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Spyware / Malware / Virus Removal

[Resolved] Desktop Wallpaper - Displays Spyware Infected Warning

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Post #1
Hello, I have a problem with my Dell Windows XP computer. It displays a blue wallpaper on the desktop that says: Warning: System Infected with Spyware, Install antivirus or spyware remover to clean computer. The ScreenSaver is also corrupted that shows little bugs crawling on the screen. When I go to Display thorugh Control Panel the Screen Saver and Desktop Tabs are missing. The bottom line is it is most likely malware and the company called Malwarepatrol Pro want me to buy their Malware Protector 2008, but I know that it is just fake. How do I get rid of this, so that I can return my desktop and screensaver to normal?

Hijackthis Log:

Logfile of HijackThis v1.99.1
Scan saved at 3:09:45 PM, on 6/4/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Rps.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Verizon\VSP\VerizonServicepointComHandler.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\rpsupdaterR.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\lphcp2wj0eefe.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\internet explorer\iexplore.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Ivy\Local Settings\Temp\wzddc6\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wapp.verizon.net/bookmarks/bmredir….p;bm=ho_central
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Verizon\Verizon Internet Security Suite\pkR.dll
O2 - BHO: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-8CB0-AB60BB9AAE22} - C:\PROGRA~1\VOL_TO~1\VOL_TO~1.DLL
O2 - BHO: X1IEHook Class - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\NetZero\qsacc\x1IEBHO.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\Program Files\NetZero\toolbar.dll
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll
O3 - Toolbar: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-8CB0-AB60BB9AAE22} - C:\PROGRA~1\VOL_TO~1\VOL_TO~1.DLL
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLCFCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCFtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Verizon_McciTrayApp] C:\Program Files\Verizon\McciTrayApp.exe
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKLM\..\Run: [Verizon Internet Security Suite] "C:\Program Files\Verizon\Verizon Internet Security Suite\Rps.exe"
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Verizon\Verizon Internet Security Suite\ZkRunOnceR.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [lphcp2wj0eefe] C:\WINDOWS\system32\lphcp2wj0eefe.exe
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Verizon\Verizon Internet Security Suite\IdxClnR.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Verizon\Verizon Internet Security Suite\IdxClnR.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwa…ash/swflash.cab
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - https://fastaccess.fdic.gov/dana-cached/set…perSetupSP1.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: dlcf_device - - C:\WINDOWS\system32\dlcfcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Verizon Internet Security Suite (Radialpoint Security Services) - Radialpoint Inc. - C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAware.exe
O23 - Service: Verizon Internet Security Suite Update Service (RPSUpdaterR) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\rpsupdaterR.exe
O23 - Service: Verizon Internet Security Suite Firewall (RP_FWS) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
Post #2
_________________________________
Welcome to the Forums.

The fixes we will use are specific to your problems and should only be used for this issue on this machine.

Please only use this topic to reply to. Do not start another thread.
If any other issues arise let me know.
The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear. So lets do this to the end!

  • Save and quit any work your doing before beginning the fix.
  • All hijackthis logs I ask for should be done in normal mode ( not safe mode)
  • These logs should be done last after you have followed my instructions in the previous post.


Please if you decide to seek help at another forum let us know. There is a shortage of helpers and tying 2 of us up is a waste of time.
If you have any questions about any advice given here please STOP and ask!


___________________________________
THIS IS IMPORTANT !!
You are running HJT directly from A temporary diectory.
Create a folder called HJT either in C: or My documents or some place convienient and place the hijackthis.exe in there.
This will ensure we have back ups made and it doesn't get deleted .






______________________________
RUN HJT

HJT
Run hijackthis and choose scan only and place a check by the following lines if present.
Close all other windows and browsers except HJT before clicking on Fix Checked

O4 - HKLM\..\Run: [lphcp2wj0eefe] C:\WINDOWS\system32\lphcp2wj0eefe.exe
O4 - Global Startup: Digital Line Detect.lnk = ?

Close that.



_____________________________
Submit a file to Jotti
Please go here : http://virusscan.jotti.org/
On top of the page there is a field to add the filepath, copy and paste this filepath in there.
If theres is more than one file to scan, insert them 1 at a time.


C:\WINDOWS\system32\lphcp2wj0eefe.exe


Then hit Submit
The scan will take a while before the result comes up so please be patient.
Then copy the result and post it here in this thread.

If Jotti's service load is too high, you can use the following scanner instead:
http://www.virustotal.com/xhtml/index_en.html


_______________________________________
Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please post the contents of that log.

    If you accidently close it you may find it here.
    Start -> All Programs -> Malwarebytes' Anti-Malware -> Logs




    _________________________
    In your next reply I would like to see:
    • A new HJT log
    • The report from Malware Bytes
    • The report from Jottis/virus total
Post #3
Ok Thank You,
I have done everything.

1.) New HJT Report:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:08:33 AM, on 6/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\rpsupdaterR.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wapp.verizon.net/bookmarks/bmredir….p;bm=ho_central
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Verizon\Verizon Internet Security Suite\pkR.dll
O2 - BHO: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-8CB0-AB60BB9AAE22} - C:\PROGRA~1\VOL_TO~1\VOL_TO~1.DLL
O2 - BHO: X1IEHook Class - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\NetZero\qsacc\x1IEBHO.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\Program Files\NetZero\toolbar.dll
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll
O3 - Toolbar: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-8CB0-AB60BB9AAE22} - C:\PROGRA~1\VOL_TO~1\VOL_TO~1.DLL
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLCFCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCFtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Verizon_McciTrayApp] C:\Program Files\Verizon\McciTrayApp.exe
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKLM\..\Run: [Verizon Internet Security Suite] "C:\Program Files\Verizon\Verizon Internet Security Suite\Rps.exe"
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Verizon\Verizon Internet Security Suite\ZkRunOnceR.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Verizon\Verizon Internet Security Suite\IdxClnR.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKUS\S-1-5-21-2504590213-1090182380-3750516345-1008\..\Run: [NetZero_uoltray] C:\Program Files\NetZero\exec.exe regrun (User 'Troy')
O4 - HKUS\S-1-5-21-2504590213-1090182380-3750516345-1008\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Troy')
O4 - HKUS\S-1-5-21-2504590213-1090182380-3750516345-1008\..\RunOnce: [IndexCleaner] "C:\Program Files\Verizon\Verizon Internet Security Suite\IdxClnR.exe" (User 'Troy')
O4 - HKUS\S-1-5-18\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\GetFlash.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\GetFlash.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwa…ash/swflash.cab
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - https://fastaccess.fdic.gov/dana-cached/set…perSetupSP1.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: dlcf_device - - C:\WINDOWS\system32\dlcfcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Verizon Internet Security Suite (Radialpoint Security Services) - Radialpoint Inc. - C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAware.exe
O23 - Service: Verizon Internet Security Suite Update Service (RPSUpdaterR) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\rpsupdaterR.exe
O23 - Service: Verizon Internet Security Suite Firewall (RP_FWS) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

