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[Resolved] Firefox Virus?

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Post #1
Hi, I'm having a bit of trouble using Mozilla Firefox. I don't think it's because of any firewall settings (no change after altering settings). Internet Explorer will work, but when I try to run Firefox it displays the "Firefox can't establish a connection to server …" message. This occurred shortly after updating Firefox (probably after a reboot). I have scanned with Avast, Spybot, Ad-Aware and Malbytes Anti-Malware, but have found nothing. I have also run the ERUNT program. Below is the HijackThis log after a reboot. Thanks in advance for all of your help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:40:45 PM, on 3/7/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Camera Assistant Software for Gateway\traybar.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe
C:\Program Files\Symantec AntiVirus\VPTray.exe
C:\Windows\sttray.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Camera Assistant Software for Gateway\CEC_MAIN.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch…TB&M=T-1628
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch…TB&M=T-1628
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch…TB&M=T-1628
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch…TB&M=T-1628
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch…TB&M=T-1628
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Gateway\traybar.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\Gateway Games\Gateway Game Console\GameConsoleService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\STacSV.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

–
End of file - 8586 bytes
Post #2
Hi Epicurus335,

:welcome:

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 12…allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u12-windows-i586-p.exe to install the newest version.
Now to Clean out the Java cache:

Go into the Control Panel and double-click the Java Icon. [external image: Posted Image]
  • Under Temporary Internet Files, click the Settings… button
  • click the Delete Files button.
  • There are three options in the window to clear the cache - Leave all 3 Checked
    • Downloaded Applets
      Downloaded Applications
      Other Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Settings
  • Click OK to leave the Java Control Panel.

