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[Resolved] Computer running very slow

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Post #1
I have a Dell Demension 4700 computer running Windows XP service pack 3. It is crawling. Outlook Express hangs up 50% of the time. Other programs take forever to function. Everything does load. It just takes for ever. I am running Trend Micro internet security. I use to have Norton but I removed it before installing Trend Micro. I can't find any mal ware with daily scans. Hard drive has been defraged. Problem has been getting worse for about one month. I didn't install any new software and I am very careful about web searching. A log file is below. Thanks for any help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:07:47 AM, on 5/20/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\Trend Micro\TrendSecure\TSCFCommander.exe
C:\Program Files\Trend Micro\TrendSecure\TSCFPlatformCOMSvr.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Trend Micro\TrendSecure\TransactionProtector\Dependent\HSChkProxyExe.exe
C:\Program Files\Outlook Express\MSIMN.EXE
C:\DownLoad Programs\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: TransactionProtector BHO - {C1656CCA-D2EA-4A32-94AE-AE0B180E6449} - C:\Program Files\Trend Micro\TrendSecure\TransactionProtector\TSToolbar.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O3 - Toolbar: Transaction Protector - {E7620C98-FCCC-40E5-92EC-C7685D2E1E40} - C:\Program Files\Trend Micro\TrendSecure\TransactionProtector\TSToolbar.dll
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1104199304669
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1210362187671
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/techsupp/as…rl/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

–
End of file - 7493 bytes
Post #2
Run - ATF Cleaner instructions here.

—————-


Then download Malwarebytes' Anti-Malware to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
Post #3
While waiting for your suggestions I used the Windows System Restore command to restore my computer to a point about three weeks past. That eliminated the XP Service Pack 3 but did not solve the problem. When I got your reply I ATF Cleaner and then Malwarebytes' Anti-Malware. Nothing was found by either program. I then created another Highjackthis log. I have posted both logs below: Do you have any other suggestions?
Thanks,
Healeyguy


Malwarebytes' Anti-Malware 1.14
Database version: 812

10:59:03 AM 6/1/2008
mbam-log-6-1-2008 (10-59-03).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 140082
Time elapsed: 36 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:03:25 AM, on 6/1/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Trend Micro\TrendSecure\TSCFCommander.exe
C:\Program Files\Trend Micro\TrendSecure\TSCFPlatformCOMSvr.exe
C:\Program Files\Trend Micro\TrendSecure\TransactionProtector\Dependent\HSChkProxyExe.exe
C:\DOCUME~1\RAF\LOCALS~1\Temp\Temporary Directory 1 for HiJackThis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: TransactionProtector BHO - {C1656CCA-D2EA-4A32-94AE-AE0B180E6449} - C:\Program Files\Trend Micro\TrendSecure\TransactionProtector\TSToolbar.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O3 - Toolbar: Transaction Protector - {E7620C98-FCCC-40E5-92EC-C7685D2E1E40} - C:\Program Files\Trend Micro\TrendSecure\TransactionProtector\TSToolbar.dll
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe"
O4 - Global Startup: Digital Line Detect.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1104199304669
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/techsupp/as…rl/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

