37 replies to this topic

[Kyun Jin]

Hello, I have Vundo Trojan on my pc - and have tried everything. Can someone help me? My system is a Windows XP SP2. I have used several spyware, anti-virus, tool removers, and adaware software. I currently am using McAfee VirusScan Plus 2007 - I scanned earlier today to find that I had a trojan Vundo.dll on my computer. It stated it removed it but I wasn't sure so I downloaded XoftSpySE and did a scan and it said that I had the following on my pc still: Vundo Trojan: Registry Key - software\microsoft\uniqdata Vundo Trojan: File - c:\windows\system32\ssttq.dll I know this trojan - I had issues with it on a friend's pc - I had to finally reinstall XP on his. It keeps bringing up these new browser windows trying to sell me some anti-virus or something. I did some research on this trojan (after McAfee notified me of the trojan)- So here is what I did so far: I downloaded and ran the following software: 1 - VirtumundoBeGone - produced a log 2 - Ran Ad-aware - did nothing 3 - Ran Spybot - Search and Destroy - did nothing 4 - Used highjackthis - produced a log 5 - Ran a Removal Tool from Symantec - Removes Vundo - did nothing said nothing was wrong Everytime I scanned my pc with the above software or tried to remove it - I ran XoftSpySE and said Vundo was still present on my pc. These - Vundo Trojan: Registry Key - software\microsoft\uniqdata Vundo Trojan: File - c:\windows\system32\ssttq.dll So here is my HighjackThis log: Logfile of HijackThis v1.99.1 Scan saved at 12:44:52 AM, on 3/3/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe C:\PROGRA~1\McAfee\MSC\mclogsrv.exe C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe c:\program files\common files\mcafee\mna\mcnasvc.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe C:\PROGRA~1\McAfee\MSC\mcpromgr.exe c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe C:\PROGRA~1\McAfee\MSC\mctskshd.exe C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe C:\Program Files\McAfee\MPF\MPFSrv.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\WINDOWS\RTHDCPL.EXE C:\WINDOWS\system32\taskswitch.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\RALINK\Common\RaUI.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\XoftSpySE\XoftSpy.exe C:\Program Files\HijackThis\HijackThis.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Adobe Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {4E056DAE-EDA3-4408-B6FF-6F37C8CCFEFE} - (no file) O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: (no name) - {597D3BCA-1D96-4E2A-B541-AC5639EBDEEB} - (no file) O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll O2 - BHO: (no name) - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - (no file) O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll O2 - BHO: (no name) - {C47A9554-195A-4769-9B13-04F15B450A39} - (no file) O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: (no name) - {C4069E3A-68F1-403E-B40E-20066696354B} - (no file) O3 - Toolbar: (no name) - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - (no file) O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [Adobe Version Cue CS2] "C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe" O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe" O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [IS CfgWiz] "C:\Program Files\Norton Internet Security\cfgwiz.exe" /GUID {F073BDC9-0D67-4ff0-879E-27241C843828} /MODE CfgWiz /CMDLINE "REBOOT" O4 - HKLM\..\Run: [SSC_UserPrompt] "C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe" O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ? O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: Ralink Wireless Utility.lnk = C:\Program Files\RALINK\Common\RaUI.exe O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing) O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing) O20 - Winlogon Notify: awtutus - C:\WINDOWS\ O20 - Winlogon Notify: ssqrp - C:\WINDOWS\ O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Adobe Version Cue CS2 - Unknown owner - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe" -win32service (file missing) O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe O23 - Service: McAfee Log Manager (McLogManagerService) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mclogsrv.exe O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe O23 - Service: McAfee Task Scheduler (mctskshd.exe) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mctskshd.exe O23 - Service: McAfee User Manager (mcusrmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe So if someone could help me - I'd appreciate it. This PC IS BRAND NEW! I am so upset about it. HELP!

[dan12]

Hi Kyun Jinand welcome to Tom Coyote forums

I am currently looking over your log. As I am an Undergraduate, everything that I post to you must be checked by an Admin or Moderator. Thus, there may be a tiny bit of a delay between posts, but it shouldn't be too long. I will post back shortly with a potential fix.

