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[Resolved] can't go to certain sites


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7 replies to this topic

#1 gray123

gray123

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Posted 06 June 2008 - 01:00 PM

when i try to go to a site from yahoo! it pops out this message.

Sorry, Unable to process request at this time -- error 999.
Unfortunately we are unable to process your request at this time. This error is usually temporary. Please try again later.

If you continue to experience this error, it may be caused by one of the following:

You may want to scan your system for spyware and viruses, as they may interfere with your ability to connect to Yahoo!. For detailed information on spyware and virus protection, please visit the Yahoo! Security Center.
This problem may be due to unusual network activity coming from your Internet Service Provider. We recommend that you report this problem to them.
While this error is usually temporary, if it continues and the above solutions don't resolve your problem, please let us know.

i have avg free edition, and i tried scanning my laptop and only found tracking cookies. after i scanned my computer and i restart, still same problem. so i was wondering if i have virus/spyware or just the site. because i tried on my computer the site works fine but when i try on laptop, pops out that message.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:58:00, on 2008/6/6
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16643)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hp\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hp\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\hijackthis\HijackThis.exe

O1 - Hosts: ::1 localhost
O2 - BHO: QQCycloneHelper - {00000000-12C9-4305-82F9-43058F20E8D2} - C:\Program Files\Tencent\QQDownload\QQIEHelper01.dll (file missing)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Tencent Browser Helper - {0C7C23EF-A848-485B-873C-0ED954731014} - C:\Program Files\TENCENT\SSPlus\SAddr.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: (no name) - {669751ED-D558-49AE-B01A-3B374CC7910E} - C:\Program Files\TENCENT\SSPlus\SSup.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O3 - Toolbar: 金山快译(&K) - {6C3797D2-3FEF-4cd4-B654-D3AE55B4128C} - C:\Program Files\Common Files\Kingsoft\Extract\AddIns\IEBand.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [HP Health Check Scheduler] C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [powerword 2007] "C:\Program Files\Kingsoft\Powerword 2007\xdict.exe" -s -nosplash
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Custom.exe] "C:\PROGRAM FILES\WINPENJR\WIN32\CUSTOM.EXE"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: QQ游戏启动加速程序.lnk = C:\Program Files\QQGame\Accel.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O11 - Options group: [TBH] SOSO AddressBar Search
O13 - Gopher Prefix:
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace....ploader1006.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-48.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2....re/HPDEXAXO.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Roxio\Roxio MyDVD Basic v9\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8056 bytes


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#2 Rorschach112

Rorschach112

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Posted 16 June 2008 - 12:10 PM

Hello

Please don't put the logs in quotes


Download the HostsXpert 3.7 - Hosts File Manager.
  • Unzip HostsXpert 3.7 - Hosts File Manager to a convenient folder such as C:\HostsXpert
  • Click HostsXpert.exe to Run HostsXpert 3.7 - Hosts File Manager from its new home
  • Click "Make Hosts Writable?" in the upper right corner (If available).
  • Click Restore Microsoft's Hosts file and then click OK.
  • Click the X to exit the program.
  • Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.



Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • If your anti-virus or firewall complains, please allow this script to run as it is not malicious.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.




Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner and click Accept

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.


#3 gray123

gray123

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Posted 17 June 2008 - 10:01 AM

Hi, sorry about the quoting.

when i try to run kaspersky online. it said i need to install java version 1.6 or later to run kaspersky online scanner 7.0. so i updated my java. it is java™ 6 update 6. but the message still pops up telling me i need to java version. let me know what to do next.

here is the main.txt

Deckard's System Scanner v20071014.68
Run by Pie on 2008-06-16 23:33:40
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- Last 5 Restore Point(s) --
10: 2008-06-16 19:56:58 UTC - RP111 - Scheduled Checkpoint
9: 2008-06-16 01:15:05 UTC - RP110 - Scheduled Checkpoint
8: 2008-06-15 11:07:07 UTC - RP109 - Windows Update
7: 2008-06-14 01:04:55 UTC - RP108 - Scheduled Checkpoint
6: 2008-06-12 19:41:14 UTC - RP107 - Windows Update


-- First Restore Point --
1: 2008-06-06 17:46:04 UTC - RP102 -


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 958 MiB (1024 MiB recommended).