–
End of file - 7693 bytes
Post #5
Here is the current Hijackthis log:
Logfile of HijackThis v1.99.1
Scan saved at 8:46:44 AM, on 6/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\TrendSecure\TSCFCommander.exe
C:\Program Files\Trend Micro\TrendSecure\TSCFPlatformCOMSvr.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: TransactionProtector BHO - {C1656CCA-D2EA-4A32-94AE-AE0B180E6449} - C:\Program Files\Trend Micro\TrendSecure\TransactionProtector\TSToolbar.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O3 - Toolbar: Transaction Protector - {E7620C98-FCCC-40E5-92EC-C7685D2E1E40} - C:\Program Files\Trend Micro\TrendSecure\TransactionProtector\TSToolbar.dll
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe"
O4 - Global Startup: Digital Line Detect.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1104199304669
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/techsupp/as…rl/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Unknown owner - C:\Program Files\Trend Micro\BM\TMBMSRV.exe" /service (file missing)
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
Post #7
I ran the Norton Removal tool and ran another Hijackthis log. Do you see anything else I can remove or should remove to speed up my computer?
Thanks again for any help.
Logfile of HijackThis v1.99.1
Scan saved at 12:11:05 PM, on 6/3/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\Trend Micro\TrendSecure\TSCFCommander.exe
C:\Program Files\Trend Micro\TrendSecure\TSCFPlatformCOMSvr.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: TransactionProtector BHO - {C1656CCA-D2EA-4A32-94AE-AE0B180E6449} - C:\Program Files\Trend Micro\TrendSecure\TransactionProtector\TSToolbar.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O3 - Toolbar: Transaction Protector - {E7620C98-FCCC-40E5-92EC-C7685D2E1E40} - C:\Program Files\Trend Micro\TrendSecure\TransactionProtector\TSToolbar.dll
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe"
O4 - Global Startup: Digital Line Detect.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1104199304669
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Unknown owner - C:\Program Files\Trend Micro\BM\TMBMSRV.exe" /service (file missing)
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
Post #8
Close all programs leaving only HijackThis running. Place a check against each of the following,

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - Global Startup: Digital Line Detect.lnk = ?

Click on Fix Checked when finished and exit HijackThis.

————————————————————-

Run this online scan from ESET

You will need to use Internet explorer for this scan!
  • First, accept the Terms of Use
  • Click: Start
  • When asked, allow the ActiveX control to install
  • Click: Start
  • Make sure the options:
    Remove found threats, and Scan unwanted applications
    are both checked!
  • Click: Scan

When the scan finishes, use Notepad to open the ESET report.
It will be located here C:\Program Files\EsetOnlineScanner\log.txt
Post #9
Thank you. I followed your instructions. There was one error message after running Hijackthis but the items checked did not show up again on a subsequent scan. Error Message: Unexpected error occurred! Error #52 (Bad file name or number) in Sub GetLongPath(?.exe). Please send a report to [removed], mentioning what you were doing, and what version of Windows you have. This message has been copied to your clipboard. The ESET scan found nothing. Report: # version=4 # OnlineScanner.ocx=1.0.0.56 # OnlineScannerDLLA.dll=1, 0, 0, 51 # OnlineScannerDLLW.dll=1, 0, 0, 51 # OnlineScannerUninstaller.exe=1, 0, 0, 49 # vers_standard_module=3158 (20080604) # vers_arch_module=1.064 (20080214) # vers_adv_heur_module=1.064 (20070717) # EOSSerial=cac8a2ad73677344b192192c042b0bfe # end=finished # remove_checked=true # unwanted_checked=true # utc_time=2008-06-04 06:16:23 # local_time=2008-06-04 11:16:23 (-0800, Pacific Daylight Time) # country="United States" # osver=5.1.2600 NT Service Pack 2 # scanned=287729 # found=0 # scan_time=3329 Computer is still running very slow. Is it possible something is wrong with the mother board? I ran different tests (Fix-it Utilities 8) and it shows that the hard drive is good and nothing wrong with memory, etc.? Any other place to look?? Thanks,
Post #10
Download ComboFix from Here or Here to your Desktop.

In the event you already have Combofix, this is a new version that I need you to download.
It must be saved directly to your desktop.


1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan.
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  • Remember to re enable the protection again afterwards before connecting to the net


2. Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before running combofix.
  • IF you have not already done so Combofix will disconnect your machine from the Internet when it starts.
  • If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

3. Now double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review


Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze.
Post #11
Here are the logs you requested:
ComboFix 08-06-04.5 - RAF 2008-06-05 8:50:09.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.591 [GMT -7:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\ATHPRXY(2).DLL
C:\WINDOWS\system32\Cache

.
((((((((((((((((((((((((( Files Created from 2008-05-05 to 2008-06-05 )))))))))))))))))))))))))))))))
.

