hi,
need a starting reference point.
run malwarebytes first, follwed by hjt;
malwarebytes:
Please download Malwarebytes' Anti-Malware to your desktop:
http://www.besttechie.net/tools/mbam-setup.exe
* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
download HJTInstall.exe
http://www.trendsecure.com/portal/en-US/th…/HJTInstall.exe
Save HJTInstall.exe to your desktop.
# Doubleclick on the HJTInstall.exe icon on your desktop.
# By default it will install to C:\Program Files\Trend Micro\HijackThis .
# Click on Install.
# It will create a HijackThis icon on the desktop.
# Once installed, it will launch Hijackthis.
# Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
# Click on "Edit > Select All" then click on "Edit > Copy" and Paste the entire contents of the log (no attachments) into your (Click –> ) own new topic
post the malwarebytes log and a hjt log