–
End of file - 10041 bytes

2.) Malware Bytes Report:

Malwarebytes' Anti-Malware 1.15
Database version: 831

10:06:41 AM 6/6/2008
mbam-log-6-6-2008 (10-06-41).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 100553
Time elapsed: 17 minute(s), 7 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\sysrest.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sysrest.sys (Rootkit.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP654\A0034491.scr (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\113.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\8E.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\blphcp2wj0eefe.scr (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sysrest.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sysrest32.exe (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ivy\Local Settings\Temp\.tt3.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ivy\Local Settings\Temp\.tt8.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.



3.) Here are the results from Jotti:

File: lphcp2wj0eefe.exe_
Status: POSSIBLY INFECTED/MALWARE (Note: this file has been scanned before. Therefore, this file's scan results will not be stored in the database) (Note: this file was only classified as malware by scanners known to generate more false positives than the average scanner. Do not consider these results definately accurate. Also, because of this, results of this scan will not be recorded in the database.)
MD5: 473c9f020cb8fa84c4e03f01fe977f8f
Packers detected: -

Scan taken on 06 Jun 2008 13:40:50 (GMT)
A-Squared Found nothing
AntiVir Found HEUR/Malware
ArcaVir Found nothing
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found Trojan.Peed.JKH (probable variant)
ClamAV Found nothing
CPsecure Found nothing
Dr.Web Found nothing
F-Prot Antivirus Found nothing
F-Secure Anti-Virus Found nothing
Fortinet Found nothing
Ikarus Found nothing
Kaspersky Anti-Virus Found nothing
NOD32 Found nothing
Norman Virus Control Found nothing
Panda Antivirus Found nothing
Sophos Antivirus Found nothing
VirusBuster Found nothing
VBA32 Found nothing

Last file scanned at least one scanner reported something about: DMK4_Timestopper.rar (MD5: df734169f968787a5ed4d69c74148d25, size: 935128 bytes), detected by:

Scanner Malware name
A-Squared X
AntiVir X
ArcaVir X
Avast X
AVG Antivirus X
BitDefender X
ClamAV Trojan.W32.HotKeysHook.A
CPsecure Troj.Dropper.W32.Delf.U
Dr.Web Tool.GameCrack
F-Prot Antivirus X
F-Secure Anti-Virus X
Fortinet Misc/HotKeyHook
Ikarus X
Kaspersky Anti-Virus X
NOD32 Win32/Keylogger.HotKeysHook.A
Norman Virus Control X
Panda Antivirus X
Sophos Antivirus X
VirusBuster X
VBA32 X
Post #4 last edited
___________________________________
Reconfigure Windows XP to show hidden files::

Click Start. My Computer.
Select the Tools menu Folder Options. Select the View Tab.
Under the Hidden files and folders heading select "Show hidden files and folders".
Uncheck the "Hide protected operating system files (recommended)" option.
Uncheck the "Hide file extensions for known file types" option.
Click Yes to confirm. Click OK.
___________________________________
Search for and remove
Now I want you to search for and delete the following folder and all it's contents if present. If you need help finding them.
Click start /search/ all files and folders/ look for More advanced options. once in there select the first 3 boxes.
Please just remove the files/folders I listed in BOLD

C:\WINDOWS\system32\lphcp2wj0eefe.exe



_______________________________________
Download SmitfraudFix (by S!Ri) to your Desktop.
Smitfraud by S!ri

  • Double clcik the smitfraud.exe
  • When promted
    Press any key to continue.
  • Select option #1 - Search by typing 1 and press Enter
This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with any others I have asked for in your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user. When prompted by allow it to run

IMPORTANT: Do NOT run any other options until you are asked to do so!
If you do and smitfraud isn't present it will have undesirable effects
_________________________


In your next reply I would like to see:
  • A new HJT log
  • The report from Smitfraud
  • Were you able to find and delete that file ?
Post #5
What a coincedence!
Im not sure if it was your 1st set of steps or the windows security update that I donwloaded but the problem is gone. I was getting ready to follow your second set of steps and I saw a windows security update so I decided to download it and when I restarted my computer the problem was gone. I didnt restart after your 1st set of steps so Im not sure if it was that or the Windows update. The windows security update was for a malicious software removal tool -May 2008, it said it found one malicious object, (not sure of the name of the file) but after I restarted the problem seems to be gone. Ill post a new HJT Log just incase the malicious file is still there.

HJT Log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:56:17 PM, on 6/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\rpsupdaterR.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Rps.exe
C:\Program Files\Verizon\VSP\VerizonServicepointComHandler.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wapp.verizon.net/bookmarks/bmredir….p;bm=ho_central
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Verizon\Verizon Internet Security Suite\pkR.dll
O2 - BHO: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-8CB0-AB60BB9AAE22} - C:\PROGRA~1\VOL_TO~1\VOL_TO~1.DLL
O2 - BHO: X1IEHook Class - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\NetZero\qsacc\x1IEBHO.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\Program Files\NetZero\toolbar.dll
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll
O3 - Toolbar: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-8CB0-AB60BB9AAE22} - C:\PROGRA~1\VOL_TO~1\VOL_TO~1.DLL
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLCFCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCFtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Verizon_McciTrayApp] C:\Program Files\Verizon\McciTrayApp.exe
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKLM\..\Run: [Verizon Internet Security Suite] "C:\Program Files\Verizon\Verizon Internet Security Suite\Rps.exe"
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Verizon\Verizon Internet Security Suite\ZkRunOnceR.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [sysrest32.exe] C:\WINDOWS\system32\sysrest32.exe
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Verizon\Verizon Internet Security Suite\IdxClnR.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKUS\S-1-5-18\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\GetFlash.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\GetFlash.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwa…ash/swflash.cab
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - https://fastaccess.fdic.gov/dana-cached/set…perSetupSP1.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: dlcf_device - - C:\WINDOWS\system32\dlcfcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Verizon Internet Security Suite (Radialpoint Security Services) - Radialpoint Inc. - C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAware.exe
O23 - Service: Verizon Internet Security Suite Update Service (RPSUpdaterR) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\rpsupdaterR.exe
O23 - Service: Verizon Internet Security Suite Firewall (RP_FWS) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

