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Spyware / Malware / Virus Removal

[Resolved] Virus removal - trojan

7 min read

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Post #1
Please can you help - I had several viruses and trojans and other stuff on my computer - I had it removed at a computer shop but now it seems slow and when I scan with kapersky it tells me I have trojan programmes and much vulerability.
Post #2
[external image: Posted Image]

Sorry about the delay in responding :(

If you still need help, Scan again with HijackThis, and "copy/paste" a new log file into this thread.

Also please describe how your computer behaves at the moment.
Post #3 last edited
Hi and thanks for coming back to me: below is scan. Computer seems better but I'm concerned about some issues: NUM LOCK sometimes comes on even when Im not typing, I saw two e-mails with no subejct OR content had been sent that I had not. Also kaspersky keeps saying KEYLOGGER DETECTED and KEYLOGGER NOT TERMINATED. Computer also delays slightly in some progs. ALSO SAYS 2 TROJAN PROGRAMS DETECTED

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:39:30, on 27/01/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\ASUS\ASUS DH Remote\AsRc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\ASUS\ASUS DH Remote\AsDhRemote.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe
C:\WINDOWS\FixCamera.exe
C:\WINDOWS\tsnp2std.exe
C:\WINDOWS\vsnp2std.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Logitech\iTouch\kbdtray.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Real\RealJukebox\tsystray.exe
C:\Program Files\ASUS WiFi-AP Solo\RtWLan.exe
C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\usuario\LOCALS~1\Temp\FlashGet Portable\flashget.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.mg40.mail.yahoo.com/dc/launch?.g…d=0p7rhrvfe3k9j
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\DOCUME~1\usuario\LOCALS~1\Temp\FlashGet Portable\jccatch.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\ievkbd.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [JMB36X Configure] C:\WINDOWS\system32\JMRaidTool.exe boot
O4 - HKLM\..\Run: [Ai Quicker Help] "C:\Program Files\ASUS\ASUS DH Remote\AsRc.exe"
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [OrderReminder] C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe
O4 - HKLM\..\Run: [FixCamera] C:\WINDOWS\FixCamera.exe
O4 - HKLM\..\Run: [tsnp2std] C:\WINDOWS\tsnp2std.exe
O4 - HKLM\..\Run: [snp2std] C:\WINDOWS\vsnp2std.exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\K-Lite Codec Pack\Real\mpclauncher.exe SYSTEMBOOTHIDEPLAYER
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [RealJukeboxSystray] "C:\Program Files\Real\RealJukebox\tsystray.exe"
O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'Default user')
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
O4 - Global Startup: ASUS WiFi-AP Solo.lnk = ?
O8 - Extra context menu item: &Download All with FlashGet - C:\DOCUME~1\usuario\LOCALS~1\Temp\FlashGet Portable\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\DOCUME~1\usuario\LOCALS~1\Temp\FlashGet Portable\jc_link.htm
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Web traffic protection statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\SCIEPlgn.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1…toUploader5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-GB/a-UNO1/GAME_UNO1.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab56907.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd.dll,C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dll
O23 - Service: Kaspersky Anti-Virus (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

–
End of file - 9974 bytes
Post #4
DO NOT use any TOOLS such as Combofix, Vundofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.



Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.


Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Post #5
Thank you - computer still having probs with num lock key - and Kaspersky still notifting about keylogger.