2008-06-04 10:16 . 2008-06-04 11:16 d——– C:\Program Files\EsetOnlineScanner
2008-06-01 10:20 . 2008-06-01 10:20 d——– C:\Program Files\Malwarebytes' Anti-Malware
2008-06-01 10:20 . 2008-06-01 10:20 d——– C:\Documents and Settings\RAF\Application Data\Malwarebytes
2008-06-01 10:20 . 2008-06-01 10:20 d——– C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-06-01 10:20 . 2008-05-30 01:06 34,296 –a—— C:\WINDOWS\SYSTEM32\DRIVERS\mbamcatchme.sys
2008-06-01 10:20 . 2008-05-30 01:06 15,864 –a—— C:\WINDOWS\SYSTEM32\DRIVERS\mbam.sys
2008-05-27 11:30 . 2008-05-27 11:30 d——– C:\Outlook email backup
2008-05-24 13:18 . 2007-07-30 19:19 271,224 –a—— C:\WINDOWS\SYSTEM32\mucltui.dll
2008-05-24 13:18 . 2007-07-30 19:19 207,736 –a—— C:\WINDOWS\SYSTEM32\muweb.dll
2008-05-24 13:18 . 2008-05-24 13:18 5,260 –a—— C:\WINDOWS\SYSTEM32\PerfStringBackup.TMP
2008-05-24 13:13 . 2008-05-24 13:13 d——– C:\Program Files\Hewlett-Packard
2008-05-24 13:11 . 2008-05-24 13:11 d——– C:\WinCAP2000
2008-05-24 13:08 . 2008-05-24 13:08 d——– C:\f4df728b3234f1d0d9c12fd0ea
2008-05-24 13:08 . 2008-05-24 13:08 d——– C:\ef571b2dee42b1551a706bdfc9a7c9ec
2008-05-24 13:08 . 2008-05-24 13:08 d——– C:\b57dc78652b68fb7bc34af04cdbd
2008-05-24 13:08 . 2008-05-24 13:08 d——– C:\67a143b260ca1e1d19f4a579c1731984
2008-05-24 13:08 . 2008-05-24 13:08 d——– C:\52c280f5f611e752fb652e
2008-05-24 13:08 . 2008-05-24 13:08 d——– C:\393e185d9c411e6d54ab
2008-05-12 09:36 . 2007-07-30 19:19 30,072 –a—— C:\WINDOWS\SYSTEM32\mucltui.dll.mui
2008-05-09 12:23 . 2008-05-15 13:31 d——– C:\Outlook Express Email files
2008-05-09 11:03 . 2008-05-09 11:03 d——– C:\WINDOWS\SYSTEM32\scripting
2008-05-09 11:03 . 2008-05-09 11:03 d——– C:\WINDOWS\l2schemas
2008-05-09 10:58 . 2008-05-09 11:04 d——– C:\WINDOWS\ServicePackFiles
2008-05-09 10:34 . 2004-07-17 11:35 67,866 ——— C:\WINDOWS\SYSTEM32\DRIVERS\netwlan5.img
2008-05-09 10:31 . 2004-07-17 11:36 64,352 ——— C:\WINDOWS\SYSTEM32\DRIVERS\ativmc20.cod

