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#1 JENNBOOGIE

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Posted 22 May 2008 - 11:38 PM

OKAY SO I FOUND THIS THING CALLED DEEWOO..AND I REALLY NEED TO GET IT OFF MY COMPUTER...I DONT REALLY KNOW HOW TO USE HIJACKTHIS...AND SO YEAH. IM GETTING 745072042 POP-UPS EVERY 5 MINUTES! -_-" OK EXAGGERATION. BUT SERIOUSLY...CAN SOMEONE HELP ME REMOVE IT... -- ANY HELP IS GREATLY APPRECIATED... HERES MY HIJACKTHIS LOG.... Logfile of HijackThis v1.99.1 Scan saved at 12:38:25 AM, on 5/23/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16640) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\ehome\ehtray.exe C:\WINDOWS\RTHDCPL.EXE C:\Program Files\DISC\DISCover.exe C:\Program Files\DISC\DiscUpdMgr.exe C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\HP\KBD\KBD.EXE C:\PROGRA~1\HUGHES~1\SMARTB~1\MotiveSB.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe C:\WINDOWS\arservice.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\eHome\ehSched.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\WINDOWS\ehome\mcrdsvc.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\dllhost.exe C:\WINDOWS\System32\alg.exe C:\WINDOWS\eHome\ehmsas.exe C:\Program Files\DISC\DiscStreamHub.exe c:\windows\system\hpsysdrv.exe C:\Program Files\AIM6\aolsoftware.exe C:\Program Files\Common Files\AOL\Loader\aolload.exe C:\Program Files\AIM6\aim6.exe C:\Program Files\Windows Media Player\wmplayer.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\WINDOWS\Fonts\svchost.exe C:\WINDOWS\system32\vntiho18\vntiho182328.exe C:\Documents and Settings\HP_Administrator\lsass.exe C:\Program Files\Network Monitor\netmon.exe C:\WINDOWS\IA\command.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\WINDOWS\17PHolmes1188.exe C:\WINDOWS\17PHolmes1000106.exe C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\limewire\limewire.exe C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\wscntfy.exe C:\Documents and Settings\HP_Administrator\Desktop\HijackThis\HijackThis.exe O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdMgr.exe O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe" O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe" O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\HUGHES~1\SMARTB~1\MotiveSB.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe O4 - HKLM\..\Run: [Host Process] C:\WINDOWS\Fonts\svchost.exe O4 - HKLM\..\Run: [{2C-CE-E8-88-DW}] c:\windows\system32\rwwnw64d.exe DWramFF O4 - HKLM\..\Run: [LSA Shellu] C:\Documents and Settings\HP_Administrator\lsass.exe O4 - HKLM\..\Run: [{389d2326-620d-5b60-66f7-ebaaf1ca70f7}] C:\WINDOWS\System32\Rundll32.exe "C:\WINDOWS\system32\{e8c8cf1c-363c-b69e-9e8c-e5c6da5cb023}.dll" DllInit O4 - HKLM\..\Run: [ExploreUpdSched] C:\WINDOWS\system32\tcntnkdm.exe DWramFF O4 - HKLM\..\Run: [runner1] C:\WINDOWS\mrofinu1000106.exe 61A847B5BBF72813329B385772FF01F0B3E35B6638993F4661AA4EBD86D67C56389B284534F310 O4 - HKLM\..\Run: [5872ce27] rundll32.exe "C:\WINDOWS\system32\wgsxbfmt.dll",b O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O11 - Options group: [INTERNATIONAL] International* O15 - Trusted Zone: http://*.trymedia.com (HKLM) O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\IA\command.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

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#2 shelf life

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Posted 24 May 2008 - 04:44 PM

hi JENNBOOGIE

you have some nasty processes running. i dont see a resident antivirus or a anti-malware app.

you should not use this computer until its clean, i would pull the plug on my modem or router after you get these downloads;

we will get two downloads: Sdfix and combofix;

Sdfix (runs in safe mode):
Download SDFix and save it to your Desktop.


http://downloads.and...Tools/SDFix.exe

Double click SDFix.exe and it will extract the files to %systemdrive%

(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :

* Restart your computer
* After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
* Instead of Windows loading as normal, the Advanced Options Menu should appear;
* Select the first option, to run Windows in Safe Mode, then press Enter.
* Choose your usual account.
* Open the extracted SDFix folder and double click RunThis.bat to start the script.
* Type Y to begin the cleanup process.
* It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
* Press any Key and it will restart the PC.

* When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.

* Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt

(Report.txt will also be copied to Clipboard ready for posting back on the forum).

* Finally paste the contents of the Report.txt back on the forum with a new HijackThis log

Combofix:
Download combofix from one of these links and save it to Desktop:

http://subs.geekstogo.com/ComboFix.exe
http://download.blee...Bs/ComboFix.exe

Now double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review

Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze.


post the sdfix log, the combofix log and a new hjt log.
How Can I Reduce My Risk?

#3 JENNBOOGIE

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Posted 27 May 2008 - 03:40 AM

hi...i reformatted my computer...because everything got REEEEALLLY SLOW...thanks anyways. im sure ill be back with more problems with my computer hahaha. i dont know what antivirus program or antimalware program to use...

#4 shelf life

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Posted 27 May 2008 - 03:05 PM

hi JENNBOOGIE,

ok. you need to get antivirus and one or two anti-malware apps on your computer ASAP. download 1 AV and 1 or two of the antimalware apps. install, update them and do a scan. Make sure you visit windows update also to "get patched" questions?

some free antivirus:

avg free edition:
http://free.grisoft.com/ww.homepage

Antivir free:
http://www.free-av.com/

Avast!
http://www.avast.com...ast_4_home.html
----------------------------------------------------
some anti-malware;
SAS:
http://www.superantispyware.com/

anti-malware free:
http://www.malwarebytes.org/

spybot search and destroy:
http://www.safer-net...g/en/index.html
----------------------------------------------------
there is a newer version of hjt, after the above get the new version and post a scan please.

download HJTInstall.exe:

http://www.trendsecu.../HJTInstall.exe

* Save HJTInstall.exe to your desktop.
* Doubleclick on the HJTInstall.exe icon on your desktop.
* By default it will install to C:\Program Files\Trend Micro\HijackThis .
* Click on Install.
* It will create a HijackThis icon on the desktop.
* Once installed, it will launch Hijackthis.
* Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
* Click on "Edit > Select All" then click on "Edit > Copy" and Paste the entire contents of the log in next reply.

* DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
* DO NOT have Hijackthis fix anything yet. Most of what HJT lists will be harmless or even required by your Operating System, a helper will guide you.
How Can I Reduce My Risk?

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