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Spyware / Malware / Virus Removal

[Closed] wistascanner virus

3 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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My system has been hijacked by the wistascanner virus, for lack of a better term. Here are the symptoms:

1) Security warnings are flaring telling directing me to install software from wistascanner.com to remove a trojan horse and other viruses.

2) I can't run any virus removal software that I've tried except for HijackThis

3) I get warnings that my computer is running slowly because of spyware

4) Task manager is disabled

5) Internet access has been blocked

6) I can't run firefox

I'm on Windows XP, and my hijack follows. I would appreciate any help that can be given!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:53:18 AM, on 7/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Safe mode

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\uoyzsydz.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\All Users\Documents\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6070517
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = C:\WINDOWS\system32\spywarewarning.mht
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6070517
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\uoyzsydz.exe,
O1 - Hosts: 69.25.74.37 MAIL007 #Exchange Hosting 06/05/07 15:41:31
O1 - Hosts: 69.25.75.245 MAIL005 #Exchange Hosting 06/05/07 15:41:31
O1 - Hosts: 69.25.75.245 MAIL005.mail.lan #Exchange Hosting 06/05/07 15:41:31
O1 - Hosts: 69.25.75.251 MAIL091 #Exchange Hosting 06/05/07 15:41:31
O1 - Hosts: 69.25.75.251 MAIL091.mail.lan #Exchange Hosting 06/05/07 15:41:31
O1 - Hosts: 66.150.196.99 BE099 #Exchange Hosting 06/05/07 15:41:31
O1 - Hosts: 66.150.196.99 BE099.mail.lan #Exchange Hosting 06/05/07 15:41:31
O1 - Hosts: 64.95.72.204 BE034 #Exchange Hosting 06/05/07 15:41:31
O1 - Hosts: 64.95.72.204 BE034.mail.lan #Exchange Hosting 06/05/07 15:41:31
O1 - Hosts: 69.25.75.242 MAIL092 #Exchange Hosting 06/05/07 15:41:31
O1 - Hosts: 69.25.75.242 MAIL092.mail.lan #Exchange Hosting 06/05/07 15:41:31
O2 - BHO: (no name) - {00110011-4b0b-44d5-9718-90c88817369b} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {086ae192-23a6-48d6-96ec-715f53797e85} - (no file)
O2 - BHO: (no name) - {150fa160-130d-451f-b863-b655061432ba} - (no file)
O2 - BHO: (no name) - {17da0c9e-4a27-4ac5-bb75-5d24b8cdb972} - (no file)
O2 - BHO: (no name) - {185060A5-65B5-4E2B-A5D9-0C568652F6BC} - C:\WINDOWS\system32\cbXQjged.dll
O2 - BHO: (no name) - {1f48aa48-c53a-4e21-85e7-ac7cc6b5ffb1} - (no file)
O2 - BHO: (no name) - {1f48aa48-c53a-4e21-85e7-ac7cc6b5ffb2} - (no file)
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: (no name) - {2d38a51a-23c9-48a1-a33c-48675aa2b494} - (no file)
O2 - BHO: (no name) - {2e9caff6-30c7-4208-8807-e79d4ec6f806} - (no file)
O2 - BHO: (no name) - {467faeb2-5f5b-4c81-bae0-2a4752ca7f4e} - (no file)
O2 - BHO: (no name) - {5321e378-ffad-4999-8c62-03ca8155f0b3} - (no file)
O2 - BHO: (no name) - {587dbf2d-9145-4c9e-92c2-1f953da73773} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: (no name) - {6cc1c91a-ae8b-4373-a5b4-28ba1851e39a} - (no file)
O2 - BHO: (no name) - {79369d5c-2903-4b7a-ade2-d5e0dee14d24} - (no file)
O2 - BHO: (no name) - {799a370d-5993-4887-9df7-0a4756a77d00} - (no file)
O2 - BHO: (no name) - {98dbbf16-ca43-4c33-be80-99e6694468a4} - (no file)
O2 - BHO: (no name) - {a55581dc-2cdb-4089-8878-71a080b22342} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: (no name) - {b847676d-72ac-4393-bfff-43a1eb979352} - (no file)
O2 - BHO: (no name) - {bc97b254-b2b9-4d40-971d-78e0978f5f26} - (no file)
O2 - BHO: IE Developer Toolbar BHO - {CC7E636D-39AA-49b6-B511-65413DA137A1} - C:\Program Files\Microsoft\Internet Explorer Developer Toolbar\IEDevToolbar.dll
O2 - BHO: (no name) - {cf021f40-3e14-23a5-cba2-717765721306} - (no file)
O2 - BHO: (no name) - {e2ddf680-9905-4dee-8c64-0a5de7fe133c} - (no file)
O2 - BHO: (no name) - {e3eebbe8-9cab-4c76-b26a-747e25ebb4c6} - (no file)
O2 - BHO: (no name) - {e7afff2a-1b57-49c7-bf6b-e5123394c970} - (no file)
