Spyware / Malware / Virus Removal

[Resolved] Baseline

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LightningBoy Topic Starter

Post #1January 7, 2009, 1:30 AM UTC last edited January 8, 2009, 1:04 AM UTC

Google is not returning the expected results, regardless of the search criteria.
A key word from the search criteria appears in most listings, but the urls are unrelated to the topic.
An example is:
If I type in Exxon, I get a listing with "Exxon" as the first line, followed by a blurb about the corporation as I would expect, but he web address is www.monstermarketplace.com
These listings repeat, and the web addresses are not relevant to the subject…….However
If I add the .com extension,…the first listing is the actual Exxon Mobil link.
Thats just an example.

If I type in "Dog Training", the first listing is for "Di. P's Dog Training", but again the address is for something else.
In this example it's www.finfstuff.com

This weirdness began sometime this past weekend.

I appreciate any help in correcting the problem, and I'll be happy to provide any additional info you may need.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:11:23 PM, on 1/6/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash/index.cfm?rev=10277
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash/index.cfm?rev=10277
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.rr.com/flash/index.cfm?rev=10277
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.rr.com/flash/index.cfm?rev=10277
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.rr.com/flash/index.cfm?rev=10277
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.rr.com/flash/index.cfm?rev=10277
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKLM\..\Policies\Explorer\Run: []
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk.disabled
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk.disabled
O4 - Global Startup: Logitech SetPoint.lnk.disabled
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/get/flash…ent/swflash.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

–
End of file - 7488 bytes

And the Startup list.

StartupList report, 1/6/2009, 8:15:32 PM
StartupList version: 1.52.2
Started from : C:\Program Files\Trend Micro\HijackThis\HijackThis.EXE
Detected: Windows XP SP3 (WinNT 5.01.2600)
Detected: Internet Explorer v7.00 (7.00.6000.16762)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

————————————————–

Listing of startup folders:

Shell folders Startup:
[C:\Documents and Settings\LightningBoy\Start Menu\Programs\Startup]
OneNote 2007 Screen Clipper and Launcher.lnk.disabled

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
Adobe Reader Speed Launch.lnk.disabled
HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
Logitech Desktop Messenger.lnk.disabled
Logitech SetPoint.lnk.disabled

————————————————–

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

————————————————–

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

SoundMAXPnP = C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
osCheck = "C:\Program Files\Norton AntiVirus\osCheck.exe"
SoundMAX = "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
HP Software Update = C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

————————————————–

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

SpybotSD TeaTimer = C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

————————————————–

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

————————————————–

Enumerating Browser Helper Objects:

HP Print Enhancer - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll - {0347C33E-8762-4905-BF09-768834316C61}
(no name) - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\PROGRA~1\SPYBOT~1\SDHelper.dll - {53707962-6F74-2D53-2644-206D7942484F}
Symantec Intrusion Prevention - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll - {6D53EC84-6AAE-4787-AEEE-F4628F01010C}
HP Smart BHO Class - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856}

————————————————–

Enumerating Task Scheduler jobs:

Norton AntiVirus - Run Full System Scan - Owner.job
Uniblue SpeedUpMyPC Nag.job
Uniblue SpeedUpMyPC.job

————————————————–

Enumerating Download Program Files:

[Support.com Configuration Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\tgctlcm.dll
CODEBASE = http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab

[Symantec Download Manager]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\symdlmgr.dll
CODEBASE = https://webdl.symantec.com/activex/symdlmgr.cab

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\system32\Macromed\Flash\Flash9f.ocx
CODEBASE = https://fpdownload.macromedia.com/get/flash…ent/swflash.cab

————————————————–

Enumerating Winsock LSP files:

NameSpace #4: C:\WINDOWS\system32\pnrpnsp.dll
NameSpace #5: C:\WINDOWS\system32\pnrpnsp.dll

————————————————–

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll
UPnPMonitor: C:\WINDOWS\system32\upnpui.dll
WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll

————————————————–
End of report, 6,572 bytes
Report generated in 0.062 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

LDTate

Post #2January 9, 2009, 6:55 PM UTC

[external image: Posted Image]

DO NOT use any TOOLS such as Combofix, Vundofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.

Please do not delete anything unless instructed to.

Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform quick scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected.
When completed, a log will open in Notepad. Please save it to a convenient location and post the results in the Malware Forum.

Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.

LightningBoy

Post #3January 10, 2009, 1:02 AM UTC

Except for the Google search problem that brought me here, the PC is functioning normally in all other aspects.
Nothing noticibaly out of the ordinary.

After running the ATF cleaner, the first time I ran the Malware tool, I got a BlueScreen error:
"Kernel_Stack_Inpage_Error"
I had to cold start or rather re-start, and ran the Malware tool again.