Thanks for your patience!
dan

[Kyun Jin]

Thank, Dan. Yeah I understand...I am an undergrad as well. I read a similar posting...and got started - renamed my ProgramsFiles\HijackThis\HijackThis to removal.exe (I think you recommended that to a person ha). I downloaded VundoFix V6.3.12 - and I ran it through and it caught the following files: C:\WINDOWS\system32\awtsp.dll C:\WINDOWS\system32\pmnnm.dll C:\WINDOWS\system32\pstwa.bak1 C:\WINDOWS\system32\pstwa.ini C:\WINDOWS\system32\qttss.ini C:\WINDOWS\system32\qtutv.ini C:\WINDOWS\system32\ssttq.dll C:\WINDOWS\system32\vtutq.dll I clicked on Remove Vundo...and it then prompted me to reboot...so I rebooted and ran VundoFix V6.3.12 again - So you know, I also have downloaded and ran the AVG Anti-Spyware - it did not detect Vundo - but another Trojan called Virtumonde - which was deleted. I am not sure if they are associated. (side note) Also, I reran XoftSpySE Scanner - I got the following files showing up: Vundo Trojan Registry Key - software\microsoft\uniqdata There is no longer the Vundo Trojan FILE - Vundo Fix removed it Below is my VundoFix log and a new HijackThis log. Here is my log from VundoFix.txt: VundoFix V6.3.12 Checking Java version... Sun Java not detected Scan started at 2:28:31 AM 3/3/2007 Listing files found while scanning.... C:\WINDOWS\system32\awtsp.dll C:\WINDOWS\system32\pmnnm.dll C:\WINDOWS\system32\pstwa.bak1 C:\WINDOWS\system32\pstwa.ini C:\WINDOWS\system32\qttss.ini C:\WINDOWS\system32\qtutv.ini C:\WINDOWS\system32\ssttq.dll C:\WINDOWS\system32\vtutq.dll Beginning removal... Beginning removal... Attempting to delete C:\WINDOWS\system32\awtsp.dll C:\WINDOWS\system32\awtsp.dll Has been deleted! Attempting to delete C:\WINDOWS\system32\pmnnm.dll C:\WINDOWS\system32\pmnnm.dll Has been deleted! Attempting to delete C:\WINDOWS\system32\pstwa.bak1 C:\WINDOWS\system32\pstwa.bak1 Has been deleted! Attempting to delete C:\WINDOWS\system32\pstwa.ini C:\WINDOWS\system32\pstwa.ini Has been deleted! Attempting to delete C:\WINDOWS\system32\qttss.ini C:\WINDOWS\system32\qttss.ini Has been deleted! Attempting to delete C:\WINDOWS\system32\qtutv.ini C:\WINDOWS\system32\qtutv.ini Has been deleted! Attempting to delete C:\WINDOWS\system32\ssttq.dll C:\WINDOWS\system32\ssttq.dll Has been deleted! Attempting to delete C:\WINDOWS\system32\vtutq.dll C:\WINDOWS\system32\vtutq.dll Has been deleted! Performing Repairs to the registry. Done! VundoFix V6.3.12 Checking Java version... Sun Java not detected Scan started at 2:56:10 AM 3/3/2007 Listing files found while scanning.... No infected files were found.

[Kyun Jin]