Malwarebytes' Anti-Malware 1.33
Database version: 1701
Windows 5.1.2600 Service Pack 3

28/01/2009 10:43:28
mbam-log-2009-01-28 (10-43-28).txt

Scan type: Quick Scan
Objects scanned: 55376
Time elapsed: 5 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2f364306-aa45-47b5-9f9d-39a8b94e7ef7} (Trojan.BHO.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{2f364306-aa45-47b5-9f9d-39a8b94e7ef7} (Trojan.BHO.H) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\usuario\Local Settings\Temp\FlashGet Portable\jccatch.dll (Trojan.BHO.H) -> Delete on reboot.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:36:48, on 28/01/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\ASUS\ASUS DH Remote\AsRc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe
C:\WINDOWS\FixCamera.exe
C:\WINDOWS\tsnp2std.exe
C:\WINDOWS\vsnp2std.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Logitech\iTouch\kbdtray.exe
C:\Program Files\ASUS\ASUS DH Remote\AsDhRemote.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Real\RealJukebox\tsystray.exe
C:\Program Files\ASUS WiFi-AP Solo\RtWLan.exe
C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.mg40.mail.yahoo.com/dc/launch?.g…d=0p7rhrvfe3k9j
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\ievkbd.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [JMB36X Configure] C:\WINDOWS\system32\JMRaidTool.exe boot
O4 - HKLM\..\Run: [Ai Quicker Help] "C:\Program Files\ASUS\ASUS DH Remote\AsRc.exe"
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [OrderReminder] C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe
O4 - HKLM\..\Run: [FixCamera] C:\WINDOWS\FixCamera.exe
O4 - HKLM\..\Run: [tsnp2std] C:\WINDOWS\tsnp2std.exe
O4 - HKLM\..\Run: [snp2std] C:\WINDOWS\vsnp2std.exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\K-Lite Codec Pack\Real\mpclauncher.exe SYSTEMBOOTHIDEPLAYER
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [RealJukeboxSystray] "C:\Program Files\Real\RealJukebox\tsystray.exe"
O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'Default user')
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
O4 - Global Startup: ASUS WiFi-AP Solo.lnk = ?
O8 - Extra context menu item: &Download All with FlashGet - C:\DOCUME~1\usuario\LOCALS~1\Temp\FlashGet Portable\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\DOCUME~1\usuario\LOCALS~1\Temp\FlashGet Portable\jc_link.htm
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Web traffic protection statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\SCIEPlgn.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1…toUploader5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-GB/a-UNO1/GAME_UNO1.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab56907.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd.dll,C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dll
O23 - Service: Kaspersky Anti-Virus (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

–
End of file - 9754 bytes
Post #6
I have no idea about the Num-lock key issue.

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Note: Combofix will run without the Recovery Console installed.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
"copy/paste" a new HijackThis log file into this thread as well.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.


Also please describe how your computer behaves at the moment.
Post #7
Attached combofix log as text doc and below hijach this log. Kaspersky again reporting trojan programme. This is my concern.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:50:29, on 01/02/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\ASUS\ASUS DH Remote\AsRc.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe
C:\WINDOWS\tsnp2std.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Logitech\iTouch\kbdtray.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Real\RealJukebox\tsystray.exe
C:\Program Files\ASUS WiFi-AP Solo\RtWLan.exe
C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.mg40.mail.yahoo.com/dc/launch?.g…d=0p7rhrvfe3k9j
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\ievkbd.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [JMB36X Configure] C:\WINDOWS\system32\JMRaidTool.exe boot
O4 - HKLM\..\Run: [Ai Quicker Help] "C:\Program Files\ASUS\ASUS DH Remote\AsRc.exe"
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [OrderReminder] C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe
O4 - HKLM\..\Run: [FixCamera] C:\WINDOWS\FixCamera.exe
O4 - HKLM\..\Run: [tsnp2std] C:\WINDOWS\tsnp2std.exe
O4 - HKLM\..\Run: [snp2std] C:\WINDOWS\vsnp2std.exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\K-Lite Codec Pack\Real\mpclauncher.exe SYSTEMBOOTHIDEPLAYER
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [RealJukeboxSystray] "C:\Program Files\Real\RealJukebox\tsystray.exe"
O4 - HKUS\S-1-5-18\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'Default user')
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
O4 - Global Startup: ASUS WiFi-AP Solo.lnk = ?
O8 - Extra context menu item: &Download All with FlashGet - C:\DOCUME~1\usuario\LOCALS~1\Temp\FlashGet Portable\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\DOCUME~1\usuario\LOCALS~1\Temp\FlashGet Portable\jc_link.htm
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Web traffic protection statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\SCIEPlgn.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1…toUploader5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-GB/a-UNO1/GAME_UNO1.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab56907.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O23 - Service: Kaspersky Anti-Virus (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