–
End of file - 9576 bytes
Post #6
Sorry to say coincidence or not you are still infected. :blush:
It's not so much a coincidence that your symptoms have disappeared once we have started working on this.
But a new line has shown up in your HJT log.
Something has put something bad back in your computer.

We must remember the absence of symptoms does not mean your clean.
Many people have been fooled by this just to have it show back up again in a day /week or a month from now.
Something has put something bad back in your computer.

If you would be kind enough to follow my instructions we will get through this a bit quicker. :popcorn:

Please follow these in the order I have them written.

__________________________________
1. Download Combo fix from one of these locations.
* IMPORTANT !!! Place combofix.exe on your Desktop

http://download.bleepingcomputer.com/sUBs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe

2. Click start/run and copy and Paste this in exactly using the picture below for reference:

"%userprofile%\desktop\combofix.exe" /killall


[external image: Posted Image]

3. Combo will begin to run DO NOTHING while this is happeneing.
  • It will kill a few processes and disconnect you from the internet.
  • If by chance it stops prematurly you can re-establish your internet connection by restarting your computer.
  • This needs to be done so the program can work most efficiently for you.
Do not attempt to use the internet or anything else while it's doing its job for you.

If when it's completed you can not get on the internet just reboot the computer

Post the log from comboFix for me located in
c:\comboFix.txt


______________________________

Download SmitfraudFix (by S!Ri) to your Desktop.
Smitfraud by S!ri

  • Double clcik the smitfraud.exe
  • When promted
    Press any key to continue.
  • Select option #1 - Search by typing 1 and press Enter
This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with any others I have asked for in your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user. When prompted by allow it to run

IMPORTANT: Do NOT run any other options until you are asked to do so!
If you do and smitfraud isn't present it will have undesirable effects



_________________________
In your next reply I would like to see:
  • A new HJT log
  • The report from Smitfraud
  • The report from ComboFix.
Post #7
Ok, lets try this again.

1.) New HJT Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:17:30, on 2008-06-07
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Rps.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Verizon\VSP\VerizonServicepointComHandler.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\rpsupdaterR.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wapp.verizon.net/bookmarks/bmredir….p;bm=ho_central
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Verizon\Verizon Internet Security Suite\pkR.dll
O2 - BHO: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-8CB0-AB60BB9AAE22} - C:\PROGRA~1\VOL_TO~1\VOL_TO~1.DLL
O2 - BHO: X1IEHook Class - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\NetZero\qsacc\x1IEBHO.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\Program Files\NetZero\toolbar.dll
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll
O3 - Toolbar: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-8CB0-AB60BB9AAE22} - C:\PROGRA~1\VOL_TO~1\VOL_TO~1.DLL
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLCFCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCFtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Verizon_McciTrayApp] C:\Program Files\Verizon\McciTrayApp.exe
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKLM\..\Run: [Verizon Internet Security Suite] "C:\Program Files\Verizon\Verizon Internet Security Suite\Rps.exe"
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Verizon\Verizon Internet Security Suite\ZkRunOnceR.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [sysrest32.exe] C:\WINDOWS\system32\sysrest32.exe
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Verizon\Verizon Internet Security Suite\IdxClnR.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKUS\S-1-5-18\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\GetFlash.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\GetFlash.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwa…ash/swflash.cab
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - https://fastaccess.fdic.gov/dana-cached/set…perSetupSP1.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: dlcf_device - - C:\WINDOWS\system32\dlcfcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Verizon Internet Security Suite (Radialpoint Security Services) - Radialpoint Inc. - C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAware.exe
O23 - Service: Verizon Internet Security Suite Update Service (RPSUpdaterR) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\rpsupdaterR.exe
O23 - Service: Verizon Internet Security Suite Firewall (RP_FWS) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

–
End of file - 9548 bytes


2.) Smitfraud Report:
SmitFraudFix v2.323

Scan done at 19:15:24.04, 2008-06-07
Run from C:\Documents and Settings\Ivy\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Rps.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Verizon\VSP\VerizonServicepointComHandler.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\rpsupdaterR.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Ivy\Desktop\SmitfraudFix\Policies.exe
C:\WINDOWS\system32\cmd.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts


»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Ivy


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Ivy\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Ivy\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


»»»»»»»»»»»»»»»»»»»»»»»» IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» 404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Rustock



»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
DNS Server Search Order: 192.168.1.1

HKLM\SYSTEM\CCS\Services\Tcpip\..\{8BE6495B-E669-4808-9903-DF0C37E45DDF}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{8BE6495B-E669-4808-9903-DF0C37E45DDF}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS3\Services\Tcpip\..\{8BE6495B-E669-4808-9903-DF0C37E45DDF}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1


»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End

3.) ComboFix Report:

ComboFix 08-06-03.4 - Ivy 2008-06-07 18:59:00.3 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.666 [GMT -4:00]
Running from: C:\Documents and Settings\[removed]\desktop\combofix.exe
Command switches used :: /killall
* Resident AV is active


WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Legacy_SYSREST.SYS


((((((((((((((((((((((((( Files Created from 2008-05-07 to 2008-06-07 )))))))))))))))))))))))))))))))
.

