begging screen. It does this all the time sometimes now though without the monitor, only way to make it work if to give the case a little wack to wake it up.
and when it does boot up it's allways getting these Primary Master SATA Device not found, and Secondary SATA Device not found stuff. other than that it boots fine. Then I recently wiped the computer and reinstalled the OS. These problems are still occurring. and now in my Device manger the Universal serial bus controller is under other devices like it is missing drivers or something. None of the CDs I used seemed to have any usb related drivers. All I know is there was never a SATA or booting problem before we tried that monitor. The USB part I'm assuming is because I wiped the computer





Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:12:47 PM, on 3/26/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Post #2
Sounds like you knocked something loose in the case while you were moving things around hooking that monitor up.

only way to make it work if to give the case a little wack to wake it up.


:o That should tell you there something is loose. BTW, "wacking" your case is a good way to damage the hard drive.

You need to open the case up and reseat the RAM, and check the other connections in the computer. Verify that the video card is seated all the way, etc.

Then, you need to download the drivers for your computer from the manufacturer's website. If this is a name brand machine, get the drivers from the manufacturer's website (dell, HP, gateway, etc.), otherwise you'll have to identify the motherboard make/model and go to the manufacturer of the board to get the drivers.
Post #3
Well I found a way to fix most of that stuff now, but I have recently set up a router on a computer and a adapter on another. My adapter connects to my router but the internet will not work.
Post #4
Are you saying that you have a computer that connects wirelessly and the internet will not work on this machine? Does the other computer work ok on the internet? Connect to the wireless network then, click start -> run -> type 'cmd' and press ENTER. At the command prompt type: 'ipconfig /all > desktop\postme.txt' and press ENTER. Then close the command prompt window, and copy and paste the contents of the postme.txt file you will now find on your desktop to this forum.

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