–
End of file - 9002 bytes

Attachments:

Post #9
ComboFix 09-01-31.01 - usuario 2009-02-01 11:23:00.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1982.1536 [GMT 1:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: Kaspersky Anti-Virus *On-access scanning disabled* (Updated)
* Created a new restore point
.
ADS - WINDOWS: deleted 48 bytes in 1 streams.

((((((((((((((((((((((((( Files Created from 2009-01-01 to 2009-02-01 )))))))))))))))))))))))))))))))
.

2009-01-31 14:09 . 2009-01-31 14:09 d——– c:\program files\MSXML 4.0
2009-01-31 14:08 . 2008-04-14 14:00 221,184 –a—— c:\windows\system32\wmpns.dll
2009-01-31 14:02 . 2008-10-16 21:38 6,066,176 —–c— c:\windows\system32\dllcache\ieframe.dll
2009-01-31 14:02 . 2007-04-17 10:32 2,455,488 —–c— c:\windows\system32\dllcache\ieapfltr.dat
2009-01-31 14:02 . 2007-03-08 06:10 991,232 —–c— c:\windows\system32\dllcache\ieframe.dll.mui
2009-01-31 14:02 . 2008-10-16 21:38 459,264 —–c— c:\windows\system32\dllcache\msfeeds.dll
2009-01-31 14:02 . 2008-10-16 21:38 383,488 —–c— c:\windows\system32\dllcache\ieapfltr.dll
2009-01-31 14:02 . 2008-06-13 12:05 272,128 ——— c:\windows\system32\drivers\bthport.sys
2009-01-31 14:02 . 2008-06-13 12:05 272,128 —–c— c:\windows\system32\dllcache\bthport.sys
2009-01-31 14:02 . 2008-10-16 21:38 267,776 —–c— c:\windows\system32\dllcache\iertutil.dll
2009-01-31 14:02 . 2008-10-16 21:38 63,488 —–c— c:\windows\system32\dllcache\icardie.dll
2009-01-31 14:02 . 2008-10-16 21:38 52,224 —–c— c:\windows\system32\dllcache\msfeedsbs.dll
2009-01-31 14:02 . 2008-10-16 14:11 13,824 —–c— c:\windows\system32\dllcache\ieudinit.exe
2009-01-31 13:59 . 2008-08-14 11:11 2,189,184 —–c— c:\windows\system32\dllcache\ntoskrnl.exe
2009-01-31 13:59 . 2008-08-14 11:09 2,145,280 —–c— c:\windows\system32\dllcache\ntkrnlmp.exe
2009-01-31 13:59 . 2008-08-14 10:33 2,066,048 —–c— c:\windows\system32\dllcache\ntkrnlpa.exe
2009-01-31 13:59 . 2008-08-14 10:33 2,023,936 —–c— c:\windows\system32\dllcache\ntkrpamp.exe
2009-01-31 13:53 . 2009-01-31 18:58 d–h—– c:\windows\$hf_mig$
2009-01-31 13:22 . 2008-10-24 12:21 455,296 —–c— c:\windows\system32\dllcache\mrxsmb.sys
2009-01-28 10:35 . 2009-01-28 10:35 d——– c:\documents and settings\usuario\Application Data\Malwarebytes
2009-01-28 10:35 . 2009-01-28 10:35 d——– c:\documents and settings\All Users\Application Data\Malwarebytes
2009-01-27 16:39 . 2009-01-27 16:39 d——– c:\program files\Trend Micro
2009-01-26 18:44 . 2009-01-26 18:44 d——– c:\documents and settings\usuario\Application Data\Sony Corporation
2009-01-26 18:13 . 2009-01-26 18:13 d——– c:\program files\Sony
2009-01-26 18:13 . 2006-11-02 16:57 118,520 –a—— c:\windows\system32\PxInsI64.exe
2009-01-26 18:13 . 2006-10-18 19:43 115,960 –a—— c:\windows\system32\PxCpyI64.exe
2009-01-26 18:12 . 2009-01-26 18:12 d——– c:\documents and settings\All Users\Application Data\Sony Corporation
2009-01-26 18:10 . 2009-01-26 18:10 d——– c:\documents and settings\usuario\Application Data\InstallShield
2009-01-22 09:05 . 2009-01-22 09:05 d——– c:\windows\system32\LogFiles
2009-01-19 18:35 . 2004-05-14 16:53 462,848 –a—— c:\windows\system32\ltkrn13n.dll