-- HijackThis (run as Pie.exe) -------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:35:59, on 2008/6/16
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16681)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hp\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hp\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Windows\system32\conime.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Windows\explorer.exe
C:\Program Files\Tencent\QQ.exe
C:\Program Files\Tencent\TXPlatform.exe
C:\Program Files\Kingsoft\Powerword 2007\xdict.exe
C:\Users\Pie\Desktop\dss.exe
C:\PROGRA~1\HIJACK~1\Pie.exe

O2 - BHO: QQCycloneHelper - {00000000-12C9-4305-82F9-43058F20E8D2} - C:\Program Files\Tencent\QQDownload\QQIEHelper01.dll (file missing)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Tencent Browser Helper - {0C7C23EF-A848-485B-873C-0ED954731014} - C:\Program Files\TENCENT\SSPlus\SAddr.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: (no name) - {669751ED-D558-49AE-B01A-3B374CC7910E} - C:\Program Files\TENCENT\SSPlus\SSup.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O3 - Toolbar: 金山快译(&K) - {6C3797D2-3FEF-4cd4-B654-D3AE55B4128C} - C:\Program Files\Common Files\Kingsoft\Extract\AddIns\IEBand.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [HP Health Check Scheduler] C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [powerword 2007] "C:\Program Files\Kingsoft\Powerword 2007\xdict.exe" -s -nosplash
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Custom.exe] "C:\PROGRAM FILES\WINPENJR\WIN32\CUSTOM.EXE"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: QQ游戏启动加速程序.lnk = C:\Program Files\QQGame\Accel.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O11 - Options group: [TBH] SOSO AddressBar Search
O13 - Gopher Prefix:
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace....ploader1006.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-24-0.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2....re/HPDEXAXO.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Roxio\Roxio MyDVD Basic v9\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8069 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

All drivers whitelisted.


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

S3 Com4Qlb - "c:\program files\hewlett-packard\hp quick launch buttons\com4qlb.exe" <Not Verified; Hewlett-Packard Development Company, L.P.; HP Quick Launch Buttons>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Files created between 2008-05-16 and 2008-06-16 -----------------------------

2008-06-06 13:46:51 0 d-------- C:\Windows\system32\Adobe
2008-05-26 10:58:18 0 d--h----- C:\$AVG8.VAULT$
2008-05-21 22:17:03 0 d-------- C:\Program Files\HP_Vista_SF_Ph1


-- Find3M Report ---------------------------------------------------------------

2008-06-16 21:24:16 12931 --a------ C:\Users\Pie\AppData\Roaming\nvModes.dat
2008-06-16 21:24:16 12931 --a------ C:\Users\Pie\AppData\Roaming\nvModes.001
2008-06-16 16:17:20 0 d-------- C:\Program Files\FlyFF
2008-06-16 10:56:23 0 d-------- C:\Users\Pie\AppData\Roaming\Adobe
2008-06-12 15:53:21 0 d-------- C:\Program Files\Windows Mail
2008-05-27 19:39:43 0 d-------- C:\Program Files\PPstream
2008-05-24 17:47:09 0 d-------- C:\Program Files\Real
2008-05-12 18:26:35 0 d-------- C:\Program Files\AVG
2008-05-12 08:54:51 0 d-------- C:\Program Files\QQGame
2008-05-10 10:26:47 0 d-------- C:\Program Files\MSN Messenger
2008-05-02 12:31:54 0 d-------- C:\Program Files\Common Files
2008-05-02 12:31:54 0 d-------- C:\Program Files\Common Files\INCA Shared
2008-03-21 06:09:54 413696 --a------ C:\Windows\system32\wrap_oal.dll <Not Verified; Creative Labs; Creative Labs OpenAL32>
2008-03-21 06:09:54 110592 --a------ C:\Windows\system32\OpenAL32.dll <Not Verified; Portions © Creative Labs Inc. and NVIDIA Corp.; Standard OpenAL™ Library>