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-06-05 15:48 ——— d—–w C:\Program Files\Microsoft AntiSpyware
2008-06-03 18:16 ——— d—–w C:\Program Files\MSECACHE
2008-05-27 22:22 ——— d—–w C:\Program Files\SUPERAntiSpyware
2008-05-24 20:12 ——— d—–w C:\Program Files\Common Files\Wise Installation Wizard
2008-05-24 20:12 ——— d—–w C:\Documents and Settings\RAF\Application Data\U3
2008-05-02 23:22 205,328 —-a-w C:\WINDOWS\system32\drivers\tmxpflt.sys
2008-05-02 23:21 36,368 —-a-w C:\WINDOWS\system32\drivers\tmpreflt.sys
2008-05-02 23:17 1,169,240 —-a-w C:\WINDOWS\system32\drivers\vsapint.sys
2008-04-14 00:25 1,804 —-a-w C:\WINDOWS\SYSTEM32\dcache.bin
2008-04-08 00:20 ——— d—–w C:\Documents and Settings\All Users\Application Data\BVRP Software
2008-04-08 00:17 ——— d—–w C:\Documents and Settings\RAF\Application Data\Avanquest
2008-04-08 00:16 ——— d—–w C:\Program Files\Avanquest
2008-03-27 08:12 151,583 —-a-w C:\WINDOWS\SYSTEM32\msjint40.dll
2008-03-27 08:12 151,583 ——w C:\WINDOWS\SYSTEM32\DLLCACHE\msjint40.dll
2008-03-19 09:47 1,845,248 —-a-w C:\WINDOWS\SYSTEM32\win32k.sys
2008-03-19 09:47 1,845,248 ——w C:\WINDOWS\SYSTEM32\DLLCACHE\win32k.sys
2007-11-14 19:01 33,682 ——w C:\Documents and Settings\RAF\Application Data\wklnhst.dat
2005-09-19 19:49 53,248 —-a-w C:\Documents and Settings\RAF\IDFileViewer.dll
2005-09-19 19:49 26,112 —-a-w C:\Documents and Settings\RAF\JNIPrinter.dll
2005-09-19 19:49 16,384 —-a-w C:\Documents and Settings\RAF\WindowHook.dll
1999-01-15 16:51 266 —-a-w C:\Program Files\internet explorer\plugins\Efile.dll
2008-02-26 19:54 848 –sha-w C:\WINDOWS\SYSTEM32\KGyGaAvL.sys
.

——- Sigcheck ——-

2005-03-02 11:19 577024 1800f293bccc8ede8a70e12b88d80036 C:\WINDOWS\$hf_mig$\KB890859\SP2QFE\user32.dll
2007-03-08 08:48 578048 7aa4f6c00405dfc4b70ed4214e7d687b C:\WINDOWS\$hf_mig$\KB925902\SP2QFE\user32.dll
2007-03-08 08:36 577536 b409909f6e2e8a7067076ed748abf1e7 C:\WINDOWS\$NtServicePackUninstall$\user32.dll
2004-08-04 04:00 577024 c72661f8552ace7c5c85e16a3cf505c4 C:\WINDOWS\$NtUninstallKB890859$\user32.dll
2005-03-02 11:09 577024 de2db164bbb35db061af0997e4499054 C:\WINDOWS\$NtUninstallKB925902$\user32.dll
2007-03-08 08:36 577536 b409909f6e2e8a7067076ed748abf1e7 C:\WINDOWS\SYSTEM32\user32.dll
2007-03-08 08:36 577536 b409909f6e2e8a7067076ed748abf1e7 C:\WINDOWS\SYSTEM32\DLLCACHE\user32.dll

2005-05-25 12:07 359936 63fdfea54eb53de2d863ee454937ce1e C:\WINDOWS\$hf_mig$\KB893066\SP2QFE\tcpip.sys
2006-01-13 10:07 360448 5562cc0a47b2aef06d3417b733f3c195 C:\WINDOWS\$hf_mig$\KB913446\SP2QFE\tcpip.sys
2006-04-20 05:18 360576 b2220c618b42a2212a59d91ebd6fc4b4 C:\WINDOWS\$hf_mig$\KB917953\SP2QFE\tcpip.sys
2007-10-30 09:53 360832 64798ecfa43d78c7178375fcdd16d8c8 C:\WINDOWS\$hf_mig$\KB941644\SP2QFE\tcpip.sys
2007-10-30 10:20 360064 90caff4b094573449a0872a0f919b178 C:\WINDOWS\$NtServicePackUninstall$\tcpip.sys
2004-08-04 04:00 359040 9f4b36614a0fc234525ba224957de55c C:\WINDOWS\$NtUninstallKB893066$\tcpip.sys
2005-05-25 12:04 359808 88763a98a4c26c409741b4aa162720c9 C:\WINDOWS\$NtUninstallKB913446$\tcpip.sys
2006-01-12 19:28 359808 583e063fdc888ca30d05c2724b0d7ef4 C:\WINDOWS\$NtUninstallKB917953$\tcpip.sys
2006-04-20 04:51 359808 1dbf125862891817f374f407626967f4 C:\WINDOWS\$NtUninstallKB941644$\tcpip.sys
2007-10-30 10:20 360064 90caff4b094573449a0872a0f919b178 C:\WINDOWS\SYSTEM32\DLLCACHE\tcpip.sys
2007-10-30 10:20 360064 90caff4b094573449a0872a0f919b178 C:\WINDOWS\SYSTEM32\DRIVERS\tcpip.sys

