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#1 cyberhax

cyberhax

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Posted 28 May 2008 - 12:18 PM

I keep getting the message " Trying to close Uipopuphidden" when I shut down my laptop. I have spent endless amounts of money on spyware/virus/rootkit removers etc and all seem to have their flaws. Can anyone please tell me if I need this on my laptop, if not t how do I remove it? Your help would be greatly appreciated. Im not very technically minded so could you keep it simple plz. Thanx Cyberhax

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#2 shelf life

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Posted 31 May 2008 - 06:16 AM

hi,

I have spent endless amounts of money on spyware/virus/rootkit removers etc

it may not be malware related at all.

a hjt log is needed as a starting reference point:

http://www.trendsecu.../HJTInstall.exe

* Save HJTInstall.exe to your desktop.
* Doubleclick on the HJTInstall.exe icon on your desktop.
* By default it will install to C:\Program Files\Trend Micro\HijackThis .
* Click on Install.
* It will create a HijackThis icon on the desktop.
* Once installed, it will launch Hijackthis.
* Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
* Click on "Edit > Select All" then click on "Edit > Copy" and Paste the entire contents in next reply.
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