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Spyware / Malware / Virus Removal

[Resolved] Possible trojan infection; Please help me clean my sys

9 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
The Issue:
It's been about 24 hrs since my laptop got infected. My firefox was lagging and then my laptop automatically restarted last night. I unhooked my lan cable as it restarted and after it finished loading my McAfee anti-virus told me "svchost.exe" was trying to access the internet. Then a pop-up message told me I was infected with "Win32.NetSky.Q" and to fix the problem with a program called Perfect Defender 2009. In my haste, I didn't really check the source as carefully and just downloaded the program. After it ran a scan, the program told me I had 7 threats on my computer: 1. Win32.NetSky.Q / 2. Spyware.NOD17 / 3. Packed.MassAccess / 4. Dialer.Lox / 5. HackTool.DeepPenetration / 6. Spyware.CobraSpy / (I forgot to write down the 7th…) It said I needed to purchase the program to fix the problems, which I did not do.

What I've done on my own:
After surviving the heart attack resulting from the list of high risk threats, I decided to do a System Restore. I'm not sure if this was a smart thing to do… I did it a few times (3), before settling on Dec 2nd's system restore point. Then I had to fix the errors in my McAfee and reinstall Windows System Pack 3. My McAfee scans didn't show any problems on my computer, but I was still suspicious so I went online to use Trend Micro Housecall. It was my first time using this online scan. I used this version: http://prerelease.trendmicro-europe.com/hc66/launch/. Unfortunately, as the updates were installing on my computer my McAfee caught and removed "Generic.dx Trojan" 3 times (the source was the housecall updates)! I still went through with the scan but toward the end my firefox was not responding and I had to close the browser. Since this morning I've been installing several Anti-Malware programs and scanning my computer. (I know it's inefficient to run several programs at the same time.) Malwarebytes' Anti-Malware caught 6 threats: 1. Adware.Minibug / 2. Adware.Coupons / 3. Rogue.PerfectDefender (detected twice) 4. Trojan.FakeAlert (detected twice). This is how I found out that the Perfect Defender 2009 I downloaded earlier was malware… I tried to go back and use: http://housecall65.trendmicro.com/ but the scanner was perpetually "updating" so I gave up. Then I downloaded SUPER AntiSpyware, which detected nothing. Then Trojan Remover and a-squared. The latter program kept detecting "Trace.Directory.SpyWare.MateWatcher!A2" and I haven't been able to get rid of it.

I'm really hoping someone out there can help me solve my computer issues. I'm in the midst of finals week at uni and I'm so afraid of compromising my school and financial information because it's a trojan.

List of programs I use and recently downloaded:
McAfee - it is bundled with anti-virus and anti-spyware; it said i had to remove spybot search and destroy before installing.
Spyware Blaster
Trend Micro Housecall 6.6, 6.5
Malwarebytes' Anti-Malware
Super AntiSpyware
Trojan Remover
a-squared
HijackThis
Erunt

Additional concerns:
Can someone tell me which anti-malware programs to delete? Also, how do I remove the trend micro housecall files from my laptop?

Here's my log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:56:34 PM, on 12/12/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\a-squared Free\a2service.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\TCtrlIOHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\Accessibility\FnKeyHook.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\WINDOWS\VM_STI.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\3M\PSNLite\PsnLite.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Metamail IEPlugin - {C09C9904-FD44-11D6-A711-00105AC8F168} - C:\PROGRA~1\METAMA~1\METAMA~1\IEPlugIn.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [TCtryIOHook] TCtrlIOHook.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\TOSHIBA Applet\HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files\Toshiba\Windows Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [TOSHIBA Accessibility] C:\Program Files\TOSHIBA\Accessibility\FnKeyHook.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [ZoomingHook] ZoomingHook.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [Notebook Maximizer] C:\Program Files\Notebook Maximizer\maximizer_startup.exe
O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM_STI.EXE lebeca web camera driver
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe /boot
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Program Files\3M\PSNLite\PsnLite.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: C-DillaCdaC11BA - C-Dilla Ltd - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe

–
End of file - 10245 bytes
Post #2
Hello and Welcome to the forum.