The Malware log:

Malwarebytes' Anti-Malware 1.32
Database version: 1629
Windows 5.1.2600 Service Pack 3

1/9/2009 7:50:11 PM
mbam-log-2009-01-09 (19-50-11).txt

Scan type: Quick Scan
Objects scanned: 57317
Time elapsed: 40 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Here is the new HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:57:54 PM, on 1/9/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Windows NT\Accessories\WORDPAD.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash/index.cfm?rev=10277
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash/index.cfm?rev=10277
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.rr.com/flash/index.cfm?rev=10277
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.rr.com/flash/index.cfm?rev=10277
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.rr.com/flash/index.cfm?rev=10277
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.rr.com/flash/index.cfm?rev=10277
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKLM\..\Policies\Explorer\Run: []
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk.disabled
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk.disabled
O4 - Global Startup: Logitech SetPoint.lnk.disabled
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/get/flash…ent/swflash.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

–
End of file - 7541 bytes

LDTate

Post #4January 10, 2009, 1:16 AM UTC

We've been seeing a few of these issues lately but haven't pinpointed exactly what's causing it.

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs
Double click on ComboFix.exe & follow the prompts.

Note: Combofix will run without the Recovery Console installed.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
"copy/paste" a new HijackThis log file into this thread as well.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Also please describe how your computer behaves at the moment.

LightningBoy

Post #5January 10, 2009, 3:04 PM UTC

It appears that this did the trick.
I just checked the Google search, and all listings returned have urls that make sense and are related to the search criteria.
Can you discern what the problem was from the logs that follow?
Thanks for the help!

ComboFix 09-01-09.03 - Owner 2009-01-10 9:31:45.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.584 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: Norton AntiVirus *On-access scanning disabled* (Updated)
FW: Norton AntiVirus *enabled*
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\hpowiax7.dll
c:\windows\system32\wdmaud.sys

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Legacy_IPRIP
——-\Service_Iprip

((((((((((((((((((((((((( Files Created from 2008-12-10 to 2009-01-10 )))))))))))))))))))))))))))))))
.

2009-01-09 20:05 . 2009-01-09 20:05 0 –a—— c:\windows\hpqEmlSz.INI
2009-01-07 18:10 . 2009-01-07 18:10 d——– c:\program files\Malwarebytes' Anti-Malware
2009-01-07 18:10 . 2009-01-07 18:10 d——– c:\documents and settings\LightningBoy\Application Data\Malwarebytes
2009-01-07 18:10 . 2009-01-07 18:10 d——– c:\documents and settings\All Users\Application Data\Malwarebytes
2009-01-07 18:10 . 2009-01-04 18:38 38,496 –a—— c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-07 18:10 . 2009-01-04 18:38 15,504 –a—— c:\windows\system32\drivers\mbam.sys
2009-01-06 20:10 . 2009-01-06 20:10 d——– c:\program files\Trend Micro
2009-01-01 17:40 . 2009-01-10 09:18 d——– c:\documents and settings\LightningBoy\Application Data\HPAppData
2009-01-01 17:28 . 2009-01-01 17:28 d——– c:\documents and settings\All Users\Application Data\WEBREG
2009-01-01 17:23 . 2009-01-01 17:23 d——– c:\program files\Common Files\HP
2009-01-01 17:23 . 2009-01-01 17:23 d——– c:\program files\Common Files\Hewlett-Packard
2009-01-01 17:23 . 2009-01-01 17:23 d——– c:\documents and settings\All Users\Application Data\HP Product Assistant
2009-01-01 17:22 . 2009-01-01 17:22 d——– c:\documents and settings\All Users\Application Data\Hewlett-Packard
2009-01-01 17:22 . 2008-01-24 16:23 271,704 -ra—— c:\windows\system32\hpzids01.dll
2009-01-01 17:22 . 2007-10-20 18:25 118,272 –a—— c:\windows\system32\hpz3l5mu.dll
2009-01-01 17:21 . 2008-01-24 16:22 581,632 -ra—— c:\windows\system32\hpotscl6.dll
2009-01-01 17:21 . 2008-01-24 16:22 303,104 -ra—— c:\windows\system32\hpovst15.dll
2009-01-01 17:14 . 2009-01-01 17:27 166,453 –a—— c:\windows\hpoins28.dat
2009-01-01 17:14 . 2008-05-11 22:49 796 ——— c:\windows\hpomdl28.dat
2009-01-01 17:09 . 2008-01-24 16:22 49,920 -ra—— c:\windows\system32\drivers\HPZid412.sys
2009-01-01 17:09 . 2008-01-24 16:22 16,496 -ra—— c:\windows\system32\drivers\HPZipr12.sys
2009-01-01 17:08 . 2008-01-24 16:22 372,736 -ra—— c:\windows\system32\hppldcoi.dll
2009-01-01 17:08 . 2008-01-24 16:22 309,760 -ra—— c:\windows\system32\difxapi.dll
2009-01-01 17:08 . 2008-01-24 16:22 21,568 -ra—— c:\windows\system32\drivers\HPZius12.sys
2009-01-01 17:00 . 2008-04-13 13:45 32,128 –a—— c:\windows\system32\drivers\usbccgp.sys
2009-01-01 17:00 . 2008-04-13 13:45 32,128 –a–c— c:\windows\system32\dllcache\usbccgp.sys
2009-01-01 17:00 . 2008-04-13 13:47 25,856 –a—— c:\windows\system32\drivers\usbprint.sys
2009-01-01 17:00 . 2008-04-13 13:47 25,856 –a–c— c:\windows\system32\dllcache\usbprint.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-09 00:08 806 —-a-w c:\windows\system32\drivers\SYMEVENT.INF
2009-01-09 00:08 124,464 —-a-w c:\windows\system32\drivers\SYMEVENT.SYS
2009-01-09 00:08 10,635 —-a-w c:\windows\system32\drivers\SYMEVENT.CAT
2009-01-09 00:08 ——— d—–w c:\program files\Symantec
2009-01-06 02:14 ——— d—–w c:\program files\Spybot - Search & Destroy
2009-01-05 00:53 ——— d—–w c:\program files\Common Files\Symantec Shared
2009-01-01 22:27 ——— d—–w c:\program files\HP
2009-01-01 22:24 ——— d—–w c:\documents and settings\All Users\Application Data\HP
2008-12-14 17:42 ——— d—–w c:\documents and settings\LightningBoy\Application Data\HLSW
2008-12-12 11:42 ——— d—–w c:\documents and settings\All Users\Application Data\Microsoft Help
2008-11-27 16:47 ——— d—–w c:\program files\Steam
2008-09-11 22:40 32,768 –sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008091120080912\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2008-09-16 1833296]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="c:\program files\Analog Devices\SoundMAX\SMax4PNP.exe" [2003-03-20 774144]
"osCheck"="c:\program files\Norton AntiVirus\osCheck.exe" [2008-02-07 718704]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2005-05-23 98304]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2008-03-25 49152]

