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[Closed] Spyware trojan, help required


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2 replies to this topic

#1 rpoon

rpoon

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Posted 06 June 2008 - 08:27 AM

Hello, I would be extreamly grateful if somebody could help me.

I have the red screen on my computer desckktop ...windows xp saying that I am being attcaked by an anonymous spyware program .
spybot will not open nor will combofix.
when i do a deep scan on ad aware and spyware terminator it gets to a certain point where it shutdowns the system and goes to the blue screen of death.
My system is slow.


I cant enter certain web sites
when i click on search links in google it goes to other search engine pages
i get pop ups
firefox doesnt work
I cant download ceratin programs such as \internet explorer/ microsoft spyware remover.

Please find below my hijacker log

Logfile of HijackThis v1.99.1
Scan saved at 14:54:09, on 06/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\bluecoat software\program\bcserver.exe
c:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
c:\progra~1\mcafee\mcafee antispyware\massrv.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\Program Files\Microsoft SQL Server\MSSQL.2\MSSQL\Binn\sqlservr.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trigold\Update\TRUService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\progra~1\mcafee\MCAFEE~1\masalert.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis2a.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\acer\epm\epm-dm.exe
C:\WINDOWS\system32\rundll32.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Sharp\Sharpdesk\SharpTray.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Registry Mighty\RegistryMighty.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\Program Files\acer\eRecovery\Monitor.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Ryan\Start Menu\Programs\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sky.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.crawler.c...a...&tbid=60327
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://c:/windows/homepage.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://global.acer.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided By Sky Broadband
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 192.168.1.*;127.0.0.*;192.168.0.*
R3 - URLSearchHook: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - (no file)
O2 - BHO: {382f9a50-663d-353a-ef14-7270617424c1} - {1c424716-0727-41fe-a353-d36605a9f283} - C:\WINDOWS\system32\ivpdoeyf.dll
O2 - BHO: del.icio.us Toolbar Helper - {7AA07AE6-01EF-44EC-93CA-9D7CD41CCDB6} - C:\Program Files\del.icio.us\Internet Explorer Buttons\dlcsIE.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: del.icio.us - {981FE6A8-260C-4930-960F-C3BC82746CB0} - C:\Program Files\del.icio.us\Internet Explorer Buttons\dlcsIE.dll
O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O4 - HKLM\..\Run: [_AntiSpyware] c:\progra~1\mcafee\MCAFEE~1\masalert.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [pdfFactory Dispatcher v2] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis2a.exe" /source=HKLM
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\QtZgAcer.EXE
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [eRecoveryService] C:\Windows\System32\Check.exe
O4 - HKLM\..\Run: [ePowerManagement] C:\Acer\ePM\ePM.exe boot
O4 - HKLM\..\Run: [EPM-DM] c:\acer\epm\epm-dm.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IndexTray] "C:\Program Files\Sharp\Sharpdesk\IndexTray.exe" /n
O4 - HKLM\..\Run: [SharpTray] "C:\Program Files\Sharp\Sharpdesk\SharpTray.exe"
O4 - HKLM\..\Run: [TypeRegChecker] "C:\Program Files\Sharp\Sharpdesk\TypeRegChecker.exe"
O4 - HKLM\..\Run: [320d18a1] rundll32.exe "C:\WINDOWS\system32\hcrtttgb.dll",b
O4 - HKLM\..\Run: [RegistryMighty.exe] C:\Program Files\Registry Mighty\RegistryMighty.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [BM313e2b3d] Rundll32.exe "C:\WINDOWS\system32\qvuvqsak.dll",s
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_0
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Write a Review... - http://client.alexa....ions/review.htm
O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.sky.com (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0089F6EE-ED54-11D5-B0E7-00508B014C1D} (ExWebClientUtils Class) - https://exweb.exchan...ies/texInfo.CAB
O16 - DPF: {090EC279-1378-44B7-B521-888980212E7E} (Complist3 Class) - https://exweb.exchan...ebCListCtl3.CAB
O16 - DPF: {397F65A6-FD3C-438B-A7EB-3D2C0655189C} (EWGPensions.desInput) - https://exweb.exchan...EWGPensions.CAB
O16 - DPF: {8E95B0CA-EB6F-11D3-979B-00508B64538B} (VersionInfo.clsVersionInfo) - https://exweb.exchan...VersionInfo.CAB
O16 - DPF: {A74D724A-AB17-11D2-A96A-006097E20477} (eXwebUtils.HTMLUtils) - https://exweb.exchan.../eXwebUtils.CAB
O16 - DPF: {DDECE2F5-AF1F-44E7-B37F-96B6630F5C60} (PrintComponent.clsVersionInfo) - https://exweb.exchan...es/printdll.CAB
O16 - DPF: {E7FF5332-854E-11D2-A952-006097E20477} (eXwebOccList.clsOccRes) - https://exweb.exchan...es/eXwebOcc.CAB
O16 - DPF: {E9C9692E-F93C-11D1-ABB0-0040054FC6FB} (ProtoView DataTable Control 7.0 (OLEDB)) - https://exweb.exchan...ries/pvdt70.CAB
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = andersonlloyd.local
O17 - HKLM\Software\..\Telephony: DomainName = andersonlloyd.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = andersonlloyd.local
O18 - Protocol: sds - {79E0F14C-9C52-4218-89A7-7C4B0563D121} - C:\Program Files\Sharp\Sharpdesk\ExplorerExtensions.dll
O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O20 - Winlogon Notify: !saswinlogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Bluecoat Software FinPlan Server (BluecoatService) - Unknown owner - C:\Program Files\bluecoat software\program\bcserver.exe" /Service (file missing)
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - c:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee AntiSpyware Service - McAfee, Inc. - c:\progra~1\mcafee\mcafee antispyware\massrv.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: SQL Server (BLUECOAT) (MSSQL$BLUECOAT) - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sBLUECOAT (file missing)
O23 - Service: SQL Server (INERTIA3_SQL2005) (MSSQL$INERTIA3_SQL2005) - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL.2\MSSQL\Binn\sqlservr.exe" -sINERTIA3_SQL2005 (file missing)
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: Trigold Update Service (TRUService) - Trigold - C:\Program Files\Trigold\Update\TRUService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe

I have sensitive information on my computer-

Some help to get rid of this would be appreciated.

Many thanks

R

Thankyou for any support

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#2 LDTate

LDTate

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Posted 16 June 2008 - 06:00 PM

Posted Image

Sorry about the delay in responding :(

If you still need help, Scan again with HijackThis, and "copy/paste" a new log file into this thread.

Also please describe how your computer behaves at the moment.

The forum is run by volunteers who donate their time and expertise.

Want to help others? Join the ClassRoom and learn how.

Logs will be closed if you haven't replied within 3 days

 

If you would like to paypal.gif for the help you received.
 

Proud graduate of TC/WTT Classroom

 


#3 LDTate

LDTate

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  • Root Admin
  • 57,171 posts

Posted 22 June 2008 - 05:04 PM

Due to inactivity this topic will be closed. If you need help please start a new thread and post a new HJT log

The forum is run by volunteers who donate their time and expertise.

Want to help others? Join the ClassRoom and learn how.

Logs will be closed if you haven't replied within 3 days

 

If you would like to paypal.gif for the help you received.
 

Proud graduate of TC/WTT Classroom

 

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