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Spyware / Malware / Virus Removal

[Resolved] Myshovel.com;Digbone.com;Missngpage.com; Ad.yieldmanag

7 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
My wife's laptop running XP has just become infected with these. They have bypassed Zone Alarm anti spy, and AVG anti virus. When searching via Google, all listed references are re-directed to the above, but they never load, the computer keeps searching for them. Spy Bot Search and Destroy refuses to run. I have downloaded MBAM, and renamed it to install it but it refuses to run…Any suggestions..
Post #2
Hello and Welcome to the forum.

Unable to access websites


DO NOT use any TOOLS such as Combofix, Vundofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.


Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.

NOTE: worksnow is actually Combofix renamed so user is able download and run Combofix

Download worksnow from HERE:


* IMPORTANT !!! Save worksnow to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on worksnow & follow the prompts.

    Note: worksnow will run without the Recovery Console installed.

    Note: Combofix will run without the Recovery Console installed.

  • As part of it's process, combofix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
"copy/paste" a new HijackThis log file into this thread as well.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.


Also please describe how your computer behaves at the moment.
Post #5
I have now run "Worksnow" from my wife's machine. The sftware asked me if I wanted to install a later version, I said No as I was not sure if the malware would reject it. I have not yet tried running any programs; shall I re-activate the Zone Alarm Anti spy and AVG?

Here is the log file;-



ComboFix 09-02-01.01 - Mo 2009-02-04 9:27:34.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.447.155 [GMT 0:00]
Running from: c:\documents and settings\[removed]\Desktop\worksnow.exe
AV: AVG 7.5.552 *On-access scanning disabled* (Updated)
FW: ZoneAlarm Pro Firewall *enabled*
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\drivers\UACbnethpmh.sys
c:\windows\system32\ipflr.dll
c:\windows\system32\UACiqxovrsd.dll
c:\windows\system32\UACqltpdviu.dat
c:\windows\system32\UACrcsbsdhl.dll
c:\windows\system32\UACscuobsrn.dll
c:\windows\system32\UACwfuymbgs.log
c:\windows\system32\UACwxymepxm.log
c:\windows\system32\UACxrdemobw.log
c:\windows\system32\UACyxrqpprn.dll
c:\windows\system32\wl.exe
F:\Autorun.inf

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Service_UACd.sys


((((((((((((((((((((((((( Files Created from 2009-01-04 to 2009-02-04 )))))))))))))))))))))))))))))))
.

2009-02-03 19:29 . 2009-02-03 19:29 d——– c:\documents and settings\Mo\Application Data\Yahoo!
2009-02-02 18:31 . 2009-02-02 18:31 d——– C:\Lop SD
2009-02-02 18:14 . 2009-02-02 18:14 d——– c:\program files\Malwarebytes' Anti-Malware
2009-02-02 18:14 . 2009-02-02 18:14 d——– c:\documents and settings\All Users\Application Data\Malwarebytes
2009-02-02 18:14 . 2009-01-14 16:11 38,496 –a—— c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-02 18:14 . 2009-01-14 16:11 15,504 –a—— c:\windows\system32\drivers\mbam.sys
2009-01-30 17:47 . 2009-01-30 17:47 d——– c:\documents and settings\Administrator\Application Data\AVG7
2009-01-30 17:46 . 2005-03-10 06:28 d——– c:\documents and settings\Administrator\WINDOWS
2009-01-30 17:46 . 2005-03-10 07:10 d——– c:\documents and settings\Administrator\Application Data\CyberLink
2009-01-30 17:46 . 2009-01-30 17:46 d——– c:\documents and settings\Administrator
2009-01-27 22:23 . 2009-02-04 08:43 5,525 –a—— c:\windows\system32\uacinit.dll
2009-01-26 22:44 . 2009-01-26 22:44 d——– c:\program files\Common Files\Wise Installation Wizard
2009-01-26 21:14 . 2009-01-26 22:42 dr-h—– C:\$VAULT$.AVG