I don't know if this is something you would want...but I ran hijackThis again and here is my NEW log (since I ran VundoFix and removed the Vundo associated files): Logfile of HijackThis v1.99.1 Scan saved at 2:59:44 AM, on 3/3/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe C:\PROGRA~1\McAfee\MSC\mclogsrv.exe C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe c:\program files\common files\mcafee\mna\mcnasvc.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe C:\PROGRA~1\McAfee\MSC\mcpromgr.exe c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe C:\PROGRA~1\McAfee\MSC\mctskshd.exe C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe C:\Program Files\McAfee\MPF\MPFSrv.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\wscntfy.exe C:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\RTHDCPL.EXE C:\WINDOWS\system32\taskswitch.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\AcroDist.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\Documents and Settings\Kyun Jin\My Documents\Downloads\VundoFix(2).exe C:\Program Files\RALINK\Common\RaUI.exe C:\WINDOWS\system32\NOTEPAD.EXE C:\Program Files\HijackThis\removal.exe.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Adobe Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {4E056DAE-EDA3-4408-B6FF-6F37C8CCFEFE} - (no file) O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: (no name) - {597D3BCA-1D96-4E2A-B541-AC5639EBDEEB} - (no file) O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll O2 - BHO: (no name) - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - (no file) O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll O2 - BHO: (no name) - {C47A9554-195A-4769-9B13-04F15B450A39} - (no file) O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: (no name) - {C4069E3A-68F1-403E-B40E-20066696354B} - (no file) O3 - Toolbar: (no name) - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - (no file) O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [Adobe Version Cue CS2] "C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe" O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe" O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [IS CfgWiz] "C:\Program Files\Norton Internet Security\cfgwiz.exe" /GUID {F073BDC9-0D67-4ff0-879E-27241C843828} /MODE CfgWiz /CMDLINE "REBOOT" O4 - HKLM\..\Run: [SSC_UserPrompt] "C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe" O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ? O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: Ralink Wireless Utility.lnk = C:\Program Files\RALINK\Common\RaUI.exe O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing) O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing) O20 - Winlogon Notify: awtutus - C:\WINDOWS\ O20 - Winlogon Notify: ssqrp - C:\WINDOWS\ O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Adobe Version Cue CS2 - Unknown owner - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe" -win32service (file missing) O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe O23 - Service: McAfee Log Manager (McLogManagerService) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mclogsrv.exe O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe O23 - Service: McAfee Task Scheduler (mctskshd.exe) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mctskshd.exe O23 - Service: McAfee User Manager (mcusrmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe I hope that all helped - it pays off to read the other forums. But if you could help me figure out how to delete that registry entry that XoftSpySE detected - uniqdata - I would appreciate it. Or if there is anything else you see in my logs. Thanks!

[dan12]

Please do no more cleaning on your own while I'm helping you. Otherwise we will be going round in circles and if your doing your own thing it's wasting my time looking into your log. Can you post another HJT log, but uncheck word wrap in notepad, it makes logs hard to read. Thanks dan

[Kyun Jin]

Sorry...here is my hijackThis log: Logfile of HijackThis v1.99.1 Scan saved at 1:52:41 PM, on 3/3/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe C:\PROGRA~1\McAfee\MSC\mclogsrv.exe C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe c:\program files\common files\mcafee\mna\mcnasvc.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe C:\PROGRA~1\McAfee\MSC\mcpromgr.exe c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe C:\PROGRA~1\McAfee\MSC\mctskshd.exe C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe C:\Program Files\McAfee\MPF\MPFSrv.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\System32\svchost.exe C:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\WINDOWS\RTHDCPL.EXE C:\WINDOWS\system32\taskswitch.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\Program Files\RALINK\Common\RaUI.exe C:\WINDOWS\explorer.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\iTunes\iTunes.exe C:\Program Files\HijackThis\removal.exe.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Adobe Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {4E056DAE-EDA3-4408-B6FF-6F37C8CCFEFE} - (no file) O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: (no name) - {597D3BCA-1D96-4E2A-B541-AC5639EBDEEB} - (no file) O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll O2 - BHO: (no name) - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - (no file) O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll O2 - BHO: (no name) - {C47A9554-195A-4769-9B13-04F15B450A39} - (no file) O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: (no name) - {C4069E3A-68F1-403E-B40E-20066696354B} - (no file) O3 - Toolbar: (no name) - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - (no file) O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [Adobe Version Cue CS2] "C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe" O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe" O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [SSC_UserPrompt] "C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe" O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ? O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: Ralink Wireless Utility.lnk = C:\Program Files\RALINK\Common\RaUI.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing) O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing) O20 - Winlogon Notify: awtutus - C:\WINDOWS\ O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Adobe Version Cue CS2 - Unknown owner - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe" -win32service (file missing) O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe O23 - Service: McAfee Log Manager (McLogManagerService) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mclogsrv.exe O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe O23 - Service: McAfee Task Scheduler (mctskshd.exe) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mctskshd.exe O23 - Service: McAfee User Manager (mcusrmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[dan12]

Hi Kyun Jin

I need to point out to you that each fix you see, is specific to the machine an expert is working.
I may not be able to get an uninstall list now, due to you renaming highjackthis.exe, on occasions we do this , it's done in a set sequence.