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{00000000-12C9-4305-82F9-43058F20E8D2}]
C:\Program Files\Tencent\QQDownload\QQIEHelper01.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{0C7C23EF-A848-485B-873C-0ED954731014}]
2007/08/30 14:49 190976 --a------ C:\Program Files\TENCENT\SSPlus\SAddr.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{669751ED-D558-49AE-B01A-3B374CC7910E}]
2007/12/24 10:52 135168 --a------ C:\Program Files\TENCENT\SSPlus\SSup.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A057A204-BACC-4D26-9990-79A187E2698E}]
2008/05/12 18:26 2050816 --a------ C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{A057A204-BACC-4D26-9990-79A187E2698E}"= C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL [2008/05/12 18:26 2050816]

[-HKEY_CLASSES_ROOT\CLSID\{A057A204-BACC-4D26-9990-79A187E2698E}]
[HKEY_CLASSES_ROOT\avgtoolbar.AVGTOOLBAR]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [2007/10/22 03:08]
"NvSvc"="C:\Windows\system32\nvsvc.dll" [2007/02/26 15:26]
"NvCplDaemon"="C:\Windows\system32\NvCpl.dll" [2007/02/26 15:26]
"NvMediaCenter"="C:\Windows\system32\NvMcTray.dll" [2007/02/26 15:26]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2007/01/12 23:36]
"HP Software Update"="C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe" [2005/02/17 02:11]
"QPService"="C:\Program Files\HP\QuickPlay\QPService.exe" [2007/03/28 20:45]
"QlbCtrl"="C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2007/03/06 14:28]
"HP Health Check Scheduler"="C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2007/03/12 14:54]
"hpWirelessAssistant"="C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2007/03/01 16:18]
"WAWifiMessage"="C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe" [2007/01/10 19:12]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007/09/25 04:11]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2007/12/04 13:02]
"powerword 2007"="C:\Program Files\Kingsoft\Powerword 2007\xdict.exe" [2007/12/24 16:07]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe" [2007/03/12 21:30]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [2008/05/12 18:26]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Custom.exe"="C:\PROGRAM FILES\WINPENJR\WIN32\CUSTOM.EXE" [2007/11/05 17:32]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\runonce]
"Launcher"=%WINDIR%\SMINST\launcher.exe

C:\Users\Pie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE [2006/10/26 23:24:54]
QQ游戏启动加速程序.lnk - C:\Program Files\QQGame\Accel.exe [2008/3/18 6:09:34]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe [2006/10/23 4:48:20]
Adobe Reader Synchronizer.lnk - C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe [2006/10/23 3:01:50]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\AppInfo]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\KeyIso]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\NTDS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ProfSvc]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sacsvr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SWPRV]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TabletInputService]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TBS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TrustedInstaller]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\VDS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgr.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgrx.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{6BDD1FC1-810F-11D0-BEC7-08002BE2092F}]
@="IEEE 1394 Bus host controllers"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D48179BE-EC20-11D1-B6B8-00C04FA372A7}]
@="SBP2 IEEE 1394 Devices"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D94EE5D8-D189-4994-83D2-F68D7D41B0E6}]
@="SecurityDevices"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QQDownload]
"C:\Program Files\Tencent\QQDownload\QQDownload.exe" autostart

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\StarzTray]
C:\Program Files\Vongo\VongoTray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\stup.exe]
C:\PROGRA~1\TENCENT\SSPlus\Stup.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalSystemNetworkRestricted hidserv UxSms WdiSystemHost Netman trkwks AudioEndpointBuilder WUDFSvc irmon sysmain IPBusEnum dot3svc PcaSvc EMDMgmt TabletInputService wlansvc WPDBusEnum


[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
C:\Windows\system32\unregmp2.exe /ShowWMP

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{6BF52A52-394A-11d3-B153-00C04F79FAA6}]
%SystemRoot%\system32\unregmp2.exe /FirstLogon /Shortcuts /RegBrowsers /ResetMUI



-- End of Deckard's System Scanner: finished at 2008-06-16 23:37:56 ------------


extra.txt

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft? Windows Vista? Home Premium (build 6000)
Architecture: X86; Language: English