DO NOT use any TOOLS such as Combofix, Vundofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.


Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.



Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Note: Combofix will run without the Recovery Console installed.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
"copy/paste" a new HijackThis log file into this thread as well.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.


Also please describe how your computer behaves at the moment.
Post #3 last edited
Hi LDTate, thanks for helping me sort through this!

I've included both logs below. I had to manually disable the Anti-Virus and Anti-Spyware features of my McAfee (there was no "Exit" option when I right-clicked on the System Tray icon). Was I supposed to disable SuperAntiSpyware? I removed the icon from the System Tray, so I figured it wasn't necessary to disable… Please tell me if I'm wrong.

As for my laptop's behavior, I haven't really noticed any obvious signs of problems… For instance, no pop-ups or hijacked homepage of my browser… Of course, I should note that I have been keeping my laptop disconnected from the internet. My McAfee seems operable and I have no internet connection problems. Also, I have no problems with lagging or speed in general. Mostly I'm afraid the problem is dormant for the time being…

The only incident that occurred since my first post is that my laptop either shut down or restarted on its own once. I thought it had gone into hibernation because the power button was blinking… But after pressing it to start my computer, it started loading from the beginning. There was a brief flash of a blue screen with a bunch of text (computer data being loaded, I'm guessing?) at the beginning. I didn't get a close look because I stepped away from the computer. Then when everything loaded a windows alert told me my laptop recovered from a serious error.

I've also scanned my computer with MalwareBytes and SuperAntiSpyware several times. Both programs detected no malware. But after running A Squared, "Trace.Directory.SpyWare.MateWatcher!A2" continues to be detected. I tried to quarantine it, but it doesn't show up under the list of quarantined items. Also, even after deleting it, it always shows up again after rescanning.

One last thing - it seems I don't have the recovery console installed… but I didn't see any prompts to download and install it prior to ComboFix operating… :blink:

ComboFix Log:

ComboFix 08-12-14.04 - Jennie 2008-12-14 16:14:41.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.502.219 [GMT -8:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((( Files Created from 2008-11-15 to 2008-12-15 )))))))))))))))))))))))))))))))
.

