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Spyware / Malware / Virus Removal

[Resolved] Browsers infected

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Post #1 last edited
I have sony vaio desktop running XP home,SP2,with 1.5GB of memory. I have some malicious elements in my computer. My favorite browser firefox is almost unusable now. I get pop up ads every 30 seconds or so in whichever URL I am on…Topics vary from fast internet, to antispyware to bizarre things. I installed adblock plus and that is not designed for this issue, since I have already created over 20+ filters and it keeps popping up with new names…I stopped using firefox and moved to IE and that has started showing me similar issues with pop up windows. I followed the steps outlined in the 'prior to posting hijack log' topic: 1) I installed and ran ERUNT 2) I ran ATF cleaner 3) I ran Malwarebytes' Anti-Malware and attached are results 4) Also attached are results of hijack this log… I have also run regseeker to clean my registry and spybot. thanks Sridhar

Attachments:

Post #2
[external image: Posted Image]

Sorry about the delay in responding :(

If you still need help, Scan again with HijackThis, and "copy/paste" a new log file into this thread.

Also please describe how your computer behaves at the moment.

Do Not attach logs, use copy/paste
Post #3
Hi,
THanks for checking, you guys are doing a fantastic job…
After running Malwarebyte's malaware, it seems to have fixed firefox's annoying popups.
But I am still concerned if its totally clean…Attached is the log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:50:16 PM, on 12/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Citrix\ICA Client\ssonsvr.exe
C:\WINDOWS\Explorer.EXE
D:\Program Files\Adobe\Photoshop Elements 5.0

\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device

Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE
c:\program files\ge security supra\syncservice.exe
D:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\GE Security Supra\ProxyDaemon.exe
C:\SSL\stunnel-4.10.exe
C:\WINDOWS\System32\svchost.exe
D:\Program Files\VMware\VMware Player\vmware-authd.exe
C:\WINDOWS\system32\vmnat.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\umonit.exe
C:\WINDOWS\system32\ezSP_Px.exe
D:\Program Files\Zone Labs\ZoneAlarm\ZoneAlarm\zlclient.exe
D:\Program Files\Office12\GrooveMonitor.exe
D:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
D:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\vmnetdhcp.exe
D:\PROGRA~1\MICROS~1\rapimgr.exe
C:\WINDOWS\system32\wscntfy.exe
D:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Citrix\ICA Client\Wfcrun32.exe
C:\PROGRA~1\Citrix\ICACLI~1\WFICA32.EXE
C:\PROGRA~1\Citrix\ICACLI~1\UniPrint.EXE
C:\PROGRA~1\Citrix\ICACLI~1\WFICA32.EXE
D:\Program Files\Office12\EXCEL.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings,ProxyOverride = local.,;*.local
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%

3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%

5CSBWeb_01.src"); (C:\Documents and Settings\SRIDHAR

HARIHARAN\Application

Data\Mozilla\Profiles\default\2gg6vzte.slt\prefs.js)
O2 - BHO: SpywareGuardDLBLOCK.CBrowserHelper - {4A368E80-174F-4872-96B5

-0B27DDD11DB2} - D:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -

D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [UMonit] C:\WINDOWS\System32\umonit.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32

\ezSP_Px.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "D:\Program Files\Zone

Labs\ZoneAlarm\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "D:\Program Files\Office12

\GrooveMonitor.exe"
O4 - HKLM\..\Run: [WinPatrol] D:\Program Files\BillP

Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKCU\..\Run: [H/PC Connection Agent] "D:\Program Files\Microsoft

ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-2596851852-515753059-3853556730-1005\..\Run: [H/PC

Connection Agent] "D:\Program Files\Microsoft ActiveSync\wcescomm.exe"

(User '?')
O4 - HKUS\S-1-5-21-2596851852-515753059-3853556730-1005\..\Run:

[ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] D:\Program

Files\Picasa2\PicasaMediaDetector.exe (User '?')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] D:\Program

Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program

Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://D:\PROGRA~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program

Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program

Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program

Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-

AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-

5663EE0C6C49} - D:\PROGRA~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-

8081-5663EE0C6C49} - D:\PROGRA~1\Office12\ONBttnIE.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-

00C04FAE2D4F} - D:\PROGRA~1\MICROS~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} -

D:\PROGRA~1\MICROS~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F

-11D3-9307-00C04FAE2D4F} - D:\PROGRA~1\MICROS~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

D:\PROGRA~1\Office12\REFIEBAR.DLL
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine

Advantage Validation Tool) - http://go.microsoft.com/fwlink/?

linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support)

- C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} -

http://moneycentral.msn.com/cabs/pmupd806.exe
O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn

ContactFinderControl) -

http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup

Player 2K2) - http://www.vectorvest.com/install/vvonlineus/setup.exe
O16 - DPF: {55963676-2F5E-4BAF-AC28-CF26AA587566} (Cisco AnyConnect VPN