CPU 0: AMD Athlon™ 64 X2 Dual-Core Processor TK-55
Percentage of Memory in Use: 57%
Physical Memory (total/avail): 958 MiB / 403.41 MiB
Pagefile Memory (total/avail): 2172.64 MiB / 1318.9 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1929.7 MiB

C: is Fixed (NTFS) - 103.67 GiB total, 56.91 GiB free.
D: is Fixed (NTFS) - 8.12 GiB total, 7.4 GiB free.
E: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - WDC WD12 00BEVS-60UST SCSI Disk Device - 111.79 GiB - 2 partitions
\PARTITION0 (bootable) - Installable File System - 103.67 GiB - C:
\PARTITION1 - Installable File System - 8.12 GiB - D:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

AV: AVG Anti-Virus Free v8.0 (AVG Technologies)
AS: AVG Anti-Virus Free v8.0 (AVG Technologies) Disabled
AS: Windows Defender v1.1.1505.0 (Microsoft Corporation)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
""=""
"C:\\Program Files\\Vongo\\VongoService.exe"="C:\\Program Files\\Vongo\\VongoService.exe:*:enabled:VongoService"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe"="C:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe:*:Enabled:Earthlink"
"C:\\Program Files\\Kingsoft\\Powerword 2007\\xdict.exe"="C:\\Program Files\\Kingsoft\\Powerword 2007\\xdict.exe:*:Enabled:Kingsoft PowerWord"
"C:\\Program Files\\Kingsoft\\Powerword 2007\\update.exe"="C:\\Program Files\\Kingsoft\\Powerword 2007\\update.exe:*:Enabled:Kingsoft PowerWord Online Update"
"C:\\Program Files\\PPstream\\PPStream.exe"="C:\\Program Files\\PPstream\\PPStream.exe:*:Enabled:PPS网络电视"
"C:\\Program Files\\PPstream\\PPSAP.exe"="C:\\Program Files\\PPstream\\PPSAP.exe:*:Enabled:PPS 网络加速器"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\ProgramData
APPDATA=C:\Users\Pie\AppData\Roaming
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=KUANG-PC
ComSpec=C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Users\Pie
LOCALAPPDATA=C:\Users\Pie\AppData\Local
LOGONSERVER=\\KUANG-PC
NUMBER_OF_PROCESSORS=2
OnlineServices=Online Services
OS=Windows_NT
Path=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PCBRAND=PRESARIO
PLATFORM=MCD
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 104 Stepping 1, AuthenticAMD
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=6801
ProgramData=C:\ProgramData
ProgramFiles=C:\Program Files
PROMPT=$P$G
PUBLIC=C:\Users\Public
RoxioCentral=C:\Program Files\Common Files\Roxio Shared\9.0\Roxio Central33\
SystemDrive=C:
SystemRoot=C:\Windows
TEMP=C:\Users\Pie\AppData\Local\Temp
TMP=C:\Users\Pie\AppData\Local\Temp
USERDOMAIN=Kuang-PC
USERNAME=Pie
USERPART=E:
USERPROFILE=C:\Users\Pie
windir=C:\Windows