2009-01-19 18:35 . 2004-05-14 16:53 450,560 –a—— c:\windows\system32\ltimg13n.dll
2009-01-19 18:35 . 2004-05-14 16:53 401,408 –a—— c:\windows\system32\lfcmp13n.dll
2009-01-19 18:35 . 2004-05-14 16:53 299,008 –a—— c:\windows\system32\ltdis13n.dll
2009-01-19 18:35 . 2004-01-12 02:09 206,336 –a—— c:\windows\system32\ltefx13n.dll
2009-01-19 18:35 . 2004-05-14 16:53 163,840 –a—— c:\windows\system32\ltfil13n.dll
2009-01-19 18:35 . 2003-11-04 15:11 159,744 –a—— c:\windows\system32\lfpng13n.dll
2009-01-19 18:35 . 2003-11-04 15:10 69,632 –a—— c:\windows\system32\lfgif13n.dll
2009-01-19 18:35 . 2004-05-14 16:53 57,344 –a—— c:\windows\system32\lfbmp13n.dll
2009-01-17 15:07 . 2009-01-28 12:50 69 –a—— c:\windows\NeroDigital.ini
2009-01-17 10:43 . 2009-01-17 10:43 d——– c:\windows\Sun
2009-01-17 03:56 . 2009-01-17 03:56 d——– c:\program files\Common Files\snp2std
2009-01-17 03:56 . 2006-01-19 20:34 10,221,440 –a—— c:\windows\system32\drivers\snp2sxp.sys
2009-01-17 03:56 . 2005-01-27 00:45 349,472 –a—— c:\windows\WindowsXP-KB822603-x86.exe
2009-01-17 03:56 . 2006-01-06 22:57 344,064 –a—— c:\windows\vsnp2std.exe
2009-01-17 03:56 . 2005-12-21 23:06 147,456 –a—— c:\windows\rsnp2std.dll
2009-01-17 03:56 . 2006-01-16 23:06 114,688 –a—— c:\windows\tsnp2std.exe
2009-01-17 03:56 . 2004-08-10 02:43 94,208 –a—— c:\windows\amcap.exe
2009-01-17 03:56 . 2006-01-04 04:04 61,440 –a—— c:\windows\vsnp2std.dll
2009-01-17 03:56 . 2005-11-23 22:55 53,248 –a—— c:\windows\system32\csnp2std.dll
2009-01-17 03:56 . 2005-11-12 01:46 24,960 –a—— c:\windows\system32\drivers\sncamd.sys
2009-01-17 03:56 . 2005-12-06 22:08 20,480 –a—— c:\windows\FixCamera.exe
2009-01-17 03:56 . 2004-12-10 02:23 15,497 –a—— c:\windows\snp2std.ini
2009-01-17 03:56 . 2004-12-10 02:23 13,022 –a—— c:\windows\snp2std.src
2009-01-17 03:51 . 2009-01-17 03:51 d——– c:\program files\Hewlett-Packard
2009-01-17 03:51 . 2006-01-30 17:00 442,368 -ra—— c:\windows\system32\ZSHP1018.EXE
2009-01-17 03:51 . 2006-01-30 17:00 143,360 -ra—— c:\windows\apptune1018.exe
2009-01-17 03:51 . 2006-01-30 17:00 129,092 -ra—— c:\windows\system32\hp1018.img
2009-01-17 03:51 . 2006-01-30 17:00 106,496 -ra—— c:\windows\system32\VSHP1018.DLL
2009-01-17 03:51 . 2006-01-30 17:00 102,400 –a—— c:\windows\system32\zlhp1018.dll
2009-01-17 03:51 . 2006-01-30 17:00 86,016 –a—— c:\windows\system32\ZSPOOL.DLL
2009-01-17 03:51 . 2006-01-30 17:00 28,672 –a—— c:\windows\system32\zlm.dll
2009-01-17 03:51 . 2006-01-30 17:00 28,672 –a—— c:\windows\system32\IMF32.DLL
2009-01-17 03:51 . 2006-01-30 17:00 24,576 –a—— c:\windows\system32\ZTAG32.DLL
2009-01-17 03:51 . 2006-01-30 17:00 7,280 -ra—— c:\windows\system32\ZSHP1018.HLP
2009-01-17 03:48 . 2008-04-14 09:17 25,856 –a—— c:\windows\system32\drivers\usbprint.sys
2009-01-17 03:48 . 2008-04-14 09:17 25,856 –a–c— c:\windows\system32\dllcache\usbprint.sys
2009-01-16 19:49 . 2009-01-16 19:49 d——– c:\program files\Common Files\Real
2009-01-16 19:49 . 2009-01-16 19:49 d——– C:\My Music
2009-01-16 19:49 . 2009-01-16 19:49 26,112 –a—— c:\windows\system32\prefscpl.cpl
2009-01-16 19:48 . 2009-01-16 19:49 d——– c:\program files\Real
2009-01-16 19:48 . 2009-01-16 19:50 d——– c:\program files\Logitech