2005-03-01 17:36 2056832 d8aba3eab509627e707a3b14f00fbb6b C:\WINDOWS\$hf_mig$\KB890859\SP2QFE\ntkrnlpa.exe
2006-12-19 09:12 2059392 ba4b97c00a437c1cc3da365d93ee1e9d C:\WINDOWS\$hf_mig$\KB929338\SP2QFE\ntkrnlpa.exe
2007-02-28 02:15 2059392 4d3dbdccbf97f5ba1e74f322b155c3ba C:\WINDOWS\$hf_mig$\KB931784\SP2QFE\ntkrnlpa.exe
2007-02-28 01:38 2015744 a58ac1c6199ef34228abee7fc057ae09 C:\WINDOWS\$NtServicePackUninstall$\ntkrnlpa.exe
2004-08-03 21:59 2015232 fb142b7007ca2eea76966c6c5cc12150 C:\WINDOWS\$NtUninstallKB890859$\ntkrnlpa.exe
2005-03-01 17:34 2015232 3cd941e472ddf3534e53038535719771 C:\WINDOWS\$NtUninstallKB929338$\ntkrnlpa.exe
2006-12-19 05:55 2015744 bbb2322eb14ad9ad55b1024ffd4d88bf C:\WINDOWS\$NtUninstallKB931784$\ntkrnlpa.exe
2007-02-28 01:38 2057600 515d30e2c90a3665a2739309334c9283 C:\WINDOWS\Driver Cache\I386\ntkrnlpa.exe
2007-02-28 01:38 2015744 a58ac1c6199ef34228abee7fc057ae09 C:\WINDOWS\SYSTEM32\ntkrnlpa.exe
2007-02-28 01:38 2057600 515d30e2c90a3665a2739309334c9283 C:\WINDOWS\SYSTEM32\DLLCACHE\ntkrnlpa.exe

2005-03-01 18:04 2179456 28187802b7c368c0d3aef7d4c382aabb C:\WINDOWS\$hf_mig$\KB890859\SP2QFE\ntoskrnl.exe
2006-12-19 09:51 2182016 cef243f6defd20be4adde26c7ecacb54 C:\WINDOWS\$hf_mig$\KB929338\SP2QFE\ntoskrnl.exe
2007-02-28 02:55 2182144 5a5c8db4aa962c714c8371fbdf189fc9 C:\WINDOWS\$hf_mig$\KB931784\SP2QFE\ntoskrnl.exe
2007-02-28 02:08 2136064 1220faf071dea8653ee21de7dcda8bfd C:\WINDOWS\$NtServicePackUninstall$\ntoskrnl.exe
2004-08-03 22:18 2148352 626309040459c3915997ef98ec1c8d40 C:\WINDOWS\$NtUninstallKB890859$\ntoskrnl.exe
2005-03-01 17:57 2135552 48b3e89af7074cee0314a3e0c7faffdb C:\WINDOWS\$NtUninstallKB929338$\ntoskrnl.exe
2006-12-19 07:15 2136064 8318ed54797f3e513fd5817a1d4bbd18 C:\WINDOWS\$NtUninstallKB931784$\ntoskrnl.exe
2007-02-28 02:10 2180352 582a8dbaa58c3b1f176eb2817daee77c C:\WINDOWS\Driver Cache\I386\ntoskrnl.exe
2007-02-28 02:08 2136064 1220faf071dea8653ee21de7dcda8bfd C:\WINDOWS\SYSTEM32\ntoskrnl.exe
2007-02-28 02:10 2180352 582a8dbaa58c3b1f176eb2817daee77c C:\WINDOWS\SYSTEM32\DLLCACHE\ntoskrnl.exe