Please download DDS and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds.scr to run the tool.
  • When done, DDS.txt will open.
  • Click Yes at the next prompt for Optional Scan.
  • Save both reports to your desktop.
—————————————————
  • Post the contents of the DDS.txt report in your next reply
  • Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and the click UPLOAD.
Post #3
Hi, Tomk. Thanks for the help. I've updated Java as per your instructions. Here are the DDS Files: DDS (Ver_09-02-01.01) - NTFSx86 Run by [removed] at 6:14:38.30 on Fri 03/13/2009 Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_12 Microsoft® Windows Vista™ Ultimate 6.0.6001.1.1252.1.1033.18.2429.1364 [GMT -4:00] AV: Symantec AntiVirus *On-access scanning enabled* (Updated) ============== Running Processes =============== C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k rpcss C:\Windows\System32\svchost.exe -k secsvcs C:\Windows\system32\Ati2evxx.exe C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\SLsvc.exe C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\Ati2evxx.exe C:\Windows\system32\svchost.exe -k NetworkService C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\Dwm.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Windows\Explorer.EXE C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Camera Assistant Software for Gateway\traybar.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Symantec AntiVirus\VPTray.exe C:\Windows\sttray.exe C:\Program Files\Alwil Software\Avast4\ashDisp.exe C:\Windows\ehome\ehtray.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\BigFix\bigfix.exe C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Camera Assistant Software for Gateway\CEC_MAIN.exe C:\Windows\ehome\ehmsas.exe C:\Windows\system32\agrsmsvc.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Symantec AntiVirus\DefWatch.exe C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\System32\STacSV.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Windows\system32\SearchIndexer.exe C:\Program Files\Symantec AntiVirus\Rtvscan.exe C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\Windows\system32\WUDFHost.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\wbem\unsecapp.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\msiexec.exe C:\Windows\System32\mobsync.exe C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe C:\Program Files\Internet Explorer\ieuser.exe C:\Windows\system32\vssvc.exe C:\Windows\System32\svchost.exe -k swprv C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\DllHost.exe C:\Users\Daryl\Desktop\dds.scr ============== Pseudo HJT Report =============== uDefault_Page_URL = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=T-1628 uStart Page = hxxp://www.yahoo.com/ mDefault_Page_URL = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=T-1628 mStart Page = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=T-1628 uInternet Settings,ProxyOverride = *.local mSearchAssistant = hxxp://www.gateway.com/g/sidepanel.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=T-1628 BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No File BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\windows\system32\BAE.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe mRun: [Camera Assistant Software] "c:\program files\camera assistant software for gateway\traybar.exe" mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe" mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [StartCCC] c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe mRun: [vptray] c:\progra~1\symant~1\VPTray.exe mRun: [SigmatelSysTrayApp] sttray.exe mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe" mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\bigfix.lnk - c:\program files\bigfix\bigfix.exe mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000 IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab ================= FIREFOX =================== FF - ProfilePath - c:\users\daryl\appdata\roaming\mozilla\firefox\profiles\rh4ymdie.default\ FF - prefs.js: browser.startup.homepage - yahoo.com FF - plugin: c:\program files\google\google updater\2.4.1439.6872\npCIDetect13.dll FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll ============= SERVICES / DRIVERS =============== R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-2-21 114768] R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-2-21 20560] R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2009-2-21 51792] R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2008-7-4 809296] R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-6-27 24652] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-2-28 101936] R3 RTL8187B;Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8187B.sys [2008-12-2 290304] R3 SYMNDISV;SYMNDISV;c:\windows\system32\drivers\symndisv.sys [2008-6-13 41008] S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2008-4-3 121744] =============== Created Last 30 ================ 2009-03-13 06:04 410,984 a——- c:\windows\system32\deploytk.dll 2009-03-11 04:55 268,288 a——- c:\windows\system32\schannel.dll 2009-03-11 04:54 7,680 a——- c:\windows\system32\spwmp.dll 2009-03-11 04:54 4,096 a——- c:\windows\system32\msdxm.ocx 2009-03-11 04:54 4,096 a——- c:\windows\system32\dxmasf.dll 2009-03-11 04:54 8,147,456 a——- c:\windows\system32\wmploc.DLL 2009-03-11 04:54 2,033,152 a——- c:\windows\system32\win32k.sys 2009-03-07 21:40 –d—– c:\program files\Trend Micro 2009-03-07 20:14 –d—– c:\users\daryl\appdata\roaming\Malwarebytes 2009-03-07 20:14 15,504 a——- c:\windows\system32\drivers\mbam.sys 2009-03-07 20:14 38,496 a——- c:\windows\system32\drivers\mbamswissarmy.sys 2009-03-07 20:14 –d—– c:\programdata\Malwarebytes 2009-03-07 20:14 –d—– c:\progra~2\Malwarebytes 2009-03-07 20:14 –d—– c:\program files\Malwarebytes' Anti-Malware 2009-02-24 19:28 –d—– c:\windows\E80F62FF5D3C4A1984099721F2928206.TMP 2009-02-24 19:18 –d—– c:\windows\system32\appmgmt 2009-02-21 11:52 51,792 a——- c:\windows\system32\drivers\aswMonFlt.sys 2009-02-16 10:04 428,544 a——- c:\windows\system32\EncDec.dll 2009-02-16 10:04 217,088 a——- c:\windows\system32\psisrndr.ax 2009-02-16 10:04 293,376 a——- c:\windows\system32\psisdecd.dll 2009-02-16 10:04 177,664 a——- c:\windows\system32\mpg2splt.ax 2009-02-16 10:04 80,896 a——- c:\windows\system32\MSNP.ax 2009-02-11 23:19 827,392 a——- c:\windows\system32\wininet.dll 2009-02-11 23:19 1,383,424 a——- c:\windows\system32\mshtml.tlb ==================== Find3M ==================== 2009-01-27 06:10 124,464 a——- c:\windows\system32\drivers\SYMEVENT.SYS 2009-01-27 06:10 10,635 a——- c:\windows\system32\drivers\SYMEVENT.CAT 2009-01-27 06:10 806 a——- c:\windows\system32\drivers\SYMEVENT.INF 2009-01-13 23:57 62,464 a——- c:\windows\system32\pdfgenm.dll 2008-12-02 23:49 86,016 a——- c:\windows\inf\infstor.dat 2008-12-02 23:49 51,200 a——- c:\windows\inf\infpub.dat 2008-12-02 23:49 665,600 a——- c:\windows\inf\drvindex.dat 2008-12-02 23:49 86,016 a——- c:\windows\inf\infstrng.dat 2008-06-27 10:27 0 a——- c:\users\daryl\appdata\roaming\wklnhst.dat 2008-01-20 22:41 174 a–sh— c:\program files\desktop.ini 2006-11-02 08:40 287,440 a——- c:\windows\inf\perflib\0409\perfi.dat 2006-11-02 08:40 287,440 a——- c:\windows\inf\perflib\0409\perfh.dat 2006-11-02 08:40 30,674 a——- c:\windows\inf\perflib\0409\perfd.dat 2006-11-02 08:40 30,674 a——- c:\windows\inf\perflib\0409\perfc.dat 2006-11-02 05:20 287,440 a——- c:\windows\inf\perflib\0000\perfi.dat 2006-11-02 05:20 287,440 a——- c:\windows\inf\perflib\0000\perfh.dat 2006-11-02 05:20 30,674 a——- c:\windows\inf\perflib\0000\perfd.dat 2006-11-02 05:20 30,674 a——- c:\windows\inf\perflib\0000\perfc.dat ============= FINISH: 6:15:17.38 ===============

Attachments:

Post #4
Epicurus335,

I'm not seeing any signs of malware on your system. I'm also not seeing the cause of your Firefox problem. I suggest that you pose a question in the Windows forum. Please provide a link there back to this thread so that the Tech Team can see your logs.

Log looks good :D


You need to create a new Clean restore point.
Click Start Menu > Run > copy and paste

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it (something you'll remember) and click Create, when the confirmation screen shows the restore point has been created click Close.

Remove all previous Restore Points
Click Start Menu > Run > copy and paste

cleanmgr

At top, click on More Options tab. Click Clean up… button in the System Restore box. Click on Yes button. When finished, click on Cancel button to exit.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.

Please delete DDS.


The following is my standard advice for the future. Use what you can and pat yourself on the back for what you're already doing.

Please take time to read Preventing Malware - Tools and Practices for Safe Computing. Very important information for your consideration is contained therein.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein


Also: "How to prevent malware"
by miekiemoes

Please respond back that you understand the above and let me know if you have any questions. Otherwise, this thread will be closed Resolved. :thumbup:
Post #5
Ok, I created the restore point. I'll add a link to the Windows forum as you suggested. Thanks again, I appreciate all your time and effort. :)
Post #7
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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