c:\documents and settings\LightningBoy\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk.disabled [2007-11-18 947]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-04-23 29696]
Adobe Reader Speed Launch.lnk.disabled [2005-05-15 1757]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2008-03-25 214360]
Logitech Desktop Messenger.lnk.disabled [2005-11-11 1885]
Logitech SetPoint.lnk.disabled [2005-11-11 1646]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"vidc.mxmc"= MimicICM.DLL
"aux"= wdmaud.sys

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"Steam"="c:\program files\steam\steam.exe" -silent
"updateMgr"=c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_1_0

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" -atboottime
"NvCplDaemon"=RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
"HP Software Update"=c:\program files\HP\HP Software Update\HPWuSchd2.exe
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_03\bin\jusched.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Steam\\steam.exe"=
"c:\\SIERRA\\HLSW\\hlsw.exe"=
"c:\\Program Files\\Steam\\SteamApps\\[removed]\\half-life 2 deathmatch\\hl2.exe"=
"c:\\Program Files\\Steam\\SteamApps\\[removed]\\counter-strike source\\hl2.exe"=
"c:\\Program Files\\SmartFTP\\SmartFTP.exe"=
"c:\\Program Files\\Steam\\SteamApps\\[removed]\\condition zero\\hl.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Microsoft Games\\Halo\\halo.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Steam\\SteamApps\\[removed]\\day of defeat source\\hl2.exe"=
"c:\\Program Files\\Steam\\SteamApps\\[removed]\\half-life 2\\hl2.exe"=
"c:\\Program Files\\Steam\\SteamApps\\[removed]\\lostcoast\\hl2.exe"=
"c:\\Program Files\\Steam\\SteamApps\\[removed]\\half-life deathmatch source\\hl2.exe"=
"c:\\Program Files\\SmartFTP Client 2.0\\SmartFTP.exe"=
"c:\\WINDOWS\\system32\\rtcshare.exe"=
"c:\\Program Files\\NetMeeting\\conf.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqcopy2.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgplgtupl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgpc01.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3587:TCP"= 3587:TCP:Windows Peer-to-Peer Grouping
"3540:UDP"= 3540:UDP:Peer Name Resolution Protocol (PNRP)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\IcmpSettings]
"AllowInboundEchoRequest"= 1 (0x1)