2008-12-14 11:19 . 2008-12-14 11:19 d——– c:\program files\CCleaner
2008-12-14 00:37 . 2008-12-14 00:37 d——– c:\documents and settings\Administrator\Application Data\SUPERAntiSpyware.com
2008-12-14 00:35 . 2005-05-23 12:45 d——– c:\documents and settings\Administrator\WINDOWS
2008-12-14 00:35 . 2005-05-23 13:49 d——– c:\documents and settings\Administrator\Application Data\You've Got Pictures Screensaver
2008-12-14 00:35 . 2005-05-23 13:01 d——– c:\documents and settings\Administrator\Application Data\toshiba
2008-12-14 00:35 . 2005-05-23 13:29 d——– c:\documents and settings\Administrator\Application Data\Intuit
2008-12-14 00:35 . 2005-05-23 13:24 d——– c:\documents and settings\Administrator\Application Data\InterTrust
2008-12-14 00:35 . 2005-08-13 19:08 d——– c:\documents and settings\Administrator\Application Data\Intel
2008-12-14 00:35 . 2005-10-30 01:51 d——– c:\documents and settings\Administrator\Application Data\AOL
2008-12-14 00:35 . 2008-12-14 00:35 d——– c:\documents and settings\Administrator
2008-12-12 17:56 . 2008-12-12 17:56 d——– c:\program files\Trend Micro
2008-12-12 17:03 . 2008-12-12 17:03 d——– c:\program files\ERUNT
2008-12-12 15:11 . 2008-12-14 13:53 d——– c:\program files\a-squared Free
2008-12-12 14:56 . 2008-12-14 11:14 d——– c:\program files\Trojan Remover
2008-12-12 14:56 . 2008-12-12 14:56 d——– c:\documents and settings\Jennie\Application Data\Simply Super Software
2008-12-12 14:56 . 2008-12-12 14:56 d——– c:\documents and settings\All Users\Application Data\Simply Super Software
2008-12-12 14:56 . 2006-05-25 14:52 162,304 –a—— c:\windows\system32\ztvunrar36.dll
2008-12-12 14:56 . 2003-02-02 19:06 153,088 –a—— c:\windows\system32\UNRAR3.dll
2008-12-12 14:56 . 2005-08-26 00:50 77,312 –a—— c:\windows\system32\ztvunace26.dll
2008-12-12 14:56 . 2006-06-19 12:01 69,632 –a—— c:\windows\system32\ztvcabinet.dll
2008-12-12 13:18 . 2008-12-12 13:18 d——– c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2008-12-12 13:17 . 2008-12-12 13:17 d——– c:\program files\SUPERAntiSpyware
2008-12-12 13:17 . 2008-12-12 13:17 d——– c:\documents and settings\Jennie\Application Data\SUPERAntiSpyware.com
2008-12-12 13:16 . 2008-12-12 13:16 d——– c:\program files\Common Files\Wise Installation Wizard
2008-12-12 12:14 . 2008-12-12 12:14 d——– c:\program files\Malwarebytes' Anti-Malware
2008-12-12 12:14 . 2008-12-03 19:52 38,496 –a—— c:\windows\system32\drivers\mbamswissarmy.sys
2008-12-12 12:14 . 2008-12-03 19:52 15,504 –a—— c:\windows\system32\drivers\mbam.sys
2008-12-12 12:11 . 2008-12-12 12:11 d——– c:\documents and settings\Jennie\Application Data\Malwarebytes
2008-12-12 12:11 . 2008-12-12 12:11 d——– c:\documents and settings\All Users\Application Data\Malwarebytes
2008-12-12 10:45 . 2008-12-12 10:45 d——– c:\documents and settings\Jennie\Application Data\McAfee
2008-12-12 01:52 . 2008-12-12 10:43 d——– c:\documents and settings\Jennie\Application Data\HouseCall 6.6