2009-01-16 19:48 . 2009-01-16 19:48 d——– c:\program files\Common Files\xing shared
2009-01-16 19:48 . 2009-01-16 19:48 d——– c:\program files\Common Files\Logitech
2009-01-16 19:48 . 2001-02-14 12:13 322,832 –a—— c:\windows\system32\MFC30.DLL
2009-01-16 19:48 . 2001-02-14 02:59 9,952 ——— c:\windows\system32\drivers\LKBDHLPR.SYS
2009-01-16 02:02 . 2009-01-16 02:02 d——– c:\windows\vnDrvBas
2009-01-16 02:02 . 2005-10-18 15:48 42,496 –a—— c:\windows\system32\drivers\fetnd5bv.sys
2009-01-16 01:56 . 2009-01-16 02:05 d——– c:\windows\SxsCaPendDel
2009-01-16 01:18 . 2009-01-16 01:18 d——– c:\documents and settings\LocalService\Application Data\DivX
2009-01-16 01:18 . 2008-04-14 14:42 91,136 –a—— c:\windows\system32\kswdmcap.ax
2009-01-16 01:14 . 2009-01-16 01:56 d——– c:\documents and settings\usuario\Application Data\Uniblue
2009-01-16 01:14 . 2009-01-16 01:56 d——– c:\documents and settings\All Users\Application Data\DriverScanner
2009-01-16 00:30 . 2009-01-16 00:30 d——– c:\program files\MSBuild
2009-01-16 00:30 . 2009-01-16 00:30 d——– c:\program files\Microsoft Works
2009-01-16 00:29 . 2009-01-16 00:29 d——– c:\program files\Microsoft.NET
2009-01-16 00:24 . 2009-01-16 00:29 d——– c:\windows\SHELLNEW
2009-01-16 00:22 . 2009-01-16 00:22 dr-h—– C:\MSOCache
2009-01-15 23:47 . 2009-01-15 23:47 d——– c:\documents and settings\usuario\Application Data\Ahead
2009-01-15 23:46 . 2009-01-15 23:46 d——– c:\documents and settings\All Users\Application Data\Ahead
2009-01-15 23:45 . 2009-01-15 23:45 d——– c:\program files\Nero
2009-01-15 23:45 . 2009-01-15 23:45 d——– c:\program files\Common Files\Ahead
2009-01-15 23:45 . 2009-01-15 23:45 d——– c:\documents and settings\All Users\Application Data\Nero
2009-01-15 23:39 . 2009-01-15 23:39 d——– c:\program files\Java
2009-01-15 23:39 . 2009-02-01 11:28 d——– c:\documents and settings\usuario\Tracing
2009-01-15 23:39 . 2009-01-15 23:39 410,984 –a—— c:\windows\system32\deploytk.dll
2009-01-15 23:39 . 2009-01-15 23:39 73,728 –a—— c:\windows\system32\javacpl.cpl
2009-01-15 23:37 . 2009-01-15 23:37 d——– c:\program files\Windows Live SkyDrive
2009-01-15 23:37 . 2009-01-15 23:37 d——– c:\program files\Windows Live
2009-01-15 23:37 . 2009-01-15 23:37 d——– c:\program files\Microsoft
2009-01-15 23:34 . 2009-01-15 23:34 d——– c:\program files\Common Files\Windows Live
2009-01-15 23:33 . 2009-01-15 23:33 d——– c:\program files\Common Files\Adobe AIR
2009-01-15 23:32 . 2009-01-15 23:32 d——– c:\program files\Common Files\Adobe
2009-01-15 23:31 . 2009-01-15 23:31 d——– c:\program files\QuickTime
2009-01-15 23:31 . 2009-01-15 23:31 d——– c:\program files\Common Files\Apple
2009-01-15 23:31 . 2009-01-15 23:31 d——– c:\documents and settings\All Users\Application Data\Apple Computer
2009-01-15 23:30 . 2009-01-15 23:30 d——– c:\program files\Apple Software Update
2009-01-15 23:30 . 2009-01-15 23:30 d——– c:\documents and settings\All Users\Application Data\Apple
2009-01-15 23:28 . 2009-01-20 16:01 d——– c:\documents and settings\All Users\Application Data\Google Updater
2009-01-15 23:26 . 2006-10-27 04:56 32,592 –a—— c:\windows\system32\msonpmon.dll