-- User Profiles ---------------------------------------------------------------

Pie


-- Add/Remove Programs ---------------------------------------------------------

--> "C:\Program Files\HP Games\Bejeweled 2 Deluxe\Uninstall.exe"
--> "C:\Program Files\HP Games\Blackhawk Striker 2\Uninstall.exe"
--> "C:\Program Files\HP Games\Blasterball 3\Uninstall.exe"
--> "C:\Program Files\HP Games\Bookworm Deluxe\Uninstall.exe"
--> "C:\Program Files\HP Games\Bounce Symphony\Uninstall.exe"
--> "C:\Program Files\HP Games\Cake Mania\Uninstall.exe"
--> "C:\Program Files\HP Games\Chuzzle Deluxe\Uninstall.exe"
--> "C:\Program Files\HP Games\Crystal Maze\Uninstall.exe"
--> "C:\Program Files\HP Games\Diner Dash\Uninstall.exe"
--> "C:\Program Files\HP Games\Family Feud\Uninstall.exe"
--> "C:\Program Files\HP Games\FATE\Uninstall.exe"
--> "C:\Program Files\HP Games\Final Drive Fury\Uninstall.exe"
--> "C:\Program Files\HP Games\Flip Words\Uninstall.exe"
--> "C:\Program Files\HP Games\Insaniquarium Deluxe\Uninstall.exe"
--> "C:\Program Files\HP Games\Jewel Quest\Uninstall.exe"
--> "C:\Program Files\HP Games\Lemonade Tycoon 2\Uninstall.exe"
--> "C:\Program Files\HP Games\Mah Jong Quest\Uninstall.exe"
--> "C:\Program Files\HP Games\My HP Game Console\Uninstall.exe"
--> "C:\Program Files\HP Games\Otto\Uninstall.exe"
--> "C:\Program Files\HP Games\Penguins!\Uninstall.exe"
--> "C:\Program Files\HP Games\Phoenix Assault\Uninstall.exe"
--> "C:\Program Files\HP Games\Polar Bowler\Uninstall.exe"
--> "C:\Program Files\HP Games\Polar Golfer\Uninstall.exe"
--> "C:\Program Files\HP Games\Puzzle Express\Uninstall.exe"
--> "C:\Program Files\HP Games\SCRABBLE\Uninstall.exe"
--> "C:\Program Files\HP Games\Snowboard SuperJam\Uninstall.exe"
--> "C:\Program Files\HP Games\SpongeBob SquarePants Krabby Quest\Uninstall.exe"
--> "C:\Program Files\HP Games\Super Granny\Uninstall.exe"
--> "C:\Program Files\HP Games\Tradewinds\Uninstall.exe"
--> "C:\Program Files\HP Games\Wheel of Fortune\Uninstall.exe"
--> "C:\Program Files\HP Games\Zuma Deluxe\Uninstall.exe"
--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
3???Dy? 1.1 Beta01 --> C:\Program Files\Tencent\QQDownload\uninst.exe
Activation Assistant for the 2007 Microsoft Office suites --> "C:\ProgramData\{623D32E9-0C62-4453-AD44-98B31F52A5E1}\Microsoft Office Activation Assistant.exe" REMOVE=TRUE MODIFY=FALSE
Adobe Flash Player 9 ActiveX --> C:\Windows\system32\Macromed\Flash\FlashUtil9b.exe -uninstallDelete
Adobe Flash Player ActiveX --> C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A80000000002}
AVG Free 8.0 --> C:\Program Files\AVG\AVG8\setup.exe /UNINSTALL
Conexant HD Audio --> C:\Program Files\CONEXANT\CNXT_HDAUDIO\UIU32a.exe -U -IwisR30B7.inf
DVD Decrypter (Remove Only) --> "C:\Program Files\DVD Decrypter\uninstall.exe"
ESU for Microsoft Vista --> MsiExec.exe /X{88A548E6-4B09-43E7-AD55-3C7D1B37706D}
Hewlett-Packard Active Check for Health Check --> MsiExec.exe /X{254C37AA-6B72-4300-84F6-98A82419187E}
Hewlett-Packard Asset Agent for Health Check --> MsiExec.exe /X{669D4A35-146B-4314-89F1-1AC3D7B88367}
HijackThis 2.0.2 --> "C:\Program Files\hijackthis\HijackThis.exe" /uninstall
HP Active Support Library --> C:\Program Files\InstallShield Installation Information\{290B83AA-093A-45BF-A917-D1C4A1E8D917}\setup.exe -runfromtemp -l0x0409
HP Active Support Library 32 bit components --> MsiExec.exe /I{FAB0C302-CB18-4A7A-BA03-C3DC23101A68}
HP Customer Experience Enhancements --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AB5E289E-76BF-4251-9F3F-9B763F681AE0}\setup.exe" -l0x9 -removeonly
HP DVD Play 3.2 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{45D707E9-F3C4-11D9-A373-0050BAE317E1}\setup.exe" -uninstall
HP Easy Setup - Frontend --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{40F7AED3-0C7D-4582-99F6-484A515C73F2}\setup.exe" -l0x9 -removeonly
HP Help and Support --> MsiExec.exe /I{9061CEF2-51F5-42C9-8A70-9ED351C6597A}
HP Photosmart Essential 2.0 --> C:\Program Files\Hewlett-Packard\Digital Imaging\PhotoSmartEssential\hpzscr01.exe -datfile hpqbud13.dat
HP Quick Launch Buttons 6.20 D3 --> C:\Program Files\InstallShield Installation Information\{34D2AB40-150D-475D-AE32-BD23FB5EE355}\setup.exe -runfromtemp -l0x0009 uninst
HP Total Care Advisor --> MsiExec.exe /X{F6B29003-A078-4491-AFBE-62EFB6CFFE19}
HP Update --> MsiExec.exe /X{8C6027FD-53DC-446D-BB75-CACD7028A134}
HP User Guides 0041 --> MsiExec.exe /I{AF0B98A9-F7E2-4FF5-88C7-7960EB91752B}
HP Wireless Assistant --> MsiExec.exe /I{D32067CD-7409-4792-BFA0-1469BCD8F0C8}
HPNetworkAssistant --> MsiExec.exe /I{228C6B46-64E2-404E-898A-EF0830603EF4}
Java™ 6 Update 3 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
Java™ SE Runtime Environment 6 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160000}
LiveUpdate Notice (Symantec Corporation) --> MsiExec.exe /X{DBA4DB9D-EE51-4944-A419-98AB1F1249C8}
Microsoft GB18030 Support Package --> MsiExec.exe /I{DEBACE7E-5DD1-42DB-AFE7-2B60E7CC80A8}