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-09-01 99376]
R4 LiveUpdate Notice;LiveUpdate Notice;c:\program files\Common Files\Symantec Shared\CCSVCHST.EXE [2008-01-25 149352]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-01-12 23888]
S3 pnicml;pnicml;\??\c:\docume~1\LIGHTN~1\LOCALS~1\Temp\pnicml.sys –> c:\docume~1\LIGHTN~1\LOCALS~1\Temp\pnicml.sys [?]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
p2psvc REG_MULTI_SZ p2psvc p2pimsvc p2pgasvc PNRPSvc
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder

2009-01-06 c:\windows\Tasks\Norton AntiVirus - Run Full System Scan - Owner.job
- c:\program files\Norton AntiVirus\Navw32.exe [2008-02-07 09:05]

2008-12-13 c:\windows\Tasks\Uniblue SpeedUpMyPC Nag.job
- c:\program files\Uniblue\SpeedUpMyPC 3\SpeedUpMyPC.exe []

2007-10-20 c:\windows\Tasks\Uniblue SpeedUpMyPC.job
- c:\program files\Uniblue\SpeedUpMyPC 3\SpeedUpMyPC.exe []
.
.
——- Supplementary Scan ——-
.
uLocal Page = hxxp://www.rr.com/flash/index.cfm?rev=10277
uStart Page = hxxp://www.rr.com/flash/index.cfm?rev=10277
mLocal Page = hxxp://www.rr.com/flash/index.cfm?rev=10277
mStart Page = hxxp://www.rr.com/flash/index.cfm?rev=10277
IE: E&xport; to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000

O16 -: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
c:\windows\Downloaded Program Files\Microsoft XML Parser for Java.osd
.
.
——- File Associations ——-
.
inifile=%SystemRoot%\System32\NOTEPAD.EXE %1"
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-10 09:37:44
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_USERS\S-1-5-21-624964849-2430569414-3099493632-1005\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
———————— Other Running Processes ————————
.
c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\windows\system32\nvsvc32.exe
c:\windows\system32\tcpsvcs.exe
c:\program files\Analog Devices\SoundMAX\SMAgent.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\HP\Digital Imaging\bin\hpqste08.exe
c:\program files\HP\Digital Imaging\bin\hpqbam08.exe
c:\program files\HP\Digital Imaging\bin\hpqgpc01.exe
.
**************************************************************************
.
Completion time: 2009-01-10 9:42:53 - machine was rebooted
ComboFix-quarantined-files.txt 2009-01-10 14:42:48

Pre-Run: 86,647,390,208 bytes free
Post-Run: 86,620,004,352 bytes free

203 — E O F — 2008-12-18 02:04:18

————————————————————————————————————–

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:49:23 AM, on 1/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash/index.cfm?rev=10277
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash/index.cfm?rev=10277
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.rr.com/flash/index.cfm?rev=10277
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.rr.com/flash/index.cfm?rev=10277
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D; IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk.disabled
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk.disabled
O4 - Global Startup: Logitech SetPoint.lnk.disabled
O8 - Extra context menu item: E&xport; to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end; to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/get/flash…ent/swflash.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

–
End of file - 7237 bytes

LDTate

Post #6January 11, 2009, 12:24 PM UTC

Can you discern what the problem was from the logs that follow?

Just what I can see that was removed. Either the two files or the service.

Good job

The following will implement some cleanup procedures as well as reset System Restore points:

Click START then RUN
Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
- [external image: Posted Image]
To be on the safe side, I would also change all my passwords.

Here's my usual all clean post

Log looks good
- Make your Internet Explorer more secure - This can be done by following these simple instructions:
  - From within Internet Explorer click on the Tools menu and then click on Options.
  - Click once on the Security tab
  - Click once on the Internet icon so it becomes highlighted.
  - Click once on the Custom Level button.
  - Change the Download signed ActiveX controls to Prompt
  - Change the Download unsigned ActiveX controls to Disable
  - Change the Initialize and script ActiveX controls not marked as safe to Disable
  - Change the Installation of desktop items to Prompt
  - Change the Launching programs and files in an IFRAME to Prompt
  - Change the Navigate sub-frames across different domains to Prompt
  - When all these settings have been made, click on the OK button.
  - If it prompts you as to whether or not you want to save the settings, press the Yes button.
- Next press the Apply button and then the OK to exit the Internet Properties page.
Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
(Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
Without a firewall your computer is succeptible to being hacked and taken over.
I am very serious about this and see it happen almost every day with my clients.
Simply using a Firewall in its default configuration can lower your risk greatly.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
This will ensure your computer has always the latest security updates available installed on your computer.
If there are new updates to install, install them immediately, reboot your computer, and revisit the site
until there are no more critical updates.
MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.
Winpatrol
Update all these programs regularly - Make sure you update all the programs I have listed regularly.
Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein

LDTate

Post #7January 13, 2009, 10:37 PM UTC

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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