I think you have learnt that lesson now, so let's continue....

Your log shows that you have two different antivirus programs installed and running side-by-side (McAfee and Norton).
Do not attempt to run two entirely different 'on-access' resident scanner anti-virus products simultaneously. It is simply an accident waiting to happen. Having more than one antivirus program running and "active in memory" will most definitely use far more additional resources, adversely affecting your access to files and causing overall system slowdowns.

Most of the popular anti-virus products (when running together) will "fight for control" over the user's machine, and it is this conflict that will create slowing the system speed as well as other serious compatibility problems. This can also create registry conflicts as well as causing false virus alerts - or worse, missing alerts entirely!

Additionally, many of these types of programs simply do not "play nice" or work well with each other. Unfortunately, the only thing many of these types of security applications seem to detest more than potentially harmful viruses - is other antivirus applications running simultaneously together with them. Also, not all AV programs can be installed as secondary scanners, and sometimes installing separate AV programs will cause a conflict or the program's installer will even try to 'uninstall' any other anti-virus programs during the installation.

Therefore, my advice would be to pick one (or the other) of your antivrius programs to use and then use Windows Add/Remove Programs to uninstall the one that you do not want to use anymore.

If you choose to remove norton I would suggest the removal tool:
Go HERE and download and run the Symantec Removal Tool

Pick the right version according to your application.
____________________

Download ATF Cleaner by Atribune and save it to your Desktop.
Do not use yet!

Ewido is now known as ( AVG Anti-Spyware.)

Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
http://www.ewido.net/en/download/

• Install AVG Anti-Spyware by double clicking the installer.
• Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
• On the main screen under Your Computer's security.
  • Click on Change state next to Resident shield. It should now change to inactive.
  • Click on Change state next to Automatic updates. It should now change to inactive.
  • Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
  • Wait until you see the Update succesfull message.
• Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
• Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.

If you are having problems with the updater, you can use this link to manually update ewido.
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.
Dont use yet!
____________________

We need to reveal system folders

• Close all programs so that you are at your desktop.
• Double-click on the My Computer icon.
• Select the Tools menu and click Folder Options
• After the new window appears select the View tab.
• Place a checkmark in the checkbox labeled Display the contents of system folders
• Under the Hidden files and folders section select the radio button labeled Show hidden files and folders
• Remove the checkmark from the checkbox labeled Hide file extensions for known file types
• Remove the checkmark from the checkbox labeled Hide protected operating system files
• Press the Apply and then the ok button and shut down my computer
• Now your computer is configured to show all hidden files.
• For you and the tools to be able to see appropriate files we need to Show Hidden Files

Re-boot into safe mode

• Next, please reboot your computer in Safe Mode by doing the following:
  
• Restart your computer
  
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  
• Instead of Windows loading as normal, a menu should appear use arrow up to highlight
  
• Select the first option, to run Windows in Safe Mode hit enter.
  
• For additional help in booting into Safe Mode, see the following site: HERE

_______________

Run HijackThis, select Do a system scan only and place checks against the following entries (if they are still present)
O2 - BHO: (no name) - {4E056DAE-EDA3-4408-B6FF-6F37C8CCFEFE} - (no file)
O2 - BHO: (no name) - {597D3BCA-1D96-4E2A-B541-AC5639EBDEEB} - (no file)
O2 - BHO: (no name) - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - (no file)
O2 - BHO: (no name) - {C47A9554-195A-4769-9B13-04F15B450A39} - (no file)
O3 - Toolbar: (no name) - {C4069E3A-68F1-403E-B40E-20066696354B} - (no file)
O3 - Toolbar: (no name) - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - (no file)
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u

Please note! The HijackThis O6 section corresponds to an Administrative lock down for changing the options or the homepage in Internet explorer by changing certain settings in the registry.
This entry would legitimately show if an administrator set the restriction on purpose or if the user utilized Spybot S&D's Home Page and Option Lock down features in the Mode ->Advanced Mode -> Tools -> IE Tweaks section. (Or there could be other similar tools with similar options/functions.
Are you the administrator and did you set the restriction? If you didn't, then you can fix the following two entries.

