Mouse turns to Black box

My mouse turns to a black box each time I view an image and it makes my monitor screen shaky. It's worst when I watch a movie of a certain format. Any tips onto how I can resolve this? If I ignore this, my whole computer just freezes and I'll have to reboot.

Hi, Sorry to hear of the problems with your machine. Is this the same computer for which you have submitted an HJT log over in the malware removal forum? Regards paws

Yes, it is. Just to add, this problem doesn't relate to the case I have posted in the HJT forum. Instead the problem with the mouse has persisted for quite a long time now and still exists even after I've formatted my pc.

Hi, Ok Understood. It would not be wise to make any system changes whilst your malware fighter is assisting you, but post back here in this sub forum once your machine has been declared clean, if you are still having issues with it, and we will do our best to help. Regards paws

Ok. Thanks.

Hello again. I'm clean already but the problem with the mouse is still present. Any suggestions as to why this is happening and the solution?

Perhaps it's a corrupt mouse icon file? What settings do you have your mouse on in terms of image? You use the normal icons for your mouse correct, not like different colored cursors or anything? Also do you have XP or Vista?

I use the default setting for the mouse. No extras or anything and the mouse still works well with other computers. I'm using Windows XP only.

Hello twins,

I see LDTate has closed your log in the Malware forum.

You could try this link and see how you go with your mouse problem.

When I researched google for you this was the result, so if the link above does not correct your mouse problem, then try some of the others.

Keep us posted.

kind regards,

Ok. I think I'll try this. It might take me awhile to check whether this works cause my mouse only changes after some time.

Thank you tallin. After changing the hardware acceleration, my mouse cursor returned to normal. Thank you very much for your time and help. You may close this topic.

Glad to be able to assist you. best regards,