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-02-04 09:19 72,704 —-a-w c:\windows\Internet Logs\xDB1B.tmp
2009-02-04 09:04 ——— d—–w c:\program files\Spybot - Search & Destroy
2009-02-04 09:04 ——— d—–w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-02-03 19:28 55,894 —-a-w c:\windows\Internet Logs\zlclient_2nd_2009_02_03_19_26_55_small.dmp.zip
2009-02-02 18:19 ——— d—–w c:\documents and settings\Mo\Application Data\AVG7
2009-02-01 18:17 228,864 —-a-w c:\windows\Internet Logs\xDB19.tmp
2009-02-01 18:17 2,679,296 —-a-w c:\windows\Internet Logs\xDB1A.tmp
2009-01-30 08:00 ——— d—–w c:\documents and settings\LocalService\Application Data\AVG7
2009-01-28 08:16 128,000 —-a-w c:\windows\Internet Logs\xDB18.tmp
2009-01-26 22:45 ——— d—–w c:\program files\Lavasoft
2009-01-26 20:25 ——— d—–w c:\documents and settings\All Users\Application Data\Lavasoft
2009-01-25 18:50 434,176 —-a-w c:\windows\Internet Logs\xDB17.tmp
2009-01-19 21:37 39,550 —-a-w c:\documents and settings\Mo\Application Data\wklnhst.dat
2009-01-06 16:02 ——— d—–w c:\documents and settings\Mo\Application Data\ZoomBrowser EX
2009-01-06 16:00 ——— d—–w c:\documents and settings\Mo\Application Data\CameraWindowDC
2009-01-05 10:05 125,440 —-a-w c:\windows\Internet Logs\xDB16.tmp
2008-12-27 13:47 126,976 —-a-w c:\windows\Internet Logs\xDB15.tmp
2008-12-18 21:31 100,352 —-a-w c:\windows\Internet Logs\xDB14.tmp
2008-12-11 10:57 333,952 —-a-w c:\windows\system32\drivers\srv.sys
2008-12-09 17:54 111,616 —-a-w c:\windows\Internet Logs\xDB13.tmp
2008-12-02 15:47 497,664 —-a-w c:\windows\Internet Logs\xDB12.tmp
2008-11-16 21:53 343,040 —-a-w c:\windows\Internet Logs\xDB11.tmp
2008-11-04 17:21 89,229 —-a-w c:\windows\Internet Logs\zlclient_2nd_2008_11_04_16_44_57_small.dmp.zip
2006-05-08 18:51 308 —-a-w c:\documents and settings\Richard\Application Data\wklnhst.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-09-13 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-04-22 98304]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-04-22 507904]
"STDSB"="c:\windows\system32\STDSB.exe" [2002-02-27 32768]
"EPSON Stylus CX3600 Series"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_FATI9BE.EXE" [2004-03-04 98304]
"EPSON Stylus CX3600 Series (Copy 1)"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_FATI9BE.EXE" [2004-03-04 98304]
"EPSON Stylus CX3600 Series (Copy 2)"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_FATI9BE.EXE" [2004-03-04 98304]
"AVG7_CC"="c:\progra~1\Grisoft\AVG7\avgcc.exe" [2008-10-22 590848]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-06-29 286720]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2007-07-10 270648]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-05-19 185896]
"mxomssmenu"="c:\program files\Maxtor\OneTouch Status\maxmenumgr.exe" [2008-07-21 169312]
"ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2008-10-09 981904]
"VTTimer"="VTTimer.exe" [2004-03-26 c:\windows\system32\VTTimer.exe]
"VTTrayp"="VTtrayp.exe" [2004-05-18 c:\windows\system32\VTTrayp.exe]
"Run StartupMonitor"="StartupMonitor.exe" [2000-05-20 c:\windows\StartupMonitor.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
"AVG7_Run"="c:\progra~1\Grisoft\AVG7\avgw.exe" [2007-10-28 219136]

c:\documents and settings\Richard\Start Menu\Programs\Startup\
PowerReg SchedulerV2.exe [2005-05-13 225280]

c:\documents and settings\Mo\Start Menu\Programs\Startup\
PowerReg SchedulerV2.exe [2008-02-22 225280]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"msacm.clmp3enc"= c:\progra~1\CYBERL~1\Power2Go\CLMP3Enc.ACM

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digimax Viewer 2.1.lnk]
backup=c:\windows\pss\Digimax Viewer 2.1.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Power2GoExpress]
——— 2004-05-17 19:36 839770 c:\program files\CyberLink\Power2Go\Power2GoExpress.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"Eventlog"=2 (0x2)
"ERSvc"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\system32\\ZoneLabs\\vsmon.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Grisoft\\AVG7\\avginet.exe"=
"c:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"=
"c:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R2 MTC0003_STDSB;Scroll Bar Driver;c:\windows\system32\STDSB.SYS [2005-03-09 5212]
S3 PLCMPR5;PLCMPR5 NDIS Protocol Driver;\??\c:\windows\system32\PLCMPR5.SYS –> c:\windows\system32\PLCMPR5.SYS [?]
S3 PLCNDIS5;PLCNDIS5 NDIS Protocol Driver;c:\windows\system32\PLCNDIS5.SYS [2004-04-26 17280]
S3 sbusb;Sound Blaster USB Audio Driver;c:\windows\system32\DRIVERS\sbusb.sys –> c:\windows\system32\DRIVERS\sbusb.sys [?]
S3 VIASIM;VIASIM;c:\windows\system32\viasim.sys [2005-03-10 7936]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{e06e6866-0fb0-11da-9e49-001109bf75b1}]
\Shell\AutoRun\command - E:\setupSNK.exe
.
Contents of the 'Scheduled Tasks' folder