Client Web Control) -

https://uswebvpn01.microchip.com/CACHE/stc/…ries/vpnweb.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide

ActiveX Control) -

http://www.maricopa.gov/assessor/gis/plugin/mgaxctrl.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin

Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://update.microsoft.com/microsoftupdat…/en/x86/client/

muweb_site.cab?1169700557953
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} -

http://download.zonelabs.com/bin/promotion…ctor/WebAAS.cab
O16 - DPF: {9F31B7A4-F438-48B8-AAF5-1C29A8A2B6C1} -

http://download.bigflicks.com/cabs/bigflicks_1_0_0_5.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) -

http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} -

http://us.dl1.yimg.com/download.yahoo.com/…te/autocomplete

.cab
O16 - DPF: {C9386579-3C0F-4713-82C6-5BA8088C7C8D} (Windows Live SkyDrive

Upload Tool) - https://cid-

08dd42e0892edee2.skydrive.live.com/Microsoft.Live.Folders.RichUpload.cab
O16 - DPF: {CE7D2BF2-D173-4CE2-9DAF-15EA153B5B43} (MediaControl Class) -

http://download.bigflicks.com/cabs/Entriq_…0_15_Silent.cab
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper

Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ph.cox.net
O17 - HKLM\Software\..\Telephony: DomainName = ph.cox.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ph.cox.net
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ph.cox.net
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD}

- D:\PROGRA~1\Office12\GR99D3~1.DLL
O20 - AppInit_DLLs: fppdnt.dll bzrftr.dll zhffii.dll
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0)

- Unknown owner - D:\Program Files\Adobe\Photoshop Elements 5.0

\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program

Files\Common Files\Apple\Mobile Device

Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program

Files\Bonjour\mDNSResponder.exe
O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINDOWS\system32

\DRIVERS\CDANTSRV.EXE
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec

Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: DkeySync - GE Security Supra - c:\program files\ge

security supra\syncservice.exe
O23 - Service: ewido security suite control - ewido networks -

D:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program

Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Intel

Corporation - (no file)
O23 - Service: iPod Service - Apple Inc. - D:\Program

Files\iPod\bin\iPodService.exe
O23 - Service: KService - Unknown owner - C:\Program

Files\Kontiki\KService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) -

Symantec Corporation - C:\Program Files\Norton Internet Security\Norton

AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation

- C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: RapApp - Internet Security Systems, Inc. - C:\Program

Files\Network ICE\BlackICE\RapApp.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton

Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec

Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware,

Inc. - D:\Program Files\VMware\VMware Player\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. -

C:\WINDOWS\system32\vmnetdhcp.exe
O23 - Service: VMware Virtual Mount Manager Extended (vmount2) - Unknown

owner - (no file)
O23 - Service: VMware NAT Service - VMware, Inc. - C:\WINDOWS\system32

\vmnat.exe
O23 - Service: Cisco AnyConnect VPN Agent (vpnagent) - Cisco Systems,

Inc. - C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC -

C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: TridiaVNC Server (winvnc) - Tridia Corporation -

C:\Program Files\TridiaVNC\win32\WinVNC.exe
O24 - Desktop Component 0: (no name) -

http://www2.worldpub.net/wallpaper/gd/gd_holl_1280x1024.jpg

–
End of file - 10928 bytes
Post #4
Click: Start > All Programs> Accessories
Open Notepad, click on Format and uncheck Word Wrap.

Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Note: Combofix will run without the Recovery Console installed.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
"copy/paste" a new HijackThis log file into this thread as well.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.


Also please describe how your computer behaves at the moment.
Post #5
Hello !
I followed the steps you mentioned. ComboFix started out well and then it seemed to freeze in
middle. In the screen, it printed out "completed stage1,stage2, stage3 and stage4"…after which
it seemed to have frozen for over 1 hour…I had to forcefully reboot. Since I rebooted, I guess it
did not create the ComboFix.txt. Pasted below is the hijack log.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:29, on 2008-12-19
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Citrix\ICA Client\ssonsvr.exe
C:\WINDOWS\Explorer.EXE
D:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE
c:\program files\ge security supra\syncservice.exe
D:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\GE Security Supra\ProxyDaemon.exe
C:\SSL\stunnel-4.10.exe
C:\WINDOWS\System32\svchost.exe
D:\Program Files\VMware\VMware Player\vmware-authd.exe
C:\WINDOWS\system32\vmnat.exe
C:\WINDOWS\System32\umonit.exe
C:\WINDOWS\system32\ezSP_Px.exe
D:\Program Files\Zone Labs\ZoneAlarm\ZoneAlarm\zlclient.exe
D:\Program Files\Office12\GrooveMonitor.exe
D:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
D:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\WINDOWS\system32\ctfmon.exe
D:\PROGRA~1\MICROS~1\rapimgr.exe
C:\WINDOWS\system32\vmnetdhcp.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\Citrix\ICACLI~1\UniPrint.EXE
C:\Program Files\Citrix\ICA Client\Wfcrun32.exe
C:\PROGRA~1\Citrix\ICACLI~1\WFICA32.EXE
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local.,;*.local
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\SRIDHAR HARIHARAN\Application Data\Mozilla\Profiles\default\2gg6vzte.slt\prefs.js)
O2 - BHO: SpywareGuardDLBLOCK.CBrowserHelper - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - D:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [UMonit] C:\WINDOWS\System32\umonit.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "D:\Program Files\Zone Labs\ZoneAlarm\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "D:\Program Files\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [WinPatrol] D:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKCU\..\Run: [H/PC Connection Agent] "D:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-2596851852-515753059-3853556730-1005\..\Run: [H/PC Connection Agent] "D:\Program Files\Microsoft ActiveSync\wcescomm.exe" (User '?')
O4 - HKUS\S-1-5-21-2596851852-515753059-3853556730-1005\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] D:\Program Files\Picasa2\PicasaMediaDetector.exe (User '?')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] D:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\Office12\ONBttnIE.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - D:\PROGRA~1\MICROS~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - D:\PROGRA~1\MICROS~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - D:\PROGRA~1\MICROS~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\Office12\REFIEBAR.DLL
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} - http://moneycentral.msn.com/cabs/pmupd806.exe
O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://www.vectorvest.com/install/vvonlineus/setup.exe
O16 - DPF: {55963676-2F5E-4BAF-AC28-CF26AA587566} (Cisco AnyConnect VPN Client Web Control) - https://uswebvpn01.microchip.com/CACHE/stc/…ries/vpnweb.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://www.maricopa.gov/assessor/gis/plugin/mgaxctrl.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1169700557953
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} - http://download.zonelabs.com/bin/promotion…ctor/WebAAS.cab
O16 - DPF: {9F31B7A4-F438-48B8-AAF5-1C29A8A2B6C1} - http://download.bigflicks.com/cabs/bigflicks_1_0_0_5.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/…utocomplete.cab
O16 - DPF: {C9386579-3C0F-4713-82C6-5BA8088C7C8D} (Windows Live SkyDrive Upload Tool) - https://cid-08dd42e0892edee2.skydrive.live…..RichUpload.cab
O16 - DPF: {CE7D2BF2-D173-4CE2-9DAF-15EA153B5B43} (MediaControl Class) - http://download.bigflicks.com/cabs/Entriq_…0_15_Silent.cab
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ph.cox.net
O17 - HKLM\Software\..\Telephony: DomainName = ph.cox.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ph.cox.net
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ph.cox.net
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - D:\PROGRA~1\Office12\GR99D3~1.DLL
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - D:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: DkeySync - GE Security Supra - c:\program files\ge security supra\syncservice.exe
O23 - Service: ewido security suite control - ewido networks - D:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Intel Corporation - (no file)
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Unknown owner - C:\Program Files\Kontiki\KService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: RapApp - Internet Security Systems, Inc. - C:\Program Files\Network ICE\BlackICE\RapApp.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - D:\Program Files\VMware\VMware Player\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\system32\vmnetdhcp.exe
O23 - Service: VMware Virtual Mount Manager Extended (vmount2) - Unknown owner - (no file)
O23 - Service: VMware NAT Service - VMware, Inc. - C:\WINDOWS\system32\vmnat.exe
O23 - Service: Cisco AnyConnect VPN Agent (vpnagent) - Cisco Systems, Inc. - C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: TridiaVNC Server (winvnc) - Tridia Corporation - C:\Program Files\TridiaVNC\win32\WinVNC.exe
O24 - Desktop Component 0: (no name) - http://www2.worldpub.net/wallpaper/gd/gd_holl_1280x1024.jpg

–
End of file - 10758 bytes
Post #6
Also, like I mentioned earlier, after Malwarebyte's Antimalware software, my browsers have been stable. After combo fix the status remains the same. Stable. I just wanted to make sure that I had not left any holes for these to come back….
Post #7
Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    To be on the safe side, I would also change all my passwords.


    Here's my usual all clean post

    Log looks good :D


    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.
  • Winpatrol

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein

Also: "How to prevent malware"
Post #8
Thanks a bunch for your help…I have one question, which Anti virus do you recommend…I once bought Norton and that is the most irritating memory hog that I have seen…I installed Avira the free anti virus based on this site on another computer and it keeps prompting to buy….I have mccaffe from my work, but again I fear that it will be a huge memory hog…Any suggestions ? thanks Sridhar
Post #9
C:>Program files>Avira>Antivir PersonalEdition Classic>Drag and drop avnotify.exe from the left(existing files), to the right (selected files)>Apply


Now Avira's process avnotify.exe is quarantined, and cannot execute. Meaning, it will never pop up and nag you again.
Post #10
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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