O2 - BHO: (no name) - {EDFABC91-84E3-4BFA-BB7D-178A086E2B6C} - C:\WINDOWS\system32\iiffGARh.dll
O2 - BHO: (no name) - {fcaddc14-bd46-408a-9842-cdbe1c6d37eb} - (no file)
O2 - BHO: (no name) - {fd9bc004-8331-4457-b830-4759ff704c22} - (no file)
O2 - BHO: (no name) - {ff1bf4c7-4e08-4a28-a43f-9d60a9f7a880} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SoundMAXPnP] "C:\Program Files\Analog Devices\Core\smax4pnp.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [emMON] emMON.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [razer] C:\Program Files\Razer\Copperhead\razerhid.exe
O4 - HKLM\..\Run: [webHancer Agent] C:\Program Files\webHancer\Programs\whagent.exe
O4 - HKLM\..\Run: [IEUpdate] C:\WINDOWS\system32\acXMLParsery.exe
O4 - HKLM\..\Run: [9c0b8583] rundll32.exe "C:\WINDOWS\system32\evigmepf.dll",b
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [BM9f38b61f] Rundll32.exe "C:\WINDOWS\system32\sfdlcrfa.dll",s
O4 - HKLM\..\RunServices: [IEUpdate] C:\WINDOWS\system32\acXMLParsery.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [IEUpdate] C:\WINDOWS\system32\acXMLParsery.exe
O4 - HKCU\..\RunServices: [IEUpdate] C:\WINDOWS\system32\acXMLParsery.exe
O4 - HKUS\S-1-5-18\..\Run: [IEUpdate] C:\WINDOWS\system32\acXMLParsery.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunServices: [IEUpdate] C:\WINDOWS\system32\acXMLParsery.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [IEUpdate] C:\WINDOWS\system32\acXMLParsery.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunServices: [IEUpdate] C:\WINDOWS\system32\acXMLParsery.exe (User 'Default user')
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Edit with &XML Spy - C:\Program Files\Altova\XML Spy Suite\spy.htm
O9 - Extra button: (no name) - {0AD401E5-2D78-45B1-B875-07B0F9ED3937} - C:\Program Files\nStuff\Web Development Helper\WebDevHelper.dll
O9 - Extra button: IE Developer Toolbar - {48FFE35F-36D9-44bd-A6CC-1D34414EAC0D} - C:\Program Files\Microsoft\Internet Explorer Developer Toolbar\IEDevToolbar.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Program Files\Altova\XML Spy Suite\spy.htm (HKCU)
O9 - Extra 'Tools' menuitem: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Program Files\Altova\XML Spy Suite\spy.htm (HKCU)
O9 - Extra button: Start WebEx One-Click Meeting - {80947ADC-151D-490B-87F1-7C8CE1B46220} - C:\Program Files\webex\webex\350\atonecli.dll (HKCU)
O9 - Extra 'Tools' menuitem: Start WebEx One-Click Meeting - {80947ADC-151D-490B-87F1-7C8CE1B46220} - C:\Program Files\webex\webex\350\atonecli.dll (HKCU)
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O15 - Trusted Zone: *.blogspot.com
O15 - Trusted Zone: http://*.turbotax.com
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/w…ntrol_en_US.cab
O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Facebo…toUploader3.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1180551463234
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1180551443656
O16 - DPF: {861DB4B6-3838-11D2-8E50-002018200E57} (MrSIDI Control) - http://specialcollections.wichita.edu/sid/bin/mrsidi.cab
O16 - DPF: {98C53984-8BF8-4D11-9B1C-C324FCA9CADE} (Loader Class v3) - http://192.168.101.44:8081/qcbin/Spider90.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://proformacorp.webex.com/client/T25L/webex/ieatgpc.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks 2008\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: cbXQjged - C:\WINDOWS\SYSTEM32\cbXQjged.dll
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Broadcom ASF IP Monitor (ASFIPmon) - Broadcom Corporation - C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IBM WebSphere Application Server V6.1 - ScottEllisNode01 (IBMWAS61Service - ScottEllisNode01) - Unknown owner - c:\software\websphere6.1\bin\wasservice.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MsSecurity Updated (MsSecurity1.209.4) - Unknown owner - C:\WINDOWS\winself.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Plug and Play (RPC) (PlugPlayRPC) - Unknown owner - C:\WINDOWS\portsv.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe

–
End of file - 13709 bytes

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.


Unless informed of in advance, failure to post replies within 5 days will result in this thread being closed.


Hi ScottE

I'm Gary R, I'll be glad to help you with your computer problems.

Please observe these rules while we work:
  • Perform all actions in the order given.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Stick with it till you're given the all clear.
  • Remember, absence of symptoms does not mean the infection is all gone.
  • Don't attempt to clean your computer with any tools other than the ones I ask you to use during the cleanup process.
If you can do these things, everything should go smoothly.
  • If you're using XP, you'll need Administrator privileges to perform the fixes. (XP accounts are Administrator by default)
  • If you're using Vista, it will be necessary to right click all tools we use and select —-> Run as Admistrator

It may be helpful to you to print out or take a copy of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.


You appear to have a number of Hosts entries related to your Mail, and referencing Group Spark Inc (123 Togethercom), were these set up by you?

There are some new infections that damage your ability to boot if they are removed. So before we go any further, I need you to install Recovery Console to your computer. This is purely a precautionary measure, I don't see signs of them on your computer, but it's better to be a little cautious now than regretful later.

Recovery Console gives us the ability to recover your computer if things go wrong.

  • Download combofix.exe by sUBs to your Desktop (it must be in this location).
  • Alternate Download
  • If you already have a previous version, delete it and download a new version.
  • Go to Microsoft's website
  • Select the download that's appropriate for your Operating System (if you have XP Media Centre, use download for XP Pro. If you have SP3, then use the download for SP2)

[external image: Posted Image]

  • Download the file & save it as it's originally named, to your Desktop.
  • Next
  • Disconnect from the Internet.
  • Important! Temporarily disable your anti-virus, and anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its files which may cause unpredictable results.
  • Click here to see a list of programs that should be disabled (ignore the firewalls). The list is not all inclusive. If yours are not listed and you don't know how to disable them, please ask.

[external image: Posted Image]

  • Now close all open windows and programs, then drag the setup package onto ComboFix.exe and drop it.
  • Follow the prompts to start ComboFix.
  • When prompted, agree to the End-User License Agreement to install Microsoft Recovery Console.
  • When complete a mesage will pop up asking if you want to continue scanning for Malware.
    • Click Yes
    • Combofix will now run a scan. (Usually takes 15-20 mins, but could be slightly longer)
    • When finished, it will
    • Produce a log for you. (it can also be found at C:\Combofix.txt)
  • Post the log in your next reply please.
  • Now run a new HJT scan and send me the log from that as well please.
[*]Don't forget to re-enable your anti-virus and anti-malware protection before re-connecting to the Internet.


IMPORTANT
  • Do not use your computer while Combofix is running.
  • Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
  • If you've lost your Internet connection when Combofix has completely finished, re-start your computer to restore it.
If you have any problems with these instructions, a detailed Tutorial for how to use Combofix is available here.

If combofix won't run, try re-naming it to scanner.exe and see if it runs then.
Ok, I'll do these things and get back to you. Keep in mind that this virus has limited my ability to run or install certain programs. More when I am done. And thanks.

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