2007-06-13 03:23 1033216 97bd6515465659ff8f3b7be375b2ea87 C:\WINDOWS\explorer.exe
2007-06-13 04:26 1033216 7712df0cdde3a5ac89843e61cd5b3658 C:\WINDOWS\$hf_mig$\KB938828\SP2QFE\explorer.exe
2007-06-13 03:23 1033216 97bd6515465659ff8f3b7be375b2ea87 C:\WINDOWS\$NtServicePackUninstall$\explorer.exe
2004-08-04 04:00 1032192 a0732187050030ae399b241436565e64 C:\WINDOWS\$NtUninstallKB938828$\explorer.exe
2007-06-13 03:23 1033216 97bd6515465659ff8f3b7be375b2ea87 C:\WINDOWS\SYSTEM32\DLLCACHE\explorer.exe
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{E7620C98-FCCC-40E5-92EC-C7685D2E1E40}"= "C:\Program Files\Trend Micro\TrendSecure\TransactionProtector\TSToolbar.dll" [2007-09-16 07:21 103760]

[HKEY_CLASSES_ROOT\clsid\{e7620c98-fccc-40e5-92ec-c7685d2e1e40}]
[HKEY_CLASSES_ROOT\TSToolbar.TSProtectorBar.1]
[HKEY_CLASSES_ROOT\TypeLib\{EC525605-2266-4775-8F78-A68A6446465C}]
[HKEY_CLASSES_ROOT\TSToolbar.TSProtectorBar]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 04:00 15360]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2007-06-21 14:06 1318912]
"OE"="C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe" [2007-09-17 11:30 488712]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-11-16 02:05 127035]
"gcasServ"="C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" [2005-11-15 13:12 473928]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-10-14 14:46 77824]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-10-14 14:50 114688]
"UfSeAgnt.exe"="C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe" [2008-02-16 00:56 1398024]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2006-12-20 13:55 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 2007-04-19 13:41 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"C:\\WINDOWS\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\Skype\\Phone\\Skype.exe"=

R3 HPFXBULK;HPFXBULK;C:\WINDOWS\system32\drivers\hpfxbulk.sys [2005-09-20 09:22]
S3 NAL;Nal Service ;C:\WINDOWS\system32\Drivers\iqvw32.sys [2004-02-11 13:27]

*Newly Created Service* - CATCHME
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-06-05 08:56:16
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-06-05 9:01:14
ComboFix-quarantined-files.txt 2008-06-05 16:01:08

Pre-Run: 16,091,754,496 bytes free
Post-Run: 16,096,301,056 bytes free

171 — E O F — 2008-05-29 23:41:42

Logfile of HijackThis v1.99.1
Scan saved at 9:14:23 AM, on 6/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\TrendSecure\TSCFCommander.exe
C:\Program Files\Trend Micro\TrendSecure\TSCFPlatformCOMSvr.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: TransactionProtector BHO - {C1656CCA-D2EA-4A32-94AE-AE0B180E6449} - C:\Program Files\Trend Micro\TrendSecure\TransactionProtector\TSToolbar.dll
O3 - Toolbar: Transaction Protector - {E7620C98-FCCC-40E5-92EC-C7685D2E1E40} - C:\Program Files\Trend Micro\TrendSecure\TransactionProtector\TSToolbar.dll
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe"
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/OnlineScanner.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1104199304669
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Unknown owner - C:\Program Files\Trend Micro\BM\TMBMSRV.exe" /service (file missing)
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

Do you see anything?

Computer is still slow.

Thanks for any help. I'll keep trying anything you can think of.

Healeyguy.
Post #12
Well looks like you are running two programs with real time protection.
This may be the reason. One should not be starting up at startup.


O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe"

Other than that I'm not seeing anything in your logs.
Post #13
Let's do a little cleanup. Then I'll close this thread.
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the /U, it needs to be there.

[external image: Posted Image]
Post #14
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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