2009-01-15 23:26 . 2006-10-27 04:58 30,512 –a—— c:\windows\system32\mdimon.dll
2009-01-15 23:12 . 2009-01-15 23:13 d——– c:\program files\SpywareBlaster
2009-01-15 23:12 . 2009-01-15 23:12 d——– c:\documents and settings\All Users\Application Data\TEMP
2009-01-15 23:11 . 2009-01-15 23:11 d——– c:\documents and settings\All Users\Application Data\SlySoft
2009-01-15 23:11 . 2009-01-15 23:11 d——– c:\documents and settings\All Users\Application Data\Elaborate Bytes
2009-01-15 23:10 . 2009-01-15 23:10 d——– c:\program files\SlySoft
2009-01-15 23:10 . 2009-01-15 23:10 d——– c:\program files\K-Lite Codec Pack
2009-01-15 23:07 . 2009-01-15 23:07 d——– c:\program files\Ares
2009-01-15 23:06 . 2008-07-31 23:17 9,200 ——— c:\windows\system32\drivers\cdralw2k.sys
2009-01-15 23:06 . 2008-07-31 23:17 9,072 ——— c:\windows\system32\drivers\cdr4_xp.sys
2009-01-15 23:02 . 2009-01-15 23:02 d——– c:\windows\system32\IOSUBSYS
2009-01-15 23:02 . 2009-01-17 04:30 d——– c:\program files\Google
2009-01-15 23:02 . 2009-01-15 23:02 d——– c:\program files\Elaborate Bytes
2009-01-15 23:02 . 2008-03-20 03:26 499,712 –a—— c:\windows\system32\msvcp71.dll
2009-01-15 23:02 . 2008-03-20 03:29 348,160 –a—— c:\windows\system32\msvcr71.dll
2009-01-15 23:00 . 2009-01-15 23:02 d——– c:\windows\system32\Adobe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-15 18:54 ——— d—–w c:\program files\Windows Media Connect 2
2008-12-11 10:57 333,952 —-a-w c:\windows\system32\drivers\srv.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2008-12-03 3882312]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="c:\program files\Common Files\Ahead\Lib\NMBgMonitor.exe" [2007-06-28 152872]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-01-15 39408]
"RealJukeboxSystray"="c:\program files\Real\RealJukebox\tsystray.exe" [2009-01-16 64512]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-05 64512]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2005-05-20 925696]
"JMB36X Configure"="c:\windows\system32\JMRaidTool.exe" [2006-04-25 385024]
"Ai Quicker Help"="c:\program files\ASUS\ASUS DH Remote\AsRc.exe" [2006-08-16 3171328]
"AVP"="c:\program files\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe" [2008-11-12 206088]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-09-07 413696]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-01-15 136600]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2007-03-02 153136]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2006-10-27 31016]
"OrderReminder"="c:\program files\Hewlett-Packard\OrderReminder\OrderReminder.exe" [2006-01-30 98304]
"FixCamera"="c:\windows\FixCamera.exe" [2005-12-06 20480]
"tsnp2std"="c:\windows\tsnp2std.exe" [2006-01-16 114688]
"snp2std"="c:\windows\vsnp2std.exe" [2006-01-06 344064]
"zBrowser Launcher"="c:\program files\Logitech\iTouch\iTouch.exe" [2001-02-14 168013]
"RealTray"="c:\program files\K-Lite Codec Pack\Real\mpclauncher.exe" [2008-03-13 685056]
"VTTimer"="VTTimer.exe" [2005-03-08 c:\windows\system32\VTTimer.exe]
"VTTrayp"="VTtrayp.exe" [2005-11-01 c:\windows\system32\VTTrayp.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"nltide_2"="shell32" [X]