2007-09-03 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-06-03 12:42]
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-updateMgr - c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe


.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.news.bbc.co.uk/
mSearch Bar = hxxp://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
uInternet Connection Wizard,ShellNext = hxxp://www.microsoft.com
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
FF - ProfilePath - c:\documents and settings\Mo\Application Data\Mozilla\Firefox\Profiles\1f4oqi9d.default\
FF - prefs.js: browser.search.selectedEngine - Google.co.uk
FF - prefs.js: browser.startup.homepage - hxxp://news.bbc.co.uk/
FF - plugin: c:\program files\Mozilla Firefox\plugins\npitunes.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-02-04 09:30:30
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-02-04 9:32:29
ComboFix-quarantined-files.txt 2009-02-04 09:32:17

Pre-Run: 46,040,104,960 bytes free
Post-Run: 46,128,787,456 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

171 — E O F — 2009-01-14 20:50:48
Post #6
Please go to http://virusscan.jotti.org , click on Browse, and upload the following file for analysis:

c:\windows\system32\uacinit.dll

Then click Submit. Allow the file to be scanned, and then please copy and paste the results here for me to see.


If Jotti is too busy you can try these.

http://www.kaspersky.com/scanforvirus.html


http://www.virustotal.com/en/indexf.html
Post #7
Thank you. I now havescaned the file you noted and here are the results Regards Jotti's malware scan 2.99-TRANSITION_TO_3.00-R1 File to upload & scan: Virus Service Service load: 0% 100% File: uacinit.dll Status: OK MD5: 721324b0646c8dfee737eb365db3ff2c Packers detected: - Scanner results Scan taken on 06 Feb 2009 07:09:08 (GMT) A-Squared Found nothing AntiVir Found nothing ArcaVir Found nothing Avast Found nothing AVG Antivirus Found nothing BitDefender Found nothing ClamAV Found nothing CPsecure Found nothing Dr.Web Found nothing F-Prot Antivirus Found nothing F-Secure Anti-Virus Found nothing G DATA Found nothing Ikarus Found nothing Kaspersky Anti-Virus Found nothing NOD32 Found nothing Norman Virus Control Found nothing Panda Antivirus Found nothing Sophos Antivirus Found nothing VirusBuster Found nothing VBA32 Found nothing Statistics Last file scanned at least one scanner reported something about: isy.exe (MD5: 9a5b28bf26fb36c74c367cfafea6e355, size: 66798 bytes), detected by: Scanner Malware name A-Squared Trojan-Spy.Win32.Agent.byc!IK AntiVir X ArcaVir Trojan.Spy.Agent.Beg Avast Win32:Spyware-gen AVG Antivirus X BitDefender MemScan:Trojan.Dropper.SOH ClamAV Trojan.Agent-13889 CPsecure W32.W.Feebs.gen Dr.Web Trojan.KeyLogger.1779 F-Prot Antivirus X F-Secure Anti-Virus Trojan-Spy.Win32.Agent.byc G DATA MemScan:Trojan.Dropper.SOH Ikarus Trojan-Spy.Win32.Agent.byc Kaspersky Anti-Virus Trojan-Spy.Win32.Agent.byc NOD32 Win32/Agent.BYC Norman Virus Control X Panda Antivirus X Sophos Antivirus X VirusBuster TrojanSpy.Agent.EEXC VBA32 Win32.Agent.BYC You are free to (mis)interpret these automated, flawed statistics at your own discretion. For antivirus comparisons, visit AV comparatives We are not affiliated with any third parties that conduct tests using this service. Frequently asked questions - Privacy policy Page generated by JTPL © 2004-2009 Jotti <[removed]>
Post #8
Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    To be on the safe side, I would also change all my passwords.


    Here's my usual all clean post

    Log looks good :D


    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.
  • Winpatrol

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
Post #12
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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