2008-06-06 16:07 . 2008-06-06 16:07 118 –a—— C:\WINDOWS\system32\MRT.INI
2008-06-04 17:56 . 2008-06-04 17:56 552 –a—— C:\WINDOWS\system32\d3d8caps.dat
2008-06-04 15:48 . 2008-06-04 15:48 d——– C:\Program Files\Trend Micro
2008-06-04 14:40 . 2008-06-04 14:40 d——– C:\Documents and Settings\All Users\Application Data\WinZip
2008-06-04 13:21 . 2008-06-06 09:46 d——– C:\Program Files\Malwarebytes' Anti-Malware
2008-06-04 13:21 . 2008-06-04 13:21 d——– C:\Documents and Settings\Ivy\Application Data\Malwarebytes
2008-06-04 13:21 . 2008-06-04 13:21 d——– C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-06-04 13:21 . 2008-06-05 16:04 34,296 –a—— C:\WINDOWS\system32\drivers\mbamcatchme.sys
2008-06-04 13:21 . 2008-06-05 16:04 15,864 –a—— C:\WINDOWS\system32\drivers\mbam.sys
2008-06-04 13:17 . 2008-06-04 13:17 d——– C:\VundoFix Backups
2008-06-04 13:04 . 2008-06-04 13:10 d-a—— C:\Documents and Settings\All Users\Application Data\TEMP
2008-06-04 13:03 . 2008-06-04 13:21 d——– C:\Program Files\Common Files\Download Manager
2008-06-04 13:03 . 2005-09-23 07:29 626,688 –a—— C:\WINDOWS\system32\msvcr80.dll
2008-06-04 12:04 . 2008-06-04 12:05 d——– C:\WINDOWS\ERUNT
2008-06-04 11:27 . 2008-06-04 12:47 d——– C:\SDFix
2008-06-04 11:15 . 2008-06-04 11:15 d——– C:\WINDOWS\system32\Kaspersky Lab
2008-06-04 11:15 . 2008-06-04 11:15 d——– C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2008-06-04 09:48 . 2008-06-04 09:48 d——– C:\Program Files\Spybot - Search & Destroy
2008-06-04 09:48 . 2008-06-04 10:15 d——– C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-06-04 06:53 . 2008-06-04 06:53 d——– C:\Documents and Settings\Ivy\Application Data\shcv2wj0eefe
2008-06-03 12:18 . 2008-06-03 12:18 93,184 –a—— C:\WINDOWS\system32\lphcp2wj0eefe.exe
2008-06-03 12:18 . 2008-06-05 20:28 90,838 –a—— C:\WINDOWS\system32\phcp2wj0eefe.bmp

