Hey, I am new here..great site this..
i am using a HP Laptop dv5000 series, with Windows XP media center edition.
SO on to the problem i am facing. At start up I get a message displayed that is
"Windows cannot find 'C:\WINDOWS\system32\drivers\Nircmd.exe'. Make sure you typed the name correctly, and then try again. to search for a file, click the Start button and then click Search."
I was using Norton antivirus, but i could not browse the internet on firefox. I had to disable the anti virus to do so.
No i downloaded Avira, and still i cannot browse the internet on firefox until i disable the anti virus.
Help in this regard would be highly appreciated.
Thanks.
DO NOT use any TOOLS such as Combofix, SmitfraudFix, MBAM, Vundofix, or HijackThis fixes without supervision.
Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.
Stay with this topic until I give you the all clean post.
You might want to print these instructions out.
I suggest you do this:
Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab. Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders." Uncheck "Hide protected operating system files."
Click Apply, and then click OK.
Please do not delete anything unless instructed to.
Please download ATF Cleaner by Atribune. Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)
It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.
Next:
Please download Malwarebytes' Anti-Malware to your desktop.
Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform quick scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected.
When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
Also "copy/paste" a new HijackThis log file into this thread.
Also please describe how your computer behaves at the moment.
Please don't attach the scans / logs, use "copy/paste".