Microsoft Office Excel MUI (English) 2007 --> MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Home and Student 2007 --> "C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall HOMESTUDENTR /dll OSETUP.DLL
Microsoft Office Home and Student 2007 --> MsiExec.exe /X{91120000-002F-0000-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007 --> MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007 --> MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007 --> MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007 --> MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007 --> MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007 --> MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007 --> MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007 --> MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007 --> MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Visual C++ 2005 Redistributable --> MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Works --> MsiExec.exe /I{6D52C408-B09A-4520-9B18-475B81D393F1}
MSCU for Microsoft Vista --> MsiExec.exe /X{3FFB3B34-D639-4384-9AE9-DDE58430D86F}
MSTPCRT --> MsiExec.exe /I{10106AA7-38E7-4348-8396-9F535DF763EF}
MSXML 4.0 SP2 (KB936181) --> MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB941833) --> MsiExec.exe /I{C523D256-313D-4866-B36A-F3DE528246EF}
muvee autoProducer 6.0 --> C:\Program Files\InstallShield Installation Information\{0BFC200F-C45D-4271-AF34-4CA969225DEB}\setup.exe -runfromtemp -l0x0009 -removeonly
My HP Games --> "C:\Program Files\HP Games\Uninstall.exe"
NVIDIA Drivers --> C:\Windows\system32\NVUNINST.EXE UninstallGUI
OpenAL --> "C:\Program Files\OpenAL\oalinst.exe" /U
Powerword 2007 --> "C:\Program Files\Kingsoft\Powerword 2007\unins000.exe"
QQ2007 ?y?? --> C:\Program Files\Tencent\QQ\uninst.exe
QQ2007II Beta2 --> C:\Program Files\Tencent\uninst.exe
QQ游戏 --> C:\Program Files\QQGame\Uninstall.EXE
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Roxio Activation Module --> MsiExec.exe /I{35E1EC43-D4FC-4E4A-AAB3-20DDA27E8BB0}
Roxio Creator Audio --> MsiExec.exe /I{83FFCFC7-88C6-41c6-8752-958A45325C82}
Roxio Creator Basic v9 --> MsiExec.exe /I{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}
Roxio Creator Copy --> MsiExec.exe /I{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}
Roxio Creator Data --> MsiExec.exe /I{0D397393-9B50-4c52-84D5-77E344289F87}
Roxio Creator EasyArchive --> MsiExec.exe /I{11F93B4B-48F0-4A4E-AE77-DFA96A99664B}
Roxio Creator Tools --> MsiExec.exe /I{0394CDC8-FABD-4ed8-B104-03393876DFDF}
Roxio Express Labeler 3 --> MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Roxio MyDVD Basic v9 --> MsiExec.exe /I{33C65B6A-5D73-4E3E-A1F9-127C27BD3F72}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Excel 2007 (KB946974) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {85E83E2E-AF9B-439B-B4F9-EB9B7EF6A00E}
Security Update for Microsoft Office system 2007 (KB951808) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {8F375E11-4FD6-4B89-9E2B-A76D48B51E00}
Security Update for Microsoft Office Word 2007 (KB950113) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {AD72BABE-C733-4FCF-9674-4314466191B9}
Security Update for Office 2007 (KB934062) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {305D509B-F194-4638-9F0F-D9E4C05F9D33}
Security Update for Office 2007 (KB947801) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {02B5A17B-01BE-4BA6-95F1-1CBB46EBC76E}
Security Update for the 2007 Microsoft Office System (KB936960) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {5E5BD655-7AA9-47F9-BB6D-A1D8CE29AC86}
Security Update for Visio 2007 (KB947590) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {6BAD036C-261F-4BEF-96CF-C20678D07A41}
Soft Data Fax Modem with SmartCP --> C:\Program Files\CONEXANT\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_5045&SUBSYS_103C30B7\HXFSETUP.EXE -U -Iwis30B7z.inf
SOSO AddressBar Search --> Rundll32.exe C:\PROGRA~1\TENCENT\SSPlus\Scrax.dll,Uninstall
StormPlayer --> C:\Program Files\Storm Player\StormPlayer\Uninstall.exe
Synaptics Pointing Device Driver --> rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
Update for Office 2007 (KB932080) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {EDC9CA29-6BC1-471C-828C-7A36109005D7}
Update for Office 2007 (KB934391) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {B3091818-7C56-4C45-BE7D-CA23027A5EA5}
Update for Office 2007 (KB946691) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {A420F522-7395-4872-9882-C591B4B92278}
Vongo --> MsiExec.exe /X{8C3AE2D1-854D-4650-A73D-C7CC7EE36B80}
Windows Live Messenger --> MsiExec.exe /I{571700F0-DB9D-4B3A-B03D-35A14BB5939F}
WinRAR archiver --> C:\Program Files\WinRAR\uninstall.exe
金山快译2007 --> MsiExec.exe /I{3917BC2E-690F-4600-B25F-7224489A0DA7}
小蒙恬 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F7D53B02-2C51-4CF5-9A51-F7A6D658EA5A}\setup.exe" -l0x804 -removeonly