c:\documents and settings\usuario\Start Menu\Programs\Startup\
Picture Motion Browser Media Check Tool.lnk - c:\program files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe [2009-01-26 385024]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
ASUS WiFi-AP Solo.lnk - c:\program files\ASUS WiFi-AP Solo\RtWLan.exe [2009-01-15 987136]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\KasperskyAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Ares\\Ares.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\eMule\\emule.exe"=
"c:\\Program Files\\BitLord\\BitLord.exe"=
"c:\\WINDOWS\\system32\\dpvsetup.exe"=

R0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [2008-01-30 32784]
R1 lkbdhlpr;Logitech Keyboard Class Helper Driver;c:\windows\system32\drivers\LKBDHLPR.SYS [2009-01-16 9952]
R3 klim5;Kaspersky Anti-Virus NDIS Filter;c:\windows\system32\drivers\klim5.sys [2008-05-01 24592]
R3 OmniTV;Cx2388x AvStream Video Capture;c:\windows\system32\drivers\OmniTV.sys [2007-04-26 221184]
R3 RTLWUSB;Realtek RTL8187 Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8187.sys [2009-01-15 332928]
R3 SjyPkt;SjyPkt;c:\windows\system32\drivers\SjyPkt.sys [2009-01-15 13532]
S3 FETND6V;VIA Rhine Family Fast Ethernet Adapter Driver;c:\windows\system32\drivers\fetnd6v.sys [2008-09-22 43520]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://uk.mg40.mail.yahoo.com/dc/launch?.gx=1&.rand=0p7rhrvfe3k9j
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: &Download All with FlashGet - c:\docume~1\usuario\LOCALS~1\Temp\FlashGet Portable\jc_all.htm
IE: &Download with FlashGet - c:\docume~1\usuario\LOCALS~1\Temp\FlashGet Portable\jc_link.htm
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-02-01 11:28:16
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
———————— Other Running Processes ————————
.
c:\windows\ehome\ehrecvr.exe
c:\windows\ehome\ehSched.exe
c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
c:\windows\ehome\mcrdsvc.exe
c:\program files\Logitech\iTouch\KbdTray.exe
c:\program files\Common Files\Ahead\Lib\NMIndexingService.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\dllhost.exe
c:\program files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
c:\windows\ehome\ehmsas.exe
.
**************************************************************************
.
Completion time: 2009-02-01 11:30:42 - machine was rebooted [usuario]
ComboFix-quarantined-files.txt 2009-02-01 10:30:38

