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[Closed] My computer is in a complete mess(not sure if it's c

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Post #1
Hi, i am new here and a noob at computer. Hope you guys can help me. My computer have gone heywire for the past few days. After logging in, i get 2 error messages all the time. 1) Error loading c:\windows\system32\nqvwis.dll 2) Unknown switch in command line Some of the problems i face now includes 1) No sound on my computer. Control panel -> sounds, speech and audio devices -> it states no audio device 2) Cannot open internet explorer and windows media player. 3) When i open microsoft excel, i get this error message: cannot use object linking and embedding 4) My browsers and programs are not on my toolbar. They are floating somewhere in the the desktop. 5) Cannot drag my desktop items. 6) I cannot open hijack this(even in safe mode). 7) I cannot search. Start -> Search These are some of the major problems. Please help me. Thanks. :unsure: I tried using Malwarebytes' Anti-Malware but it says 'Failed to load control 'vbalgrid' from vbalsgrid6.ocx. Your version of 'vbalgrid' maybe outdated. PS: Sorry if this is not a malware problem.
Post #2
[external image: Posted Image]

Sorry about the delay in responding :(

Try renaming HijackThis.exe to HijackThis.com

Scan again with HijackThis, and "copy/paste" a new log file into this thread.

Also please describe how your computer behaves at the moment.
Post #3
Hi, here is the logfile. My computer is still going heywire. Same problems as i mentioned in the 1st post.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:40:19 PM, on 8/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.17184)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Opera\Opera.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\system32\SearchBar.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://kzdh.com/?g
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.yahoo.com.sg/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = www.singnet.com.sg:8080
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sichost.exe
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0B497AE8-3F6C-440C-AB87-52ED0182464A} - (no file)
O2 - BHO: (no name) - {1FD4696C-E95A-44E2-A03A-FDBDF4CCC305} - (no file)
O2 - BHO: (no name) - {28A7B64A-D51A-4FE0-B559-A3465B9FF92D} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {83FD77FB-45AA-4951-876D-2B063ECD8181} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: InceHelper Class - {986488AF-13D5-9DDF-4FEF-9FB88698CFC1} - (no file)
O2 - BHO: (no name) - {A7050624-0FF8-4EC2-BDD1-D5BD4492C52A} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: QUICKfind BHO Object - {C08DF07A-3E49-4E25-9AB0-D3882835F153} - C:\PROGRA~1\IDM\QUICKF~1\PlugIns\IEHelp.dll
O2 - BHO: NTIECatcher Class - {C56CB6B0-0D96-11D6-8C65-B2868B609932} - C:\Program Files\Xi\NetTransport 2\NTIEHelper.dll
O2 - BHO: (no name) - {D47A61B8-0EAB-417F-8DF4-5C949982A2AF} - (no file)
O2 - BHO: (no name) - {E6C0D0E3-9E9A-489D-AE19-BBCFC7047A59} - (no file)
O2 - BHO: (no name) - {EA35064B-4B12-43E9-8440-C08B3B8BFB12} - (no file)
O2 - BHO: (no name) - {EE5A1465-1E73-4784-8F63-45983FDF0DB8} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Cooxie - {DC99E960-6594-45e3-9D5D-141D825B8096} - C:\Program Files\Diodia Software\Cooxie Toolbar\Cooxie.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [Media Codec Update Service] C:\Program Files\Essentials Codec Pack\update.exe -silent
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunServices: [Microsoft System32 Update] cmsrg.exe
O4 - HKLM\..\RunServices: [Microsoft Update Loader] atdowq.exe
O4 - HKLM\..\RunServices: [Windows Update Client] windrvp32.exe
O4 - HKLM\..\RunServices: [Msbb.exe] Msbb.exe
O4 - HKLM\..\RunServices: [Spool Server Daemon] SPOOLSVD32.EXE
O4 - HKLM\..\RunServices: [Micrsaosoft Update3] nortoanavap.exe
O4 - HKCU\..\Run: [uTorrent] "C:\Documents and Settings\Esther\Program Files\uTorrent\uTorrent.exe"
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools\daemon.exe" -autorun
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-21-1343024091-688789844-854245398-1007\..\Run: [uTorrent] "C:\Documents and Settings\Esther\Program Files\uTorrent\uTorrent.exe" (User '?')
O4 - HKUS\S-1-5-21-1343024091-688789844-854245398-1007\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools\daemon.exe" -autorun (User '?')
O4 - HKUS\S-1-5-21-1343024091-688789844-854245398-1007\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User '?')
O4 - HKUS\S-1-5-21-1343024091-688789844-854245398-1007\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe (User '?')
O4 - HKUS\S-1-5-18\..\Run: [Microsoft Update Machine] dtnsqtn.exe (User '?')
O4 - HKUS\.DEFAULT\..\Run: [Microsoft Update Machine] dtnsqtn.exe (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: ֪ʶ¿â - {06926B30-424E-4f1c-8EE3-543CD96573DC} - http://blank.la/?h (file missing)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\fontscabii.dll
O14 - IERESET.INF: START_PAGE_URL=http://qsg8l.hpwis.com
O16 - DPF: {86A88967-7A20-11D2-8EDA-00600818EDB1} - http://www.parallelgraphics.com/l2/bin/cortvrml.cab
O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} - http://www.netvenda.com/sites/games-intl/sg/games3.cab
O16 - DPF: {B46FA8BD-AE41-4821-AFF4-D4FFE4F3D390} (AcuViewer Control) - http://presentur.ntu.edu.sg/aculearn-idm/dlls/acuviewer.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab56907.cab
O16 - DPF: {E59BB631-5F73-4002-825F-146921A178AA} (WebConf Control) - http://presentur.ntu.edu.sg/aculearn-idm/dlls/webconf.cab
O20 - Winlogon Notify: iiffGVLD - iiffGVLD.dll (file missing)
O21 - SSODL: 0000EBEG - {21FE178E-7504-3767-605C-53CF32761FB3} - (no file)
O21 - SSODL: mtklefa - {9D9BE010-3EAE-4859-75BC-46156087BE82} - (no file)
O21 - SSODL: mtklef - {CFA18A04-5EAC-43DE-E793-D80023DA9593} - (no file)
O21 - SSODL: adsntzt.dll - {E0F3526A-4165-4589-80CD-50B6FBAC3BDA} - (no file)
O21 - SSODL: lweurqhx.dll - {71A78CD4-E470-4a18-8457-E0E0283DD507} - (no file)
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Help and Support (helpsvc) - Unknown owner - C:\WINDOWS\system32\interne.exe (file missing)
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Windows Installer (MSIServer) - Unknown owner - C:\WINDOWS\system32\msiexec.exe (file missing)
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: Ethernet Packet Service (npacketservice) - Nokia - C:\WINDOWS\system32\npacketsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

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End of file - 9946 bytes

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