[Closed] I think I have spyware

Hi Eherrick

I recieved the same error as you did, so we'll try a different scanner. The instructions for disabling Mcafee are the same, you just have a different icon. After the scan has completed and you've saved the log, you will need to restart your computer. Mcafee will then be re-enabled.

You may want to print these instruction out so you can refer to them step by step.

Please go to Kaspersky website and perform an online antivirus scan.

• Read through the requirements and privacy statement and click on Accept button.
• It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
• When the downloads have finished, click on Settings.
• Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
  
• Spyware, Adware, Dialers, and other potentially dangerous programs
• Archives
• Mail databases

• Click on My Computer under Scan.
• Once the scan is complete, it will display the results. Click on View Scan Report.
• You will see a list of infected items there. Click on Save Report As….
• Save this report to a convenient place. Desktop is a good place.
• Change the Files of type to Text file (.txt) before clicking on the Save button.
• Please post this log in your next reply along with a new HijackThis log.

Thanks

Hi Eherrick, How are you making out? Thanks

Due to inactivity this topic will be closed. If you need help please start a new thread and post a new HJT log