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Spyware / Malware / Virus Removal

[Closed] repetitive ispynow pop-up warnings

3 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Getting bogus secrity alerts. Can't give print screen because that computer can't browse to geekstogo.com
(I guess I could have put on CD, but was lazy-if you need the print-screen let me know & I'll get it for you)

So here it is word for word

Security Center Alert (with what looks like the MS Shield)
Name: Spyware.ispynow
Risk Level: High
Decs: iSpynow is a spyware program that records keystrokes & takes screen shots of the computer, stealing personal financial info

Keep Blocking & Unblock buttons are greyed out.
Clicking on "Enable Protection" button (only avail) takes you to buy "Perfect Defender 2009" (saw notes of this in other's postings)

Also when I open IE, get the following:
"Insecure Internet Activity. Threat of Virus
…….

Click here to get full adv. real-time protection." That link again takes you to Perfect Defender.


I'm on a different PC now as that one gets redirected each time I try to go to McAfee, geekstogo & sometimes even redirects me away from some links in Microsoft.com (that had info about ispynow alerts)

I can get you a log but you need to tell me what to install & run to create that log. I need something to install that will fit on a CD, since I have to bring from this PC to the other.

I am sending this out now (10:12pm CST) but won't be able to work on again until (1:00pm CST). I will check back at that time on Tues.

Thanks in advance for your help.
Hi JMST

Welcome to the What the tech Forums
My name is mschroe919 and I am going help you
I would like to help you So if you would….
Please be patient and I will be back as soon as possible.

FIRST:

Please while I am gone do these steps:

Show hidden files, Here is how:

Windows XP

* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.

NEXT:

Please download ATF Cleaner by Atribune.

Download it from

HERFE:


This program is for XP and Windows 2000 only & vista
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

NEXT:

Malwarebytes' Anti-Malware


HERE:


* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
save and post the malwarebytes log when you get to the bottom of this page.

NEXT:

We need to download HijackThis, download it here

HERE:

once downloaded click on it to install
By default it will install in c:\program files. Don't change the location
Then navigate to that directory and double-click on the hijackthis.exe file. When the program is started click on the Scan button and then the Save Log button to create a log of your information.
Once the log is saved please post it here .along with the Malwarebytes' Anti-Malware log
good luck

Be sure not to delete anything intill said ok to. also don't run any other cleanup programs till we
get done it may goof ours up.
Also if you have any questions feel fre to ask first.

When you post the HJT log and the Malwarebytes' Anti-Malware log , let me know how your PC is behavuing

I will be waiting to see new logs

mschroe919

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