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-06-04 17:01 ——— d—–w C:\Documents and Settings\Ivy\Application Data\AdobeUM
2008-06-04 11:16 ——— d—–w C:\Program Files\Dl_cats
2008-03-27 08:12 151,583 —-a-w C:\WINDOWS\system32\msjint40.dll
2008-03-27 08:12 151,583 ——w C:\WINDOWS\system32\dllcache\msjint40.dll
2008-03-19 09:47 1,845,248 —-a-w C:\WINDOWS\system32\win32k.sys
2008-03-19 09:47 1,845,248 —-a-w C:\WINDOWS\system32\dllcache\win32k.sys
2007-08-18 14:05 88 –sh–r C:\WINDOWS\system32\2240C837EB.sys
2007-08-18 14:06 3,350 –sha-w C:\WINDOWS\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((( snapshot@2008-06-04_11.07.41.31 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-06-04 15:03:27 2,048 –s-a-w C:\WINDOWS\bootstat.dat
+ 2008-06-07 23:05:21 2,048 –s-a-w C:\WINDOWS\bootstat.dat
+ 2008-06-01 23:12:42 163,328 —-a-w C:\WINDOWS\ERUNT\SDFIX\ERDNT.EXE
+ 2008-06-04 16:24:05 3,969,024 —-a-w C:\WINDOWS\ERUNT\SDFIX\Users\00000001\NTUSER.DAT
+ 2008-06-04 16:24:06 1,335,296 —-a-w C:\WINDOWS\ERUNT\SDFIX\Users\00000002\UsrClass.dat
+ 2008-06-01 23:12:42 163,328 —-a-w C:\WINDOWS\ERUNT\SDFIX_First_Run\ERDNT.EXE
+ 2008-06-04 16:05:06 3,964,928 —-a-w C:\WINDOWS\ERUNT\SDFIX_First_Run\Users\00000001\NTUSER.DAT
+ 2008-06-04 16:05:06 1,335,296 —-a-w C:\WINDOWS\ERUNT\SDFIX_First_Run\Users\00000002\UsrClass.dat
+ 2008-06-04 18:40:52 632,320 —-a-r C:\WINDOWS\Installer\{CD95F661-A5C4-44F5-A6AA-ECDD91C240B6}\IconCD95F66110.exe
+ 2008-06-04 18:40:52 29,184 —-a-r C:\WINDOWS\Installer\{CD95F661-A5C4-44F5-A6AA-ECDD91C240B6}\IconCD95F6617.exe
+ 2008-03-25 04:50:25 554,008 ——w C:\WINDOWS\system32\dllcache\dao360.dll
+ 2008-03-25 04:50:28 518,944 ——w C:\WINDOWS\system32\dllcache\msexch40.dll
+ 2008-03-25 04:50:30 326,432 ——w C:\WINDOWS\system32\dllcache\msexcl40.dll
+ 2008-03-25 04:50:34 1,516,568 ——w C:\WINDOWS\system32\dllcache\msjet40.dll
+ 2008-03-25 04:50:40 355,112 ——w C:\WINDOWS\system32\dllcache\msjetol1.dll
+ 2008-03-25 04:50:42 60,192 ——w C:\WINDOWS\system32\dllcache\msjter40.dll
+ 2008-03-25 04:50:42 248,608 ——w C:\WINDOWS\system32\dllcache\msjtes40.dll
+ 2008-03-25 04:50:44 219,936 ——w C:\WINDOWS\system32\dllcache\msltus40.dll
+ 2008-03-25 04:50:45 355,104 ——w C:\WINDOWS\system32\dllcache\mspbde40.dll
+ 2008-03-25 04:50:47 432,928 ——w C:\WINDOWS\system32\dllcache\msrd2x40.dll
+ 2008-03-25 04:50:49 322,336 ——w C:\WINDOWS\system32\dllcache\msrd3x40.dll
+ 2008-03-25 04:50:52 559,904 ——w C:\WINDOWS\system32\dllcache\msrepl40.dll
+ 2008-03-25 04:50:55 264,992 ——w C:\WINDOWS\system32\dllcache\mstext40.dll
+ 2008-03-25 04:50:57 838,432 ——w C:\WINDOWS\system32\dllcache\mswdat10.dll
+ 2008-03-25 04:50:58 621,344 ——w C:\WINDOWS\system32\dllcache\mswstr10.dll
+ 2008-03-25 04:50:58 355,104 ——w C:\WINDOWS\system32\dllcache\msxbde40.dll
+ 2005-05-24 16:27:16 213,048 —-a-w C:\WINDOWS\system32\Kaspersky Lab\Kaspersky Online Scanner\kavss.dll
+ 2007-08-29 19:47:20 94,208 —-a-w C:\WINDOWS\system32\Kaspersky Lab\Kaspersky Online Scanner\kavuninstall.exe
+ 2007-08-29 19:49:54 950,272 —-a-w C:\WINDOWS\system32\Kaspersky Lab\Kaspersky Online Scanner\kavwebscan.dll
- 2008-04-06 05:56:20 19,836,024 —-a-w C:\WINDOWS\system32\MRT.exe
+ 2008-05-09 21:35:04 16,863,864 —-a-w C:\WINDOWS\system32\MRT.exe
- 2004-08-04 09:00:00 512,029 —-a-w C:\WINDOWS\system32\msexch40.dll
+ 2008-03-25 04:50:28 518,944 —-a-w C:\WINDOWS\system32\msexch40.dll
- 2004-08-04 09:00:00 319,517 —-a-w C:\WINDOWS\system32\msexcl40.dll
+ 2008-03-25 04:50:30 326,432 —-a-w C:\WINDOWS\system32\msexcl40.dll
- 2004-08-04 09:00:00 1,507,356 —-a-w C:\WINDOWS\system32\msjet40.dll
+ 2008-03-25 04:50:34 1,516,568 —-a-w C:\WINDOWS\system32\msjet40.dll
- 2004-08-04 09:00:00 358,976 —-a-w C:\WINDOWS\system32\msjetoledb40.dll
+ 2008-03-25 04:50:40 355,112 —-a-w C:\WINDOWS\system32\msjetoledb40.dll
- 2004-08-04 09:00:00 53,279 —-a-w C:\WINDOWS\system32\msjter40.dll
+ 2008-03-25 04:50:42 60,192 —-a-w C:\WINDOWS\system32\msjter40.dll
- 2004-08-04 09:00:00 241,693 —-a-w C:\WINDOWS\system32\msjtes40.dll
+ 2008-03-25 04:50:42 248,608 —-a-w C:\WINDOWS\system32\msjtes40.dll
- 2004-08-04 09:00:00 213,023 —-a-w C:\WINDOWS\system32\msltus40.dll
+ 2008-03-25 04:50:44 219,936 —-a-w C:\WINDOWS\system32\msltus40.dll
- 2004-08-04 09:00:00 348,189 —-a-w C:\WINDOWS\system32\mspbde40.dll
+ 2008-03-25 04:50:45 355,104 —-a-w C:\WINDOWS\system32\mspbde40.dll
- 2004-08-04 09:00:00 421,919 —-a-w C:\WINDOWS\system32\msrd2x40.dll
+ 2008-03-25 04:50:47 432,928 —-a-w C:\WINDOWS\system32\msrd2x40.dll
- 2004-08-04 09:00:00 315,423 —-a-w C:\WINDOWS\system32\msrd3x40.dll
+ 2008-03-25 04:50:49 322,336 —-a-w C:\WINDOWS\system32\msrd3x40.dll
- 2004-08-04 09:00:00 552,989 —-a-w C:\WINDOWS\system32\msrepl40.dll
+ 2008-03-25 04:50:52 559,904 —-a-w C:\WINDOWS\system32\msrepl40.dll
- 2004-08-04 09:00:00 258,077 —-a-w C:\WINDOWS\system32\mstext40.dll
+ 2008-03-25 04:50:55 264,992 —-a-w C:\WINDOWS\system32\mstext40.dll
- 2004-08-04 09:00:00 831,519 —-a-w C:\WINDOWS\system32\mswdat10.dll
+ 2008-03-25 04:50:57 838,432 —-a-w C:\WINDOWS\system32\mswdat10.dll
- 2004-08-04 09:00:00 614,429 —-a-w C:\WINDOWS\system32\mswstr10.dll
+ 2008-03-25 04:50:58 621,344 —-a-w C:\WINDOWS\system32\mswstr10.dll
- 2004-08-04 09:00:00 348,189 —-a-w C:\WINDOWS\system32\msxbde40.dll
+ 2008-03-25 04:50:58 355,104 —-a-w C:\WINDOWS\system32\msxbde40.dll
- 2008-03-12 18:14:25 54,280 —-a-w C:\WINDOWS\system32\perfc009.dat
+ 2008-06-04 17:05:21 54,280 —-a-w C:\WINDOWS\system32\perfc009.dat
- 2008-03-12 18:14:25 384,596 —-a-w C:\WINDOWS\system32\perfh009.dat
+ 2008-06-04 17:05:21 384,596 —-a-w C:\WINDOWS\system32\perfh009.dat
- 2007-03-06 01:22:33 14,048 ——w C:\WINDOWS\system32\spmsg.dll
+ 2007-03-06 01:22:36 14,048 ——w C:\WINDOWS\system32\spmsg.dll
.
– Snapshot reset to current date –
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 12:24 1694208]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09 460784]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 10:23 202544]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"IndexCleaner"="C:\Program Files\Verizon\Verizon Internet Security Suite\IdxClnR.exe" [2008-02-26 18:10 61168]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-10-14 20:49 94208]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-10-14 20:46 77824]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-10-14 20:50 114688]
"DMXLauncher"="C:\Program Files\Dell\Media Experience\DMXLauncher.exe" [2005-11-01 03:12 94208]
"DLCFCATS"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCFtime.dll" [2005-09-08 06:55 73728]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 10:24 16384]
"Verizon_McciTrayApp"="C:\Program Files\Verizon\McciTrayApp.exe" [2007-09-28 14:30 936960]
"VerizonServicepoint.exe"="C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" [2008-02-13 14:03 2065648]
"Verizon Internet Security Suite"="C:\Program Files\Verizon\Verizon Internet Security Suite\Rps.exe" [2008-02-26 18:10 318704]
"-FreedomNeedsReboot"="C:\Program Files\Verizon\Verizon Internet Security Suite\ZkRunOnceR.exe" [2008-02-26 18:11 13552]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2008-02-01 00:13 385024]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2008-02-19 14:10 267048]
"MSKDetectorExe"="C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" [2005-07-12 19:05 1117184]
"sysrest32.exe"="C:\WINDOWS\system32\sysrest32.exe" [ ]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 10:23 202544]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"IndexCleaner"="C:\Program Files\Verizon\Verizon Internet Security Suite\IdxClnR.exe" [2008-02-26 18:10 61168]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"FlashPlayerUpdate"="C:\WINDOWS\system32\Macromed\Flash\GetFlash.exe" [ ]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 04:44:06 29696]
Kodak EasyShare software.lnk - C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2007-02-20 06:10:26 282624]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoSimpleStartMenu"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer\run]
"NoActiveDesktopChanges"= 00000000
"NoActiveDesktop"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
–a—— 2005-06-10 10:44 249856 C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
–a—— 2005-06-10 10:44 81920 C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"C:\\Program Files\\America Online 9.0\\waol.exe"=
"C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=