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O20 - Winlogon Notify: awtutus - C:\WINDOWS\

WITH ALL OTHER WINDOWS CLOSED Click on Fix Checked and exit

Search and delete files
We need to do a search now.Go to

• Start
• Search
• For Files and Folders
• Expand Search Options, check Advanced Options, check Search system folders, Search hidden files and folders, and Search Subfolders.
• Paste this into the Search for files and folders named box:
• ALCMTR.EXE
  

If any of these files are found please delete them.

Run ATF cleaner

• Double click ATF-Cleaner.exe to run the program.
• Check the following boxes:
  • Windows Temp
  • Current User Temp
  • All Users Temp
  • Temporary Internet Files
  • Prefetch
  • Recycle Bin
  • Java Cache
• The rest are optional - if you want to remove the lot, check Select All.
• Now click Empty Selected.
• When you get the Done Cleaning message, click OK.
  
• If you use Firefox browser.
  • Click Firefox at the top and choose: Select All
  • If you would like to keep your saved passwords, please click No at the prompt.
  • Click the Empty Selected button.
• If you use Opera browser.
  • Click Opera at the top and choose: Select All
  • If you would like to keep your saved passwords, please click No at the prompt.
  • Click the Empty Selected button.

Run AVG Anti-Spyware

Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.

• Click on Scanner on the toolbar.
• Click on the Settings tab.
  • Under How to act?
    • Click on Recommended Action and choose Quarantine from the popup menu.
  • Under How to scan?
    • All checkboxes should be ticked.
  • Under Possibly unwanted software:
    • All checkboxes should be ticked.
  • Under Reports:
    • Select Automatically generate report after every scan and uncheck Only if threats were found.
  • Under What to scan?
    • Select Scan every file.
• Click on the Scan tab.
• Click on Complete System Scan to start the scan process.
• Let the program scan the machine.
• When the scan has finished, follow the instructions below.
  IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
  • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
  • At the bottom of the window click on the Apply all Actions button. (3)
    
    
• When done, click the Save Scan Report button. (4)
  • Click the Save Report as button.
  • Save the report to your Desktop.
• Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.

Reboot in Normal Mode.
______________

please do an online scan with Kaspersky Online Scanner

Click on Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then start to download the latest definition files.
• Once the scanner is installed and the definitions downloaded, click Next.
• Now click on Scan Settings
• In the scan settings make that the following are selected:
• Scan using the following Anti-Virus database:
• Extended (If available otherwise Standard)
• Scan Options:
• Scan Archives
• Scan Mail Bases
• Click OK
• Now under select a target to scan select My Computer
• The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
• Now click on the Save as Text button:
• Save the file to your desktop.
• Copy and paste that information in your next post.

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

Please include new HJT log, AVG Anti-Spyware log and kaspersky log
in your next post
Thanks dan

[Kyun Jin]

OK, I did everything you asked so far - I'm up to the step where I am in safe mode - and I am currently scanning my desktop (I'm on my laptop right now) using AVG Anti-Spyware. I need to go out and do some errands while this is still scanning...so there might be a delay on my end. A few hours maybe...As soon as that is done I'll run the Kaspersky Online Scanner and do the rest of the steps. I appreciate your help! Sorry if I made things more difficult for you to resolve this issue. Thanks!

[Kyun Jin]

Also, I forgot to mention - I used to have Norton Internet Security 2006 on my pc - I did uninstall it prior to installing McAfee - using Control Panel > Add/Remove Programs. I just checked and the control panel > Add/Remove Programs - Norton's is not listed as being installed.

[dan12]

Can you run the Norton removal tool when you are ready, after your scans only norton is showing as being active. then If we have some oorphaned entries I will get them manually. catch you when your ready. dan

[Kyun Jin]

Norton Removal Tool? Do you mean the Symantec program to remove Vundo or a program to remove norton? Sorry, I am not sure I understand what you mean? I no longer am using Norton's - I'm using McAfee now for Anti-Virus. I am actually working - not at my desktop - so when I get home I will post all those logs you requested. I'll get you those logs soon! Thanks.

