"BSOD"
5 min read
And the disk is clean of fingerprints ?I just tried it and I can see the devices. I selected the DVD/CD drive and same thing happens.. Will not boot from DVD/CD drive….
what "stop error" is the BSOD btw.
*** STOP: 0X0000007E (0X0000005, 0XF85630BF, 0XF897F20C, 0XF897EF0C)
*** pci.sys - address F85630BF BASE AT F855C000, DateStamp 3b7d855c
Joecastle, before you try booting from CD try reset BIOS to default and see what happens. press and hold alt and F keys or alternately load the defaults under Maintenance menu. dont forget to save changes. i would assume there's nothing wrong with the optical drive sa well.
check BIOS as well if hdd and cd drive is detected.
oh by the way, run the builtin diagnostics to check if there are hardware (esp hdd) failing. while the computer is off press and hold the Fn key and the power button to turn on system. wait till a diagnostics will run. you can use another computer to download the diagnostic software so you can run it. Dell™ Diagnostics Utility
just continue with the test if you receive error codes(error code like 0146 then followed by info of what the error is) but don't forget to take note of them.
best of luck.
the pre-boot system assessment is already ok. no need to run the 32 bit diagnostics. the said assessment will already check hardware functionalities as well. if there's problem with the optical drive it would give you error codes like 0147 or 0148, etc. so it seems drive itself is ok.
after you reset BIOS to default, have you checked if you can boot from CD? try changing boot sequence again(make sure it's saved.. sometimes i forget
if only you have the resource CD then you can also check if it's the CD drive that is not reading the medium or just the OS CD is the the culprit.
can you check if you can boot from the CD using another computer? also, if possible try swapping optical drive to check the drive functionality as well.
Do you have a Windows XP install CD? If you do, you can boot into the Recovery Console from it by entering [R] when directed to.
Yes, I do have a Windows Xp install CD… How exactly do I boot into the Recover Console?
Thanks Again to you all for your quick responses….
I am trying to do a complete clean install with the windows xp pro sp2 cd that was installed on the new HD but the computer does not want to boot from the DVD/CD drive. I went into the bios and changed it various times using the U,D keys to place the DVD/CD drive in the Boot Sequence section to boot first to no avail
i thought it wont boot from CD? anyway, you need to be able to boot from the CD to access recovery console. go to "Getting to the Windows Recovery Console".I just tried it and I can see the devices. I selected the DVD/CD drive and same thing happens.. Will not boot from DVD/CD drive….
Installing Win XP- incase you want to reinstall it.
[BTW, as tallon said:
. once the DVD/CD rom is highlighted press enter. it should ask you to press any key to boot from CD.]press [F12] this usually opens a one-time boot menu where you can select the device to boot from
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