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Spyware / Malware / Virus Removal

[Resolved] Malware on Vista Home Premium

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Post #1
Hi

I am a senior citizen with some limited computer experience.

I have not been able to update Office 2003 or Windows Defender. I have also downloaded Ad-Aware which has also been unable to download updates. I rightly or wrongly suspect that I may haved downloaded some spyware so this is the reason I am coming to you for help.

Here is my HijackThis Log.

Hoping you can help

SJS

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:37:28, on 07/12/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Acer\Empowering Technology\eAudio\eAudio.exe
C:\Windows\System32\rundll32.exe
C:\Windows\BR040286.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Windows\ehome\ehmsas.exe
C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Users\Sean\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Acer\Empowering Technology\eAudio\eAudio.exe
C:\Windows\System32\rundll32.exe
C:\Windows\BR040286.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Windows\System32\rundll32.exe
C:\Users\ADMINI~1\AppData\Local\Temp\RtkBtMnt.exe
C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.ie.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.ie.acer.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: P2P Energy Toolbar - {2bae58c2-79f9-45d1-a286-81f911301c3a} - C:\Program Files\P2P_Energy\tbP2P_.dll
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: P2P Energy Toolbar - {2bae58c2-79f9-45d1-a286-81f911301c3a} - C:\Program Files\P2P_Energy\tbP2P_.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Acer\Empowering Technology\eDataSecurity\x86\ActiveToolBand.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll
O3 - Toolbar: P2P Energy Toolbar - {2bae58c2-79f9-45d1-a286-81f911301c3a} - C:\Program Files\P2P_Energy\tbP2P_.dll
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.2607.0\msgr.en-us.en-gb\msntb.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe
O4 - HKLM\..\Run: [eAudio] "C:\Acer\Empowering Technology\eAudio\eAudio.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [BisonInst0402] C:\Windows\BR040286.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-1867867521-4034117970-3169642938-500\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'Administrator')
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O4 - Global Startup: Empowering Technology Launcher.lnk = ?
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O13 - Gopher Prefix:
O17 - HKLM\System\CCS\Services\Tcpip\..\{A12FC86C-42FA-4D21-AB30-58206FFC5196}: NameServer = 85.255.112.157;85.255.112.183
O17 - HKLM\System\CCS\Services\Tcpip\..\{E3A98790-49BB-406A-BC18-4EEB4BBE5BEF}: NameServer = 85.255.112.157;85.255.112.183
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: ALaunch Service (ALaunchService) - Unknown owner - C:\Acer\ALaunch\ALaunchSvc.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Windows Tribute Service - Unknown owner - C:\Windows\system32\kdvev.exe (file missing)
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 10269 bytes
Post #2
Hello and welcome to the Forums.

1. This tool MUST be run from the executable. (.exe)
2. With Admin Rights (Right click, choose "Run as Administrator")

Please download SmitfraudFix

Right click SmitfraudFix.exe Run as Administrator (press any key as the blue screen indicates, then:
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
Post #3
Hello LDTate. Many thanks for your your reply. Here is the results of the SmitfraudFix scan Regards SJS SmitFraudFix v2.381 Scan done at 23:16:51.14, 08/12/2008 Run from C:\Users\Sean\Downloads\SmitfraudFix OS: Microsoft Windows [Version 6.0.6001] - Windows_NT The filesystem type is NTFS Fix run in normal mode »»»»»»»»»»»»»»»»»»»»»»»» Process C:\Windows\system32\csrss.exe C:\Windows\system32\wininit.exe C:\Windows\system32\csrss.exe C:\Windows\system32\services.exe C:\Windows\system32\lsass.exe C:\Windows\system32\lsm.exe C:\Windows\system32\winlogon.exe C:\Windows\system32\svchost.exe C:\Windows\system32\svchost.exe C:\Windows\System32\svchost.exe C:\Windows\System32\svchost.exe C:\Windows\System32\svchost.exe C:\Windows\system32\svchost.exe C:\Windows\system32\SLsvc.exe C:\Windows\system32\svchost.exe C:\Windows\system32\svchost.exe C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\system32\taskeng.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Windows\RtHDVCpl.exe C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe C:\Acer\Empowering Technology\eAudio\eAudio.exe C:\Windows\System32\rundll32.exe C:\Windows\BR040286.exe C:\Program Files\Alwil Software\Avast4\ashDisp.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\dvd43\DVD43_Tray.exe C:\Windows\ehome\ehtray.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Windows\System32\rundll32.exe C:\Program Files\Logitech\SetPoint\SetPoint.exe C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE C:\Program Files\Mozilla Firefox\firefox.exe C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe C:\Acer\ALaunch\ALaunchSvc.exe C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe C:\Acer\Empowering Technology\eNet\eNet Service.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Maxtor\Sync\SyncServices.exe C:\Acer\Mobility Center\MobilityService.exe C:\Windows\ehome\ehmsas.exe C:\Windows\system32\svchost.exe C:\Program Files\CyberLink\Shared Files\RichVideo.exe C:\Windows\system32\svchost.exe C:\Windows\System32\svchost.exe C:\Windows\system32\SearchIndexer.exe C:\Windows\system32\DRIVERS\xaudio.exe C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe C:\Acer\Empowering Technology\ePower\ePowerSvc.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\wbem\unsecapp.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Users\Sean\AppData\Local\Temp\RtkBtMnt.exe C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE C:\Windows\system32\svchost.exe C:\Windows\servicing\TrustedInstaller.exe C:\Windows\system32\conime.exe C:\Windows\explorer.exe C:\Users\Sean\Downloads\SmitfraudFix\Policies.exe C:\Windows\system32\cmd.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe »»»»»»»»»»»»»»»»»»»»»»»» hosts »»»»»»»»»»»»»»»»»»»»»»»» C:\ »»»»»»»»»»»»»»»»»»»»»»»» C:\Windows »»»»»»»»»»»»»»»»»»»»»»»» C:\Windows\system »»»»»»»»»»»»»»»»»»»»»»»» C:\Windows\Web »»»»»»»»»»»»»»»»»»»»»»»» C:\Windows\system32 »»»»»»»»»»»»»»»»»»»»»»»» C:\Windows\system32\LogFiles »»»»»»»»»»»»»»»»»»»»»»»» C:\Users\Sean »»»»»»»»»»»»»»»»»»»»»»»» C:\Users\Sean\AppData\Local\Temp »»»»»»»»»»»»»»»»»»»»»»»» C:\Users\Sean\Application Data »»»»»»»»»»»»»»»»»»»»»»»» Start Menu C:\Users\Sean\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\homeview FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» C:\Users\Sean\FAVORI~1 »»»»»»»»»»»»»»»»»»»»»»»» Desktop »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components »»»»»»»»»»»»»»»»»»»»»»»» o4Patch !!!Attention, following keys are not inevitably infected!!! o4Patch Credits: Malware Analysis & Diagnostic Code: S!Ri »»»»»»»»»»»»»»»»»»»»»»»» IEDFix !!!Attention, following keys are not inevitably infected!!! IEDFix Credits: Malware Analysis & Diagnostic Code: S!Ri »»»»»»»»»»»»»»»»»»»»»»»» VACFix !!!Attention, following keys are not inevitably infected!!! VACFix Credits: Malware Analysis & Diagnostic Code: S!Ri »»»»»»»»»»»»»»»»»»»»»»»» 404Fix !!!Attention, following keys are not inevitably infected!!! 404Fix Credits: Malware Analysis & Diagnostic Code: S!Ri »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "AppInit_DLLs"="" "LoadAppInit_DLLs"=dword:00000000 »»»»»»»»»»»»»»»»»»»»»»»» Winlogon !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon] "Userinit"="C:\\Windows\\system32\\userinit.exe," »»»»»»»»»»»»»»»»»»»»»»»» RK »»»»»»»»»»»»»»»»»»»»»»»» DNS Description: Atheros AR5007EG Wireless Network Adapter DNS Server Search Order: 192.168.1.254 HKLM\SYSTEM\CCS\Services\Tcpip\..\{E3A98790-49BB-406A-BC18-4EEB4BBE5BEF}: DhcpNameServer=192.168.1.254 HKLM\SYSTEM\CS1\Services\Tcpip\..\{E3A98790-49BB-406A-BC18-4EEB4BBE5BEF}: DhcpNameServer=192.168.1.254 HKLM\SYSTEM\CS3\Services\Tcpip\..\{E3A98790-49BB-406A-BC18-4EEB4BBE5BEF}: DhcpNameServer=192.168.1.254 HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.254 HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.254 HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.254 »»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection »»»»»»»»»»»»»»»»»»»»»»»» End
Post #4 last edited
Running the Clean

1. This tool MUST be run from the executable. (.exe)
2. With Admin Rights (Right click, choose "Run as Administrator")

Warning: running option #2 on a non infected computer will remove your Desktop background.


Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.

[external image: Posted Image]


The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
Post #5
Here is the Rapport log SmitFraudFix v2.381 Scan done at 23:55:53.77, 08/12/2008 Run from C:\Users\Sean\Downloads\SmitfraudFix OS: Microsoft Windows [Version 6.0.6001] - Windows_NT The filesystem type is NTFS Fix run in normal mode »»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» Killing process »»»»»»»»»»»»»»»»»»»»»»»» hosts 127.0.0.1 localhost ::1 localhost »»»»»»»»»»»»»»»»»»»»»»»» VACFix VACFix Credits: Malware Analysis & Diagnostic Code: S!Ri »»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix S!Ri's WS2Fix: LSP not Found. »»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix GenericRenosFix by S!Ri »»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files C:\Users\Sean\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\homeview Deleted »»»»»»»»»»»»»»»»»»»»»»»» IEDFix IEDFix Credits: Malware Analysis & Diagnostic Code: S!Ri »»»»»»»»»»»»»»»»»»»»»»»» 404Fix 404Fix Credits: Malware Analysis & Diagnostic Code: S!Ri »»»»»»»»»»»»»»»»»»»»»»»» RK »»»»»»»»»»»»»»»»»»»»»»»» DNS Description: Atheros AR5007EG Wireless Network Adapter DNS Server Search Order: 192.168.1.254 HKLM\SYSTEM\CCS\Services\Tcpip\..\{E3A98790-49BB-406A-BC18-4EEB4BBE5BEF}: DhcpNameServer=192.168.1.254 HKLM\SYSTEM\CS1\Services\Tcpip\..\{E3A98790-49BB-406A-BC18-4EEB4BBE5BEF}: DhcpNameServer=192.168.1.254 HKLM\SYSTEM\CS3\Services\Tcpip\..\{E3A98790-49BB-406A-BC18-4EEB4BBE5BEF}: DhcpNameServer=192.168.1.254 HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.254 HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.254 HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.254 »»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon] »»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning Registry Cleaning done. »»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» End
Post #7
HijackThis log Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 00:13:53, on 09/12/2008 Platform: Windows Vista SP1 (WinNT 6.00.1905) MSIE: Internet Explorer v7.00 (7.00.6001.18000) Boot mode: Normal Running processes: C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Windows\RtHDVCpl.exe C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe C:\Acer\Empowering Technology\eAudio\eAudio.exe C:\Windows\System32\rundll32.exe C:\Windows\BR040286.exe C:\Program Files\Alwil Software\Avast4\ashDisp.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\dvd43\DVD43_Tray.exe C:\Windows\ehome\ehtray.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Windows\System32\rundll32.exe C:\Program Files\Logitech\SetPoint\SetPoint.exe C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE C:\Windows\ehome\ehmsas.exe C:\Users\Sean\AppData\Local\Temp\RtkBtMnt.exe C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE C:\Windows\system32\conime.exe C:\Windows\explorer.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: P2P Energy Toolbar - {2bae58c2-79f9-45d1-a286-81f911301c3a} - C:\Program Files\P2P_Energy\tbP2P_.dll O1 - Hosts: ::1 localhost O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: P2P Energy Toolbar - {2bae58c2-79f9-45d1-a286-81f911301c3a} - C:\Program Files\P2P_Energy\tbP2P_.dll O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Acer\Empowering Technology\eDataSecurity\x86\ActiveToolBand.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll O3 - Toolbar: P2P Energy Toolbar - {2bae58c2-79f9-45d1-a286-81f911301c3a} - C:\Program Files\P2P_Energy\tbP2P_.dll O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.2607.0\msgr.en-us.en-gb\msntb.dll O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe O4 - HKLM\..\Run: [eAudio] "C:\Acer\Empowering Technology\eAudio\eAudio.exe" O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [BisonInst0402] C:\Windows\BR040286.exe O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE O4 - Global Startup: Empowering Technology Launcher.lnk = ? O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200 O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O13 - Gopher Prefix: O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe O23 - Service: ALaunch Service (ALaunchService) - Unknown owner - C:\Acer\ALaunch\ALaunchSvc.exe O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe O23 - Service: Windows Tribute Service - Unknown owner - C:\Windows\system32\kdvev.exe (file missing) O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe – End of file - 8319 bytes
Post #9
I have just checked AdAware. It has downloaded updates. It would not download updates yesterday evening. I have also checked Windows updates. It is also now updated. These were the things which caused me to contact you. Many thanks for your help. SJS
Post #12
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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