[Kyun Jin]

Ok, sorry about the delay - just got back to the infected pc: Here are my logs: Logfile of HijackThis v1.99.1 Scan saved at 5:26:07 PM, on 3/3/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\Program Files\HijackThis\removal.exe.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Adobe Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [Adobe Version Cue CS2] "C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe" O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe" O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [SSC_UserPrompt] "C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe" O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ? O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: Ralink Wireless Utility.lnk = C:\Program Files\RALINK\Common\RaUI.exe O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing) O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing) O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Adobe Version Cue CS2 - Unknown owner - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe" -win32service (file missing) O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe O23 - Service: McAfee Log Manager (McLogManagerService) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mclogsrv.exe O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe O23 - Service: McAfee Task Scheduler (mctskshd.exe) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mctskshd.exe O23 - Service: McAfee User Manager (mcusrmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe --------------------------------------------------------- AVG Anti-Spyware - Scan Report --------------------------------------------------------- + Created at: 5:20:50 PM 3/3/2007 + Scan result: Nothing found. ::Report end ------------------------------------------------------------------------------- KASPERSKY ONLINE SCANNER REPORT Sunday, March 04, 2007 12:11:09 AM Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600) Kaspersky Online Scanner version: 5.0.83.0 Kaspersky Anti-Virus database last update: 3/03/2007 Kaspersky Anti-Virus database records: 275644 ------------------------------------------------------------------------------- Scan Settings: Scan using the following antivirus database: extended Scan Archives: true Scan Mail Bases: true Scan Target - My Computer: C:\ D:\ E:\ F:\ G:\ Scan Statistics: Total number of scanned objects: 95299 Number of viruses found: 6 Number of infected objects: 11 / 0 Number of suspicious objects: 0 Duration of the scan process: 01:26:30 Infected Object Name / Virus Name / Last Action C:\Documents and Settings\All Users\Application Data\McAfee\MNA\NAData Object is locked skipped C:\Documents and Settings\All Users\Application Data\McAfee\MPF\data\log.edb Object is locked skipped C:\Documents and Settings\All Users\Application Data\McAfee\MSC\Logs\Events.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\McAfee\MSC\Logs\{13F3CE82-34D9-4122-869B-AD6B2DC50C99}.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\McAfee\MSC\Logs\{B1F01813-8465-4AB9-B2BE-97298F6F140E}.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\McAfee\MSC\McUsers.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\McAfee\VirusScan\Data\TFR1.tmp Object is locked skipped C:\Documents and Settings\All Users\Application Data\McAfee\VirusScan\Logs\OAS.Log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2007-03-03_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\10C50575.exe Infected: not-a-virus:Server-FTP.Win32.Serv-U.gen skipped C:\Documents and Settings\Kyun Jin\Cookies\index.dat Object is locked skipped C:\Documents and Settings\Kyun Jin\Local Settings\Application Data\Microsoft\CardSpace\CardSpace.db Object is locked skipped C:\Documents