-- Application Event Log -------------------------------------------------------

Event Record #/Type15390 / Error
Event Submitted/Written: 06/16/2008 07:24:21 PM
Event ID/Source: 1002 / Application Hang
Event Description:
The program Explorer.EXE version 6.0.6000.16549 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: 1760
Start Time: 01c8d007cfdd04c0
Termination Time: 32

Event Record #/Type15389 / Error
Event Submitted/Written: 06/16/2008 07:22:15 PM
Event ID/Source: 1002 / Application Hang
Event Description:
The program Explorer.EXE version 6.0.6000.16549 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: 7c4
Start Time: 01c8cfc0eb1e29a8
Termination Time: 0

Event Record #/Type15370 / Success
Event Submitted/Written: 06/16/2008 01:32:34 PM
Event ID/Source: 12001 / usnjsvc
Event Description:
The Messenger Sharing USN Journal Reader service started successfully.

Event Record #/Type15360 / Success
Event Submitted/Written: 06/16/2008 10:55:11 AM
Event ID/Source: 5617 / WinMgmt
Event Description:


Event Record #/Type15359 / Success
Event Submitted/Written: 06/16/2008 10:55:10 AM
Event ID/Source: 5615 / WinMgmt
Event Description:




-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type69309 / Error
Event Submitted/Written: 06/16/2008 09:24:32 PM
Event ID/Source: 1002 / Dhcp
Event Description:
The IP address lease 10.0.0.3 for the Network Card with network address 001A73B072A5 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).

Event Record #/Type69308 / Warning
Event Submitted/Written: 06/16/2008 09:24:32 PM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 001A73B072A5. The following error occurred:
%%2163146757. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

Event Record #/Type69307 / Warning
Event Submitted/Written: 06/16/2008 09:24:31 PM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 001A73B072A5. The following error occurred:
%%1223. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

Event Record #/Type69303 / Warning
Event Submitted/Written: 06/16/2008 09:24:04 PM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 001A73B072A5. The following error occurred:
%%1223. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

Event Record #/Type69289 / Error
Event Submitted/Written: 06/16/2008 09:17:47 PM
Event ID/Source: 1002 / Dhcp
Event Description:
The IP address lease 10.0.0.2 for the Network Card with network address 001A73B072A5 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).



-- End of Deckard's System Scanner: finished at 2008-06-16 23:37:56 ------------

thanks

#4 Rorschach112

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Posted 17 June 2008 - 10:55 AM

Hello

1. Please re-open HiJackThis and choose do a system scan only. Check the boxes next to ONLY the entries listed below(if present):

O2 - BHO: QQCycloneHelper - {00000000-12C9-4305-82F9-43058F20E8D2} - C:\Program Files\Tencent\QQDownload\QQIEHelper01.dll (file missing)
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)


2. Now close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.




Please run a free online scan with the ESET Online Scanner
Note: You will need to use Internet Explorer for this scan
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • When asked, allow the ActiveX control to install
  • Click Start
  • Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  • Click Scan (This scan can take several hours, so please be patient)
  • Once the scan is completed, you may close the window
  • Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  • Copy and paste that log as a reply to this topic


#5 gray123

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Posted 17 June 2008 - 06:44 PM

the scanning stopped when it was trying to scan D partition. it said something like "protect.ed" so i stop it. will it effect the log? thanks # version=4 # OnlineScanner.ocx=1.0.0.635 # OnlineScannerDLLA.dll=1, 0, 0, 79 # OnlineScannerDLLW.dll=1, 0, 0, 78 # OnlineScannerUninstaller.exe=1, 0, 0, 49 # vers_standard_module=3195 (20080617) # vers_arch_module=1.064 (20080214) # vers_adv_heur_module=1.064 (20070717) # EOSSerial=d0ddeb21c0df8343a4809c04371668a4 # end=finished # remove_checked=true # unwanted_checked=true # utc_time=2008-06-18 12:41:35 # local_time=2008-06-17 08:41:35 (-0500, Eastern Daylight Time) # country="People's Republic of China" # osver=6.0.6000 NT # scanned=358616 # found=0 # scan_time=5201

#6 Rorschach112

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Posted 18 June 2008 - 06:25 AM

Your logs are clean

  • Make sure you have an Internet Connection.
  • Double-click OTMoveIt2.exe to run it.
  • Click on the CleanUp! button
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OtMoveit2 to rech the Internet, please allow the application to do so.
  • Click Yes to beging the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.


You now need to update your Java and remove your older versions.

Please follow these steps to remove older version Java components.

* Click Start > Control Panel.
* Click Add/Remove Programs.
* Check any item with Java Runtime Environment (JRE) in the name.
* Click the Remove or Change/Remove button.

Download the latest version of Java Runtime Environment (JRE), and install it to your computer from
here




Now we need to create a new System Restore point.

Click Start Menu > Run > type (or copy and paste)

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it and click Create, when the confirmation screen shows the restore point has been created click Close.

Next goto Start Menu > Run > type

cleanmgr

Click OK, Disk Cleanup will open and start calculating the amount of space that can be freed, Once thats finished it will open the Disk Cleanup options screen, click the More Options tab then click Clean up on the system restore area and choose Yes at the confirmation window which will remove all the restore points except the one we just created.

To close Disk Cleanup and remove the Temporary Internet Files detected in the initial scan click OK then choose Yes on the confirmation window.




Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:

SpywareBlaster protects against bad ActiveX
IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all
Have a look at this tutorial for IE-Spyad here

* SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program or there will be a conflict.

Make Internet Explorer more secure
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Kleins article 'How Did I Get Infected In The First Place'
Here

Thank you for your patience, and performing all of the procedures requested.

#7 gray123

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Posted 18 June 2008 - 11:14 AM

thank you so much for your help. and thanks for solving my problem.

#8 Rorschach112

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Posted 18 June 2008 - 01:36 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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