After adding 2 card games to my computer that were purchased (IncrediGames Jewel Quest Solitare and Tri-Peaks Solitare To Go) my computer screen will not open to the full width of my screen. It looks like it is in the safety mode however I haven't recieved any messages of my laptop being in Safety Mode. I also added iTunes to my programs but this was after the screen shrunk and I am recieving a error message that there was a problem connecting to my ipod. Thank You.
LS
My name is jpshortstuff. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:
I will be working on your Malware issues, this may or may not solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for the issues on this machine.
Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
It's often worth reading through the instructions before starting to follow them to make sure you understand everything you have to do.
If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
Please reply to this thread. Do not start a new topic.
Apologies in the delay in a response. We are overwhelmed with logs at the moment and there aren't enough helpers to go around. If you still require help, please do the following:
Please download DDS and save it to your desktop.
Disable any script blocking protection
Double click dds.scr to run the tool.
When done, DDS.txt will open.
Click Yes at the next prompt for Optional Scan.
Save both reports to your desktop.
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Post the contents of the DDS.txt report in your next reply
Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.
Please describe how your computer is behaving at the moment, listing any symptoms and problems that you are experiencing.