Pre-Run: 340,386,713,600 bytes free
Post-Run: 341,040,062,464 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

248 — E O F — 2009-01-31 17:58:41
Post #10

Kaspersky again reporting trojan programme.

Please use the Internet Explorer browser (or FireFox with IETab), and do an online scan with Kaspersky Online Scanner

Note: If you have used this particular scanner before, you MAY HAVE TO UNINSTALL the program through Add/Remove Programs before downloading the new ActiveX component

Click Yes, when prompted to install its ActiveX component.
(Note.. for Internet Explorer 7 users: If at any time you have trouble with the "Accept" button of the license, click on the "Zoom" tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.)
The program launches and downloads the latest definition files.
  • Once the files are downloaded click on Next
  • Click on Scan Settings and configure as follows:
    • Scan using the following Anti-Virus database:
      • Extended
    • Scan Options:Scan Archives
      Scan Mail Bases
  • Click OK and, under select a target to scan, select My Computer
When the scan is done, in the Scan is completed window (below), any infection is displayed.
There is no option to clean/disinfect, however, we need to analyze the information on the report.
To obtain the report:
Click on: Save Report As (above - red blinking arrow)
Next, in the Save as prompt, Save in area, select: Desktop
In the File name area, use KScan, or something similar
In Save as type, click the drop arrow and select: Text file [*.txt]
Then, click: Save
Please post the Kaspersky Online Scanner Report in your reply.
Post #13
Lets try it this way then.

Please click here to download AVP Tool by Kaspersky.
  • Save it to your desktop.
  • Reboot your computer into SafeMode.

    You can do this by restarting your computer and continually tapping the F8 key until a menu appears.
    Use your up arrow key to highlight SafeMode then hit enter    .

  • Double click the setup file to run it.
  • Click Next to continue.
  • It will by default install it to your desktop folder.Click Next.
  • Hit ok at the prompt for scanning in Safe Mode.
  • It will then open a box There will be a tab that says Automatic scan.
  • Under Automatic scan make sure these are checked.

  • System Memory
  • Startup Objects
  • Disk Boot Sectors.
  • My Computer.
  • Also any other drives (Removable that you may have)


After that click on Security level then choose Customize then click on the tab that says Heuristic Analyzer then choose Enable Deep rootkit search then choose ok.
Then choose OK again then you are back to the main screen.

  • Then click on Scan at the to right hand Corner.
  • It will automatically Neutralize any objects found.
  • If some objects are left un-neutralized then click the button that says Neutralize all
  • If it says it cannot be Neutralized then chooose The delete option when prompted.
  • After that is done click on the reports button at the bottom and save it to file name it Kas.
  • Save it somewhere convenient like your desktop and just post only the detected Virus\malware in the report it will be at the very top under Detected post those results in your next reply.

    Note: This tool will self uninstall when you close it so please save the log before closing it.

Post #14
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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