and Settings\Kyun Jin\Local Settings\Application Data\Microsoft\CardSpace\CardSpace.db.shadow Object is locked skipped C:\Documents and Settings\Kyun Jin\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\Kyun Jin\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\Kyun Jin\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\Kyun Jin\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\Kyun Jin\NTUSER.DAT Object is locked skipped C:\Documents and Settings\Kyun Jin\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped C:\Downloads\Trillian 3.1 Pro + Patch & Styles\Trillian 3.1.exe/data0000.cab/demonoid.com/data.rar/dll32.exe Infected: Backdoor.Win32.Iroffer.13b11 skipped C:\Downloads\Trillian 3.1 Pro + Patch & Styles\Trillian 3.1.exe/data0000.cab/demonoid.com/data.rar/firedaemon.exe Infected: not-a-virus:RemoteAdmin.Win32.RA.3826 skipped C:\Downloads\Trillian 3.1 Pro + Patch & Styles\Trillian 3.1.exe/data0000.cab/demonoid.com/data.rar/smcss.exe Infected: not-a-virus:Server-FTP.Win32.Serv-U.gen skipped C:\Downloads\Trillian 3.1 Pro + Patch & Styles\Trillian 3.1.exe/data0000.cab/demonoid.com/data.rar Infected: not-a-virus:Server-FTP.Win32.Serv-U.gen skipped C:\Downloads\Trillian 3.1 Pro + Patch & Styles\Trillian 3.1.exe/data0000.cab/demonoid.com Infected: not-a-virus:Server-FTP.Win32.Serv-U.gen skipped C:\Downloads\Trillian 3.1 Pro + Patch & Styles\Trillian 3.1.exe/data0000.cab Infected: not-a-virus:Server-FTP.Win32.Serv-U.gen skipped C:\Downloads\Trillian 3.1 Pro + Patch & Styles\Trillian 3.1.exe DotFix NiceProtect: infected - 6 skipped C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\logs\starwind.2007-03-03.17-28-34.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped C:\System Volume Information\_restore{68D8F35E-CEE2-4D95-846A-8E5AA471FD3F}\RP1\change.log Object is locked skipped C:\VundoFix Backups\olcuigym.dll.bad Infected: Trojan-Spy.Win32.VBStat.h skipped C:\VundoFix Backups\pvyajsbt.exe.bad Infected: not-a-virus:AdWare.Win32.Agent.at skipped C:\VundoFix Backups\wgqtydin.dll.bad Infected: Trojan.Win32.BHO.g skipped C:\WINDOWS\CSC\00000001 Object is locked skipped C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped C:\WINDOWS\SchedLgU.Txt Object is locked skipped C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped C:\WINDOWS\Sti_Trace.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\default Object is locked skipped C:\WINDOWS\system32\config\default.LOG Object is locked skipped C:\WINDOWS\system32\config\SAM Object is locked skipped C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\SECURITY Object is locked skipped C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped C:\WINDOWS\system32\config\software Object is locked skipped C:\WINDOWS\system32\config\software.LOG Object is locked skipped C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\system Object is locked skipped C:\WINDOWS\system32\config\system.LOG Object is locked skipped C:\WINDOWS\system32\ssqrp.dll Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped C:\WINDOWS\Temp\sqlite_0UYh2dfHk6TIhaa Object is locked skipped C:\WINDOWS\Temp\sqlite_IcPL0gpIRlOmzSD Object is locked skipped C:\WINDOWS\Temp\sqlite_MdKLaNEh3hoVtrl Object is locked skipped C:\WINDOWS\Temp\sqlite_O6fKpAZ3adGIBwR Object is locked skipped C:\WINDOWS\Temp\sqlite_q66ckmvEUfGm4Po Object is locked skipped C:\WINDOWS\Temp\sqlite_YgAwUXk0rMzhvTy Object is locked skipped C:\WINDOWS\Temp\sqlite_zlZdG2DilkCnGTe Object is locked skipped C:\WINDOWS\TempFile Object is locked skipped C:\WINDOWS\wiadebug.log Object is locked skipped C:\WINDOWS\wiaservc.log Object is locked skipped C:\WINDOWS\WindowsUpdate.log Object is locked skipped G:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped Scan process completed.