R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter);C:\Program Files\Dell Support Center\bin\sprtsvc.exe [2007-11-15 10:23]
S3 Radialpoint Security Services;Verizon Internet Security Suite;"C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAware.exe" [2008-02-26 18:10]

.
Contents of the 'Scheduled Tasks' folder
"2008-05-28 22:56:05 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-05-29 02:07:06 C:\WINDOWS\Tasks\EasyShare Registration Task.job"
- C:\WINDOWS\system32\rundll32.exelC:\DOCUME~1\ALLUSE~1\APPLIC~1\Kodak\EasyShareSetup\$REGIS~1\Registration_7.2.20.2.sxt _RegistrationOffer@16
"2008-06-06 22:30:00 C:\WINDOWS\Tasks\McAfee.com Scan for Viruses - My Computer (DELLCOMPUTER-Bee).job"
- c:\program files\mcafee.com\vso\mcmnhdlr.exe
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-06-07 19:06:00
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run
NoActiveDesktopChanges = 3F 00 00 00
NoActiveDesktop = 63
NoSaveSettings = 63
ClassicShell = 63

scanning hidden files …


C:\Documents and Settings\Ivy\Local Settings\Application Data\ApplicationHistory\dsca.exe.cf6b816f.ini.inuse

scan completed successfully
hidden files: 1

**************************************************************************
.
———————— Other Running Processes ————————
.
C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\Program Files\Verizon\VSP\VerizonServicepointComHandler.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\rpsupdaterR.exe
.
**************************************************************************
.
Completion time: 2008-06-07 19:09:54 - machine was rebooted
ComboFix-quarantined-files.txt 2008-06-07 23:09:49
ComboFix2.txt 2008-06-04 21:41:42
ComboFix3.txt 2008-06-04 15:08:14

Pre-Run: 43,215,192,064 bytes free
Post-Run: 43,536,007,168 bytes free

220 — E O F — 2008-06-06 20:09:06
Post #8
Much better.
You may delete the smitfraud fix.exe and the folder it has created on your desktop now.
Was just a double check because of something I saw.




___________________________________________
We now suggest that you install the Windows Recovery Console.

Go to Microsoft's website => http://support.microsoft.com/kb/310994

Select the download that's appropriate for your Operating System

[external image: Posted Image]

Download the file & save it as it's originally named, next to ComboFix.exe.

[external image: Posted Image]

Now close all open windows and programs, including all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • Drag the setup package onto ComboFix.exe and drop it.
  • Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console.
  • At the next prompt, click 'NO' to run the full ComboFix scan. We will run combo fix again in a few minutes

    [external image: Posted Image]







________________________________________
Open notepad and copy/paste the text in the quotebox below into it: 


File:: 
C:\WINDOWS\system32\lphcp2wj0eefe.exe
C:\WINDOWS\system32\phcp2wj0eefe.bmp
Folder:: 
C:\Documents and Settings\Ivy\Application Data\shcv2wj0eefe
Registry:: 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"sysrest32.exe"=-


NOTE: This script was done for this user specifically.
DO NOT ATTEMPT TO USE IT IF YOU ARE NOT THIS USER
YOU WILL HURT THE WORKINGS OF YOUR COMPUTER !!.

Save this as CFScript.txt, in the same location as ComboFix.exe


[external image: Posted Image]

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:ComboFix.txt which I will need in your next reply.





______________________________
RUN HJT

HJT
Run hijackthis and choose scan only and place a check by the following lines if present.
Close all other windows and browsers except HJT before clicking on Fix Checked

O4 - HKLM\..\Run: [sysrest32.exe] C:\WINDOWS\system32\sysrest32.exe


Close that.



_________________________
In your next reply I would like to see:
  • A new HJT log
  • Let me know how things seem to be running.
Post #9
okay,

1.) New HJT Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:37:23, on 2008-06-08
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\rpsupdaterR.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wapp.verizon.net/bookmarks/bmredir….p;bm=ho_central
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Verizon\Verizon Internet Security Suite\pkR.dll
O2 - BHO: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-8CB0-AB60BB9AAE22} - C:\PROGRA~1\VOL_TO~1\VOL_TO~1.DLL
O2 - BHO: X1IEHook Class - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\NetZero\qsacc\x1IEBHO.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\Program Files\NetZero\toolbar.dll
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll
O3 - Toolbar: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-8CB0-AB60BB9AAE22} - C:\PROGRA~1\VOL_TO~1\VOL_TO~1.DLL
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLCFCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCFtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Verizon_McciTrayApp] C:\Program Files\Verizon\McciTrayApp.exe
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKLM\..\Run: [Verizon Internet Security Suite] "C:\Program Files\Verizon\Verizon Internet Security Suite\Rps.exe"
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Verizon\Verizon Internet Security Suite\ZkRunOnceR.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKUS\S-1-5-18\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\GetFlash.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\GetFlash.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwa…ash/swflash.cab
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - https://fastaccess.fdic.gov/dana-cached/set…perSetupSP1.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: dlcf_device - - C:\WINDOWS\system32\dlcfcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Verizon Internet Security Suite (Radialpoint Security Services) - Radialpoint Inc. - C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAware.exe
O23 - Service: Verizon Internet Security Suite Update Service (RPSUpdaterR) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\rpsupdaterR.exe
O23 - Service: Verizon Internet Security Suite Firewall (RP_FWS) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

–
End of file - 9156 bytes

2.) ComboFix Log:

ComboFix 08-06-03.4 - Ivy 2008-06-08 13:31:24.4 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.605 [GMT -4:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Ivy\Desktop\CFScript.txt
* Created a new restore point

FILE ::
C:\WINDOWS\system32\lphcp2wj0eefe.exe
C:\WINDOWS\system32\phcp2wj0eefe.bmp
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Ivy\Application Data\shcv2wj0eefe
C:\WINDOWS\system32\lphcp2wj0eefe.exe
C:\WINDOWS\system32\phcp2wj0eefe.bmp

.
((((((((((((((((((((((((( Files Created from 2008-05-08 to 2008-06-08 )))))))))))))))))))))))))))))))
.

2008-06-07 19:15 . 2007-09-06 00:22 289,144 –a—— C:\WINDOWS\system32\VCCLSID.exe
2008-06-07 19:15 . 2006-04-27 17:49 288,417 –a—— C:\WINDOWS\system32\SrchSTS.exe
2008-06-07 19:15 . 2008-05-27 13:54 86,528 –a—— C:\WINDOWS\system32\VACFix.exe
2008-06-07 19:15 . 2008-05-18 21:40 82,944 –a—— C:\WINDOWS\system32\IEDFix.exe
2008-06-07 19:15 . 2008-05-18 21:40 82,944 –a—— C:\WINDOWS\system32\404Fix.exe
2008-06-07 19:15 . 2003-06-05 21:13 53,248 –a—— C:\WINDOWS\system32\Process.exe
2008-06-07 19:15 . 2004-07-31 18:50 51,200 –a—— C:\WINDOWS\system32\dumphive.exe
2008-06-07 19:15 . 2007-10-04 00:36 25,600 –a—— C:\WINDOWS\system32\WS2Fix.exe
2008-06-07 19:15 . 2008-06-07 19:15 3,460 –a—— C:\WINDOWS\system32\tmp.reg
2008-06-07 19:07 . 2008-06-08 12:31 54,156 –ah—– C:\WINDOWS\QTFont.qfn
2008-06-07 19:07 . 2008-06-07 19:07 1,409 –a—— C:\WINDOWS\QTFont.for
2008-06-06 16:07 . 2008-06-06 16:07 118 –a—— C:\WINDOWS\system32\MRT.INI
2008-06-04 17:56 . 2008-06-04 17:56 552 –a—— C:\WINDOWS\system32\d3d8caps.dat
2008-06-04 15:48 . 2008-06-04 15:48 d——– C:\Program Files\Trend Micro
2008-06-04 14:40 . 2008-06-04 14:40 d——– C:\Documents and Settings\All Users\Application Data\WinZip
2008-06-04 13:21 . 2008-06-06 09:46 d——– C:\Program Files\Malwarebytes' Anti-Malware
2008-06-04 13:21 . 2008-06-04 13:21 d——– C:\Documents and Settings\Ivy\Application Data\Malwarebytes
2008-06-04 13:21 . 2008-06-04 13:21 d——– C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-06-04 13:21 . 2008-06-05 16:04 34,296 –a—— C:\WINDOWS\system32\drivers\mbamcatchme.sys
2008-06-04 13:21 . 2008-06-05 16:04 15,864 –a—— C:\WINDOWS\system32\drivers\mbam.sys
2008-06-04 13:17 . 2008-06-04 13:17 d——– C:\VundoFix Backups
2008-06-04 13:04 . 2008-06-04 13:10 d-a—— C:\Documents and Settings\All Users\Application Data\TEMP
2008-06-04 13:03 . 2008-06-04 13:21 d——– C:\Program Files\Common Files\Download Manager
2008-06-04 13:03 . 2005-09-23 07:29 626,688 –a—— C:\WINDOWS\system32\msvcr80.dll
2008-06-04 12:04 . 2008-06-04 12:05 d——– C:\WINDOWS\ERUNT
2008-06-04 11:27 . 2008-06-04 12:47 d——– C:\SDFix
2008-06-04 11:15 . 2008-06-04 11:15 d——– C:\WINDOWS\system32\Kaspersky Lab
2008-06-04 11:15 . 2008-06-04 11:15 d——– C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2008-06-04 09:48 . 2008-06-04 09:48 d——– C:\Program Files\Spybot - Search & Destroy
2008-06-04 09:48 . 2008-06-04 10:15 d——– C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-06-04 17:01 ——— d—–w C:\Documents and Settings\Ivy\Application Data\AdobeUM
2008-06-04 11:16 ——— d—–w C:\Program Files\Dl_cats
2008-03-27 08:12 151,583 —-a-w C:\WINDOWS\system32\msjint40.dll
2008-03-27 08:12 151,583 ——w C:\WINDOWS\system32\dllcache\msjint40.dll
2008-03-19 09:47 1,845,248 —-a-w C:\WINDOWS\system32\win32k.sys
2008-03-19 09:47 1,845,248 —-a-w C:\WINDOWS\system32\dllcache\win32k.sys
2007-08-18 14:05 88 –sh–r C:\WINDOWS\system32\2240C837EB.sys
2007-08-18 14:06 3,350 –sha-w C:\WINDOWS\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((( snapshot_2008-06-07_19.09.30.67 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-06-07 23:05:21 2,048 –s-a-w C:\WINDOWS\bootstat.dat
+ 2008-06-08 15:27:52 2,048 –s-a-w C:\WINDOWS\bootstat.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 12:24 1694208]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09 460784]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 10:23 202544]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-10-14 20:49 94208]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-10-14 20:46 77824]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-10-14 20:50 114688]
"DMXLauncher"="C:\Program Files\Dell\Media Experience\DMXLauncher.exe" [2005-11-01 03:12 94208]
"DLCFCATS"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCFtime.dll" [2005-09-08 06:55 73728]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 10:24 16384]
"Verizon_McciTrayApp"="C:\Program Files\Verizon\McciTrayApp.exe" [2007-09-28 14:30 936960]
"VerizonServicepoint.exe"="C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" [2008-02-13 14:03 2065648]
"Verizon Internet Security Suite"="C:\Program Files\Verizon\Verizon Internet Security Suite\Rps.exe" [2008-02-26 18:10 318704]
"-FreedomNeedsReboot"="C:\Program Files\Verizon\Verizon Internet Security Suite\ZkRunOnceR.exe" [2008-02-26 18:11 13552]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2008-02-01 00:13 385024]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2008-02-19 14:10 267048]
"MSKDetectorExe"="C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" [2005-07-12 19:05 1117184]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 10:23 202544]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"FlashPlayerUpdate"="C:\WINDOWS\system32\Macromed\Flash\GetFlash.exe" [ ]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 04:44:06 29696]
Kodak EasyShare software.lnk - C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2007-02-20 06:10:26 282624]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoSimpleStartMenu"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer\run]
"NoActiveDesktopChanges"= 00000000
"NoActiveDesktop"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
–a—— 2005-06-10 10:44 249856 C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
–a—— 2005-06-10 10:44 81920 C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"C:\\Program Files\\America Online 9.0\\waol.exe"=
"C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=

R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter);C:\Program Files\Dell Support Center\bin\sprtsvc.exe [2007-11-15 10:23]
S3 Radialpoint Security Services;Verizon Internet Security Suite;"C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAware.exe" [2008-02-26 18:10]

*Newly Created Service* - CATCHME
.
Contents of the 'Scheduled Tasks' folder
"2008-05-28 22:56:05 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-05-29 02:07:06 C:\WINDOWS\Tasks\EasyShare Registration Task.job"
- C:\WINDOWS\system32\rundll32.exelC:\DOCUME~1\ALLUSE~1\APPLIC~1\Kodak\EasyShareSetup\$REGIS~1\Registration_7.2.20.2.sxt _RegistrationOffer@16
"2008-06-06 22:30:00 C:\WINDOWS\Tasks\McAfee.com Scan for Viruses - My Computer (DELLCOMPUTER-Bee).job"
- c:\program files\mcafee.com\vso\mcmnhdlr.exe
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-06-08 13:32:38
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run
NoActiveDesktopChanges = 3F 00 00 00
NoActiveDesktop = 63
NoSaveSettings = 63
ClassicShell = 63

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-06-08 13:33:18
ComboFix-quarantined-files.txt 2008-06-08 17:33:03
ComboFix2.txt 2008-06-07 23:09:55
ComboFix3.txt 2008-06-04 21:41:42
ComboFix4.txt 2008-06-04 15:08:14

Pre-Run: 43,391,578,112 bytes free
Post-Run: 43,448,430,592 bytes free

144 — E O F — 2008-06-06 20:09:06

3.) Everything seems to be running smoothly.
Post #10
Sorry ,
1 last file to look at. I thought we did this one already.


_____________________________
Submit a file to Jotti
Please go here : http://virusscan.jotti.org/
On top of the page there is a field to add the filepath, copy and paste this filepath in there.
If theres is more than one file to scan, insert them 1 at a time.


C:\WINDOWS\system32\2240C837EB.sys


Then hit Submit
The scan will take a while before the result comes up so please be patient.
Then copy the result and post it here in this thread.

If Jotti's service load is too high, you can use the following scanner instead:
http://www.virustotal.com/xhtml/index_en.html


Please post the report from Jottisvirus total for me.
Post #11
okay, 1.) Jotti Report: File: 2240C837EB.sys_ Status: OK MD5: e32d2935b84f22c252d6419c6247959f Packers detected: - Scan taken on 09 Jun 2008 14:05:38 (GMT) A-Squared Found nothing AntiVir Found nothing ArcaVir Found nothing Avast Found nothing AVG Antivirus Found nothing BitDefender Found nothing ClamAV Found nothing CPsecure Found nothing Dr.Web Found nothing F-Prot Antivirus Found nothing F-Secure Anti-Virus Found nothing Fortinet Found nothing Ikarus Found nothing Kaspersky Anti-Virus Found nothing NOD32 Found nothing Norman Virus Control Found nothing Panda Antivirus Found nothing Sophos Antivirus Found nothing VirusBuster Found nothing VBA32 Found nothing
Post #12
Great news ! [external image: Posted Image]

Your log now appears to be clean.

Lets do a few things to tidy up.



________________________________
Go to start > run and copy and paste this in the field:

ComboFix /u

Make sure there's a space between Combofix and /
Then hit enter.

This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the
system/hidden files and resets System Restore again.

______________________________



A few things to help with possible threats

These are optional . But will help protect you further.
___________________________________

SpywareBlaster

Install SpywareBlaster

SpywareBlaster will add a large list of programs and sites to your Internet Explorer settings that will protect you from accidentally running or downloading known malicious programs.
After the installation, click Download Latest Protection Updates. When it finishes, click Enable All Protection.


______________________________
SiteHound

http://www.firetrust.com/firetrustsitehound.html

This tool bar will help protect you from.

Over 4,000 fake bank and credit sites.
Tens of thousands of pornographic
and adult sites.
The never ending fake phishing sites.
Malicious sites, which can infect you
with spyware and adware if you visit
them.
Sites to download software which
may infect your computer with
spyware, a virus or adware


___________________________________
Download and Install a HOSTS File
A Hosts file is a plain text file which prevents your computer from connecting to malware and spyware sites by redirecting the connection request to 127.0.0.1, which is your local address. If you use a proxy server, or if you are on AOL, be sure to read the special instructions.
You can download the MVPS Hosts File and see a HOSTS file tutorial here :
This website also contains useful tips, and links to other resources and utilities.


___________________________________
Make your Internet Explorer more secure
1. From within Internet Explorer click on the Tools menu and then click on Options.
2. Click on the Security tab
3. Click the Internet icon so it becomes highlighted.
4. Click on Default Level and click Ok
5. Click on the Custom Level button.

Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialise and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.

6. Next press the Apply button and then the OK to exit the Internet Properties page.


Here's a site with great advise on how to AVOID malware. Much easier to do than removing it.




Safe and Happy Surfing. :)
Post #15
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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