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-14 19:15 ——— d—a-w c:\documents and settings\All Users\Application Data\TEMP
2008-12-14 19:13 ——— d—–w c:\program files\SpywareBlaster
2008-12-12 19:20 ——— d—–w c:\program files\McAfee
2008-12-12 18:46 ——— d—–w c:\documents and settings\Jennie\Application Data\CiscoCAA
2008-12-12 18:43 ——— d—–w c:\documents and settings\LocalService\Application Data\SACore
2008-11-13 00:25 ——— d—–w c:\documents and settings\All Users\Application Data\HP Product Assistant
2008-11-03 00:11 ——— d—–w c:\documents and settings\Jennie\Application Data\OpenOffice.org
2008-11-03 00:08 ——— d—–w c:\program files\OpenOffice.org 3
2008-10-24 11:21 455,296 —-a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-23 12:36 286,720 —-a-w c:\windows\system32\gdi32.dll
2008-10-23 12:36 286,720 —-a-w c:\windows\system32\gdi32(2)(3).dll
2008-10-21 23:26 ——— d—–w c:\documents and settings\Jennie\Application Data\AdobeUM
2008-10-20 02:57 ——— d—–w c:\program files\MSECache
2008-10-16 22:13 202,776 —-a-w c:\windows\system32\wuweb.dll
2008-10-16 22:13 1,809,944 —-a-w c:\windows\system32\wuaueng.dll
2008-10-16 22:12 561,688 —-a-w c:\windows\system32\wuapi.dll
2008-10-16 22:12 323,608 —-a-w c:\windows\system32\wucltui.dll
2008-10-16 22:09 92,696 —-a-w c:\windows\system32\cdm.dll
2008-10-16 22:09 51,224 —-a-w c:\windows\system32\wuauclt.exe
2008-10-16 22:09 43,544 —-a-w c:\windows\system32\wups2.dll
2008-10-16 22:08 34,328 —-a-w c:\windows\system32\wups.dll
2008-10-16 01:00 666,112 —-a-w c:\windows\system32\wininet.dll
2008-10-16 01:00 666,112 —-a-w c:\windows\system32\wininet(3)(3).dll
2008-10-16 01:00 619,520 —-a-w c:\windows\system32\urlmon(3)(3).dll
2008-10-16 01:00 1,499,136 —-a-w c:\windows\system32\shdocvw(2)(3).dll
2008-10-03 10:02 247,326 —-a-w c:\windows\system32\strmdll.dll
2008-10-01 00:43 1,286,152 —-a-w c:\windows\system32\msxml4.dll
2008-09-15 12:12 1,846,400 —-a-w c:\windows\system32\win32k.sys
2008-06-28 10:00 20 -c-h–w c:\documents and settings\All Users\Application Data\PKP_DLdu.DAT
2005-11-29 20:45 34,224 -c–a-w c:\documents and settings\Jennie\Application Data\GDIPFONTCACHEV1.DAT
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\toscdspd.exe" [2004-12-29 65536]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2008-12-04 1809648]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2004-11-01 155648]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2004-11-01 126976]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2004-10-15 385024]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2005-01-14 122939]
"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2004-03-23 196608]
"HWSetup"="c:\program files\TOSHIBA\TOSHIBA Applet\HWSetup.exe" [2005-04-20 28672]
"SVPWUTIL"="c:\program files\Toshiba\Windows Utilities\SVPWUTIL.exe" [2005-02-25 65536]
"TOSHIBA Accessibility"="c:\program files\TOSHIBA\Accessibility\FnKeyHook.exe" [2005-02-22 24576]
"CeEKEY"="c:\program files\TOSHIBA\E-KEY\CeEKey.exe" [2005-04-28 675840]
"PadTouch"="c:\program files\TOSHIBA\Touch and Launch\PadExe.exe" [2004-09-07 1077301]
"SmoothView"="c:\program files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe" [2005-04-15 122880]
"TPNF"="c:\program files\TOSHIBA\TouchPad\TPTray.exe" [2004-11-29 53248]
"Tvs"="c:\program files\Toshiba\Tvs\TvsTray.exe" [2005-04-05 73728]
"Pinger"="c:\toshiba\ivp\ism\pinger.exe" [2005-03-17 151552]
"Notebook Maximizer"="c:\program files\Notebook Maximizer\maximizer_startup.exe" [2004-05-25 28672]
"BigDogPath"="c:\windows\VM_STI.EXE" [2002-08-22 45056]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-04 59392]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2008-07-11 641208]
"McENUI"="c:\progra~1\McAfee\MHN\McENUI.exe" [2008-06-13 1176808]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-05-27 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-07-30 289064]
"TrojanScanner"="c:\program files\Trojan Remover\Trjscan.exe" [2008-12-10 1230728]
"TCtryIOHook"="TCtrlIOHook.exe" [2004-05-01 c:\windows\system32\TCtrlIOHook.exe]
"TFncKy"="TFncKy.exe" [BU]
"AGRSMMSG"="AGRSMMSG.exe" [2005-04-12 c:\windows\agrsmmsg.exe]
"NDSTray.exe"="NDSTray.exe" [BU]
"TPSMain"="TPSMain.exe" [2004-12-28 c:\windows\system32\TPSMain.exe]
"ZoomingHook"="ZoomingHook.exe" [2004-04-30 c:\windows\system32\ZoomingHook.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Post-itr Software Notes Lite.lnk - c:\program files\3M\PSNLite\PsnLite.exe [2004-10-15 2080768]
RAMASST.lnk - c:\windows\system32\RAMASST.exe [2005-05-23 155648]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{B9E618A2-A4FE-11D4-83C2-005004636C96}"= "c:\program files\Metamail Inc\Metamail Reader\OESHook.dll" [2005-04-26 45056]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2008-12-03 14:56 352256 c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless]
2004-10-15 10:27 110592 c:\program files\Intel\Wireless\Bin\LgNotify.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"VIDC.I420"= i263_32.drv
"vidc.3iv2"= 3ivxVfWCodec.dll
"msacm.divxa32"= divxa32.acm
"VIDC.HFYU"= huffyuv.dll
"VIDC.i263"= i263_32.drv
"msacm.imc"= imc32.acm
"VIDC.VP31"= vp31vfw.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.lnk
backup=c:\windows\pss\Adobe Gamma Loader.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Clean Access Agent.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Clean Access Agent.lnk
backup=c:\windows\pss\Clean Access Agent.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Image Zone Fast Start.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Image Zone Fast Start.lnk
backup=c:\windows\pss\HP Image Zone Fast Start.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Metamail Trust Manager.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Metamail Trust Manager.lnk
backup=c:\windows\pss\Metamail Trust Manager.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Nikon Monitor.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Nikon Monitor.lnk
backup=c:\windows\pss\Nikon Monitor.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Ulead Photo Express 4.0 SE Calendar Checker .lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Ulead Photo Express 4.0 SE Calendar Checker .lnk
backup=c:\windows\pss\Ulead Photo Express 4.0 SE Calendar Checker .lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
–a—— 2008-07-30 09:47 289064 c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updateMgr]
-ra—— 2006-03-30 15:45 313472 c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\TOSHIBA\\ivp\\NetInt\\Netint.exe"=
"c:\\TOSHIBA\\Ivp\\ISM\\pinger.exe"= c:\\TOSHIBA\\IVP\\ISM\\pinger.exe
"c:\\Program Files\\America Online 9.0\\waol.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=

R1 SASDIFSV;SASDIFSV;\??\c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2008-12-04 8944]
R1 SASKUTIL;SASKUTIL;\??\c:\program files\SUPERAntiSpyware\SASKUTIL.sys [2008-12-04 55024]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;"c:\program files\McAfee\SiteAdvisor\McSACore.exe" [2008-10-02 203280]
R3 SASENUM;SASENUM;\??\c:\program files\SUPERAntiSpyware\SASENUM.SYS [2008-12-04 7408]

*Newly Created Service* - PROCEXP90
.
Contents of the 'Scheduled Tasks' folder

2008-11-03 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]

2008-11-15 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2008-07-09 17:10]

2008-12-01 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2008-07-09 17:10]

2005-10-30 c:\windows\Tasks\Registration reminder 3.job
- c:\windows\system32\OOBE\oobebaln.exe [2008-04-13 16:12]
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run- - (no file)
Notify-NavLogon - (no file)


.
——- Supplementary Scan ——-
.
IE: E&xport; to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Jennie\Application Data\Mozilla\Firefox\Profiles\mbhbwx6s.default\
FF - prefs.js: browser.search.selectedEngine - Wikipedia (en)
FF - prefs.js: browser.startup.homepage - hxxp://online.wsj.com/public/us
FF - prefs.js: network.proxy.type - 1
FF - plugin: c:\documents and settings\Jennie\Application Data\Mozilla\Firefox\Profiles\mbhbwx6s.default\extensions\[removed]\platform\WINNT_x86-msvc\plugins\npmnqmp071101000055.dll
FF - plugin: c:\program files\Adobe\Acrobat 7.0\Reader\browser\nppdf32.dll
FF - plugin: c:\program files\iTunes\Mozilla Plugins\npitunes.dll
FF - plugin: c:\program files\Java\jre1.5.0_01\bin\NPJava11.dll
FF - plugin: c:\program files\Java\jre1.5.0_01\bin\NPJava12.dll
FF - plugin: c:\program files\Java\jre1.5.0_01\bin\NPJava13.dll
FF - plugin: c:\program files\Java\jre1.5.0_01\bin\NPJava14.dll
FF - plugin: c:\program files\Java\jre1.5.0_01\bin\NPJava32.dll
FF - plugin: c:\program files\Java\jre1.5.0_01\bin\NPJPI150_01.dll
FF - plugin: c:\program files\Java\jre1.5.0_01\bin\NPOJI610.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-14 16:18:11
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(960)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
c:\program files\Intel\Wireless\Bin\LgNotify.dll
.
Completion time: 2008-12-14 16:20:00
ComboFix-quarantined-files.txt 2008-12-15 00:19:47

Pre-Run: 61,043,531,776 bytes free
Post-Run: 61,030,285,312 bytes free

240 — E O F — 2008-12-12 19:17:53


New HijackThis Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:23:54 PM, on 12/14/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\a-squared Free\a2service.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\TCtrlIOHook.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\Accessibility\FnKeyHook.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\WINDOWS\VM_STI.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\3M\PSNLite\PsnLite.exe
C:\WINDOWS\system32\RAMASST.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Metamail IEPlugin - {C09C9904-FD44-11D6-A711-00105AC8F168} - C:\PROGRA~1\METAMA~1\METAMA~1\IEPlugIn.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [TCtryIOHook] TCtrlIOHook.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\TOSHIBA Applet\HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files\Toshiba\Windows Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [TOSHIBA Accessibility] C:\Program Files\TOSHIBA\Accessibility\FnKeyHook.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [ZoomingHook] ZoomingHook.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [Notebook Maximizer] C:\Program Files\Notebook Maximizer\maximizer_startup.exe
O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM_STI.EXE lebeca web camera driver
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe /boot
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Program Files\3M\PSNLite\PsnLite.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport; to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: C-DillaCdaC11BA - C-Dilla Ltd - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe

–
End of file - 10273 bytes
Post #4

A Squared, "Trace.Directory.SpyWare.MateWatcher!A2" continues to be detected.

I take it, it doesn't give you a file name or location?

Please use the Internet Explorer browser and do an online scan with Kaspersky Online Scanner

Note: If you have used this particular scanner before, you MAY HAVE TO UNINSTALL the program through Add/Remove Programs before downloading the new ActiveX component

Click Yes, when prompted to install its ActiveX component.
(Note.. for Internet Explorer 7 users: If at any time you have trouble with the "Accept" button of the license, click on the "Zoom" tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.)
The program launches and downloads the latest definition files.
  • Once the files are downloaded click on Next
  • Click on Scan Settings and configure as follows:
    • Scan using the following Anti-Virus database:
      • Extended
    • Scan Options:Scan Archives
      Scan Mail Bases
  • Click OK and, under select a target to scan, select My Computer
When the scan is done, in the Scan is completed window (below), any infection is displayed.
There is no option to clean/disinfect, however, we need to analyze the information on the report.
To obtain the report:
Click on: Save Report As (above - red blinking arrow)
Next, in the Save as prompt, Save in area, select: Desktop
In the File name area, use KScan, or something similar
In Save as type, click the drop arrow and select: Text file [*.txt]
Then, click: Save
Please post the Kaspersky Online Scanner Report in your reply.
Post #5
The Kaspersky scan detected no malware. Not sure what this means… I went back to check the A Squared log and the location of the detection was c:\workssetup Question: Is it okay/safe to access email and other sites that require passwords now?
Post #6
Please go to http://virusscan.jotti.org , click on Browse, and upload the following file for analysis:

Insert file name

Then click Submit. Allow the file to be scanned, and then please copy and paste the results here for me to see.


If Jotti is too busy you can try these.

http://www.kaspersky.com/scanforvirus.html


http://www.virustotal.com/en/indexf.html
Post #7
Hi LDTate, I think you forgot to add which file I should upload for analysis. Here's an update on my computer: I've been keeping it plugged in to the internet. Just now, my McAfee caught "Tool-NirCmd" (Potentially Unwanted Program). File: C:\System Volume Information\_restore{1D1D6F93-1B0C-4060-8D79-09274A81BD2A}\RP421\A0086967.com Process: C:\WINDOWS\System32\svchost.exe Svchost.exe was trying to access the internet back in my first post, after my computer restarted automatically.
Post #8

I went back to check the A Squared log and the location of the detection was c:\workssetup

Is that the file name? Or it it c:\workssetup.exe? Or is it in the folder c:\workssetup?

C:\System Volume Information\_restore

Don't worry about anything located there at this time. We will be cleaning that out.
Post #9 last edited
Hi LDTate,

Still waiting for the name of the file I should upload to Jotti.

Is that the file name? Or it it c:\workssetup.exe? Or is it in the folder c:\workssetup?

The log only states c:\workssetup, which I'm guessing indicates the folder. There's no .exe at the end.

More computer updates:
Since the Tool-NirCmd detection, MalwareBytes detected and quarantined 2 files of Rogue.PerfectDefender. McAfee also repaired and removed Generic.dx (Trojan) 3 times and FakeAlert-AB (Trojan). They're all located in C:\System Volume Information\_restore (with the exception of one Generic.dx located in my Firefox application), which you've already mentioned we'll be cleaning out.

Thanks for the help so far LDTate!

——Edit
Here's the latest A2 detection (new Kazaa spyware detected):
c:\workssetup detected: Trace.Directory.SpyWare.MateWatcher!A2
Key: HKEY_USERS\S-1-5-21-2062526360-3442238122-18100808-1006\software\kazaa detected: Trace.Registry.KaZaA!A2
Post #10
This should take care of anything in System Volume Information\_restore

Good job :thumbup:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    Now try your scans again.
Post #11
Hi LDTate,

Having a bit of trouble running Combofix /u

The first time I tried it, I think it started working. But then McAfee detected RemAdm-ProcLaunch!171 (File: C:\32788R22FWJFW\psexec.cfexe) and the file was repaired and quarantined. When that happened ComboFix was uninstalled from my computer.

I went back to install it, but running Combofix /u doesn't work. I get a windows alert saying "Windows cannot find 'ComboFix'. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search."

I've tried restoring the above file. It restored successfully but I still get the same message above. I restarted my computer after restoring and it's the same. Not sure what to do now.

I've still been scanning my computer occasionally and it's only A2 that picks up malware. The same 'workssetup' trace and a new one:

c:\workssetup detected: Trace.Directory.SpyWare.MateWatcher!A2
C:\Documents and Settings\Jennie\Application Data\Mozilla\Firefox\Profiles\mbhbwx6s.default\cookies.sqlite:1229742518515625 detected: Trace.TrackingCookie.webtrends!A2
Post #12

c:\workssetup detected: Trace.Directory.SpyWare.MateWatcher!A2
C:\Documents and Settings\Jennie\Application Data\Mozilla\Firefox\Profiles\mbhbwx6s.default\cookies.sqlite:1229742518515625 detected: Trace.TrackingCookie.webtrends!A2

Those are only cookies. You get those anytime you go to the internet.

Combofix /u uninstalls combofix.

You can remove these leftover files and folders if listed:
C:\ComboFix
C:\QooBox
C:\combofix.txt
C:\combofix-quarantine-files.txt
Post #14
To be on the safe side, I would also change all my passwords.


Here's my usual all clean post

Log looks good :D


  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

[*]Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week

(Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.


[*]Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.

Without a firewall your computer is succeptible to being hacked and taken over.
I am very serious about this and see it happen almost every day with my clients.
Simply using a Firewall in its default configuration can lower your risk greatly.


[*]Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.

This will ensure your computer has always the latest security updates available installed on your computer.
If there are new updates to install, install them immediately, reboot your computer, and revisit the site
until there are no more critical updates.


[*]MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.


[*] Winpatrol



[*]Update all these programs regularly - Make sure you update all the programs I have listed regularly.

Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
Post #15
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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