[dan12]

Hi Kyun Jin

Your doing well and log is looking a lot better.
We need to address a few things th kaspersky flagged

The tool I want you to run for the removal of Norton, Ok, here's how we go from here:-
Norton Removal Tool

• Please visit the following link Norton Removal Tool Download Link
• Please follow Steps 1 and 2 from the link
• When you have done that please reboot your system.

________________

You can delete the vundo tool folder now here: C:\VundoFix Backups <=======This folder

Can you rename "removal.exe.exe" to "highjackthis.exe" without the quotes, then do the following.
_____________

Make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.

You will now be presented with a screen similar to the one below:



5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply.

Please include new HJT log, plus the uninstall list
in your next post
Thanks dan

[Kyun Jin]

Ok, great. Thanks...sorry slow in responding - Midterm & papers. Thank you for your help so far!

Here is my uninstall list as you requested:


Ad-Aware SE Personal
Adobe After Effects 7.0
Adobe Bridge 1.0
Adobe Common File Installer
Adobe Creative Suite 2
Adobe Flash Player 9 ActiveX
Adobe Flash Player 9 Plugin
Adobe Help Center 1.0
Adobe Shockwave Player
Adobe Stock Photos 1.0
Adobe SVG Viewer 3.0
Alias DirectConnect 2.0
Alt-Tab Task Switcher Powertoy for Windows XP
Apple Software Update
Audacity 1.3.2 (Unicode)
AVG Anti-Spyware 7.5
Calculator Powertoy for Windows XP
ClearType Tuning Control Panel Applet
CmdHere Powertoy For Windows XP
DivX
DivX Converter
DivX Player
High Definition Audio Driver Package - KB888111
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
HijackThis 1.99.1
Hotfix for MSXML 2 (KB887606)
Hotfix for Windows XP (KB319740)
Hotfix for Windows XP (KB889527)
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB897338)
Hotfix for Windows XP (KB898900)
Hotfix for Windows XP (KB903234)
Hotfix for Windows XP (KB904412)
Hotfix for Windows XP (KB906569)
Hotfix for Windows XP (KB907865)
Hotfix for Windows XP (KB912461)
Hotfix for Windows XP (KB912817)
Hotfix for Windows XP (KB913538)
Hotfix for Windows XP (KB917021)
Hotfix for Windows XP (KB918005)
Hotfix for Windows XP (KB918093)
Hotfix for Windows XP (KB918997)
Hotfix for Windows XP (KB924867)
Hotfix for Windows XP (KB924941)
Hotfix for Windows XP (KB927544)
HP Image Zone 4.2
HP PSC & OfficeJet 4.2
HTML Slideshow Powertoy for Windows XP
Image Resizer Powertoy for Windows XP
iTunes
Kaspersky Online Scanner
Macromedia Dreamweaver 8
Macromedia Extension Manager
Macromedia Flash 8
Macromedia Flash 8 Video Encoder
Macromedia Flash Player 8
Magnifier Powertoy for Windows XP
Maya 7.0
McAfee SecurityCenter
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft .NET Framework 1.1 Hotfix (KB925168)
Microsoft .NET Framework 2.0
Microsoft .NET Framework 3.0
Microsoft .NET Framework 3.0
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Color Control Panel Applet for Windows XP
Microsoft Office XP Professional with FrontPage
Move Networks Player for Firefox
Mozilla Firefox (2.0.0.2)
MSXML 4.0 SP2 (KB927978)
MSXML 6.0 Parser (KB927977)
NVIDIA Drivers
QuarkXPress 6.1
QuickTime
Ralink Wireless LAN Card
Realtek High Definition Audio Driver
Security Update for Microsoft .NET Framework 2.0 (KB917283)
Security Update for Microsoft .NET Framework 2.0 (KB922770)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901190)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917537)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929969)
Sentinel System Driver
Slideshow Generator Powertoy for Windows XP
SmartFTP Client 2.0
SmartFTP Client 2.0 Setup Files (remove only)
Spybot - Search & Destroy 1.4
Suite Specific
SyncToy
The Sims 2
The Sims 2 Nightlife
The Sims 2 Open For Business
The Sims 2 Pets
The Sims 2 University
Timershot Powertoy for Windows XP
Trillian
Update for Windows XP (KB896256)
Update for Windows XP (KB897663)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908521)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB916846)
Update for Windows XP (KB920342)
Update for Windows XP (KB920872)
Update for Windows XP (KB922120)
Update for Windows XP (KB922582)
Update for Windows XP (KB931836)
VideoLAN VLC media player 0.8.6a
Virtual Desktop Manager Powertoy for Windows XP
Western Australian Time Zone Update
Windows Communication Foundation
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Presentation Foundation
Windows Workflow Foundation
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB884020
Windows XP Hotfix - KB884883
Windows XP Hotfix - KB885222
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB886677
Windows XP Hotfix - KB886716
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB889673
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB894395
Windows XP Hotfix - KB896626
Windows XP Service Pack 2
WinRAR archiver
XoftSpySE
XP Royale Theme

-----------------------------------------------------------------------------------------------------------------------
Logfile of HijackThis v1.99.1
Scan saved at 12:15:15 AM, on 3/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\taskswitch.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\AcroDist.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\RALINK\Common\RaUI.exe
C:\Program Files\HijackThis\hijackthis.exe
C:\WINDOWS\system32\notepad.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Adobe Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Version Cue CS2] "C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe"
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Ralink Wireless Utility.lnk = C:\Program Files\RALINK\Common\RaUI.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Unknown owner - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe" -win32service (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[Kyun Jin]

Also did use the removal tool for Norton's - just so you know b/c that one entry still says from hijackthis log O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe